← Current text · History

Regulation of Legal Services (Scotland) Act 2025

Current text a fecha 2026-03-05

Part 1 — Regulatory framework

Chapter 1 — Objectives, principles and key definitions

Overview of Part

Overview of the regulatory framework

1

Regulatory objectives

Regulatory objectives

2

Application of the regulatory objectives

3

Professional principles

Professional principles

4

comply with such duties as are normally owed to the court by such persons,

Meaning of key expressions

Meaning of “legal services” and “legal services provider”

5

Meaning of regulatory functions

6

For the purposes of this Act, a reference to the regulatory functions of a regulatory authority is a reference to its functions of regulating legal services providers in relation to any matter of professional practice, conduct or discipline including, as appropriate—

Chapter 2 — regulators

Regulatory categories

Regulatory categories

7

Requirements of category 1 regulators

Exercise of regulatory functions

8

Regulatory committee: composition and membership

9

Regulatory committee: lay and legal members

10

Regulatory committee: convener, sub-committees and minutes

11

Annual reports of category 1 regulators

12

as soon as practicable after the end of the reporting year to which the annual report relates.

Compensation funds

13

Requirements of category 2 regulators

Exercise of regulatory functions

14

Annual reports of category 2 regulators

15

as soon as practicable after the end of the reporting year to which the annual report relates.

Requirements of both category 1 and category 2 regulators

Register of regulated legal services providers

16

Professional indemnity insurance

17

Powers of the Lord President in relation to regulators

Review of regulatory performance by the Lord President

18

Measures open to the Lord President

19

Special rule changes

Power to direct special rule changes

20

Powers to amend or revoke directions

21

Register of directions

22

Chapter 3 — New regulators of legal services

Applications

Right to provide legal services

23

Regulatory scheme

24

(but subject to the body publishing its reasons for any such omission),

Regulatory scheme - additional matters to be included: further provision

25

Publication of draft regulatory scheme and representations

26

Consideration and grant

Consideration of applications

27

Approval of application and giving effect to the regulatory scheme

28

Exercise of the acquired rights

Exercise of rights to provide legal services

29

Surrender of rights

30

Offence of pretending to have acquired rights

31

Review of regulatory scheme

Review of regulatory scheme on initiative of accredited regulator

32

Review of regulatory schemes

33

Revocation of acquired rights

34

Miscellaneous

Replacement regulatory arrangements for authorised providers

35

Consequential amendments and repeals

36

(c) considering— (i) any provisions of a draft regulatory scheme under section 27 of the Regulation of Legal Services (Scotland) Act 2025, or (ii) any provision which is proposed as a revision to a regulatory scheme under section 33 of that Act,

.

Transitional and saving provision for regulators approved under the 1990 Act

37

Sections 30, 32, 33, 34 and 35 apply to a professional or other body whose application under section 25 of the 1990 Act was approved under section 26 of that Act as they apply to a body whose application for accreditation under section 23 of this Act was approved under section 28 of this Act.

Part 2 — Regulation of legal businesses

Introductory

Overview of Part

38

Requirement to be authorised to provide legal services

Requirement for legal businesses to be authorised to provide legal services

39

Offence of pretending to be an authorised legal business

40

Regulation of authorised legal businesses

Rules for authorised legal businesses

41

Authorisation rules

42

Appeals in relation to authorisation decisions

43

Practice rules

44

Financial sanctions

45

Reconciling different rules

46

Monitoring of performance of authorised legal businesses

47

Miscellaneous

Law Society of Scotland

48

Entities changing regulatory regime

49

Part 3 — Complaints

Receipt of complaints: preliminary steps

50

(b) suggesting that— (i) professional services were inadequate where they were provided by a practitioner in connection with any matter in which the practitioner has been instructed by a client, or (ii) legal services were inadequate where they were provided by a person other than a practitioner to the public for fee, gain or reward, (a complaint suggesting any such matter being referred to in this Part as a “services complaint”), (c) suggesting that an authorised legal business is failing (or has failed) to comply with— (i) the practice rules forming part of the rules for authorising and regulating the legal business made by the relevant professional organisation under (or for the purposes of) section 41(1)(a) of the 2025 Act, or (ii) the terms on which its authorisation is granted by the relevant professional organisation including any conditions or restrictions imposed in relation to the authorisation, (a complaint suggesting any such matter being referred to in this Part as a “regulatory complaint”).

,

(1ZA) A complaint as mentioned in subsection (1)(b)(ii) suggesting that legal services provided by a person other than a practitioner were inadequate— (a) may include a complaint suggesting that the manner in which legal services were provided by the person was inadequate, (b) but is not an eligible services complaint for the purposes of this Part where the Commission considers, in accordance with any provision in rules made under section 32(1), that the legal services provided by the person were merely incidental to other services (not being legal services) provided by the person. (1ZB) Where a services complaint is made in relation to a practitioner who is an individual and the Commission considers that the complaint should also be made against the practitioner’s firm or (as the case may be) where the practitioner is an employee of another practitioner that other practitioner (referred to in this Part as the “employing practitioner”), the Commission may decide to treat the complaint as— (a) also having been made against the practitioner’s firm or the employing practitioner (as the case may be), or (b) having been made against the practitioner’s firm or the employing practitioner (as the case may be) instead of the practitioner.

,

(1A) The Commission must, subject to any provision in rules made under section 32(1) as to eligibility for making complaints, determine whether the complaint constitutes (to any extent)— (a) a conduct complaint, (b) a services complaint, (c) a regulatory complaint, or (d) any combination of more than one of the categories of complaint mentioned in paragraphs (a) to (c). (1B) For the purpose of subsection (1A), the Commission may determine— (a) where the complaint includes more than one element, that— (i) an element constitutes a complaint falling within a category mentioned in paragraphs (a) to (c) of subsection (1A), and (ii) another element constitutes a separate complaint falling within another of those categories, (b) that any element of the complaint— (i) constitutes a complaint falling within a category mentioned in paragraphs (a) to (c) of subsection (1A), and (ii) additionally constitutes a complaint falling within another of those categories, (for example, a single element of the complaint may constitute both a conduct complaint and a services complaint).

,

Complaints initiated by, or continued by, the Commission

51

(2A) (1) In addition to receiving a conduct complaint or a regulatory complaint mentioned in section 2(1), the Commission may itself initiate a complaint against a practitioner which, had it been received from a person mentioned in section 2(2), would be a conduct complaint or a regulatory complaint. (2) Section 2(1A) applies to a complaint under subsection (1) as it applies to a complaint referred to in section 2(1). (3) References in this Part (other than in this section) and in sections 47 to 52A to a conduct complaint or a regulatory complaint include references to a conduct complaint or a regulatory complaint that is initiated by the Commission under subsection (1). (4) The Commission may not initiate a complaint under subsection (1) if it would not be an eligible complaint in accordance with any provision in rules made under section 32(1).

.

Ineligible or premature complaints

52

(1) Where the Commission considers that a complaint referred to in section 2(1) is not an eligible complaint in accordance with any provision in rules made under section 32(1), the Commission need not take any further action under this Part in relation to the complaint (except the giving of notice to the complainer, the practitioner and any other person as may be required under such rules).

.

(2) Where a complaint referred to in section 2(1) is made prematurely, the Commission need not take any further action under this Part in relation to the complaint (except the giving of notice to the complainer, the practitioner and any other person as may be required by rules made under section 32(1)).

.

Commission process relating to complaints

53

(1) This section applies where the Commission determines that a complaint referred to in section 2(1) or 2A(1) is— (a) wholly a conduct complaint, or (b) includes one or more elements constituting a conduct complaint.

,

(3) It does not matter for the purpose of subsection (1) (and the application of this section) whether the Commission’s determination mentioned in that subsection follows its earlier determination that the complaint is a services complaint (to any extent) and, having investigated the complaint, the Commission subsequently determines that it is instead a conduct complaint (to any extent).

.

(1) Subsection (2) applies where the Commission determines that a complaint referred to in section 2(1) that is made by or on behalf of a person referred to in section 2(2)(b)(i)— (a) constitutes (in whole or in part) a services complaint, and (b) either— (i) the complaint has been made prematurely (within the meaning of section 4(4)), or (ii) the practitioner, the practitioner’s firm or the employing practitioner has made no attempt, or an insufficient attempt, to achieve a negotiated settlement with the complainer.

,

Commission’s duty to investigate and determine services complaints

54

(5) Where the practitioner (and, where subsection (3) applies, the employing practitioner) accepts a settlement proposed by the Commission under subsection (2) as respects the complaint but the complainer does not accept the settlement, the Commission may discontinue the investigation of the complaint and not determine it under subsection (1). (6) If subsection (7) applies, the Commission may decide— (a) not to initiate the investigation of a services complaint and determine it under subsection (1), or (b) to discontinue the investigation of a services complaint and not to determine it under subsection (1). (7) This subsection applies if— (a) the Commission considers that the practitioner, the practitioner’s firm or the employing practitioner has offered the complainer a settlement as respects the complaint (“the proposed settlement”) which the Commission considers is fair and reasonable in the circumstances, (b) the complainer has not accepted the proposed settlement, and (c) the Commission is satisfied that the proposed settlement will remain available for acceptance by the complainer for a period of up to 28 days after the complainer receives notice of the Commission’s decision under subsection (6).

.

Regulatory complaints against authorised legal businesses

55

(7A) (1) This section applies where the Commission determines that a complaint referred to in section 2(1) or 2A(1) is— (a) wholly a regulatory complaint, or (b) includes one or more elements constituting a regulatory complaint. (2) The Commission must remit the complaint (or the part of the complaint constituting a regulatory complaint) to the relevant professional organisation to deal with (and give to the organisation any material which accompanies the regulatory complaint). (3) It does not matter for the purpose of subsection (1) (and the application of this section) whether the Commission’s determination mentioned in that subsection follows its earlier determination that the complaint is a services complaint (to any extent) and, having investigated the complaint, the Commission subsequently determines that it is instead a regulatory complaint (to any extent).

.

(52A) (1) Where a regulatory complaint is remitted to the relevant professional organisation under section 7A(2) (or treated as having been remitted to them under that section by virtue of section 33B(2)), the relevant professional organisation must investigate it and, subject to subsection (2), determine the complaint. (2) The relevant professional organisation may decide— (a) to discontinue an investigation of a regulatory complaint, (b) to reinstate the investigation of a discontinued regulatory complaint, but only if the organisation considers that this is in the public interest. (3) As soon as practicable after making a decision under subsection (2), the relevant professional organisation must give notice in writing of its decision to the complainer, the practitioner and the Commission by— (a) sending them a copy of the decision, and (b) specifying the reason for the decision. (4) In addition, notice under subsection (3) given to the complainer or the practitioner, must also give them information about any— (a) right of appeal, and (b) ability to make a handling complaint to the Commission. (5) After determining the regulatory complaint, the relevant professional organisation must make a written report to the complainer, the practitioner and the Commission of— (a) any facts of the matter as found by the relevant professional organisation, (b) the relevant professional organisation’s determination and the reasons for that determination, (c) what action (if any) the relevant professional organisation proposes to take, or has taken, in the matter in accordance with the rules for authorising and regulating legal businesses made by the relevant professional organisation under (or for the purposes of) section 41(1)(a) of the 2025 Act, and (d) if the relevant professional organisation does not propose to take, or has not taken, any action in the matter, an explanation of why this is the case. (6) When making a written report under subsection (5), the relevant professional organisation must also give notice in writing to the complainer and the practitioner of any right of appeal or ability to make a handling complaint by virtue of section 23. (7) The relevant professional organisation must, in considering what action (if any) to take as mentioned in subsection (5)(c), take into account any decision taken by the Commission in respect of a services complaint against the practitioner where the services complaint arises from the same matter to which the regulatory complaint relates. (8) Each relevant professional organisation must ensure that its procedures for dealing with regulatory complaints do not conflict with the duty imposed on it by section 24(4) in relation to any report sent to it under that section or any direction by the Commission under section 24(6).

.

Services complaint: sanctions

56

(3A) Where the practitioner was, at the time when the services were provided, a partner of a firm, a direction under subsection (2)(c) may be given to the practitioner’s firm instead of the practitioner. (3B) In the case where a direction under subsection (2)(c) is made to the employing practitioner or the practitioner’s firm, the direction may relate to systems operated by the employing practitioner or the practitioner’s firm that affect the provision of professional services generally by the employing practitioner or the practitioner’s firm where that is relevant to the complaint.

,

(d) decision taken by a relevant professional organisation in respect of a conduct complaint, or a regulatory complaint, against the practitioner where the conduct complaint, or the regulatory complaint, arises from the same matter to which the services complaint relates,

.

(12A) (1) This section applies where— (a) under section 10(2)(a), the Commission directs the practitioner or the employing practitioner (as the case may be) to refund an amount in respect of fees or outlays of the practitioner already paid by or on behalf of the client to whom the professional services were provided by the practitioner (such amount being referred to in this section as “the fee refund”), (b) any proportion of the fee refund has not been paid by the expiry of the period of 90 days commencing on the day on which notice of the direction was given to the practitioner or the employing practitioner in accordance with rules made under section 32(1), and (c) the failure to pay any proportion of the fee refund within that period is— (i) where the direction was given to the practitioner, as a result of the death, insolvency or involuntary cessation of trade of the practitioner, (ii) where the direction was given to the employing practitioner, as a result of the insolvency or involuntary cessation of trade of the employing practitioner. (2) The proportion of the fee refund that has not been paid is to be treated for the purposes of the practitioner’s or the employing practitioner’s (as the case may be) professional indemnity insurance as if it were an amount of compensation that the Commission had directed under section 10(2)(d) the practitioner or employing practitioner to pay to the complainer. (3) But subsection (2) applies only to the extent that the amount of the fee refund that has not been repaid, taken together with any amount of compensation that the Commission directed the practitioner or the employing practitioner to pay to the complainer under section 10(2)(d), does not exceed £35,000. (4) The Scottish Ministers may by regulations amend subsection (3) to substitute a different amount for the one for the time being specified there. (5) Before making regulations under subsection (4), the Scottish Ministers must consult— (a) the relevant professional organisations, and (b) such groups of persons representing consumer interests as they consider appropriate.

.

Commission decision making and delegation

57

(aa) a decision under section 2A(1) to initiate a complaint to be taken only by— (i) any of its committees, or (ii) one of the Commission’s members,

,

(ca) the making of any decision on the disclosure of information under section 41A to be exercised only by one of the Commission’s members,

,

(e) the function of making a decision under section 23(2) to be exercised only by any of its committees, (f) the function of making a direction under section 24(6) to be exercised only by any of its committees.

.

Commission review committee

58

(20A) (1) A person mentioned in subsection (2) may make an application for a review of a decision by the Commission in relation to a complaint that is mentioned in subsection (3). (2) The persons are— (a) the complainer, (b) the practitioner to whom the complaint relates, (c) the practitioner’s firm, (d) the employing practitioner, (e) the relevant professional organisation. (3) The decisions are— (a) a decision by the Commission that a complaint referred to in section 2(1) is not an eligible complaint in accordance with any provision in rules made under section 32(1), (b) a decision to discontinue the investigation of a services complaint in accordance with section 9(1A)(a), (c) a decision to reinstate the investigation of a services complaint in accordance with section 9(1A)(b), (d) a determination under section 9(1) to uphold a services complaint, (e) a determination under section 9(1) to not uphold a services complaint, (f) a decision to discontinue the investigation of a services complaint (and not to determine it under section 9(1)) in accordance with section 9(5), (g) a decision not to initiate the investigation of a services complaint (and not to determine it under section 9(1)) in accordance with section 9(6)(a), (h) a decision to discontinue the investigation of a services complaint (and not to determine it under section 9(1)) in accordance with section 9(6)(b), (i) a decision to take any of the steps mentioned in section 10(2) other than— (i) a direction to the practitioner or the employing practitioner (as the case may be) to pay compensation to the complainer, or (ii) a decision as to the amount of such compensation to be paid under the direction. (4) Subject to subsection (5), an application for review must be made before the expiry of the period of 28 days beginning with the day on which notice of the decision was given to the complainer and the practitioner. (5) The review committee may decide that it may consider an application for a review of a decision under subsection (1) that is made after the expiry of the period referred to in subsection (4) if it considers that to be appropriate. (6) Following a review, the review committee may make such decision as it considers appropriate (including a decision that substitutes its own decision for the decision to which the application for review relates). (7) Where a decision of the review committee upholds a services complaint or confirms a determination under section 9(1) to uphold a services complaint, the review committee may direct that such of the steps mentioned in section 10(2) as it considers fair and reasonable in the circumstances be taken. (8) A decision of the review committee under this section is final.

.

(d) the function of considering an application for review of a decision of the Commission under section 20A(1) to be exercised only by the review committee, but a review in respect of any of the following decisions may be taken by a single member of the review committee— (i) a decision by the Commission that a complaint referred to in section 2(1) is not an eligible complaint in accordance with any provision in rules made under section 32(1), (ii) a decision to reinstate the investigation of a services complaint in accordance with section 9(1A)(b).

.

Disclosure of information by practitioners etc. to the Commission and relevant professional organisations

59

(3A) Nothing in a notice under subsection (1) requires a practitioner, a practitioner’s firm or an employing practitioner to provide a document or information that is subject to legal privilege. (3B) But subsection (3A) does not prevent the disclosure of— (a) a document or information if consent to the disclosure is given by the client of (as the case may be)— (i) the practitioner, (ii) the practitioner’s firm, or (iii) the employing practitioner, or (b) a document or information that is the subject of another right of confidentiality (regardless of whether or not the client of the practitioner, practitioner’s firm or employing practitioner consents to the disclosure). (3C) For the purpose of subsection (3A), a document or information is subject to legal privilege if it constitutes a communication— (a) between the practitioner, the practitioner’s firm or the employing practitioner and the client of the practitioner, practitioner’s firm or employing practitioner, or (b) made in connection with, or in contemplation of, legal proceedings and for the purpose of those proceedings, which would, in legal proceedings, be protected from disclosure by virtue of any rule of law relating to confidentiality of communications.

,

(6A) For the purpose of subsection (3) or (6), references to other documents include references to anything in which information is recorded in any form.

