Public Services Ombudsman (Wales) Act 2019

In section 68 (Public Services Ombudsman for Wales), in subsection (3), for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”.

20

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Health and Social Care (Community Health and Standards) Act 2003 (c.43)

21

In section 113 (complaints about health care), in subsection (4)(aa)—

• (a) for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”;

• (b) for “section 2(3)” substitute “ section 3(3) ”.

National Health Service (Wales) Act 2006 (c.42)

22

In section 187 (independent advocacy services), in subsection (3)—

• (a) in the definition of “health service body”, for “the Public Services Ombudsman (Wales) Act 2005 (c.10)” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”;

• (b) in the definition of “independent palliative care provider”, for “section 34T of the Public Services Ombudsman (Wales) Act 2005” substitute “ section 64 of the Public Services Ombudsman (Wales) Act 2019 ”;

• (c) in the definition of “independent provider”, for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”.

Commissioner for Older People (Wales) Act 2006 (c.30)

23

In section 18 (power to disclose information), in subsection (1)(b), at the end insert “ or section 66 of the Public Services Ombudsman (Wales) Act 2019 (working jointly with specified persons) ”.

Government of Wales Act 2006 (c.32)

24

In Schedule 8 (Auditor General for Wales), in paragraph 17(8)(ba), for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”.

Local Government and Public Involvement in Health Act 2007 (c.28)

25

In section 223A (independent advocacy services), in subsection (10)—

• (a) in the definition of “health service body”, for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”;

• (b) in the definition of “independent provider”, for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”;

• (c) in the definition of “Welsh health body”, for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”.

Social Services and Well-being (Wales) Act 2014 (anaw 4)

26

In section 171 (complaints about social services), in subsection (3)(a)—

• (a) for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”;

• (b) for “section 2(3)” substitute “ section 3(3) ”.

27

In section 177 (further consideration of representations), in subsection (4)(a)—

• (a) for “the Public Services Ombudsman (Wales) Act 2005” substitute “ the Public Services Ombudsman (Wales) Act 2019 ”;

• (b) for “section 2(3)” substitute “ section 3(3) ”.

Data Protection Act 2018 (c.12)

28

In Schedule 2 (exemptions etc from the GDPR), in paragraph 10(2)(c)(iv), at the end insert “ or Part 5 of the Public Services Ombudsman (Wales) Act 2019 ”.

Overview

The Public Services Ombudsman for Wales

Power to investigate on own initiative

Model complaints-handling procedures

Consultation and co-operation with other ombudsmen

Authorisation to give compliance notice to the Ombudsman in relation to Welsh language standards

Authorisation to give compliance notice to the Ombudsman in relation to Welsh language standards

Appointment

Status

Term of office

Acting Public Services Ombudsman for Wales

Further provision: appointment

Disqualification

Remuneration etc

Special financial provisions

Staff

Advisers

Delegation

Annual and extraordinary reports

Estimates

Accounts

Audit

Accounting officer

Examinations into the use of resources

Supplementary powers

Previous Ombudsman to continue to be Ombudsman

Care Standards Act 2000 (c.14)

Public Audit (Wales) Act 2004 (c.23)

Public Audit (Wales) Act 2013 (anaw 3)

Well-being of Future Generations (Wales) Act 2015 (anaw 2)

Parliamentary Commissioner Act 1967 (c.13)

Local Government Act 1974 (c.7)

...

Local Government and Housing Act 1989 (c.42)

...

Health Service Commissioners Act 1993 (c.46)

Housing Act 1996 (c.52)

Freedom of Information Act 2000 (c.36)

Local Government Act 2000 (c.22)

Health and Social Care (Community Health and Standards) Act 2003 (c.43)

National Health Service (Wales) Act 2006 (c.42)

Commissioner for Older People (Wales) Act 2006 (c.30)

Government of Wales Act 2006 (c.32)

Local Government and Public Involvement in Health Act 2007 (c.28)

Social Services and Well-being (Wales) Act 2014 (anaw 4)

Data Protection Act 2018 (c.12)