,

(6B) Subsection (6C) applies where— (a) the Commission gave notice under subsection (1) in connection with its investigation and determination of a services complaint under section 9 to the practitioner, the practitioner’s firm or the employing practitioner (“the recipient”), (b) the recipient failed to provide some or all of the documents or information sought in the notice within the time specified in it, and (c) the Commission is satisfied that the recipient does not have a reasonable excuse for the failure. (6C) The Commission may proceed to determine the complaint based on the information before it despite the recipient’s failure. (6D) Before proceeding as mentioned in subsection (6C), the Commission must notify the recipient of the proposal and give the recipient an opportunity to respond within the period specified in the notice (which must be no fewer than 14 days from the date of the notice) to— (a) provide all of the documents or information sought in the notice given under subsection (1), or (b) provide a reasonable excuse for the failure to provide some or all of the documents or information sought in that notice within the time specified in that notice. (6E) Where subsection (6C) applies, in determining the complaint, the Commission may draw such inference from the recipient’s failure as it considers appropriate.

.

(2A) Subsection (1) does not require the provision of a document or information to the Commission that is subject to legal privilege. (2B) But subsection (2A) does not prevent the disclosure of— (a) a document or information if consent to the disclosure is given by the client of (as the case may be)— (i) the practitioner, (ii) the practitioner’s firm, or (iii) the employing practitioner, or (b) a document or information that is the subject of another right of confidentiality (regardless of whether or not the client of the practitioner, practitioner’s firm or employing practitioner consents to the disclosure). (2C) For the purpose of subsection (2A), a document or information is subject to legal privilege if it constitutes a communication— (a) between the practitioner and the practitioner’s client, or (b) made in connection with, or in contemplation of, legal proceedings and for the purpose of those proceedings, which would, in legal proceedings, be protected from disclosure by virtue of any rule of law relating to confidentiality of communications.

.

(1A) Where a relevant professional organisation gives notice under subsection (1)(a) to a practitioner and the practitioner is an employee of another practitioner, the organisation must give a copy of the notice to the employing practitioner.

,

(2A) Nothing in a notice under subsection (1) requires a practitioner, a practitioner’s firm or an employing practitioner to provide a document or information that is subject to legal privilege. (2B) But subsection (2A) does not prevent the disclosure of— (a) a document or information if consent to the disclosure is given by the client of (as the case may be)— (i) the practitioner, (ii) the practitioner’s firm, or (iii) the employing practitioner, or (b) a document or information that is the subject of another right of confidentiality (regardless of whether or not the client of the practitioner, practitioner’s firm or employing practitioner consents to the disclosure). (2C) For the purpose of subsection (2A) a document or information is subject to legal privilege if it constitutes a communication— (a) between the practitioner, the practitioner’s firm or the employing practitioner and the client of the practitioner, practitioner’s firm or employing practitioner, or (b) made in connection with, or in contemplation of, legal proceedings and for the purpose of those proceedings, which would, in legal proceedings, be protected from disclosure by virtue of any rule of law relating to confidentiality of communications.

,

(5A) For the purpose of subsection (3) or (5), references to other documents include references to anything in which information is recorded in any form.

,

(5B) Subsection (5C) applies where— (a) a relevant professional organisation gave notice under subsection (1)(a) to the practitioner, the practitioner’s firm or the employing practitioner (“the recipient”) for the purposes of an investigation into a conduct complaint under section 47 or a regulatory complaint under section 52A, (b) the recipient failed to provide some or all of the documents or information sought in the notice within the time specified in it, and (c) the relevant professional organisation is satisfied that the recipient does not have a reasonable excuse for the failure. (5C) The relevant professional organisation may proceed to determine the complaint based on the information before it despite the recipient’s failure. (5D) Before proceeding as mentioned in subsection (5C), the relevant professional organisation must notify the recipient in writing of the proposal and give the recipient an opportunity to respond within the period specified in the notice (which must be no fewer than 14 days from the date of the notice) to— (a) provide all of the documents or information sought in the notice given under subsection (1), or (b) provide a reasonable excuse for the failure to provide some or all of the documents or information sought in that notice within the time specified in that notice. (5E) Where subsection (5C) applies, in determining the complaint, the relevant professional organisation may draw such inference from the recipient’s failure as it considers appropriate.

.

(48A) (1) This section applies where a relevant professional organisation is considering— (a) making a conduct complaint, services complaint or regulatory complaint referred to in section 2(1) to the Commission against a practitioner, (b) treating a matter under section 33A(2) as if it were a conduct complaint remitted to it by the Commission under section 6(2), or (c) treating a matter under section 33B(2) as if it were a regulatory complaint remitted to it by the Commission under section 7A(2). (2) The relevant professional organisation may give notice in writing in accordance with subsection (5) to— (a) the practitioner, (b) the practitioner’s firm, or (c) the employing practitioner. (3) Notice under subsection (2) may not be given to, or in relation to, a practitioner who is Crown Counsel or a procurator fiscal (within the meaning of section 307 of the Criminal Procedure (Scotland) Act 1995). (4) Where a relevant professional organisation gives notice under subsection (2) to a practitioner and the practitioner is an employee of another practitioner, the organisation must give a copy of the notice to the employing practitioner. (5) A notice under subsection (2) may require— (a) the production or delivery to any person appointed by the relevant professional organisation, at a time and place specified in the notice, of all documents mentioned in subsection (9) which are in the possession or control of the practitioner, the firm or, as the case may be, the employing practitioner, and which relate to the matters under consideration by the relevant professional organisation in relation to the potential complaint (whether or not they relate also to other matters), (b) an explanation, within such period being not less than 21 days as the notice specifies, from the practitioner, the firm or, as the case may be, the employing practitioner, regarding the matters under consideration by the relevant professional organisation in relation to the potential complaint. (6) Nothing in a notice under subsection (2) requires a practitioner, a practitioner’s firm or an employing practitioner to provide a document or information that is subject to legal privilege. (7) But subsection (6) does not prevent the disclosure of— (a) a document or information if consent to the disclosure is given by the client of (as the case may be)— (i) the practitioner, (ii) the practitioner’s firm, or (iii) the employing practitioner, or (b) a document or information that is the subject of another right of confidentiality (regardless of whether or not the client of the practitioner, practitioner’s firm or employing practitioner consents to the disclosure). (8) For the purpose of subsection (6), a document or information is subject to legal privilege if it constitutes a communication— (a) between the practitioner, the practitioner’s firm or the employing practitioner and the client of the practitioner, practitioner’s firm or employing practitioner, or (b) made in connection with, or in contemplation of, legal proceedings and for the purpose of those proceedings, which would, in legal proceedings, be protected from disclosure by virtue of any rule of law relating to confidentiality of communications. (9) The documents are— (a) all books, accounts, deeds, securities, papers and other documents in the possession or control of the practitioner, the firm or, as the case may be, the employing practitioner, (b) all books, accounts, deeds, securities, papers and other documents relating to any trust of which the practitioner is the sole trustee or a co-trustee only with one or more of the practitioner’s partners or employees or, as the case may be, where the practitioner is an incorporated practice of which the practice or one of its employees is a sole trustee or it is a co-trustee only with one or more of its employees. (10) For the purpose of subsection (9), references to other documents include references to anything in which information is recorded in any form. (11) Schedule 4 makes further provision about the powers of a relevant professional organisation under this section.

.

Power of Commission to request practitioner’s details in connection with complaints

60

(17A) (1) Where the Commission is satisfied that it is necessary to do so in relation to a complaint referred to in section 2(1), 2A(1) or 23(1A) made against a practitioner for a purpose mentioned in subsection (3), the Commission may request that the relevant professional organisation provide any contact details held by the relevant professional organisation relating to— (a) the practitioner, (b) the practitioner’s firm, (c) the employing practitioner, (d) the person (or persons) holding a specified role (or exercising a specified function) in the practitioner’s firm or the employing practitioner. (2) The relevant professional organisation must provide any details that are requested under subsection (1) that are held by the relevant professional organisation to the Commission without delay. (3) The purpose referred to in subsection (1)is for the purpose of— (a) section 2, 2A, 4, 8, 9, 10, 16, 23 or 24, or (b) any provision in rules made under section 32(1) but only in so far as the provision in the rules relates to— (i) the categorisation of complaints, or (ii) assessment of the eligibility of complaints. (4) It does not matter for the purpose of a relevant professional organisation’s response under subsection (2) whether, at the time of the response, the practitioner, practitioner’s firm or employing practitioner (as the case may be) continues to be authorised by the organisation to provide legal services.

.

Services complaints: special provision for complaints against unregulated persons

61

(22A) (1) Subject to subsection (2), the following provisions apply in relation to a services complaint against a person who was not a practitioner at the time when the legal services complained of were provided but who was providing legal services to the public for fee, gain or reward (an “unregulated provider”) as the provisions apply in relation to a services complaint against a practitioner— (a) section 2, (b) section 3, (c) section 4, (d) section 8, (e) section 9, (f) section 10, (g) section 11, (h) section 12A, (i) section 14, (j) section 16, (k) section 17, (l) section 18, (m) section 19, (n) section 20, (o) section 20A, (p) section 35, (q) section 40, and (r) schedule 2. (2) The provisions referred to in subsection (1) apply in relation to an unregulated provider against whom a services complaint is made subject to the following modifications— (a) references to “inadequate professional services” are to be read as if they were references to “inadequate legal services” (meaning, in relation to an unregulated provider, legal services that are in any respect not of the quality which could reasonably be expected of a competent unregulated provider), (b) references to the practitioner against whom a complaint is made are to be read as including references to the unregulated provider against whom a complaint is made, (c) references to a “practitioner’s firm” are to be read as if they were omitted, (d) references to an “employing practitioner”, in relation to a practitioner, are to be read as if they were references to the employer (if any) of the unregulated provider against whom a complaint is made, (e) references to a “relevant professional organisation” are to be read as if they were omitted, (f) where the unregulated provider against whom a complaint is made is in the employment of another person, references in section 10 to “employee practitioner” are to be read as if they were references to the unregulated provider, (g) section 10(2) is to be read as if paragraph (e) were omitted.

.

Handling complaints

62

(1A) In this Act, a “handling complaint” means— (a) a complaint which— (i) relates to the manner in which a conduct complaint has been dealt with by a relevant professional organisation to which it has been remitted under section 6(2) (or is treated under section 33A(2) as if it were remitted under section 6(2)), and (ii) is made— (A) by or on behalf of the person by whom or on whose behalf the conduct complaint was made, or (B) by the practitioner concerned in the conduct complaint, or (b) a complaint which— (i) relates to the manner in which a regulatory complaint has been dealt with by the relevant professional organisation to which it has been remitted under section 7A(2) (or is treated under section 33B(2) as if it were remitted under section 7A(2)), and (ii) is made— (A) by or on behalf of the person by whom or on whose behalf the regulatory complaint was made, or (B) by the authorised legal business concerned in the regulatory complaint.

,

(4A) But paragraph (b) of subsection (4) does not apply where the Commission considers that there are exceptional circumstances justifying its investigation of a handling complaint that is made after the expiry of the 6 month period referred to in that paragraph.

,

(9) In this section, “within 3 months”, in relation to a recommendation included in a report sent to a relevant professional organisation under this section, means before the end of the period of 3 months beginning with the day on which the report was sent to the organisation. (10) In this section and schedule 3, “the other party to the conduct complaint or regulatory complaint to which the handling complaint relates” is in the case of a handling complaint made in accordance with— (a) paragraph (a)(ii)(A) of section 23(1A), the practitioner concerned in the conduct complaint to which the handling complaint relates, (b) paragraph (b)(ii)(A) of section 23(1A), the authorised legal business concerned in the regulatory complaint to which the handling complaint relates, (c) paragraph (a)(ii)(B) or (b)(ii)(B) of section 23(1A), the complainer in the conduct complaint or regulatory complaint to which the handling complaint relates.

.

Annual general levy and complaints levy

63

(c) person who has acquired a right to provide legal services by virtue of Chapter 3 of Part 1 the 2025 Act (or section 27 of the 1990 Act),

,

(e) authorised legal business,

,

(5) If any person who is liable under subsection (1) to pay the annual general levy (“the liable person”) fails to pay any amount of the levy, or pays any such amount late— (a) where the liable person is an individual, the failure to pay or late payment may be treated as professional misconduct or unsatisfactory professional conduct by the liable person, (b) where the liable person is not an individual and where the failure to pay or late payment involves the connivance or consent of (or is attributable to the neglect of) a responsible official of a liable person, the failure to pay or late payment may be treated as professional misconduct or unsatisfactory professional conduct by the responsible official. (6) In subsection (5), a “responsible official” of a liable person is— (a) where the liable person is a company, a director, secretary, manager or other similar officer, (b) where the liable person is a limited liability partnership, a member, (c) where the liable person is an ordinary partnership, a partner, (d) where the liable person is another body or association, a person who is concerned in the management or control of its affairs, but in each case also extends to a person purporting to act in such a capacity.

.

(4) If any practitioner who is liable under subsection (1) to pay the complaints levy fails to pay any amount of the levy, or pays any such amount late— (a) where the practitioner is an individual, the failure or late payment may be treated as professional misconduct or unsatisfactory professional conduct by the practitioner, (b) where the practitioner is not an individual and where the failure or late payment involves the connivance or consent of, or is attributable to the neglect of, a responsible official of the practitioner, the failure or late payment may be treated as professional misconduct or unsatisfactory professional conduct by the responsible official. (5) In subsection (4), a “responsible official” of a practitioner is— (a) where the practitioner is a company, a director, secretary, manager or other similar officer, (b) where the practitioner is a limited liability partnership, a member, (c) where the practitioner is an ordinary partnership, a partner, (d) where the practitioner is another body or association, a person who is concerned in the management or control of its affairs, but in each case also extends to a person purporting to act in such a capacity.

.

(c) annual contribution, (d) complaints contribution,

,

may be— (a) of different amounts for different persons (or persons of different descriptions) who are liable under section 27(1) to pay it, including different amounts for persons who are individuals and persons who are not, (b) of different amounts (including nil) in different circumstances based on such criteria (such as the size and income of a person who is not an individual who is liable under section 27(1) to pay the annual general levy) as rules made under section 32(1) may specify.

,

(2A) Rules under section 32(1) may provide for circumstances in which the Commission may waive a portion of the amount of annual general levy which would otherwise require to be paid.

,

(6) For the purpose mentioned in subsection (6A)— (a) each relevant professional organisation must provide the Commission with an estimate of the number of persons as respects whom it is the relevant professional organisation and who it anticipates should be liable under section 27(1) to pay the annual general levy for the financial year concerned, and (b) each relevant professional organisation that is a category 1 regulator must assist the Commission with its enquiries in relation to the size and income of each authorised legal business that is authorised by the organisation to provide legal services. (6A) The purpose referred to in subsection (6) is the purpose of informing the Commission in relation to— (a) the inclusion in the Commission’s proposed budget for each financial year of the proposed amount of the annual general levy, (b) the Commission’s determination under subsection (1) of the amount of the annual general levy in respect of each financial year.

,

Unregulated providers of legal services: register, annual contributions and complaints contributions

64

(28A) (1) The Commission must establish and maintain a register of unregulated providers of legal services. (2) The Commission is to determine, in accordance with its rules under section 32(1), the information to be included in a register established under subsection (1). (3) An unregulated provider of legal services that is specified in (or is of such type or description as may be specified in) regulations made by the Scottish Ministers must make a request to be entered in a register established under subsection (1). (4) Any other unregulated provider of legal services may make a request to be entered in a register established under subsection (1). (5) An unregulated provider of legal services who is entered in a register established under subsection (1) must pay to the Commission a contribution (referred to in this Part as “the annual contribution”). (6) The amount of the annual contribution may be— (a) different for unregulated providers of legal services who are individuals and unregulated providers of legal services who are not, (b) of different amounts (including nil) in different circumstances. (7) The Commission must make the register accessible by members of the public in such form and manner as it considers appropriate. (8) The Commission must ensure that the amount of resources allocated for its use is reasonably sufficient to enable it to— (a) establish and maintain the register, and (b) investigate, determine and review services complaints against unregulated providers of legal services. (9) In this section, a reference to an unregulated provider of legal services is to a person who provides legal services to the public for fee, gain or reward but who is not a practitioner. (28B) (1) The Scottish Ministers may lay a draft of a Scottish statutory instrument containing regulations under section 28A(3) only if— (a) they have received a request to exercise the power from— (i) the Lord President, (ii) the regulatory committee of a category 1 regulator, (iii) a category 1 regulator that has no functions other than regulatory functions, (iv) an approved regulator, (v) the Commission, or (vi) the independent advisory panel established by the Commission under paragraph 11A of schedule 1, and (b) they have secured the Lord President’s agreement to the laying of the draft. (2) Before making a request under subsection (1)(a), the person making the request (“the requester”) must— (a) consult— (i) the regulatory committee (if any) of each category 1 regulator, (ii) each category 1 regulator that has no functions other than regulatory functions, (iii) each approved regulator, (iv) the Commission, (v) the panel mentioned in subsection (1)(a)(vi), and (vi) such other person as the requester considers appropriate, and (b) except where the requester is the Lord President, secure the Lord President’s agreement to the making of the request. (3) But a person mentioned in subsection (2)(a)(i) to (v) does not need to be consulted if the person is the requester. (4) For the purpose of seeking the Lord President’s agreement under subsection (2)(b), the requester must provide to the Lord President— (a) a document setting out why the requester considers it to be necessary to specify the unregulated legal services provider (or a type or description of unregulated legal services provider) in regulations under section 28A(3), and (b) copies of any written representations received in response to the consultation under subsection (2)(a). (5) A request under subsection (1)(a) must include— (a) a document setting out why the requester considers it to be necessary to specify the unregulated legal services provider (or a type or description of unregulated legal services provider) in regulations under section 28A(3), (b) copies of any written representations received in response to the consultation under subsection (2)(a), and (c) except where the requester is the Lord President, written confirmation of the Lord President’s agreement to the making of the request. (6) As soon as reasonably practicable after making a request under subsection (1)(a), the requester must publish the documents included with the request in such manner as the requester considers appropriate (having regard to the desirability of the documents being accessible to those likely to have an interest in them). (7) In this section— - “approved regulator” has the meaning given by Part 2 of the Legal Services (Scotland) Act 2010, - “regulatory functions” in relation to a category 1 regulator, has the meaning given by section 6 of the 2025 Act. (28C) (1) An unregulated provider of legal services against whom a services complaint is made must pay to the Commission, in the circumstances specified in rules made under section 32(1), a contribution in relation to the complaint (referred to in this Part as “the complaints contribution”). (2) The amount of the complaints contribution may be— (a) of different amounts for different unregulated providers of legal services according to the amount of annual contributions (if any) paid by an unregulated provider of legal services, (b) of different amounts (including nil) in different circumstances. (3) In this section, a reference to an unregulated provider of legal services has the same meaning as in section 28A(9).

.

Commission rules as to practice and procedure

65

(e) such groups of persons representing the interests of the legal profession as it considers appropriate,

.

(1) The rules as to the Commission’s practice and procedure made under section 32(1) must include provision about— (a) the criteria to be met for a complaint to be considered eligible, including— (i) the time limit within which a complaint must be made, (ii) circumstances in which time limits may be extended, (iii) requiring a complaint that is determined to be frivolous, vexatious or totally without merit to be considered ineligible, (b) how a complaint is to be assessed with reference to eligibility criteria, (c) the requirement for the complainer, for the purposes of Parts 1 and 2 of this Act, to waive any right of confidentiality in relation to the matters to which the complaint relates and, without which, the Commission is not to— (i) remit a conduct complaint to a relevant professional organisation under section 6(2), (ii) remit a regulatory complaint to a relevant professional organisation under section 7A(2), (iii) investigate a services complaint by virtue of section 9, (iv) investigate a handling complaint by virtue of section 23, (d) matters to be considered by the Commission in assessing whether or not legal services provided by a person mentioned in section 2(1)(b)(ii) are merely incidental to the provision of other services (in determining whether a services complaint against such a person is an eligible complaint), (e) how a complaint is to be categorised as a services complaint, a conduct complaint or a regulatory complaint (or any combination of the same and to any extent), (f) assessing whether to initiate a complaint against a practitioner under section 2A(1) which, had it been received by a person mentioned in section 2(2), would be a conduct complaint or a regulatory complaint, (g) the circumstances in which the Commission may decide— (i) to discontinue the investigation of a services complaint under section 9(1A)(a), (ii) to discontinue the investigation of a handling complaint under section 23(2)(b), (h) the circumstances in which the Commission may decide— (i) to reinstate the investigation of a discontinued services complaint under section 9(1A)(b), (ii) to reinstate the investigation of a discontinued handling complaint under section 23(2)(c), (i) the manner in which a services complaint is to be investigated by the Commission (and by whom), (j) hearings to be held by the Commission in relation to a services complaint or a handling complaint being dealt with by it under Part 1 which must require the Commission— (i) to hold a hearing in relation to such a complaint where it considers it appropriate, and (ii) require the Commission to decide whether such a hearing should be public or private, (k) evidence, including— (i) the evidence that may be required or admitted, (ii) the extent to which it may be oral or written, (iii) the consequences of a person’s failure to produce any information or document which the person has been required to produce, (l) the manner in which a services complaint is to be determined by the Commission (and by whom), (m) the manner in which a handling complaint is to be investigated and determined by the Commission, (n) the timing and the manner in which the Commission is to notify, in relation to a complaint other than a handling complaint, the complainer, practitioner and the practitioner’s employer (if any) and, where appropriate, the relevant professional organisation of its decisions including a decision— (i) that a complaint referred to in section 2(1) is not an eligible complaint, (ii) to initiate a conduct complaint or a regulatory complaint under section 2A(1), (iii) that a complaint referred to in section 2(1) is eligible and whether it is being (or is to be) investigated by the Commission, the relevant professional organisation or both, (iv) that the investigation of a complaint referred to in section 2(1) or 2A(1) has been (or is to be) discontinued or reinstated, (v) whether or not a services complaint has been upheld by the Commission under section 9(1) and, if it has, any determination, direction or report by the Commission under section 10(2), (vi) relating to an application for review under section 20A, (o) the timing and the manner in which the Commission is to notify, in relation to a handling complaint, the following persons of its decisions— (i) the person who made the handling complaint (and, if made on behalf of another person, that other person), (ii) the other party to the conduct complaint or regulatory complaint to which the handling complaint relates (see section 24(10)), and (iii) the relevant professional organisation, (p) the membership of a review committee, including in particular provision requiring— (i) that such a committee has at least 3 members, of which the majority are non-lawyer members of the Commission, (ii) that such a committee is chaired by a lawyer member of the Commission, (q) the procedure to be followed in connection with reviews under section 20A including— (i) grounds on which an application for review will be considered eligible, including whether it has a reasonable prospect of success, (ii) notice to be given of applications and decisions, (iii) the manner in which reviews are to be conducted, (r) the determination of the annual general levy, and the arrangements for payment of the levy, including— (i) the matters to be taken account of by the Commission in determining the amount of the annual general levy relating to practitioners who are not individuals which may be different in different circumstances such as the size and income of the practitioner, (ii) arrangements to be made with a view to ensuring that the annual general levy is not payable more than once by or in relation to an individual practitioner within an authorised legal business, (s) the circumstances in which the complaints levy is payable under section 28(1) by a practitioner against whom a services complaint is made, (t) the circumstances in which the complaints contribution is payable under section 28C(1) by a person against whom a services complaint is made, (u) the charging of interest at such rate as may be specified by the Scottish Ministers by order under section 27(3)(b) on any amount of the annual general levy due to be paid to the Commission by a relevant professional organisation under section 27(2)(b) from the date the amount is due under the rules until it is paid, (v) the charging of interest at such rate as may be specified by the Scottish Ministers by order under section 28(3)(b) on any amount of the complaints levy due to the Commission from the date the amount is due under the rules until it is paid. (1A) Rules under paragraph 1(n)(v) must in particular provide that where a complaint referred to in section 2(1) constituted a services complaint and additionally constituted a conduct complaint or a regulatory complaint that has been remitted to a relevant professional organisation under section 6(2) or 7A(2) (as the case may be), the Commission must inform the organisation— (a) of the outcome under section 9 of— (i) any decision by the Commission relating to the investigation of the services complaint, or (ii) any determination by the Commission of the services complaint, and (b) if the Commission makes a determination under that section upholding the services complaint, of any determination, direction or report by the Commission under section 10(2). (1B) Rules under paragraph 1(q)(iii) must in particular provide that any member of the review committee considering a complaint must not have been involved in— (a) any aspect of the investigation of the complaint (including considering the eligibility of the complaint), (b) the steps to be taken by the Commission where, in the course of considering a services complaint, it considers it to be reasonably likely that the complaint (or any element of it) may instead constitute a conduct complaint or regulatory complaint, (c) determining the complaint under section 9(1), (d) making a determination under section 10(2) in relation to the complaint.

,

(2) The rules as to the Commission’s practice and procedure made under section 32(1) may in particular include provision about— (a) the steps to be taken by the Commission where, in the course of considering a services complaint, it becomes aware of new information which causes it to decide that the complaint is not an eligible complaint, (b) the steps to be taken by the Commission where, in the course of considering a services complaint, it considers it to be reasonably likely that the complaint (or any element of it) may instead constitute a conduct complaint or regulatory complaint, (c) the steps to be taken by a relevant professional organisation where, in the course of considering a conduct or regulatory complaint, it considers it to be reasonably likely that the complaint (or any element of it) may instead constitute a services complaint, (d) the circumstances in which the Commission is not prevented from considering a complaint which would otherwise be considered to have been made prematurely in accordance with the rules.

.

Conduct or regulatory complaint raised by relevant professional organisation

66

(c) the compliance by any authorised legal business that is authorised by the organisation to provide legal services with— (i) the organisation’s practice rules forming part of the rules for authorising and regulating the authorised legal business made under (or for the purposes of) section 41(1)(a)of the 2025 Act), or (ii) the terms on which the authorisation of the authorised legal business is granted by the organisation including any conditions or restrictions imposed in relation to the authorisation,

,

(2) Subsection (1)(a) is subject to section 33A(2) (conduct complaint identified by a relevant professional organisation). (3) Subsection (1)(c) is subject to section 33B(2) (regulatory complaint identified by relevant professional organisation).

.

(33A) (1) This section applies where, in the course of exercising any of its functions conferred by or under this Act or the 2025 Act other than those relating to a handling complaint, a relevant professional organisation— (a) identifies a matter of concern regarding the conduct of a practitioner who is regulated by it, and (b) is satisfied that the matter, if it were to be referred to the Commission as mentioned in section 2(1)(a), would be considered by the Commission to be an eligible conduct complaint in accordance with any provision in rules made under section 32(1). (2) Despite subsection (1)(a) of section 33, the relevant professional organisation need not refer the matter (or any material relating to it) to the Commission under that subsection and may instead treat the matter as if it were a conduct complaint remitted to it under section 6(2) (and the conduct complaint is to be treated for the purposes of this Part as having been made by the relevant professional organisation). (3) Where the relevant professional organisation treats the matter as mentioned in subsection (2), the relevant professional organisation must— (a) have regard to the interests of any clients (or former clients) of the practitioner to whom the complaint relates (or clients or former clients of the practitioner’s firm or the employing practitioner) who may have been affected by the conduct of the practitioner, and (b) as soon as practicable send details of the matter and any material relating to it to the Commission. (4) For the purposes of subsection (3)(a), where the relevant professional organisation upholds the conduct complaint against the practitioner, the organisation must notify any client (or former client) of the practitioner (or the practitioner’s firm or the employing practitioner) whom it considers was directly affected by the conduct of the practitioner of the outcome of the complaint. (5) Where the Commission receives details about a matter (and any material relating to it) under subsection (3)(b) from the relevant professional organisation, the Commission must consider the details (and any related material) provided to it to consider whether the matter constitutes a services complaint (to any extent). (33B) (1) This section applies where, in the course of exercising any of its functions conferred by or under this Act or the 2025 Act other than those relating to a handling complaint, a relevant professional organisation— (a) identifies a matter of concern suggesting that an authorised legal business that is authorised by it to provide legal services is failing (or has failed) to comply with a matter mentioned in section 2(1)(c)(i) or (ii), and (b) is satisfied that the matter, if it were to be referred to the Commission as mentioned in section 2(1)(c), would be considered by the Commission to be an eligible regulatory complaint in accordance with any provision in rules made under section 32(1). (2) Despite subsection (1)(c) of section 33, the relevant professional organisation need not refer the matter (or any material relating to it) to the Commission and may treat the matter as if it were a regulatory complaint remitted to it by the Commission under section 7A(2) (and the regulatory complaint is to be treated for the purposes of this Part as having been made by the relevant professional organisation). (3) Where the relevant professional organisation treats the matter as mentioned in subsection (2), the organisation must as soon as practicable send details of the matter (and any material relating to it) to the Commission. (4) Where the Commission receives details about a matter (and any material relating to it) under subsection (3) from the relevant professional organisation, the Commission must consider the details (and any related material) provided to it to consider whether the matter constitutes a services complaint (to any extent). (33C) (1) Subsection (2) applies where a relevant professional organisation— (a) at any time during its investigation in relation to a conduct complaint remitted to it under section 6(2) (or treated as such by virtue of section 33A(2)), considers that the complaint (or any element of it) instead constitutes a regulatory complaint, or (b) at any time during its investigation in relation to a regulatory complaint remitted to it under section 7A(2) (or treated as such by virtue of section 33B(2)), considers that the complaint (or any element of it) instead constitutes a conduct complaint. (2) The relevant professional organisation must as soon as practicable send details to the Commission of the organisation’s recategorisation of the complaint (or any element of it) as mentioned in paragraph (a) or (b) of subsection (1). (3) For the purpose of subsection (1)(a), the relevant professional organisation may consider that the conduct complaint (or an element of it) is a regulatory complaint if the organisation is satisfied that the complaint (or the element of it), if it were to be referred to the Commission as mentioned in section 2(1)(c), would be considered by the Commission to be an eligible regulatory complaint in accordance with any provision in rules made under section 32(1). (4) For the purpose of subsection (1)(b), the relevant professional organisation may consider that the regulatory complaint (or an element of it) is a conduct complaint if the organisation is satisfied that the complaint (or the element of it), if it were to be referred to the Commission as mentioned in section 2(1)(a), would be considered by the Commission to be an eligible conduct complaint in accordance with any provision in rules made under section 32(1).

.

Conduct or regulatory complaint appears to relevant professional organisation during investigation to be services complaint

67

(4) Subsection (5) applies where a relevant professional organisation at any time during its investigation in relation to— (a) a conduct complaint remitted to it under section 6(2) (or treated as such by virtue of section 33A(2)), or (b) a regulatory complaint remitted to it under section 7A(2) (or treated as such by virtue of section 33B(2)), considers that it is reasonably likely that the complaint (or any element of it) may instead constitute a services complaint. (5) The relevant professional organisation must— (a) suspend the investigation, (b) consult, co-operate and liaise with the Commission as respects the matter, (c) send the complaint and any material which relates to it and which is in the organisation's possession to the Commission, and (d) give notice in writing to the complainer and the practitioner that it considers the complaint (or an element of it) to be a services complaint and that it is sending the complaint to the Commission.

.

Conduct complaints: consideration by relevant professional organisations

68

(1A) The relevant professional organisation may decide— (a) to discontinue the investigation of a conduct complaint, (b) to reinstate the investigation of a discontinued conduct complaint, but only if the organisation considers that this is in the public interest. (1B) As soon as practicable after making a decision under subsection (1A), the relevant professional organisation must give notice in writing of its decision to the complainer, the practitioner and the Commission by— (a) sending them a copy of the decision, and (b) specifying the reason for the decision. (1C) In addition, notice under subsection (1B) given to the complainer or the practitioner, must also give them information about any— (a) right of appeal, and (b) ability to make a handling complaint to the Commission.

,

(c) if the organisation does not propose to take, or has not taken, any action in the matter, an explanation of why this is the case.

,

(2A) The relevant professional organisation must, in considering what action (if any) to take as mentioned in subsection (2)(b), take into account any decision taken by the Commission in respect of a services complaint against the practitioner where the services complaint arises from the same matter to which the conduct complaint relates. (2B) A relevant professional organisation may proceed to investigate and make a written report in relation to a conduct complaint remitted to it as mentioned in subsection (1) even if the complainer withdraws the complaint (and in such case the conduct complaint is to be treated for the purposes of Part 1 and this Part as having been made by the relevant professional organisation).

.

Complaints: monitoring and setting of minimum standards by the Commission

69

(5) If, in the course of exercising its functions under this Act, the Commission identifies a matter of concern relating to one or more practitioners (or practitioners’ firms or employing practitioners), the Commission may notify the relevant professional organisation of the concern and give the organisation any information it holds relating to the concern.

.

(a) practitioners have dealt with matters that result in— (i) conduct complaints being remitted to the relevant professional organisations under section 6(2) (or treated as having been remitted to them under that section by virtue of section 33A(2)), (ii) regulatory complaints being remitted to the relevant professional organisations under section 7A(2) (or treated as having been remitted to them under that section by virtue of section 33B(2)),

,

— (a) conduct complaints remitted to them under section 6(2) (or treated as having been remitted to them under that section by virtue of section 33A(2)), (b) regulatory complaints remitted to them under section 7A(2) (or treated as having been remitted to them under that section by virtue of section 33B(2)).

.

(36A) (1) The Commission may issue guidance to relevant professional organisations relating to how they are to investigate and determine the following complaints— (a) conduct complaints that are remitted to them by the Commission under section 6(2) (or treated as having been remitted to them under that section by virtue of section 33A(2)), (b) regulatory complaints that are remitted to them by the Commission under section 7A(2) (or treated as having been remitted to them under that section by virtue of section 33B(2)). (2) Guidance under subsection (1) may in particular— (a) set minimum standards for relevant professional organisations in relation to the matters mentioned in that subsection, (b) include guidance as to the timescales within which relevant professional organisations should aim to complete their investigation of, or determine, complaints. (3) Guidance under subsection (1)— (a) may make different provision for— (i) different types of complaint, (ii) different acts or omissions (or series of acts or omissions) to which complaints may relate, (iii) different types of practitioner against whom complaints may be made, (b) may be issued to— (i) each relevant professional organisation, (ii) a particular relevant professional organisation, (iii) relevant professional organisations of a particular description. (4) Before issuing guidance under subsection (1) that sets minimum standards, the Commission must consult— (a) the following persons in relation to the Commission’s initial proposals for the minimum standards that are to be set out in the guidance— (i) the Lord President, (ii) each relevant professional organisation concerned, (iii) the practitioners regulated by each organisation, and (iv) any other person the Commission considers appropriate, (b) the following persons in relation to a subsequent draft of the guidance that includes the proposed minimum standards— (i) each relevant professional organisation concerned, and (ii) any other person the Commission considers appropriate. (5) For the purpose of subsection (4)(a), a duty to consult the practitioners may be met by the Commission directing a relevant professional organisation to issue information about the initial proposals to the practitioners regulated by the organisation. (6) The Commission must take account of any representations made by a relevant professional organisation consulted under subsection (4) that are received by the Commission within the period of 28 days beginning with the day on which the organisation receives notification from the Commission of the opportunity to make representations. (7) The Commission must— (a) publish any guidance issued under subsection (1) in such manner as it considers appropriate as soon as reasonably practicable after issuing the guidance, and (b) if the guidance sets minimum standards, at the time of publishing any such guidance, publish a document summarising— (i) the consultation carried out under subsection (4), (ii) any representations received in response to the consultation, (iii) any changes made to the Commission’s initial proposals for the minimum standards as a result of the consultation, and (iv) the Commission’s reasons for including the minimum standards in the guidance.

.