Editorial notes

[^key-04243b15debe59602d401578f7f36f2b]: S. 35 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-0625721a5b9057a294d45c8335110b7a]: Sch. 5 para. 9 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-092db870567a0f3883306951256448ed]: S. 55 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-0941f5ccf2a476389d8c82a29ebef1e3]: S. 10 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-0b5ad0f16bf3456db4ac9c253774c77d]: S. 37 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-0c7fdb56743e3810103cd934e8ebf3ce]: Sch. 1 para. 8 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-0d70a21238179dbcf394c748a0cf4f89]: S. 16(4)(a) omitted (1.4.2023) by virtue of Health and Social Care (Quality and Engagement) (Wales) Act 2020 (asc 1), s. 29(2), Sch. 3 para. 17(2)(a); S.I. 2023/370, art. 3(1)(t)

[^key-0ee9751e1e14393322762a1eefac931e]: Sch. 5 para. 10 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-100e400c5d9a75350292dcd9bc6be60b]: S. 72 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-147964c7824cadd65d7ddc391097ddc7]: Sch. 2 para. 3 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-1b9e9c3f7d0dcfd1831b972f6e566621]: Sch. 1 para. 7 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-1d30ab22dd7a34dc488c88ed4b42c6f4]: Sch. 1 para. 17 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-1df8f58df200d2e1cf7cf6c57d71fd68]: S. 12 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-1ece338b7577dbf3f58021d6a503b30c]: S. 8 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-20cb6929d4bbee3f3405631295302d2e]: S. 49 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-222be80779e1f5a198f3301cc19c99a9]: S. 61 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-22c5cb38c2f1aae13a40d0541286241c]: S. 38 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-230e7267aa53de31e4f51b6403f0dbce]: Words in Sch. 3 omitted (25.6.2024) by virtue of Senedd Cymru (Members and Elections) Act 2024 (asc 4), s. 25(1)(a), Sch. 1 para. 45(b)

[^key-2801225f555987aadffd5f5621e6ae62]: S. 46 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-294ca71eac048af2a025b49bb99404a8]: Sch. 1 para. 14 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-29e8eff187bf04f2db3694b1278e2558]: Sch. 5 para. 23 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-2a10ac33ba88b80db613b74514527896]: Sch. 1 para. 2 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-2b27e06a0935b1ade0fa1897efb821b9]: Sch. 5 para. 10 and cross-heading omitted (4.11.2024) by virtue of Historic Environment (Wales) Act 2023 (asc 3), s. 212(2), Sch. 13 para. 195(a) (with Sch. 14 paras. 1-3); S.I. 2024/860, art. 3(d)

[^key-2bdb71107bc6353b139894225449247b]: Sch. 5 para. 16 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-2bfddb5ebcc7bfafb2c4f56092a6f572]: S. 25 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-2d17f6298989626729757375229375d3]: S. 70 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-2f0f433e92412aa2a739e578b777af22]: S. 15 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-2f78c731c93543816ca44e043e0360d4]: Sch. 5 para. 8 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-32ccf129c93ff9b874a5ee1990654238]: S. 30 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-346655b9dab4cb4a5a5e2ee19a770ff9]: Sch. 5 para. 13 cross-heading omitted (4.11.2024) by virtue of Historic Environment (Wales) Act 2023 (asc 3), s. 212(2), Sch. 13 para. 195(b) (with Sch. 14 paras. 1-3); S.I. 2024/860, art. 3(d)

[^key-372afd4469c33f9d7a3f6babc72651f5]: Sch. 1 para. 22 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-37ee027338da9727d1b27b5ab0b5be5c]: Sch. 1 para. 13 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-38832f97bf27e426c81deaa522d5c6e3]: S. 31 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-38d7ef649ae7d337daf98216a993470b]: S. 54 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-39da9e9463ef703ea08f904656bc7cca]: Sch. 1 para. 7(2) omitted (with effect in accordance with s. 42(1)(c) of the amending Act) by virtue of Senedd and Elections (Wales) Act 2020 (anaw 1), s. 35(4)(b)

[^key-39f08e88bd5c966482dff09424d25c63]: S. 20 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-3afbd46c0596f34dc9aead6e1094efcc]: S. 34 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-3ba7a9901381f65574afa55dc1204fdf]: S. 58 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-3d2fd02c99647214d0203e24198836ad]: Sch. 5 para. 2 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-3fa9495853da1d6f0cb913dc320d3ef1]: S. 65 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-44d4ab6bf09911bc5afbbbf36f386125]: S. 9 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-45337b5b3680cf657e34cd0187a0749a]: S. 75 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-460c64c3aeb717412c64ba7cbf4d08b0]: S. 42 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-47fb165fb06461d1eac4b7bd73b2d8a1]: Sch. 5 para. 20 omitted (5.5.2022) by virtue of Local Government and Elections (Wales) Act 2021 (asc 1), s. 175(7), Sch. 8 para. 10; S.I. 2022/98, art. 2(b) (with art. 3)