(2) The Commission may issue guidance (which may set minimum standards) to relevant professional organisations— (a) relating to their role overseeing how practitioners deal with complaints to them made about the matters mentioned in subsection (1)(a) or (b), (b) relating to standards that must be set by the organisations for practitioners that they regulate in relation to how complaints made to practitioners about the matters mentioned in paragraph (a) or (b) of subsection (1) are dealt with by practitioners, (c) in respect of any practice (and any trends in practice) identified by the Commission in the way in which the practitioners that are regulated by the organisations deal with matters which the Commission considers contributes significantly to— (i) services complaints being dealt with by the Commission under sections 8 to 12, (ii) conduct complaints being remitted to the relevant professional organisations under section 6(2) (or treated as having been remitted to them under that section by virtue of section 33A(2)), (iii) regulatory complaints being remitted to the relevant professional organisations under section 7A(2) (or treated as having been remitted to them under that section by virtue of section 33B(2)). (3) Guidance under subsection (1) or (2) or may make different provision for— (a) different types of complaint, (b) different acts or omissions (or series of acts or omissions) to which complaints may relate, (c) different types of practitioner against whom complaints may be made. (4) Guidance under subsection (1) or (2) may be issued to— (a) each relevant professional organisation, (b) a particular relevant professional organisation, (c) relevant professional organisations of a particular description. (5) In subsection (1), “regulatory matters” means, in relation to an authorised legal business, failure by the authorised legal business to comply with either of the matters mentioned in section 2(1)(c)(i) or (ii). (6) Where the Commission issues guidance to a relevant professional organisation under subsection (1) or (2), the relevant professional organisation must notify the practitioners that it regulates of the guidance. (7) Before issuing guidance under subsection (2) that sets minimum standards, the Commission must consult— (a) the following persons in relation to the Commission’s initial proposals for the minimum standards that are to be set out in the guidance— (i) the Lord President, (ii) each relevant professional organisation concerned, (iii) the practitioners regulated by each organisation, and (iv) any other person the Commission considers appropriate, (b) the following persons in relation to a subsequent draft of the guidance that includes the proposed minimum standards— (i) each relevant professional organisation concerned, and (ii) any other person the Commission considers appropriate. (8) For the purpose of subsection (7)(a), a duty to consult the practitioners may be met by the Commission directing a relevant professional organisation to issue information about the initial proposals to the practitioners regulated by the organisation. (9) The Commission must take account of any representations made by a relevant professional organisation consulted under subsection (7) that are received by the Commission within the period of 28 days beginning with the day on which the organisation receives notification from the Commission of the opportunity to make representations. (10) The Commission must publish any guidance issued under this section in such manner as it considers appropriate as soon as reasonably practicable after issuing the guidance. (11) In the case of guidance issued under subsection (2) that sets minimum standards, the Commission must, at the time of publishing the guidance, publish a document summarising— (a) the consultation carried out under subsection (7), (b) any representations received in response to the consultation, (c) any changes made to the Commission’s initial proposals for the minimum standards as a result of the consultation, and (d) the Commission’s reasons for including the minimum standards in the guidance.

.

Compensation funds: setting of minimum standards by the Commission

70

(1A) The Commission may issue guidance (which may set minimum standards) to relevant professional organisations relating to the operation and effectiveness of the Client Protection Fund and any fund maintained by a relevant professional organisation which are for purposes analogous to those of the Client Protection Fund.

.

(5) Guidance under subsection (1A) may be issued to— (a) each relevant professional organisation, (b) a particular relevant professional organisation, (c) relevant professional organisations of a particular description. (6) Before issuing guidance under subsection (1A) that sets minimum standards, the Commission must consult— (a) the following persons in relation to the Commission’s initial proposals for the minimum standards that are to be set out in the guidance— (i) the Lord President, (ii) each relevant professional organisation concerned, (iii) the practitioners regulated by each organisation, and (iv) any other person the Commission considers appropriate, (b) the following persons in relation to a subsequent draft of the guidance that includes the proposed minimum standards— (i) each relevant professional organisation concerned, and (ii) any other person the Commission considers appropriate. (7) For the purpose of subsection (6)(a), a duty to consult the practitioners may be met by the Commission directing a relevant professional organisation to issue information about the initial proposals to the practitioners regulated by the organisation. (8) The Commission must take account of any representations made by a relevant professional organisation consulted under subsection (6) that are received by the Commission within the period of 28 days beginning with the day on which the organisation receives notification from the Commission of the opportunity to make representations. (9) The Commission must— (a) publish any guidance issued under subsection (1A) in such manner as it considers appropriate as soon as reasonably practicable after issuing the guidance, and (b) if the guidance sets minimum standards, at the time of publishing the guidance, publish a document summarising— (i) the consultation carried out under subsection (6), (ii) any representations received in response to the consultation, (iii) any changes made to the Commission’s initial proposals for the minimum standards as a result of the consultation, and (iv) the Commission’s reasons for including the minimum standards in the guidance.

.

Enforcement of minimum standards

71

(40A) (1) A relevant professional organisation must meet any minimum standards set by the Commission that apply to it. (2) For the purpose of considering whether a relevant professional organisation is meeting any minimum standards that apply to it, the Commission may require from the relevant professional organisation— (a) the production of information as to how it is meeting the minimum standards, and (b) if the Commission is of the view that the relevant professional organisation is not (or has not been) meeting the minimum standards, an explanation of why the minimum standards are not being (or have not been) met. (3) Subsection (4) applies where the Commission considers that a relevant professional organisation, without reasonable excuse, is failing (or has failed) to meet the minimum standards in respect of which information was sought under subsection (2). (4) The relevant professional organisation and the Commission (“the parties”) must decide whether they are content for the dispute relating to the alleged failure to meet the minimum standards to be submitted to arbitration for resolution that is final and binding on the parties. (5) If both parties agree that the dispute is to be submitted to an arbitrator, the arbitrator is to be appointed— (a) jointly by the parties, or (b) in the absence of agreement for joint appointment, by the Lord President on a request made by either (or both) of the parties. (6) If the dispute is not submitted to arbitration, the Commission may direct the relevant professional organisation to take such steps as it considers appropriate within such period of time as may be specified in the direction. (7) The period of time specified in a direction under subsection (6) for the taking of such steps by the relevant professional organisation as the Commission considers appropriate may be extended by agreement between the parties. (8) The relevant professional organisation must, as soon as practicable following the expiry of the period of time referred to in subsection (6) (or such extended period of time referred to in subsection (7)), notify the Commission in writing of— (a) the steps taken by or on behalf of the relevant professional organisation to comply with the direction, or (b) if no such steps have been taken, or if not all steps necessary to comply with the direction have been taken, an explanation of the reason (or reasons) for the failure to comply with the direction. (9) If the Commission considers that a relevant professional organisation has failed to comply with a direction under subsection (6), the Commission may apply to the court for the relevant professional organisation to be dealt with in accordance with subsection (10). (10) Where such an application is made, the court may inquire into the matter and after hearing— (a) any witnesses who may be produced against or on behalf of the relevant professional organisation, and (b) any statement that may be offered in defence, may order the relevant professional organisation to comply with the direction or part of the direction (see subsection (12)). (11) Subsection (12) applies if the court, having considered an application under subsection (9)— (a) is proposing to make an order under subsection (10) requiring a relevant professional organisation to comply with the direction, and (b) considers that the taking of one or more steps specified in the order would have a detrimental effect on the ability of the relevant professional organisation to comply with its duty under section 3(1) or (3) of the 2025 Act. (12) In making an order under subsection (10), the court may provide that the relevant professional organisation is not required to take a step referred to in subsection (11)(b). (13) In this section, “minimum standards” means minimum standards that are set out in any guidance issued under— (a) section 36A(1), (b) section 39(1A), (c) section 40(2).

.

Obtaining information from practitioners

72

(40B) (1) For the purpose of any its functions mentioned in subsection (2), the Commission may request information from a practitioner about complaints received by the practitioner during the relevant period. (2) The functions are— (a) monitoring practice and identifying any trends in practice under section 35(1) or 36(1), (b) the issuing of guidance under section 40(1) or (2). (3) The information that may be sought under subsection (1) in relation to each complaint received by the practitioner during the relevant period includes— (a) the date on which the complaint was received, (b) a description of the substance of the complaint, (c) the category of personnel in respect of whom the complaint was made, (d) the type of services in respect of which the complaint was made, (e) any action taken by the practitioner, the practitioner’s firm or the employing practitioner (as the case may be) in relation to the complaint, (f) the date on which the practitioner’s consideration of the complaint concluded, (g) an explanation of whether the complaint was resolved, (h) any changes in the working practices of, or processes or systems used by, the practitioner, the practitioner’s firm or the employing practitioner (as the case may be) arising from the complaint. (4) In subsection (1), the “relevant period”, in relation to a request under that subsection, means the period of 3 years before the day on which the request is made.

.

Power to disclose information about complaints: Commission

73

(41A) (1) The Commission may, if it considers it to be in the public interest, disclose information about any conduct complaint, regulatory complaint, services complaint or handling complaint, including— (a) information that identifies or is likely to identity any person to whom the complaint relates, (b) information about the investigation or resolution of the complaint, (c) information about any outcomes resulting from the complaint. (2) But information that, in the opinion of the Commission, identifies or is likely to identify the complainer may not be disclosed under subsection (1) unless the complainer consents to its disclosure.

.

Restriction on disclosure of information: Commission

74

(aa) for the purpose of enabling or assisting a regulatory body to exercise any of the body’s functions,

,

(4A) In subsection (3)(aa), “regulatory body” means any regulatory body as the Scottish Ministers may by regulations specify. (4B) Regulations under subsection (4A) may— (a) include transitional, transitory or saving provision, (b) make different provision for different purposes. (4C) Before making regulations under subsection (4A), the Scottish Ministers must— (a) consult— (i) any regulatory body that is proposed to be specified by the regulations, (ii) the Lord President, (iii) the Commission, (iv) the independent advisory panel established under paragraph 11A of schedule 1, (v) each category 1 and category 2 regulator, (vi) each approved regulator within the meaning of Part 2 of the Legal Services (Scotland) Act 2010, (b) publish a report describing— (i) the consultation carried out, (ii) any representations received in response to the consultation, and (iii) the changes (if any) to the proposals as a result of the representations, and (c) confirm that the Lord President agrees with the proposal to make the regulations.

.

Power to disclose information about complaints: relevant professional organisations

75

(51A) (1) A relevant professional organisation may, if it considers it to be in the public interest, disclose information about any relevant conduct or regulatory complaint including— (a) information that identifies or is likely to identity a person to whom the complaint relates, (b) information about the investigation or resolution of the complaint, (c) information about any outcomes resulting from the complaint. (2) But information that, in the opinion of the relevant professional organisation, identifies or is likely to identify the complainer may not be disclosed under subsection (1) unless the complainer consents to its disclosure. (3) In subsection (1), “relevant conduct or regulatory complaint” means— (a) a conduct complaint that has been remitted to the relevant professional organisation under section 6(2)(a) (or that is treated as having been remitted to it under that section by virtue of section 33A(2)), (b) a regulatory complaint that has been remitted to the relevant professional organisation under section 7A(2) (or that is treated as having been remitted to it under that section by virtue of section 33B(2)).

.

Restriction on disclosure of information: relevant professional organisations

76

(aa) for the purpose of enabling or assisting a regulatory body to exercise any of the body’s functions,

,

(4A) In subsection (3)(aa), “regulatory body” means any regulatory body as the Scottish Ministers may by regulations specify. (4B) Regulations under subsection (4A) may— (a) include transitional, transitory or saving provision, (b) make different provision for different purposes. (4C) Before making regulations under subsection (4A), the Scottish Ministers must— (a) consult— (i) any regulatory body that is proposed to be specified by the regulations, (ii) the Lord President, (iii) the Commission, (iv) the independent advisory panel established under paragraph 11A of schedule 1, (v) each category 1 and category 2 regulator, (vi) each approved regulator within the meaning of Part 2 of the Legal Services (Scotland) Act 2010, (b) publish a report describing— (i) the consultation carried out, (ii) any representations received in response to the consultation, and (iii) the changes (if any) to the proposals as a result of the representations, and (c) confirm that the Lord President agrees with the proposal to make the regulations.

.

Conduct complaints: power to impose unlimited fine and removal of power to award compensation

77

(2C) Where the solicitor has been convicted of a criminal offence in relation to the subject matter of the Tribunal’s inquiry, the Tribunal must, when deciding whether to exercise a power under subsection (2), have regard to the conviction.

,

(c) impose on the solicitor a fine of any amount,

,

Faculty of Advocates: complaint of professional misconduct and publication of decision

78

(5) Rules regulating the discipline of advocates must— (a) require publication of a decision relating to a conduct complaint suggesting professional misconduct of an advocate that is remitted by the Scottish Legal Complaints Commission to the Faculty (or is treated as having been so remitted by virtue of section 33A(2) of the 2007 Act), (b) require such a decision to include— (i) detail of the facts established, (ii) a statement of reasons for the making of the decision, and (iii) where the complaint is upheld, information about any penalty imposed, (c) where such a complaint is upheld, allow the Faculty to omit any information from the published decision which the Faculty considers would be likely to damage the interests of persons other than— (i) the advocate against whom the complaint is made, or (ii) the advocate’s partner or family, but subject to the Faculty publishing its reasons for any such omission, (d) where such a complaint is not upheld, allow the Faculty to omit the name of the advocate against whom the complaint is made from the published decision where it considers that to be appropriate.

.

Commission membership

79

Role of the independent advisory panel

80

(aa) the independent advisory panel established under paragraph 11A of schedule 1,

.

(d) to make recommendations to the Commission in relation to any of the Commission’s functions as the panel considers appropriate, (e) to make recommendations to the Lord President relating to any of the Lord President’s functions conferred under or by virtue of the 2025 Act, (f) to make recommendations to relevant professional organisations relating to any of their functions conferred under or by virtue of the 2025 Act, (g) such other functions as may be conferred on the panel by or under an enactment.

,

(4) The Commission must ensure that the panel is adequately funded and resourced to be able to discharge its functions.

.

Commission reports

81

(1A) The report must, in particular— (a) explain how the Commission has discharged its functions during the year in a manner which, in accordance with section 3(1) of the 2025 Act— (i) is compatible with the regulatory objectives (to be construed in accordance with sections 2 and 3 of the 2025 Act), and (ii) it considers is most appropriate to meet those objectives, (b) provide a list of any directions given during the year to— (i) a relevant professional organisation under section 24(6), (ii) a relevant professional organisation under section 40A(6), (c) include— (i) information about compensation awarded during the year to complainers following services complaints, and (ii) so far as it is known to the Commission, information about whether compensation awarded during the year has been paid, (d) provide information about— (i) the work of each review committee established by the Commission under paragraph 11(1)(a), including the number of applications for review that each review committee dealt with during the year, (ii) the steps taken by the Commission to ensure that each review committee is able to act independently of the Commission when considering and determining each application for review. (1B) Before preparing the report, the Commission must consult— (a) the Lord President, (b) the independent advisory panel of the Commission, (c) each category 1 and category 2 regulator.

.

Minor and consequential amendments

82

Parts 2 and 3 of schedule 3 contain minor amendments and amendments consequential on the provisions of this Part.

Part 4 — Miscellaneous

Financial sanctions

Financial sanctions

83

In section 19 (financial sanctions) of the 2010 Act, after subsection (3), insert—

(3A) Where an approved regulator collects a financial penalty imposed on a licensed provider by virtue of this section, then that approved regulator may— (a) retain a sum to be deducted from the amount payable to the Scottish Ministers under subsection (3) in respect of any expenditure reasonably incurred by the approved regulator in collecting the penalty, or (b) recover from the licensed provider any expenditure reasonably incurred by it in doing so. (3B) At any time an approved regulator may discontinue collection of a financial penalty imposed by virtue of this section where the approved regulator considers it would not be reasonable in the circumstances for the approved regulator to attempt or continue to attempt collection. (3C) Subsection (3B) does not prevent the approved regulator, in circumstances where it has discontinued attempts to collect a financial penalty, from resuming such attempts where the approved regulator considers it is reasonable in the circumstances to do so.

.

Licensed legal services providers

Licensing rules: fees

84

In section 14 (licensing rules: general) of the 2010 Act, after subsection (2) insert—

(2A) Rules made in pursuance of subsection (1)(e) may provide for the approved regulator to charge different fees in relation to different applications for the issue of a licence, or for the renewal of a licence, according to— (a) the category of licensed provider— (i) the applicant seeks to become, or (as the case may be) (ii) the licensed provider seeks to remain, (b) the category of licence to which the application relates, (c) the category of legal services (or any other services prescribed in regulations under section 12(5)) which the applicant seeks to provide (or to continue to provide) under licence.

.

Removal of requirement to act for fee, gain or reward

85

In section 47 (licensed providers) of the 2010 Act, in subsection (1), the following provisions are repealed—

Eligibility criteria: law centres

86

In section 48 (eligibility criteria) of the 2010 Act, in subsection (4)—

Majority ownership

87

Section 49 (majority ownership) of the 2010 Act is repealed.

Non-solicitor investors: factors as to fitness

88

In section 64 (factors as to fitness) of the 2010 Act—

(4A) For the purpose of subsection (4)(a), whether a person has significant ownership or control of the body is to be determined by the approved regulator.

.

Removal of certain practising restrictions

Removal of practising restrictions: law centres, citizens advice bodies and charities

89

(c) a law centre, a citizens advice body or a charity.

.

(33BA) (1) Any communication made to or by a law centre, a citizens advice body or a charity in the course of its providing legal services to a client will in any legal proceedings be privileged from disclosure in like manner as if the law centre, citizens advice body or charity (as the case may be) had at all material times been a solicitor providing legal services to a client. (2) Any enactment or instrument making special provision in relation to a solicitor or other legal representative as to the disclosure of information, or as to the production, seizure or removal of documents, with respect to which a claim to professional privilege could be maintained, will, with any necessary modifications, have effect in relation to a law centre, a citizens advice body or a charity in the course of its providing legal services to a client as it has effect in relation to a solicitor. (3) This section is without prejudice to any other enactment or rule of law concerning professional or other privilege from disclosure (in particular, as applicable in relation to a solicitor).

.

(33D) (1) Subsection (2) applies to any rule made under section 34 that prohibits or unduly restricts the— (a) involvement of solicitors in or with, or employment of solicitors by, law centres, citizens advice bodies or charities, or (b) provision of legal services by law centres, citizens advice bodies or charities. (2) The rule is of no effect in so far as it does so (and for this purpose it is immaterial when the rule was made). (3) The reference in subsection (1)(a) to solicitors does not include a solicitor who is disqualified from practice by reason of having been— (a) struck off (or removed from) the roll, or (b) suspended from practice.

.

  • charity” means a body entered in the Scottish Charity Register,

.

Offences relating to pretending to be a regulated provider of legal services

Offence of taking or using the title of lawyer

90

Offence of pretending to be a regulated legal services provider

91

Offence of pretending to be a member of Faculty of Advocates

92

Time limit for prosecution of offences

93

Power of the Scottish Ministers to adjust restricted legal services

Power of the Scottish Ministers to adjust restricted legal services

94

(32A) (1) The Scottish Ministers may by regulations amend section 32 to make provision for or in connection with it being an offence for an unqualified person to— (a) draw or prepare certain documents, or (b) provide certain other legal services. (2) In particular, regulations under this section may— (a) add, amend or remove a description of— (i) a type of document that may not be drawn or prepared by an unqualified person without that person committing an offence, (ii) a type of legal service that may not be provided by an unqualified person without that person committing an offence, (b) add, amend or remove exemptions to the offence (including descriptions of persons to whom the offence does not apply) in relation to some or all of the documents or services that may not be drawn, prepared or, as the case may be, provided. (3) The Scottish Ministers may exercise the power to make regulations under subsection (1) only if they have received a request to exercise the power from— (a) the Lord President, (b) the regulatory committee of a category 1 regulator, (c) a category 1 regulator that has no functions other than regulatory functions, (d) an approved regulator within the meaning of Part 2 of the 2010 Act, or (e) the independent advisory panel established by the Commission under paragraph 11A of schedule 1 of the 2007 Act. (4) Before making a request under subsection (3), the person making the request (“the requester”) must— (a) consult— (i) the regulatory committee (if any) of each category 1 regulator, (ii) each category 1 regulator that has no functions other than regulatory functions, (iii) each approved regulator within the meaning of Part 2 of the 2010 Act, (iv) the panel mentioned in subsection (3)(e), (v) such other person or body as the requester considers appropriate, (b) except where the requester is the Lord President, secure the Lord President’s agreement to the making of the request. (5) But a body mentioned in subsection (4)(a)(i) to (iv) does not need to be consulted if the body is the requester. (6) For the purpose of seeking the Lord President’s agreement under subsection (4)(b), the requester must provide to the Lord President— (a) a document setting out— (i) an explanation of the change sought by the proposed exercise of the power, and (ii) the reasons for seeking the change, (b) copies of any written representations received in response to the consultation under subsection (4)(a). (7) A request under subsection (3) must include— (a) a document setting out— (i) an explanation of the change sought by the proposed exercise of the power, and (ii) the reasons for seeking the change, (b) copies of any written representations received in response to the consultation under subsection (4)(a), and (c) except where the requester is the Lord President, written confirmation of the Lord President’s agreement to the making of the request. (8) As soon as reasonably practicable after making a request under subsection (3), the requester must publish the documents included with the request in such manner as the requester considers appropriate (having regard to the desirability of the documents being accessible to those likely to have an interest in them). (9) Regulations made under this section are subject to the affirmative procedure (see section 29 of the Interpretation and Legislative Reform (Scotland) Act 2010).

.

Lord President’s functions under Parts 1 and 2: rule-making power

Lord President’s functions under Parts 1 and 2: rule-making making power

95

Minor and consequential modifications

Modification of other enactments

96

Parts 4 and 5 of schedule 3 contain minor and consequential modifications of enactments.

Review of Act

Review of Act

97

Part 5 — General

Individual culpability for offending by an organisation

98

Civil enforcement in relation to offences

99

Regulations

100

Ancillary provision

101

Interpretation

102

Commencement

103

Short title

104

The short title of this Act is the Regulation of Legal Services (Scotland) Act 2025.

Schedule 1

Part 1 — Category 1 regulator

Exercise of regulatory functions

1
2

(5) Paragraphs (b) and (c) of section 3A(9) do not apply to the Council’s regulatory functions.

.

3

The following sections of the 1980 Act are repealed—

4

(2) Those functions include, in particular— (a) setting standards for admission or authorisation and the ongoing training of the persons described in subsection (1), (b) handling complaints about those persons, (c) making regulatory rules under this Act and any other relevant enactment, (d) administering the Client Protection Fund under section 43, (e) safeguarding the interests of clients under sections 45A and 46A, and (f) complying with the requirements imposed on the Council and the regulatory committee under the Regulation of Legal Services (Scotland) Act 2025 (in so far as provision is not made for those matters under this Act).

.

5

Client Protection Fund

6

(2A) The Client Protection Fund may also be used for the purpose of providing loans or grants to judicial factors appointed in respect of any person described in subsection (2)(a) to (c) in order to mitigate the risk of any further pecuniary losses being suffered by the clients of such a person by reason of the dishonesty.

.

(b) the applicant has already made a claim for the loss in respect of a particular act of dishonesty unless the claim relates to a further loss of which the applicant was unaware (and could not reasonably have known about) at the time of making the original claim.

.

(43A) (1) The Scottish Ministers may by regulations make provision in relation to the Client Protection Fund and may, in particular, modify section 43 and schedule 3. (2) Without limit to that generality, regulations made under this section may— (a) make provision in relation to when grants are (or are not) to be made, (b) amend the maximum amount of an individual grant for the time being specified in paragraph 4 of Part 1 of schedule 3, (c) make provision in connection with the making of contributions to the Fund and its administration and management. (3) The Scottish Ministers may exercise the power to make regulations under subsection (1) only if they have received a request from— (a) the Lord President, (b) the regulatory committee, or (c) the independent advisory panel established by the Commission under paragraph 11A of schedule 1 of the 2007 Act, (4) Before making a request under subsection (3), the person making the request (“the requester”) must— (a) consult— (i) the regulatory committee unless the committee is the requester, (ii) the panel mentioned in subsection (3)(c) unless it is the requester, and (iii) such other person or body as the requester considers appropriate, and (b) except where the requester is the Lord President, secure the Lord President’s agreement to the making of the request. (5) For the purpose of seeking the Lord President’s agreement under subsection (4)(b), the requester must provide to the Lord President— (a) a document setting out— (i) an explanation of the change sought by the proposed exercise of the power, and (ii) the reasons for seeking the change, and (b) copies of any written representations received in response to the consultation under subsection (4)(a). (6) A request under subsection (3) must include— (a) a document setting out— (i) an explanation of the change sought by the proposed exercise of the power, and (ii) the reasons for seeking the change, (b) copies of any written representations received in response to the consultation under subsection (4)(a), and (c) except where the requester is the Lord President, written confirmation of the Lord President’s agreement to the making of the request. (7) As soon as reasonably practicable after making a request under subsection (3), the requester must publish the documents included with the request in such manner as the requester considers appropriate (having regard to the desirability of the documents being accessible to those likely to have an interest in them). (8) Regulations under subsection (1) are subject to the affirmative procedure (see section 29 of the Interpretation and Legislative Reform (Scotland) Act 2010).

.

7
8

In section 39 of the 2007 Act (monitoring effectiveness of guarantee funds etc.), in paragraph (a) of subsection (1), before “the Council” insert “the regulatory committee of”.

Part 2 — Regulation of legal businesses

Regulatory functions

9

Suspension of authorisation

10

its authorisation is deemed to be withdrawn and, where the business is an incorporated practice, its recognition under section 34(1A) is deemed to be revoked.

.

Consultants

11

(c) not being an owner, member or director of another form of authorised legal business, causes or permits their name to be associated with that business,

.

Offence of disqualified solicitors dishonestly seeking employment

12

Rules as to professional practice, conduct and discipline

13

(da) in the event that a body corporate is no longer recognised as an incorporated practice, require the review or withdrawal of its authorisation to provide legal services as a legal business, and

.

Rules as to accounts etc.

14

(da) as to which solicitor is (or solicitors are) responsible for ensuring compliance with the rules made under this section on behalf of an authorised legal business, and

,

15
16

(3A) The accountant’s certificate rules must include rules providing for a particular solicitor (or solicitors) to be responsible for ensuring compliance with the rules on behalf of an authorised legal business.

.

17

Powers where excessive fees etc. charged

18

Powers where failure to comply with rules

19

Judicial factors

20

Distribution of sums in client bank account

21

(d) the entering by the solicitor into a debt arrangement scheme within the meaning of Part 1 of the Debt Arrangement and Attachment (Scotland) Act 2002.

.

(za) the sequestration of its estate, (zb) the granting by it of a trust deed for the benefit of creditors, (zc) the entering by it into a debt arrangement scheme within the meaning of Part 1 of the Debt Arrangement and Attachment (Scotland) Act 2002,

,

Client Protection Fund

22
23

(aa) owners, partners, directors or members of authorised legal businesses, or

,

24

Professional indemnity

25

Safeguarding interests of clients

26

(45A) (1) This section has effect in relation to any authorised legal business whose authorisation to provide legal services is suspended or withdrawn (such business being referred to in this section as a “former authorised legal business”). (2) The right to operate on or otherwise deal with any client account in the name of the former authorised legal business vests in the Society (notwithstanding any enactment or rule of law to the contrary) to the exclusion of any other person and is exercisable from the date of suspension or withdrawal of the relevant authorisation (as applicable). (3) Any sum of money held by or in the name of the former authorised legal business on behalf of, or in relation to— (a) the clients of the former authorised legal business, or (b) any trust of the kind mentioned in subsection (5)(b), vests in the Society (notwithstanding any enactment or rule of law to the contrary) to the exclusion of any other person with effect from the date of suspension or withdrawal of the relevant authorisation (as applicable). (4) The Council may direct any former authorised legal business or any other person to take any specified action (or to refrain from doing something) if the Council considers that to be necessary or expedient for safeguarding the interests of the clients of the former authorised legal business. (5) Directions given under subsection (4) may in particular (but without prejudice to the generality of subsection (4)) require the former authorised legal business or any other person to make available to a relevant person or body any document or information (of whatever kind) held or previously held in the possession or control of the former authorised legal business which— (a) relates to, or is held on behalf of, a client of the former authorised legal business, or (b) relates to any trust of which the former authorised legal business (or any of its members, owners, partners or directors or any entity owned by the former authorised legal business or its members, owners, partners or directors (or any of them) for the purposes of being a trustee) is sole trustee or co-trustee only with one or more of the members, owners, partners, directors or employees of the former authorised legal business. (6) For the purposes of subsection (5), a relevant person or body is— (a) the particular client, (b) the Society, (c) an authorised legal business or licensed legal services provider that is instructed by the particular client, the former authorised legal business or the Council to act in place of the former authorised legal business. (7) The former authorised legal business or other person to whom a direction is given under subsection (4) may appeal to the Court against the direction within 14 days beginning with the day of being notified of the direction. (8) On an appeal under subsection (7)— (a) the Court may— (i) vary the direction, (ii) impose such conditions in relation to the direction as it considers appropriate in all the circumstances, or (iii) revoke the direction, (b) the Court’s decision is final. (9) The Court may, on application by the Council, make an order— (a) requiring the former authorised legal business or any other person to comply with a direction given under subsection (4), (b) varying the direction or imposing such conditions as the Court considers appropriate in all the circumstances, (c) providing that, without the leave of the Court, no payment may be made by any bank, building society or other body named in the order out of any account (or any sum otherwise deposited) in the name of the former authorised legal business, (d) providing otherwise as it may see fit. (10) Before making an order under subsection (9), the Court must— (a) except where the Court considers it an appropriate course of action in all the circumstances of the case to dispense with this requirement, give the former authorised legal business and any other person with an interest an opportunity to be heard, (b) be satisfied that the order represents an appropriate course of action in all the circumstances of the case. (11) Part II of Schedule 3 has effect in relation to the powers of the Council under this section.

.

(46A) (1) This section applies in relation to an authorised legal business comprised of a sole solicitor who— (a) has died, (b) is incapacitated by illness or accident to such an extent as to be unable to operate and manage the relevant authorised legal business, (c) is disqualified from operating or managing the relevant authorised legal business (whether as a result of the suspension or withdrawal of the practising certificate of the sole solicitor or the imposition of conditions on that certificate or otherwise), or (d) has ceased to practise for any other reason. (2) The right to operate on or otherwise deal with any client account in the name of the solicitor or the relevant authorised legal business vests in the Society (notwithstanding any enactment or rule of law to the contrary) to the exclusion of any personal representatives of the solicitor or any other person, and is exercisable from the date of the death, incapacity or disqualification of the solicitor. (3) Any sum of money held by, or in the name of, the solicitor or the relevant authorised legal business on behalf of, or in relation to— (a) the clients of the solicitor or the relevant authorised legal business, or (b) any trust of the kind mentioned in subsection (4)(b), vests in the Society (notwithstanding any enactment or rule of law to the contrary) to the exclusion of any personal representatives of the solicitor or any other person with effect from the date of the death, incapacity or disqualification of the solicitor (as applicable). (4) The Council may issue a direction requiring that any document or information (of whatever kind) held or previously held in the possession or control of the solicitor or relevant authorised legal business which— (a) relates to, or is held on behalf of, a client of the solicitor or relevant authorised legal business, or (b) relates to any trust of which the solicitor or relevant authorised legal business or any entity owned by the solicitor or relevant authorised legal business formed for the purposes of being a trustee is sole trustee or co-trustee only with one or more of its employees is made available to— (i) the particular client, (ii) the Society, (iii) an authorised legal business or licensed legal services provider that is instructed by the particular client or the Council to act in place of the solicitor or the relevant authorised legal business. (5) The Court may, on an application by the Council, make an order— (a) requiring any party with possession or control of the relevant document or information to comply with a direction given under subsection (4) within such time as the Court may order, (b) varying the direction or imposing such conditions as the Court considers appropriate in all the circumstances, (c) providing that, without the leave of the Court, no payment may be made by any bank, building society or other body named in the order out of any account (or any sum otherwise deposited) in the name of the solicitor or the relevant authorised legal business, (d) providing otherwise as it may see fit. (6) Before making an order under subsection (5), the Court must— (a) except where the Court considers it an appropriate course of action in all the circumstances of the case to dispense with this requirement, give any person with an interest an opportunity to be heard, (b) be satisfied that the order represents an appropriate course of action in all the circumstances of the case. (7) Part II of Schedule 3 has effect in relation to the powers of the Council under this section. (8) In this section, an authorised legal business is “comprised of a sole solicitor” if it— (a) consists of a solicitor practising under the solicitor’s own name or as a single solicitor under a firm or business name, or (b) is wholly owned by a single solicitor. (9) For the purpose of subsection (8)(b), an authorised legal business may be wholly owned by a single solicitor— (a) directly or through one or more other bodies, (b) partly directly and partly through one or more other bodies.

.

Recovery of expenses of intervention

27

(3) The Court, on the application of the Council, may order a current or former partner, owner, director or member (as the case may be) of a solicitor or an authorised legal business in respect of whom the Council has taken any action under sections 45A or 46A (including, but not limited to, making directions under section 45A(4) or 46A(4)) to pay a specified proportion of the expenditure mentioned in subsection (1). (4) The Court may make an order under subsection (3) only if it is satisfied that the conduct (or any part of the conduct) by reason of which the powers conferred by sections 45A or 46A were exercisable in relation to the solicitor or authorised legal business was conduct carried on with the consent or connivance of, or was attributable to any neglect on the part of, the current or former partner, owner, director or member. (5) In subsection (3), “specified” means specified in the order made by the Court.

.

(2A) The right to operate on or otherwise deal with any client account in the name of the licensed provider vests in the approved regulator (notwithstanding any enactment or rule of law to the contrary) to the exclusion of any other person and is exercisable from the date of suspension or revocation of the licensed provider’s licence (as applicable). (2B) Any sum of money held by, or in the name of, the licensed provider on behalf of, or in relation to the clients of the licensed provider, or any trust of the kind mentioned in subsection (4)(a)(ii), vests in the approved regulator (notwithstanding any enactment or rule of law to the contrary) to the exclusion of any other person with effect from the date of the suspension or revocation of the licensed provider’s licence (as applicable).

.

(d) providing otherwise as it may see fit.

,

(8A) The Court, on the application of the approved regulator, may order a responsible official of a licensed provider in respect of whom it has taken any action under this section to pay a specified proportion of the expenditure mentioned in subsection (8). (8B) The Court may make an order under subsection (8A) only if it is satisfied that the conduct (or any part of the conduct) by reason of which the powers conferred by this section are exercisable in relation to the licensed provider was conduct carried on with the consent or connivance of, or was attributable to any neglect on the part of, the responsible official. (8C) In subsections (8A) and (8B)— - “a responsible official” is— a current or former investor in the licensed provider, in the case of a licensed provider that is a company, a current or former director or other similar officer, in the case of a licensed provider that is a limited liability partnership, a current or former member, in the case of a licensed provider that is a partnership, a current or former partner, in the case of a licensed provider that is another body or association, a person who is or was concerned in the management or control of its affairs, but in each case also extends to a person purporting to act in such a capacity, - “specified” means specified in the order made by the Court.

.

Restrictions on employing a struck off or suspended solicitor

28

(1) An authorised legal business must not, without the prior written permission of the Council, employ or remunerate a person (“A”) in connection with the authorised legal business’s practice at a time when A is disqualified from practising as a solicitor by reason of A being struck off the roll or suspended from practice as a solicitor.

.

(4) If an authorised legal business contravenes this section or a condition attached to the grant of permission under this section, the Tribunal or, in the case of an appeal, the Court may impose conditions or restrictions in relation to the authorised legal business’s authorisation to provide legal services.

.

Complaints

29
30
31

(c) an authorised legal business has been convicted by a court of an offence, which conviction the Tribunal is satisfied renders it unsuitable to continue— (i) in a case where the business is an incorporated practice, to be recognised under section 34(1A), or (ii) in any case, to be authorised to provide legal services, or

,

(fa) order that the authorisation of a legal business to provide legal services be withdrawn, or

.

(5A) Where the Tribunal have exercised the power conferred by subsection (2) to censure, or impose a fine on, an authorised legal business, or to both censure and impose a fine— (a) the Tribunal may order that the business’s authorisation is to be subject to such conditions as the Tribunal may direct, and (b) the Council must give effect to such an order.