[^key-48c29f36a0a5832f6ab812af25a059c2]: S. 67 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-495ea7081b5afed0824e6e087cf0f647]: Sch. 1 para. 9 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-49759c5035b80684ab57fea2d0f45160]: S. 22 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-4b191ba3bf2ea84cc6349ef6e7d6cc97]: S. 62 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-4cb1844733b84536f68c45c4218b8f12]: Sch. 5 para. 12 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-538d75a6c9c7ce22730eab676fd91143]: S. 24 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-54e2e1491830b45da8d360e8ddc32901]: S. 28 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-567d984191da894685585b36c236942b]: Sch. 1 para. 20 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-580f66655719a656ae928cf514ba1466]: Sch. 2 para. 7 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-58b0e0760d5ae78a1c1b110d4a569b40]: Words in Sch. 3 inserted (1.4.2021) by The Public Services Ombudsman (Wales) Act 2019 (Amendment of Schedule 3) Regulations 2021 (S.I. 2021/345), regs. 1(2), 2(2)

[^key-5b69b1fd8f89ee7eee07c320b34d2206]: S. 6 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-5d05aee103f2f03f9f09eaadcd43849d]: Sch. 5 para. 22 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-5d2e1a8b3d659dd78729b032107ccacd]: Sch. 1 para. 4 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-62b7a6c58338e697eb33cb6359c20213]: S. 7 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-62e35f9f5613325f24f1ff95a0bb6f79]: Sch. 4 para. 2 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-6649e604cb4c5847b4f87a2d402797e9]: Sch. 5 para. 26 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-6d7739a43a528e0b774f59aade5c2529]: Words in Sch. 1 para. 6(1)(d) substituted (with effect in accordance with s. 42(1)(c) of the amending Act) by Senedd and Elections (Wales) Act 2020 (anaw 1), s. 35(4)(a)

[^key-7171a71bc2888a7bbf58102931a37ae3]: Sch. 5 para. 25 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-7513a4baa158e5f4b0a13b7c24b93452]: Sch. 2 para. 5 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-753518c9a520b793defc7b338547f6b0]: S. 68 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-76f42105d80c05490fb90d08a3575fb4]: S. 69 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-78e354ffdc2fce134e67d5903ea0abc5]: S. 32 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-7913f34339afa17c3aae0ef4bce7c52d]: S. 52 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-7b795166d69394c3a72a866d56faaf3b]: S. 16(4)(e) omitted (1.4.2023) by virtue of Health and Social Care (Quality and Engagement) (Wales) Act 2020 (asc 1), s. 29(2), Sch. 3 para. 17(2)(b); S.I. 2023/370, art. 3(1)(t)

[^key-7cc6155513eb451fab28f33ea63dec1b]: S. 74 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-7d8e13c210b78045e0e663d6007c3cf3]: S. 27 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-7de8b303bb90b362b75a1fff62c76f34]: Sch. 3 entry inserted (1.4.2023) by Health and Social Care (Quality and Engagement) (Wales) Act 2020 (asc 1), s. 29(2), Sch. 3 para. 17(3)(c); S.I. 2023/370, art. 3(1)(t)

[^key-7deb22ee2ec8071310d805459029aa27]: Sch. 5 para. 21 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-819d16c7c236729005721ae6e39a38fa]: Sch. 5 para. 17 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-828564a5766d2b7214eccb33240e1f3a]: S. 29 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-86f787ce19dcc0f68a74dd05e6e7f6e6]: S. 17 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-873c2db26db5ddf36c7439ee20675f30]: S. 47 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-884126a856f4853fa5f0d11b2541e355]: S. 33 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-89b884d4b374605ef14cb61299ee7fcc]: Sch. 3 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-8b119f835bc1d63340b7232967fb7d60]: S. 2 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-8c773b098b375d54a502369afef5d3d3]: Sch. 5 para. 13 omitted (4.11.2024) by virtue of Historic Environment (Wales) Act 2023 (asc 3), s. 212(2), Sch. 13 para. 195(b) (with Sch. 14 paras. 1-3); S.I. 2024/860, art. 3(d)