.

(6AA) Where the Tribunal order that the authorisation of a legal business to provide legal services be withdrawn, the Tribunal must direct that the order is to take effect on such date as the Tribunal specifies, being a date not earlier than 60 days after its order is intimated to the authorised legal business, and such an order is to take effect accordingly.

.

32

(ba) the Tribunal has ordered that the authorisation of a legal business to provide legal services be withdrawn, the authorised legal business may within 21 days of the date when the order is intimated to it apply to the court for an order varying (subject to the limit of 60 days referred to in subsection (6AA) of section 53) the direction under that subsection,

.

33

(ea) ordering that the authorisation of a legal business to provide legal services be withdrawn or subject to conditions, or

,

Protection of banks

34

Recovery of Council’s expenses

35

Service of notices

36

Interpretation

37
  • authorised legal business” is a legal business within the meaning of section 39 of the Regulation of Legal Services (Scotland) Act 2025 that is authorised to provide legal services by the Society (in its capacity as a category 1 regulator) in accordance with its authorisation rules made in pursuance of section 42 of that Act (and “authorised”, in relation to a legal business, is to be construed accordingly).

.

Revenue powers in respect of authorised legal businesses

38

(6B) (1) The Society may, in accordance with its authorisation rules made in pursuance of section 42(1)(e) of the Regulation of Legal Services (Scotland) Act 2025 charge an annual fee in relation to the authorisation of legal businesses (and may charge different fees based on such criteria (such as the size or financial performance of the business) as the rules may specify). (2) For the purposes of paragraph 6, the Society in general meeting— (a) is to take into account the amount of any annual authorisation fee payable under sub-paragraph (1) when fixing subscriptions under paragraph 6, and (b) in so doing, may elect to fix a subscription of £0 for members (or categories of member) if it considers the annual authorisation fees payable under sub-paragraph (1) sufficient.

.

, or (b) a special charge on all authorised legal businesses of such amount and payable at such time and for such specified purpose as it may determine.

.

Schedule 2

Part 1 — Performance targets

Application

1

This Part applies where the Lord President—

Power to set targets

2

Decision

3

Where the Lord President decides to proceed with a measure under this Part

Part 2 — Directions

Application

4

This Part applies where the Lord President is satisfied that—

Power to direct

5

Decision

6

Where the Lord President decides to proceed with a measure under this Part, the decision notice required under paragraph 19(2) must contain the direction.

Extension of time to comply

7

Enforcement

8

Part 3 — Censure

Application

9

This Part applies where the Lord President is satisfied that—

Power to censure

10

The Lord President may make and publish a statement censuring the regulator for—

Decision

11

Where the Lord President decides to proceed with a measure under this Part, the decision notice required under paragraph 19(2) must contain the statement (and the statement need not be published separately).

Part 4 — Making changes to regulatory functions

Application

12

This Part applies when the Lord President is satisfied that—

Power to make changes

13

Decision

14

Parliamentary procedure for regulations

15

Part 5 — Procedure for imposing a measure

Application

16

This Part applies to the Lord President taking any measure mentioned in section 19(4) against a category 1 or category 2 regulator.

Notice of intention

17

Consultation

18

Decision

19

Meaning of relevant persons or bodies

20

For the purposes of this Part, relevant persons or bodies include—

Schedule 3

Part 1 — Regulatory framework

Regulatory objectives and professional principles

1

(b) “professional principles” means the principles described in section 4(1) of the 2025 Act, (c) “regulatory objectives” are the objectives described in section 2 of the 2025 Act (construed in accordance with section 3 of that Act).

.

2

(d) “professional principles” means the principles described in section 4(1) of the Regulation of Legal Services (Scotland) Act 2025, (e) “regulatory objectives” are the objectives described in section 2 of the Regulation of Legal Services (Scotland) Act 2025 (construed in accordance with section 3 of that Act).

.

legal services section 3
professional principles section 149(2)(d)
regulatory objectives section 149(2)(e)

.

New regulators

3

(f) to a person exercising a right to provide legal services acquired by virtue of Chapter 3 of Part 1 of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the 1990 Act).

.

(iv) persons exercising a right to provide legal services acquired by virtue of Chapter 3 of Part 1 of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the 1990 Act).

.

4

(d) has a right to provide legal services acquired by virtue of Chapter 3 of Part 1 of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the Law Reform (Miscellaneous Provisions) (Scotland) Act 1990),

.

5

(c) authorised legal services provider,

.

(c) a reference to an authorised legal services provider is to a person having a right to provide legal services acquired by virtue of Chapter 3 of Part 1 of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the 1990 Act).

.

6

(c) a person having a right to conduct litigation, or a right of audience, acquired by virtue of Chapter 3 of Part 1 of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the Law Reform (Miscellaneous Provisions) (Scotland) Act 1990).

.

(ii) do not have a right to conduct litigation, or a right of audience, acquired by virtue of Chapter 3 of Part 1 of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the Law Reform (Miscellaneous Provisions) (Scotland) Act 1990),

.

(ii) do not have a right to conduct litigation, or a right of audience, acquired by virtue of Chapter 3 of Part 1of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the Law Reform (Miscellaneous Provisions) (Scotland) Act 1990),

.

7

(ii) do not have the right to conduct litigation, or a right of audience, acquired by virtue of Chapter 3 of Part 1 of the Regulation of Legal Services (Scotland) Act 2025 (or section 27 of the Law Reform (Miscellaneous Provisions) (Scotland) Act 1990),

.

Renaming etc. of Association of Commercial Attorneys

8

In the schedule of the Licensed Legal Services (Specification of Regulated Professions) (Scotland) Regulations 2012 (S.S.I. 2012/213), in the table—

Part 2 — Modification of the 1980 Act in relation to complaints

Conduct complaints suggesting unsatisfactory professional conduct

9

(1A) Before the Council make a determination under subsection (1)— (a) the Council may propose a settlement in respect of the complaint which they consider is fair and reasonable in the circumstances to the solicitor and the complainer, (b) the solicitor may propose a settlement in respect of the complaint to the Council and the complainer. (1B) If the solicitor accepts the proposal under subsection (1A)(a), or the Council consider that the proposal under subsection (1A)(b) is fair and reasonable in the circumstances, the Council— (a) must make a direction to that effect, and (b) may not determine the complaint under subsection (1) unless— (i) the solicitor has failed to comply with the direction under paragraph (a), or (ii) the direction is quashed under section 53ZB(2)(d).

,

(3A) Where the Council censures a solicitor under subsection (3), the Council may provide that the censure is to have effect for a specified period and must give their reasons for doing so when making an intimation under subsection (8).

,

(d) impose conditions on the solicitor’s practising certificate.

,

(4A) Where the Council have imposed conditions on a solicitor’s practising certificate under subsection (4)(d), the Council may provide that the certificate is subject to those conditions for a specified period and must give their reasons for doing so when making an intimation under subsection (8).

,

, (b) any previous decision made under section 47(1A)(a) of the 2007 Act with respect to a complaint against the solicitor, (c) any previous direction made under subsection (1B)(a) with respect to a complaint against the solicitor, (d) any previous determination of the Commission of a services complaint under section 9(1) of the 2007 Act relating to the same alleged set of circumstances, but not a determination, decision or direction in respect of which an appeal is pending or which has been quashed ultimately on appeal.”

,

(7) Any fine imposed under subsection (4)(b) is payable to the Scottish Ministers.

,

(d) any decision to impose conditions on a solicitor’s practising certificate under subsection (4)(d),

,

(8A) An intimation made under subsection (8) must— (a) be sent as soon as practicable after the determination, direction or decision has been made, (b) include information about any right of appeal or ability to make a handling complaint by virtue of section 23 of the 2007 Act.

,

(aa) decision,

,

— (a) a determination under subsection (1) not upholding the conduct complaint is intimated to the complainer, (b) a decision under section 47(1A)(a) of the 2007 Act to discontinue an investigation is intimated to the complainer, (c) a direction under subsection (1B)(a) is intimated to the complainer, appeal to the Tribunal against the determination, direction or decision.”

.

(3) The Council may, by notice in writing, require an authorised legal business or, as the case may be, a licensed provider that is specified in— (a) a decision under section 42E(3)(b), or (b) such a decision as confirmed or varied on appeal by the Tribunal or the Court, to give, before the expiry of such period being not less than 21 days as the notice specifies, an explanation of the steps which the authorised legal business or the licensed provider has taken to comply with the decision. (4) Where an appeal is made under section 42E(7) against a decision under section 42E(3)(b), any notice under subsection (3) relating to the decision ceases to have effect pending the outcome of the appeal. (5) The Council may, by notice in writing, require a solicitor who is specified in— (a) a direction or order made under section 53ZAA(4), or (b) such a direction or order as confirmed or varied on appeal by the Court, to give, before the expiry of such period being not less than 21 days as the notice specifies, an explanation of the steps which the solicitor has taken to comply with the direction or order. (6) Where an appeal is made under section 54(1A) or (3A) against a decision under section 53ZAA(1) or any direction or order under section 53ZAA(4), any notice under subsection (5) relating to the decision, direction or, as the case may be, order ceases to have effect pending the outcome of the appeal.

,

(h) where it considers that a solicitor does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor to undertake such education or training as regards the law or legal practice as it considers appropriate in that respect.

.

(53ZAA) (1) Where, after holding an inquiry into a complaint of professional misconduct against a solicitor, the Tribunal is not satisfied that the solicitor has been guilty of professional misconduct, the Tribunal may decide that the solicitor has been guilty of unsatisfactory professional conduct. (2) Where the Tribunal decides that a solicitor has been guilty of unsatisfactory professional conduct, they— (a) must censure the solicitor, (b) may take any of the steps mentioned in subsection (4) which they consider appropriate. (3) Where the Tribunal censures a solicitor under subsection (2)(a), the Tribunal may provide that the censure is to have effect for a specified period and must give its reasons for doing so when intimating their decision. (4) The steps are— (a) where the Tribunal consider that the solicitor does not have sufficient competence in relation to any aspect of the law or legal practice, to direct the solicitor to undertake such education or training as regards the law or legal practice as the Tribunal consider appropriate in that respect, (b) subject to subsection (8), to direct the solicitor to pay a fine not exceeding £2,000, (c) to order that the solicitor’s practising certificate is to be subject to such conditions as the Tribunal may direct. (5) Any fine imposed by the Tribunal under subsection (4)(b) is payable to the Scottish Ministers. (6) Where the Tribunal has ordered that the solicitor’s practising certificate is to be subject to conditions under subsection (4)(c), the Tribunal may direct that the certificate is to be subject to those conditions for a specified period and must give its reasons for doing so when intimating their decision. (7) In deciding whether the censure of the solicitor under subsection (2) is to have effect for only a specified period and whether to take any step referred to in that subsection, the Tribunal may take account of— (a) any previous determination by them, the Council or the Court upholding a complaint against the solicitor of unsatisfactory professional conduct or professional misconduct, (b) any previous decision made under section 47(1A)(a) of the 2007 Act with respect to a complaint against the solicitor, (c) any previous direction made under section 42ZA(1B)(a) with respect to a complaint against the solicitor, but not a determination, decision or direction in respect of which an appeal is pending or which has been quashed ultimately on appeal. (8) The Tribunal must not direct the solicitor to pay a fine under subsection (4)(b) where, in relation to the subject matter of the complaint, the solicitor has been convicted by any court of an act involving dishonesty and sentenced to a term of imprisonment of not less than two years. (9) A direction of the Tribunal under this section is enforceable in like manner as an extract registered decree arbitral in favour of the Council bearing a warrant for execution issued by the sheriff court of any sheriffdom in Scotland. (10) The Scottish Ministers may by regulations amend subsection (4)(b) by substituting for the amount for the time being specified in that subsection such other amount as appears to them to be justified by a change in the value of money. (11) Regulations under subsection (10) are subject to the negative procedure (see section 28 of the Interpretation and Legislative Reform (Scotland) Act 2010).

.

(g) may quash or confirm the decision made under section 47(1A)(b) of the 2007 Act (to reinstate a discontinued investigation), (h) if it confirms the decision, may direct the Council as to which aspects of the complaint should be continued.

,

(i) must censure the solicitor, (ii) may, subject to subsection (5), direct the solicitor to pay a fine not exceeding £2,000, (iii) may order that the solicitor’s practising certificate is to be subject to such conditions as the Tribunal may direct,

,

(d) may quash or confirm the direction made under section 42ZA(1B)(a), (e) if it quashes the direction— (i) must quash any censure and any other associated measures accompanying the direction, (ii) may direct the Council to carry out their duties under section 42ZA(1), (iii) may direct the Council to propose a new settlement under section 42ZA(1A)(a), taking into account any matters specified by the Tribunal, (iv) may dismiss the complaint, (f) may, where it considers that the solicitor does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor to undertake such education or training as regards the law or legal practice as it considers appropriate in that respect, (g) may quash or confirm the decision made under section 47(1A)(a) of the 2007 Act, (h) if it quashes the decision, may direct the Council as to which aspects of the complaint should be continued.

,

(2A) Where the Tribunal makes a decision under paragraph (a) of subsection (2), in deciding whether the censure of the solicitor is to have effect for only a specified period and whether to give a direction or make an order mentioned in that paragraph, the Tribunal may take account of— (a) any previous determination by them, the Council or the Court upholding a complaint against the solicitor of unsatisfactory professional conduct or professional misconduct, (b) any previous decision made under section 47(1A)(a) of the 2007 Act with respect to a complaint against the solicitor, (c) any previous direction made under section 42ZA(1B)(a) with respect to a complaint against the solicitor, but not a determination, decision or direction in respect of which an appeal is pending or which has been quashed ultimately on appeal. (2B) Where the Tribunal censures a solicitor under subsection (2)(a)(i), the Tribunal may provide that the censure is to have effect for a specified period and must give its reasons for doing so when intimating their decision. (2C) Where the Tribunal has ordered that the solicitor’s practising certificate is to be subject to conditions under subsection (2)(a)(iii), the Tribunal may direct that the certificate is to be subject to those conditions for a specified period and must give its reasons for doing so when intimating their decision.

,

(6) Any fine imposed under subsection (1)(e) or (2)(a)(ii) is payable to the Scottish Ministers.

,

(8A) The Scottish Ministers may by regulations amend subsection (2)(a)(ii) by substituting for the amount for the time being specified in that subsection such other amount as appears to them to be justified by a change in the value of money.

,

(9A) Regulations under subsection (8A) are subject to the negative procedure (see section 28 of the Interpretation and Legislative Reform (Scotland) Act 2010).

.

(1A) The decision is— (a) a decision that the solicitor has been guilty of unsatisfactory professional conduct under section 53ZAA(1), (b) a direction or order made under section 53ZAA(4), (c) a decision under section 53ZB(1), (d) a decision under section 53ZB(2)(a), (f), (g) or (h).

,

(aa) a decision under subsection (1)(b) made in relation to a decision under subsection (1)(a), (ab) a decision under subsection (1)(h) made in relation to a decision under subsection (1)(g),

,

(h) a decision under subsection (2)(g) to confirm a decision made under section 47(1A)(a) of the 2007 Act.

,

(3A) The Council may, before the expiry of the period of 21 days beginning with the day on which a decision by the Tribunal under section 53ZAA(1) is intimated to them, appeal to the Court against— (a) a decision on whether the solicitor has been guilty of unsatisfactory professional conduct under section 53ZAA(1), (b) any direction or order made under section 53ZAA(4).

,

  • conduct complaint” is to be construed in accordance with Part 1 of the 2007 Act,

.

Regulatory complaints

10

(aaa) that under section 52A of the 2007 Act of determining of a regulatory complaint remitted to them under section 7A(2) of that Act (or treated as having been remitted to them under that section by virtue of section 33B(2) of that Act),

,

(ae) that under section 51(1) of determining whether or not to make a regulatory complaint to the Tribunal,

.

(42E) (1) Before the Council make a determination upholding a regulatory complaint under section 52A(1) of the 2007 Act— (a) the Council may propose a settlement in respect of the complaint which they consider is fair and reasonable in the circumstances to— (i) the authorised legal business or, as the case may be, the licensed provider, and (ii) the complainer, (b) the authorised legal business or, as the case may be, the licensed provider may propose a settlement in respect of the complaint to the Council and the complainer. (2) If the authorised legal business or, as the case may be, the licensed provider accepts a proposal under subsection (1)(a), or the Council consider that a proposal under subsection (1)(b) is fair and reasonable in the circumstances, the Council— (a) must make a direction to that effect, and (b) may not determine the complaint unless— (i) the authorised legal business or, as the case may be, licensed provider has failed to comply with the direction made under paragraph (a), or (ii) the direction is quashed under section 53ZE(2)(e). (3) Where the Council make a determination upholding a regulatory complaint under section 52A(1) of the 2007 Act or where the Council make a direction under subsection (2)(a), the Council— (a) must censure the authorised legal business or, as the case may be, the licensed provider, (b) may— (i) where the Council consider that a solicitor of the authorised legal business or, as the case may be, the licensed provider does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor to undertake such education or training as regards the law or legal practice as the Council consider appropriate in that respect, (ii) where the imposition of a fine is permitted under the regulatory scheme of the Council, direct the authorised legal business or, as the case may be, the licensed provider to pay a fine, (iii) impose conditions on the practising certificate of a solicitor of the authorised legal business or, as the case may be, the licensed provider, (iv) order that the authorisation of a legal business to provide legal services be subject to such conditions as the Council may direct, (v) impose any other sanction permitted by the regulatory scheme of the Council. (4) Where the Council censures an authorised legal business or a licensed provider under subsection (3)(a), the Council may provide that the censure is to have effect for a specified period and, where they do so, must give their reasons for doing so in the report under section 52A(5) of the 2007 Act. (5) Where the Council have placed conditions on the practising certificate of a solicitor under subsection (3)(b), the Council may provide that the certificate is subject to those conditions for a specified period and, where they do so, must give their reasons for doing so in the report under section 52A(5) of the 2007 Act. (6) When considering a regulatory complaint, including whether to propose a settlement under subsection (1)(a) or in considering a proposal under subsection (1)(b), the Council may take into account— (a) any previous determination by them, the Tribunal or the Court upholding a regulatory complaint against the authorised legal business or, as the case may be, the licensed provider, (b) any previous decision under section 52A(2)(a) of the 2007 Act with respect to a complaint against the authorised legal business or, as the case may be, the licensed provider, (c) any previous direction made under subsection (2)(a) with respect to a complaint against the authorised legal business or, as the case may be, the licensed provider, (d) any previous determination of the Commission of a services complaint under section 9(1) of the 2007 Act relating to the same alleged set of circumstances, but not a determination, decision or direction in respect of which an appeal is pending or which has been quashed ultimately on appeal. (7) An authorised legal business or a licensed provider may, before the expiry of the period of 21 days beginning with the day on which— (a) a determination under section 52A(1) of the 2007 Act upholding a regulatory complaint is intimated to them, (b) a decision under section 52A(2)(b) of that Act to reinstate a discontinued investigation is intimated to them, or (c) a decision to impose a sanction under subsection (3)(b) is intimated to them, appeal to the Tribunal against the determination or decision. (8) A complainer may, before the expiry of 21 days beginning on the day on which— (a) a determination under section 52A(1) of the 2007 Act not upholding a regulatory complaint is intimated to the complainer, (b) a decision under section 52A(2)(a) of that Act to discontinue an investigation is intimated to the complainer, (c) a direction under subsection (2)(a) is intimated to the complainer, appeal to the Tribunal against the determination or decision. (9) In this section— - “complainer” has the same meaning as in section 42ZA, - “qualifying individual” has the meaning given in section 39(10) of the Regulation of Legal Services (Scotland) Act 2025, - “regulatory scheme” is to be construed in accordance with Part 1 of the Regulation of Legal Services (Scotland) Act 2025, and references to provisions of the 2007 Act include references to those provisions as they are applied in relation to licensed providers by Part 2A of the 2007 Act.

.

— (a) a regulatory complaint, (b)

,

(51A) (1) The Council must make rules as to the procedure for determining whether or not to make a regulatory complaint to the Tribunal under section 51(1). (2) Before making any rules under this section, the Council must— (a) consult the Tribunal, (b) send to each member of the Society a draft of the rules, (c) after sending the rules under paragraph (b), submit the draft rules to a meeting of the Society, and (d) take into consideration any resolution passed at that meeting relating to amendments to the draft rules. (3) Rules made under this section will not have effect unless the Lord President, after considering any objections the Lord President thinks relevant, has approved the rules so made.

.

(53ZD) (1) Where a regulatory complaint is made to the Tribunal under section 51(1), the Tribunal must determine the complaint. (2) Where the Tribunal make a determination upholding a regulatory complaint, the Tribunal— (a) must censure the authorised legal business or, as the case may be, the licensed provider, (b) may— (i) where the Tribunal consider that a solicitor of the authorised legal business or, as the case may be, the licensed provider does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor to undertake such education or training as regards the law or legal practice as the Tribunal consider appropriate in that respect, (ii) where the imposition of a fine is permitted under the regulatory scheme of the Council, impose a fine, (iii) order that the practising certificate of a solicitor of the authorised legal business or, as the case may be, the licensed provider is to be subject to such conditions as the Tribunal may direct, (iv) order that the recognition under section 34(1A) of the incorporated practice be revoked, (v) order that the authorisation of a legal business to provide legal services be withdrawn, (vi) order that the authorisation of a legal business to provide legal services be subject to such conditions as the Tribunal may direct, (vii) impose any other sanction permitted by the regulatory scheme of the Council. (3) Where the Tribunal censures an authorised legal business or a licensed provider under subsection (2)(a), the Tribunal may provide that the censure is to have effect for a specified period and, where they do so, must give their reasons in their decision. (4) Where the Tribunal orders that the practising certificate of a solicitor is to be subject to conditions under subsection (2)(b)(iii), the Tribunal may direct that the certificate is to be subject to those conditions for a specified period and, where they do so, must give their reasons in their decision. (5) Where the Tribunal order that the recognition under section 34(1A) of an incorporated practice be revoked, the Tribunal must direct that the order is to take effect on such date as the Tribunal specifies, being a date not earlier than 60 days after its order is intimated to the authorised legal business and such an order is to take effect accordingly. (6) Where the Tribunal order that the authorisation of a legal business to provide legal services be withdrawn, the Tribunal must direct that the order is to take effect on such date as the Tribunal specifies, being a date not earlier than 60 days after its order is intimated to the authorised legal business and such an order is to take effect accordingly. (7) Where an appeal against an order mentioned in subsection (5) or (6) is taken to the Court under section 54B, the order continues to have effect pending the determination or abandonment of the appeal unless the Court otherwise directs. (8) When considering a regulatory complaint, the Tribunal may take into account— (a) any previous determination by the Council, the Tribunal or the Court upholding a regulatory complaint against the authorised legal business or, as the case may be, the licensed provider, (b) any previous decision under section 52A(2)(a) of the 2007 Act with respect to a complaint against the authorised legal business or, as the case may be, the licensed provider, (c) any previous direction made under section 42E(2)(a) with respect to a complaint against the authorised legal business or, as the case may be, the licensed provider, (d) any previous determination of the Commission of a services complaint under section 9(1) of the 2007 Act relating to the same alleged set of circumstances, but not a determination, decision or direction in respect of which an appeal is pending or which has been quashed ultimately on appeal.

.

(53ZE) (1) On an appeal to the Tribunal by an authorised legal business or a licensed provider under section 42E(7), the Tribunal may— (a) confirm the determination upholding a regulatory complaint, (b) quash the determination upholding a regulatory complaint and the censure accompanying it, (c) confirm the decision to reinstate a discontinued investigation and direct the Council as to which aspects of the complaint are to be continued, (d) quash the decision to reinstate a discontinued investigation, (e) quash, confirm or vary a sanction imposed under section 42E(3)(b), (f) where the Tribunal consider that a solicitor of the authorised legal business or, as the case may be, the licensed provider does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor to undertake such education or training as regards the law or legal practice as the Tribunal consider appropriate in that respect, (g) where the imposition of a fine is permitted under the regulatory scheme of the Council, impose a fine, (h) order that the practising certificate of a solicitor of the authorised legal business or, as the case may be, the licensed provider is to be subject to such conditions as the Tribunal may direct, (i) order that the recognition under section 34(1A) of the incorporated practice be revoked, (j) order that the authorisation of a legal business to provide legal services be withdrawn, (k) order that the authorisation of a legal business to provide legal services be subject to such conditions as the Tribunal may direct, (l) impose any other sanction permitted by the regulatory scheme of the Council. (2) On an appeal to the Tribunal by the complainer under section 42E(8), the Tribunal may— (a) confirm the determination not upholding a regulatory complaint, (b) quash the determination not upholding a regulatory complaint, make a determination upholding the complaint and censure the authorised legal business or, as the case may be, licensed provider, (c) confirm the decision to discontinue an investigation, (d) quash the decision to discontinue an investigation and direct the Council as to which aspects of the complaint are to be continued, (e) quash or confirm the direction made under section 42E(2)(a), (f) if it quashes the direction— (i) must quash any censure and any other associated measures accompanying the direction, (ii) may direct the Council to carry out their duties under section 52A(1), (iii) may direct the Council to propose a new settlement under section 42E(1)(a), taking into account any matters specified by the Tribunal, (iv) may dismiss the complaint, (g) where the Tribunal consider that a solicitor of the authorised legal business or, as the case may be, the licensed provider does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor to undertake such education or training as regards the law or legal practice as the Tribunal consider appropriate in that respect, (h) where the imposition of a fine is permitted under the regulatory scheme of the Council, impose a fine, (i) order that the practising certificate of a solicitor of the authorised legal business or, as the case may be, the licensed provider is to be subject to such conditions as the Tribunal may direct, (j) order that the recognition under section 34(1A) of the incorporated practice be revoked, (k) order that the authorisation of a legal business to provide legal services be withdrawn, (l) order that the authorisation of a legal business to provide legal services be subject to such conditions as the Tribunal may direct, (m) impose any other sanction permitted by the regulatory scheme of the Council. (3) Where the Tribunal censures an authorised legal business or a licensed provider under subsection (2)(b), the Tribunal may provide that the censure is to have effect for a specified period and, where they do so, must give their reasons in their decision. (4) Where the Tribunal orders that the practising certificate of a solicitor is to be subject to conditions under subsection (1)(h) or (2)(i), the Tribunal may direct that the certificate is to be subject to those conditions for a specified period and, where they do so, must give their reasons in their decision. (5) Where the Tribunal order that the recognition under section 34(1A) of an incorporated practice be revoked, the Tribunal must direct that the order is to take effect on such date as the Tribunal specifies, being a date not earlier than 60 days after its order is intimated to the authorised legal business and such an order is to take effect accordingly. (6) Where the Tribunal order that the authorisation of a legal business to provide legal services be withdrawn, the Tribunal must direct that the order is to take effect on such date as the Tribunal specifies, being a date not earlier than 60 days after its order is intimated to the authorised legal business and such an order is to take effect accordingly. (7) Where an appeal against an order mentioned in subsection (5) or (6) is taken to the Court under section 54B, the order continues to have effect pending the determination or abandonment of the appeal unless the Court otherwise directs. (8) In this section, “complainer” has the same meaning as in section 42ZA.

.

(54B) (1) An authorised legal business or a licensed provider in respect of which a decision mentioned in subsection (2) has been made may, before the expiry of the period of 21 days beginning with the day on which the decision is intimated to them, appeal to the Court against the decision. (2) The decision is— (a) a decision under section 53ZD(1) upholding a regulatory complaint, (b) a decision to impose a sanction under section 53ZD(2)(b), (c) a decision under section 53ZE(1)(a) confirming the determination upholding a regulatory complaint, (d) a decision under section 53ZE(2)(b) quashing the determination not upholding the regulatory complaint, making a determination upholding the complaint and censuring the authorised legal business or licensed provider, (e) a decision under section 53ZE(1)(c) reinstating a discontinued investigation and directing the Council as to which aspects of the complaint are to be continued, (f) a decision under section 53ZE(2)(d) quashing the decision to discontinue an investigation and directing the Council as to which aspects of the complaint are to be continued, (g) a decision under section 53ZE(1)(e) to quash, confirm or vary a sanction, (h) a decision to impose a sanction under section 53ZE(1)(f) to (l) or (2)(g) to (m). (3) The Council may, before the expiry of the period of 21 days beginning with the day on which a decision mentioned in subsection (4) is intimated to them, appeal to the Court against the decision. (4) The decision is— (a) a decision under section 53ZD(1) not upholding a regulatory complaint, (b) a decision under section 53ZE(1)(b) quashing the determination upholding a regulatory complaint and the censure accompanying it, (c) a decision under section 53ZE(2)(a) confirming the determination not upholding a regulatory complaint, (d) a decision under section 53ZE(1)(d) quashing the decision to reinstate a discontinued investigation, (e) a decision under section 53ZE(2)(c) confirming the decision to discontinue an investigation, (f) a decision under section 53ZE(1)(e) to quash, confirm or vary a sanction, (g) a decision to impose a sanction under section 53ZE(1)(f) to (l) or (2)(g) to (m). (5) Section 43 of the Regulation of Legal Services (Scotland) Act 2025 does not apply to an appeal under this section.

.

(55B) (1) In the case of an appeal under section 54B(1), the Court may— (a) confirm the determination upholding a regulatory complaint, (b) quash the determination upholding a regulatory complaint and the censure accompanying it, (c) confirm the decision to reinstate a discontinued investigation and direct the Council as to which aspects of the complaint are to be continued, (d) quash the decision to reinstate a discontinued investigation, (e) quash, confirm or vary a sanction, (f) where the Court considers that a solicitor of the authorised legal business or, as the case may be, the licensed provider does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor or qualifying individual to undertake such education or training as regards the law or legal practice as the Court considers appropriate in that respect, (g) where the imposition of a fine is permitted under the regulatory scheme of the Council, impose a fine, (h) order that the practising certificate of a solicitor of the authorised legal business or, as the case may be, the licensed provider is to be subject to such conditions as the Court may direct, (i) order that the recognition under section 34(1A) of the incorporated practice be revoked, (j) order that the authorisation of the legal business to provide legal services be withdrawn, (k) order that the authorisation of the legal business to provide legal services be subject to such conditions as the Court may direct, (l) impose any other sanction permitted by the regulatory scheme of the Council. (2) In the case of an appeal under section 54B(3), the Court may— (a) confirm the determination not upholding a regulatory complaint, (b) quash the determination not upholding a regulatory complaint, make a determination upholding the complaint and censure the authorised legal business, (c) confirm the decision to discontinue an investigation, (d) quash the decision to discontinue an investigation and direct the Council as to which aspects of the complaint are to be continued, (e) quash, confirm or vary a sanction, (f) where the Court considers that a solicitor of the authorised legal business or, as the case may be, the licensed provider does not have sufficient competence in relation to any aspect of the law or legal practice, direct the solicitor to undertake such education or training as regards the law or legal practice as the Court considers appropriate in that respect, (g) where the imposition of a fine is permitted under the regulatory scheme of the Council, impose a fine, (h) order that the practising certificate of a solicitor of an authorised legal business or, as the case may be, the licensed provider is to be subject to such conditions as the Court may direct, (i) order that the recognition under section 34(1A) of the incorporated practice be revoked, (j) order that the authorisation of a legal business to provide legal services be withdrawn, (k) order that the authorisation of a legal business to provide legal services be subject to such conditions as the Court may direct, (l) impose any other sanction permitted by the regulatory scheme of the Council. (3) Where the Court censures an authorised legal business or a licensed provider under subsection (2)(b), the Court may provide that the censure is to have effect for a specified period and, where it does so, must give its reasons. (4) Where the Court orders that the practising certificate of a solicitor is to be subject to conditions under subsection (1)(h) or (2)(h), the Court may direct that the certificate is to be subject to those conditions for a specified period and, where they do so, must give its reasons. (5) A decision of the Court under this section is final. (6) The Court may give such directions in the matter as it thinks fit, including directions as to the expenses of the proceedings before the Court and as to any order by the Tribunal relating to expenses.

.

(62B) (1) The Scottish Ministers may by regulations amend sections 42E, 53ZE, 54B and 55B— (a) to disapply those sections to licensed providers, (b) where the power in paragraph (a) has been exercised, to reapply those sections to licensed providers. (2) Regulations under subsection (1) may include incidental, supplementary, consequential, transitional, transitory or saving provision. (3) Regulations under subsection (1) are subject to the negative procedure (see section 28 of the Interpretation and Legislative Reform (Scotland) Act 2010).

.

  • regulatory complaint” is to be construed in accordance with Part 1 of the 2007 Act (and, in the case of a regulatory complaint about a licensed provider, is to be construed in accordance with that Part as applied by Part 2A of that Act),

.

(9A) (1) Subject to Part 4, the Tribunal may dismiss a regulatory complaint against an authorised legal business— (a) without requiring the authorised legal business to answer the allegations made against it or without holding any enquiry if sub-paragraph (2) applies, or (b) without hearing parties if the Tribunal are of the opinion upon consideration of the complaint and other documents that they disclose no case of failure on the part of the authorised legal business to comply with— (i) the practice rules forming part of the rules for authorising and regulating the legal business made under (or for the purposes of) section 41(1)(a) of the Regulation of Legal Services (Scotland) Act 2025, or (ii) the terms on which its authorisation is granted including any conditions or restrictions imposed in relation to the authorisation. (2) This sub-paragraph applies if— (a) the Tribunal are of the opinion that the complaint discloses no prima facie case of failure on the part of the authorised legal business to comply with— (i) the practice rules forming part of the rules for authorising and regulating the legal business made under (or for the purposes of) section 41(1)(a) of the Regulation of Legal Services (Scotland) Act 2025, or (ii) the terms on which its authorisation is granted including any conditions or restrictions imposed in relation to the authorisation, or (b) the complainer fails to comply with any rule made under section 52. (9B) (1) Subject to Part 4, the Tribunal may dismiss a regulatory complaint against a licensed provider— (a) without requiring the licensed provider to answer the allegations made against it or without holding any enquiry if sub-paragraph (2) applies, (b) without hearing parties if the Tribunal are of the opinion upon consideration of the complaint and other documents that they disclose no case of failure on the part of the licensed provider to— (i) have regard to the regulatory objectives (as described in section 2 of the Regulation of Legal Services (Scotland) Act 2025 (and construed in accordance with section 3 of that Act)), (ii) adhere to the professional principles (as described in section 4(1) of that Act), (iii) comply with the regulatory scheme of the Council, or (iv) comply with the terms and conditions of its licence. (2) This sub-paragraph applies if— (a) the Tribunal are of the opinion that the complaint discloses no prima facie case of failure on the part of the licensed provider to— (i) have regard to the regulatory objectives (as described in section 2 of the Regulation of Legal Services (Scotland) Act 2025 (and construed in accordance with section 3 of that Act)), (ii) adhere to the professional principles (as described in section 4(1) of that Act), (iii) comply with the regulatory scheme of the Council, or (iv) comply with the terms and conditions of its licence, or (b) the complainer fails to comply with any rule made under section 52.

,

Procedure relating to complaints

11

After section 42C (powers to examine documents and demand explanations in connection with complaints) of the 1980 Act insert—

(42D) (1) The Council must make rules as to the procedure for— (a) making a decision under section 47(1A)(a) of the 2007 Act to discontinue an investigation of a conduct complaint, (b) making a decision under section 47(1A)(b) of that Act to reinstate a discontinued investigation of a conduct complaint, (c) making a proposed settlement under section 42ZA(1A) or 42E(1), (d) accepting a proposed settlement under section 42ZA(1B) or 42E(2), (e) making a decision under section 52A(2)(a) of the 2007 Act to discontinue an investigation of a regulatory complaint, (f) making a decision under section 52A(2)(b) of that Act to reinstate a discontinued investigation of a regulatory complaint. (2) Before making any rules under this section, the Council must— (a) send to each member of the Society a draft of the rules, (b) after sending the rules under paragraph (a), submit the draft rules to a meeting of the Society, and (c) take into consideration any resolution passed at that meeting relating to amendments to the draft rules. (3) Rules made under this section will not have effect unless the Lord President, after considering any objections the Lord President thinks relevant, has approved the rules so made.