[^key-8d0b75b799ac65207a0ed0433e95161b]: S. 14 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-8e8cf2c6a0e3906920e914202d8dc1ac]: Sch. 1 para. 11 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-8fc792c41e41fe65fb7e0fc00c10bfcc]: S. 64 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9297bcd94e285131b07275446f18d762]: S. 53 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9768c38ff9a8be89cf9418c987fae6f8]: Sch. 5 para. 5 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9775b6c8672c16e25e7057e496dac74a]: Sch. 2 para. 2 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-988b4574f09d0b1c066519fba69191f3]: Sch. 1 para. 10 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9949db760d87584d50643fc227d4a0b9]: S. 51 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9ae14c536fcdfedd956d7b8d2c616b12]: Sch. 1 para. 12 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9b24867ed90cbc6b678b0692ab832f99]: Sch. 5 para. 18 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9c6d609e378eca3b6da84eb5519eb1d7]: S. 23 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9ce9f53ba55b29b428fcd4bf42730ef2]: Sch. 1 para. 15 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9eac3f537fa1d906a32e67b569b95ea5]: S. 60 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-9fdae8bbc2991bbbf44db21959c81b23]: Sch. 5 para. 24 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-a18ba99f8f4c68949b14c97429701d06]: S. 43 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-a27b3c15b73861cb7fa08c8b75b51c41]: S. 76 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-a2feeaf7ee65880cc46d2a2e01bedc6e]: S. 39 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-a3b424579ad37d7898af41efee102203]: Sch. 5 para. 15 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-a56f457357552825f95ec9c1fa531ebe]: S. 41 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-a781a08a2b259f065e5c4213f86653c3]: S. 59 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-a7d787fa3a5219415a441c97c43d5ee5]: S. 21 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-aa6d18b1d068a57103387ac5ba1d2cc0]: S. 73 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-aac584a29919de2791d07263d48b4a8d]: Words in Sch. 3 inserted (25.6.2024) by Senedd Cymru (Members and Elections) Act 2024 (asc 4), s. 25(1)(a), Sch. 1 para. 45(a)

[^key-af01356b9aa22f2ece513c37234ac65f]: S. 16 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b0753142a11c4822b318dd6bc9e5fbbf]: S. 57 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b07c090a066d3e4d03499b338e5f18ae]: Sch. 1 para. 19 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b0b570a026696b74744cb92b2a082e2d]: S. 66 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b1ea59b3d8a12a04a500049864552923]: Sch. 1 para. 16 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b352d6c40f788476e771a19143bcae38]: S. 26 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b35d9a6612d3bfef815120017eee8f68]: S. 50 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b3772ae1ddd2a4baef4ea576a8599e28]: S. 4 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b4750147d80edc690d3be81159cb71c0]: S. 40 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b4adce8041ca4447dbfb39feba515e88]: S. 56 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b8f01050f1a1049950cd3102fbb62217]: S. 44 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-b97fcc90de9827235b268164d5372b32]: S. 5 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-bc452c3c30255f8f8d5bdc56e51a78a0]: Sch. 3 entry omitted (1.4.2023) by virtue of Health and Social Care (Quality and Engagement) (Wales) Act 2020 (asc 1), s. 29(2), Sch. 3 para. 17(3)(b); S.I. 2023/370, art. 3(1)(t)

[^key-bc8b3a23dda9052a9b81f420807260c4]: Sch. 5 para. 14 omitted (4.11.2024) by virtue of Historic Environment (Wales) Act 2023 (asc 3), s. 212(2), Sch. 13 para. 195(b) (with Sch. 14 paras. 1-3); S.I. 2024/860, art. 3(d)

[^key-bcf44d8e7d53c2467983938c9768aa42]: Sch. 1 para. 1 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-bde66770cdb1297f28a109ae2d4c5bc6]: S. 13 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-bdf2890dbc8a9d01eb0de471c203103b]: Sch. 2 para. 6 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-be3fb04c5fba81d7962cb8d3896d1a0c]: S. 48 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-bf16327f2b2ef9db25554a9e8f2d7b5f]: Sch. 5 para. 1 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-bfa33a1bc65dd0951286d261374bf4ed]: Sch. 1 para. 18 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-bfd96a7dc50289aa910a755d99d836bb]: Sch. 1 para. 5 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-c07598759f747c6da20ebd6d611be6c7]: Sch. 5 para. 19 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-c0a018de70722633d9803237255442b1]: S. 71 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-c6048968889eacac15bccf1c3b3eb7b0]: Sch. 5 para. 3 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-c69c45af540aa03a4ee278813045a8d0]: Sch. 3 entry omitted (1.4.2023) by virtue of Health and Social Care (Quality and Engagement) (Wales) Act 2020 (asc 1), s. 29(2), Sch. 3 para. 17(3)(a); S.I. 2023/370, art. 3(1)(t)

[^key-cbe23f0961c0ec1f52eecd2eadc06837]: Sch. 5 para. 4 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-cdef4a4242958e216c5cf7cb68058f86]: Sch. 2 para. 4 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-cef6aaf46895223f6c0a7cdeef17cdb2]: S. 19 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-cfa883ac3e2f2eea5cfe1545de9207a2]: Sch. 5 para. 6 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-cfb265fd81bbf12b5a347ae5ab66b989]: Words in s. 69(2)(g) inserted (20.12.2023) by The National Security Act 2023 (Consequential Amendments of Primary Legislation) Regulations 2023 (S.I. 2023/1386), reg. 1(2), Sch. para. 32

[^key-d0134ec690331c4c499a680d18586d17]: Sch. 2 para. 1 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-d16d9aea2e7490afcf0f38ff030bf0f1]: S. 45 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-d3f43628040051e5a33ad1e01d7597cc]: Sch. 1 para. 6 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-d41e69e6f777c6fa1d1015ede19c972b]: Sch. 4 para. 1 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-d75374f817a92bbe1bf508044c2bea84]: S. 11 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-d8b59cd0a518c7a39ec5f8c373bb1af7]: S. 18 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-d916c5f3847719c15608191d5e13e489]: Words in Sch. 3 substituted (1.8.2024) by Tertiary Education and Research (Wales) Act 2022 (asc 1), s. 148(2), Sch. 4 para. 41 (with s. 19); S.I. 2024/806, art. 2(k)(xxiii) (with art. 28)

[^key-dc9cc262f03d9521781efdcff6d6d812]: Words in s. 78(1) inserted (20.10.2023) by The National Health Service (Ophthalmic Services) (Wales) Regulations 2023 (S.I. 2023/1053), reg. 1(2), Sch. 5 para. 3

[^key-dd468f99d2cbfec5fec60b97ea1345f4]: S. 1 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-df5d7aeefee88e3b757f3f3343d77235]: Sch. 1 para. 21 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-dfb9d9b28b1f0c184af2ac43232ad129]: Words in Sch. 3 omitted (21.1.2021) by virtue of Local Government and Elections (Wales) Act 2021 (asc 1), s. 175(1)(e), Sch. 9 para. 48

[^key-e551161dd4a227fc90f3d6ffc235447c]: Sch. 5 para. 11 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-e9cbea2166bd1eab4a904b7966cb5c0f]: S. 3 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-ea582cd9b15a91e1764ee4a43eb33682]: S. 63 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-eee351660c3dab1e7f2179f0ef5c72a0]: S. 36 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-f61106ae9531033d6627a0b0f8fe99ae]: Sch. 5 para. 28 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-f6acb2e109f55a268a7049a46c720654]: S. 16(4)(ia) inserted (1.4.2023) by Health and Social Care (Quality and Engagement) (Wales) Act 2020 (asc 1), s. 29(2), Sch. 3 para. 17(2)(c); S.I. 2023/370, art. 3(1)(t)

[^key-f94432cebb862a23b4930f827585fb78]: Sch. 1 para. 3 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-fb3b4b5ba251a36db424f9b47512a197]: Sch. 5 para. 27 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-ffcd09de23841537074a8c58e42a2699]: Sch. 5 para. 7 in force at 23.7.2019 by S.I. 2019/1096, reg. 2

[^key-45b6f09201fede3aafa726a3555ab08e]: S. 64A inserted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(6); S.I. 2025/1257, art. 4(b)

[^key-9dde14c69e8904bf89c9ed68d52ed1cf]: Words in Pt. 5 heading substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(3); S.I. 2025/1257, art. 4(b)

[^key-da76ce7af191043cdc7f2e56fd0c1fb3]: Words in s. 1(5)(a) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(2)(a); S.I. 2025/1257, art. 4(b)

[^key-4d99a763260ffea88af6497a5adb0b7e]: Words in s. 1(5)(b) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(2)(b); S.I. 2025/1257, art. 4(b)

[^key-2f24aa95bfcf89265a97ed6201a60554]: Words in s. 1(5)(c) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(2)(c); S.I. 2025/1257, art. 4(b)

[^key-2f04ea8a8e251f84638eefee66d167d8]: Words in s. 1(5)(d) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(2)(d); S.I. 2025/1257, art. 4(b)

[^key-ca75bd87f296b02baeec2e7f6a10449b]: Words in s. 1(5)(e) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(2)(e); S.I. 2025/1257, art. 4(b)

[^key-2ba3b279cc2d3590ebc80c3ed7308ca9]: S. 42(1)(d) inserted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(4)(a); S.I. 2025/1257, art. 4(b)

[^key-fb32e31d007a107684242c2433cf2b94]: Word in s. 42(6) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(4)(b)(i); S.I. 2025/1257, art. 4(b)

[^key-63fc3ab6c279acc2525edf735b7432cf]: Words in s. 42(6) inserted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(4)(b)(ii); S.I. 2025/1257, art. 4(b)

[^key-0d2379e5e54bf4ecf7fc2ed0e47a9eb6]: S. 47(2)(e) and word inserted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(5)(b); S.I. 2025/1257, art. 4(b)

[^key-7dea712eb9b9ea43edc64263c9bb7bd0]: Word in s. 47(2)(c) omitted (1.1.2026) by virtue of Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(5)(a); S.I. 2025/1257, art. 4(b)

[^key-ed3b2aa258ac090c592ce037e28d825c]: Words in s. 71(1)(d)(i) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(7); S.I. 2025/1257, art. 4(b)

[^key-c5f84e0dbb65be3f74b2b9fa3e2eee37]: Words in s. 78(1) inserted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(8); S.I. 2025/1257, art. 4(b)

[^key-974a50964da4f4ab80eae0fc351412bf]: S. 79(7A) inserted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(9)(b); S.I. 2025/1257, art. 4(b)

[^key-d8b71c276a930addac7b925c4fa4f544]: S. 79(1)(g) inserted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(9)(a); S.I. 2025/1257, art. 4(b)

[^key-526b7f0424b83285475243508ff32182]: Words in Sch. 1 para. 6(1)(f) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(10)(a); S.I. 2025/1257, art. 4(b)

[^key-1623837712befee943086c60939a1c29]: Words in Sch. 1 para. 15(7)(a) substituted (1.1.2026) by Health and Social Care (Wales) Act 2025 (asc 1), s. 29(2), Sch. 2 para. 6(10)(b); S.I. 2025/1257, art. 4(b)

64A

• (1) This section applies for the purposes of this Act.

• (2) “Direct payment service” means a service provided in Wales or in England in respect of which direct payments have been made under section 10B(1), or under regulations made under section 10B(6), of the National Health Service (Wales) Act 2006 (c. 42).

• (3) “Direct payment service provider” means a person who provides direct payment services but does not include an individual who—

• (a) carries on an activity that involves the provision of domiciliary care in Wales or in England in respect of which direct payments have been made under section 10B(1), or under regulations made under section 10B(6), of the National Health Service (Wales) Act 2006,

• (b) carries on the activity otherwise than in partnership with others,

• (c) is not employed by a body corporate or unincorporated association to carry it on,

• (d) does not employ any other person to carry out the activity, and

• (e) provides or arranges the provision of domiciliary care to fewer than four people.

• (4) Action is to be treated as action taken by a direct payment service provider if it is taken by—

• (a) a person employed by that provider,

• (b) a person acting on behalf of that provider, or

• (c) a person to whom that provider has delegated any functions.

• (5) Action is also to be treated as action taken by a direct payment service provider if—

• (a) that provider provides direct payment services by means of an arrangement with another person, and

• (b) the action is taken by or on behalf of the other person in carrying out the arrangement.