.

Publication of decisions

12

(14ZA) The Tribunal must publish— (a) a decision under section 53(1)(a) as respects a conduct complaint suggesting professional misconduct, (b) a decision under section 53ZB(1) or (2) where the determination or direction being appealed against has been published by the Council, (c) a decision under section 53ZD(1), (d) a decision under section 53ZE(1) or (2) where the determination or decision being appealed against has been published by the Council. (14ZB) The Tribunal may publish any other decision of the Tribunal.

.

(14A) In publishing a decision under paragraph 14ZA or 14ZB, the Tribunal must not publish any information that identifies or is likely to identity any person to whom the complaint relates, other than the solicitor against whom the complaint was made, unless— (a) the Tribunal considers that it is in the public interest to do so, and (b) the person consents to the publication of the information.

.

Other modifications

13

(1E) Before making any rules under this section in pursuance of the Society’s functions under the 2007 Act relating to complaints against members of the Society or authorised legal businesses, the Council must consult the Commission.

.

Part 3 — Modification of other enactments in relation to complaints

Legal Aid (Scotland) Act 1986

14

In section 34 of the Legal Aid (Scotland) Act 1986 (confidentiality of information), in subsection (2)(b), the words “or 15(5)(a)” are repealed.

Law Reform (Miscellaneous Provisions) (Scotland) Act 1990

15

(4) Any fine imposed under subsection (2)(cb) or (2B)(b) is payable to the Scottish Ministers.

,

(1A) The Council may propose a settlement in respect of the complaint which they consider is fair and reasonable in the circumstances to the practitioner and the complainer and, if the practitioner accepts the proposal, the Council— (a) must make a direction to that effect, and (b) may not determine the complaint under subsection (1) unless— (i) the practitioner has failed to comply with the direction under paragraph (a), or (ii) the direction is quashed under section 20B(2)(f). (1B) The practitioner may propose a settlement to the Council and the complainer, and if the Council considers the proposed settlement is fair and reasonable in the circumstances the Council— (a) must make a direction to that effect, and (b) may not determine the complaint under subsection (1) unless— (i) the practitioner has failed to comply with the direction under paragraph (a), or (ii) the direction is quashed under section 20B(2)(f).

,

(3A) Where the Council censures a practitioner under subsection (3), the Council may provide that the censure is to have effect for a specified period and must give their reasons for doing so when making an intimation under subsection (8).

,

— (a)

,

, (b) any previous decision made under section 47(1A)(a) of the 2007 Act with respect to a complaint against the practitioner, (c) any previous direction made under subsection (1A)(a) or (1B)(a) with respect to a complaint against the practitioner, (d) any previous determination of the Commission of a services complaint under section 9(1) of the 2007 Act relating to the same alleged set of circumstances, but not a determination, decision or direction in respect of which an appeal is pending or which has been quashed ultimately on appeal.”

,

(7) Any fine imposed under subsection (4)(b) is payable to the Scottish Ministers.

,

(8A) An intimation made under subsection (8) must— (a) be sent as soon as practicable after the determination or direction under subsection (1A)(a) or (1B)(a) has been made, (b) include information about any right of appeal or ability to make a handling complaint by virtue of section 23 of the 2007 Act.

,

(aa) decision,

,

— (a)

,

the complainer, (b) a decision under subsection 47(1A)(a) of the 2007 Act to discontinue an investigation is intimated to the complainer, or (c) a direction under subsection (1A)(a) or (1B)(a) is intimated to the complainer, appeal to the Tribunal against the determination, decision or direction.”

,

(20ZF) (1) The rules made by the Council under section 42D(1)(a) and (b) of the 1980 Act about the procedure for the making of a decision under section 47(1A) of the 2007 Act apply to such decisions made in relation to a complaint against a practitioner. (2) The rules made by the Council under section 42D(1)(c) and (d) of the 1980 Act about the procedure for making and accepting a proposed settlement under section 42ZA(1A) and (1B) of that Act apply to the making and accepting of a proposed settlement under section 20ZB(1A) and (1B).

.

(g) may quash or confirm the decision being appealed against, (h) if it confirms the decision, may direct the Council as to which aspects of the complaint should be continued.

,

(d) may quash or confirm the decision being appealed against, (e) if it quashes the decision, may direct the Council as to which aspects of the complaint should be continued, (f) may quash or confirm the direction being appealed against, (g) if it quashes the direction— (i) must quash any censure and any other associated measures accompanying the direction, (ii) may direct the Council to carry out their duties under section 20ZB(1), (iii) may direct the Council to propose a new settlement under section 20ZB(1A), taking into account any matters specified by the Tribunal, (iv) may dismiss the complaint.

,

(6) Any fine imposed under subsection (1)(e) is payable to the Scottish Ministers.

,

(h) a decision under subsection (2)(d) to quash or confirm a decision made under section 47(1A)(a) of the 2007 Act.

.

Legal Profession and Legal Aid (Scotland) Act 2007

16
  • authorised legal business” is a legal business (within the meaning of section 39(2) of the 2025 Act) that is authorised to provide legal services by a category 1 regulator,
  • category 1 regulator” means a body that regulates the provision of legal services and which has been assigned as a category 1 regulator in or under section 7 of the 2025 Act,
  • category 2 regulator” means a body that regulates the provision of legal services and which has been assigned as or deemed a category 2 regulator in or under section 7 of the 2025 Act,

,

  1. an authorised legal business, professional services which are in any respect not of the quality which could reasonably be expected of a competent authorised legal business,
  2. a person exercising a right to provide legal services acquired by virtue of Chapter 3 of Part 1 of the 2025 Act (or section 27 of the 1990 Act), professional services which are in any respect not of the quality which could reasonably be expected of a competent person exercising such a right,

,

  • legal services” has the meaning given by section 5 of the 2025 Act,

,

  1. an authorised legal business, whether or not since that time there has been any change in the persons exercising the management and control of the business, the business has ceased to be authorised to provide legal services by a category 1 regulator or the business has ceased to operate;

,

  1. a person exercising a right to provide legal services acquired by virtue of Chapter 3 of Part 1 of the 2025 Act (or section 27 of the 1990 Act) and includes any such person, whether or not the person had acquired the right at that time and notwithstanding that subsequent to that time the person no longer has the right,

,

  • professional services” includes legal services,

,

  • regulatory complaint”— in relation to an authorised legal business, has the meaning given by section 2(1)(c), in relation to a licensed legal services provider (within the meaning of section 47 of the Legal Services (Scotland) Act 2010), has the meaning given by section 57A(4A)(a),

,

  • relevant professional organisation” means, in relation to a complaint as respects a practitioner who is regulated by— a category 1 regulator, that category 1 regulator, a category 2 regulator, that category 2 regulator,

,

(51B) For the purposes of the law of defamation, disclosure of any information by a relevant professional organisation under section 51A is privileged unless the disclosure is proved to be made with malice.

.

(4A) In relation to a regulatory complaint about a licensed provider— (a) a regulatory complaint is where any person suggests that the licensed provider is failing (or has failed) to— (i) have regard to the regulatory objectives, (ii) adhere to the professional principles, (iii) comply with the approved regulator’s regulatory scheme, (iv) comply with the terms and conditions of its licence, and (b) its approved regulator is to be regarded as the relevant professional organisation.

,

  • the 2025 Act” means the Regulation of Legal Services (Scotland) Act 2025.

.

(d) persons exercising a right to provide legal services acquired by virtue of Chapter 3 of Part 1 of the 2025 Act (or section 27 of the 1990 Act).

.

(c) under section 48A(2) to any person having possession or control of any documents mentioned in subsection (9) of that section,

,

(c) in the case mentioned in paragraph 1(c), without delay serve on the practitioner in respect of whom the relevant professional organisation is considering initiating the potential complaint mentioned in section 48A(1), and any other person to whom the notice was given,

,

Legal Services (Scotland) Act 2010

17

(b) the withdrawal of the imposition of a financial penalty if the regulator considers that it would not be reasonable to seek (or to continue to seek) payment of the financial penalty.

,

(2) The Scottish Ministers may by regulations specify the maximum amount of a financial penalty that may be imposed by virtue of subsection (1).

,

(6) Before making regulations under subsection (2), the Scottish Ministers must consult— (a) each approved regulator, and (b) such other person or body as the Scottish Ministers consider appropriate. (7) Regulations under subsection (2) may not be made without the agreement of the Lord President.

.

(3A) Before making any rule which relates to complaints against advocates, the Faculty must consult the Scottish Legal Complaints Commission.

.

Part 4 — Miscellaneous modifications of the 1980 Act etc.

The roll and other registers

18

(3) The roll must be accessible to, and searchable by, the public, free of charge, by such electronic means as the Council consider appropriate.

.

(2) Any solicitor whose name is entered on the roll (in this Act referred to as “an enrolled solicitor”) must— (a) on enrolment, inform the Council of— (i) the address of the solicitor’s place of business, and (ii) any other information the Council consider necessary for the purpose of maintaining the roll, and (b) inform the Council of any change to the information required under paragraph (a) within 28 days of the change.

.

(3) The register must be accessible to, and searchable by, the public, free of charge, by such electronic means as the Council consider appropriate.

.

(1) Any registered European lawyer must— (a) on registration, inform the Council of— (i) the address of the registered European lawyer’s place of business, (ii) the registered European lawyer’s home professional title, and (iii) the name and address of the competent authority with which the registered European lawyer is registered in the registered European lawyer’s home state, and (b) inform the Council of any change to the information required under paragraph (a) within 28 days of the change.

.

(2) The register must be accessible to, and searchable by, the public, free of charge, by such electronic means as the Council consider appropriate.

.

(2) The register referred to in subsection (1)(c) must be accessible to, and searchable by, the public, free of charge, by such electronic means as the Council consider appropriate.

.

(4A) The register of foreign lawyers must be accessible to, and searchable by, the public, free of charge, by such electronic means as the Council consider appropriate.

,

(c) where— (i) a solicitor on the roll has been so enrolled based on an undertaking to complete any remaining period of training or to meet any other requirements that the solicitor is required to meet in pursuance of regulations under section 5, and (ii) the Council are not satisfied that the solicitor has fulfilled that undertaking— (A) within the period of 6 months beginning with the last day of service of the training contract which the solicitor entered into in accordance with those regulations, or (B) immediately following the termination of such a training contract, to contact the solicitor to enquire whether the solicitor intends to fulfil the undertaking and intimating that, unless a reply which the Council regard as satisfactory is received within the period of 8 weeks beginning with the day on which the enquiry is made, the solicitor’s name may be removed from the roll, and

,

19

(9A) On application to the Council from a conveyancing practitioner whose name has been removed from the register under subsection (9), the Council may, after such inquiry as they think proper, restore the name of that conveyancing practitioner to the register. (9B) Rules made by the Tribunal under section 52 of the 1980 Act may— (a) regulate the making, hearing and determining of applications under subsection (9A), (b) provide for payment by the applicant to the Council of such fee in respect of restoration to the register as the rules may specify.

.

(8A) On application to the Council from an executry practitioner whose name has been removed from the register under subsection (9), the Council may, after such inquiry as they think proper, restore the name of that executry practitioner, to the register. (8B) Rules made by the Tribunal under section 52 of the 1980 Act may— (a) regulate the making, hearing and determining of applications under subsection (8A), (b) provide for payment by the applicant to the Council of such fee in respect of restoration to the register as the rules may specify.

.

Restoration of name to roll: appeals

20

(1ZB) Where under subsection (1) or (1ZA) the Tribunal decides not to restore a solicitor’s name to the roll, the solicitor may appeal the decision to the Court. (1ZC) An appeal under subsection (1ZB) must be made before the expiry of the period of 21 days beginning with the day on which the Tribunal’s decision is intimated to the solicitor. (1ZD) On an appeal under subsection (1ZB), the Court may give such directions in the matter as it thinks fit, including directions as to the expenses of the proceedings before the Court and as to any order by the Tribunal relating to expenses. (1ZE) A decision of the Court under subsection (1ZD) is final.

,

(1B) Where under subsection (1A) the Council decides not to restore a solicitor’s name, or annotation against a solicitor’s name, to the roll, the solicitor may appeal the decision to the Tribunal. (1C) An appeal under subsection (1B) must be made before the expiry of the period of 21 days beginning with the day on which the Council’s decision is intimated to the solicitor. (1D) On an appeal to the Tribunal under subsection (1B), the Tribunal may— (a) restore the solicitor’s name, or annotation against the solicitor’s name, to the roll, or (b) confirm the Council’s decision.

.

(26) In an appeal to the Tribunal under section 10(1B), the Tribunal must— (a) give notice of the appeal to the solicitor and to the Council, and (b) enquire into the matter, giving the solicitor and the Council reasonable opportunity to make representations to the Tribunal.

.

Restoration of name to register of European lawyers: appeals

21

(2A) Where under subsection (2) the Council decides not to restore a registered European lawyer’s name, or annotation against a registered European lawyer’s name, to the register, the registered European lawyer may appeal the decision to the Tribunal. (2B) An appeal under subsection (2A) must be made before the expiry of the period of 21 days beginning with the day on which the Council’s decision is intimated to the registered European lawyer. (2C) On an appeal to the Tribunal under subsection (2A), the Tribunal— (a) if the Tribunal considers that a registered European lawyer’s name should be restored to the register, must direct the Council— (i) to restore the registered European lawyer’s name to the register, and (ii) to issue to the registered European lawyer a registration certificate, subject to such conditions, if any, as the Tribunal thinks fit, (b) if the Tribunal considers that an annotation against the registered European lawyer’s name should be restored to the register, must direct the Council to restore the annotation to the register, (c) may confirm the Council’s decision.

.

Restoration of name to register of foreign lawyers: appeals

22

(4FA) Where under subsection (4C) the Council decides not to restore a foreign lawyer’s name to the register, the foreign lawyer may appeal the decision to the Court. (4FB) Where under subsection (4D) the Tribunal decides not to order the restoration of a foreign lawyer’s name to the register, the foreign lawyer may appeal the decision to the Court. (4FC) An appeal under subsection (4FA) or (4FB) must be made before the expiry of the period of 21 days beginning with the day on which the Council’s decision or, as the case may be, the Tribunal’s decision, is intimated to the foreign lawyer. (4FD) On an appeal to the Court under subsection (4FA) or (4FB), the Court may— (a) order the restoration of the foreign lawyer’s name to the register, or (b) confirm the decision of the Council or, as the case may be, the Tribunal.

.

Restoration of name to roll or register: expenses

23

(19A) The Tribunal may make such order as it thinks fit in relation to an application under section 10(1), 12D(1) or 60A(4D) as to the payment by the applicant or the respondent of— (a) the expenses incurred by the other party and by the Tribunal, or (b) a reasonable contribution towards those expenses.

,

(e) paragraph 19A does not apply.

.

Practising certificates

24

(k) where the solicitor’s practising certificate is subject to conditions.

,

(3A) Where the Council decide to issue a practising certificate subject to conditions, the Council may, at the request of the solicitor to whom the certificate is issued or on their own initiative— (a) vary the conditions, (b) remove conditions, or (c) impose further conditions. (3B) Before making a decision to vary, remove or impose conditions under subsection (3A), the Council must— (a) notify the solicitor of their intention to exercise the power, (b) give the solicitor an opportunity to make representations within 14 days of being notified, and when exercising that power, must take into account any representations made by the solicitor. (3C) The Council must notify the solicitor to whom the practising certificate is issued of the decision to vary, remove or impose conditions and the reasons for the decision as soon as practicable after making the decision.

,

(5) If a solicitor fails to comply with any condition of the solicitor’s practising certificate, that failure may be treated as professional misconduct or unsatisfactory professional conduct.

.

(15A) (1) Except in a case where section 15 has effect, the Council may, subject to subsection (2), take any of the following steps in relation to the practising certificate of a solicitor— (a) vary any conditions imposed by the Council, (b) remove conditions, or (c) impose conditions. (2) The Council may take any of the steps mentioned in subsection (1) only if they consider it necessary to do so— (a) in the public interest, or (b) for the protection of the public. (3) Before making a decision to vary, remove or impose conditions by virtue of subsection (2)(a), the Council must— (a) notify the solicitor of their intention to exercise the power, (b) give the solicitor an opportunity to make representations within 14 days of being notified, and when exercising that power, must take into account any representations made by the solicitor. (4) Where the Council have made a decision to vary, remove or impose conditions by virtue of subsection (2)(b), the Council— (a) when notifying the solicitor under subsection (5), must give the solicitor an opportunity to make representations within 14 days of being notified, and (b) taking into account any representations made, may vary their decision. (5) The Council must notify the solicitor to whom the practising certificate is issued of their decision to vary, remove or impose conditions and the reasons for the decision as soon as practicable after making the decision. (6) Where the Council decide to vary, remove or impose conditions, they may, if they think fit, postpone the issue of the certificate pending the hearing and determination of an appeal under section 16. (7) If a solicitor fails to comply with any condition of the solicitor’s practising certificate, that failure may be treated as professional misconduct or unsatisfactory professional conduct.

.

(2A) Where the Council have varied conditions of, removed conditions from or imposed conditions on a practising certificate under section 15A, the solicitor to whom the certificate is issued may appeal to the Court against that decision within 14 days of being notified of it.

,

(1ZB) The Council may suspend a solicitor from practice as a solicitor if the Council consider it necessary to do so— (a) in the public interest, or (b) for the protection of the public. (1ZC) Before making a decision to suspend a solicitor from practice by virtue of subsection (1ZB)(a), the Council must— (a) notify the solicitor of their intention to make a decision, (b) give the solicitor an opportunity to make representations within 14 days of being notified, and when making a decision, must take into account any representations made by the solicitor. (1ZD) Where the Council have made a decision to suspend a solicitor from practice by virtue of subsection (1ZB)(b), the Council— (a) when notifying the solicitor under subsection (1ZE), must give the solicitor an opportunity to make representations within 14 days of being notified, and (b) taking into account any representations made, may vary their decision. (1ZE) Where the Council have made a decision to suspend a solicitor from practice under subsection (1ZB), the Council must notify the solicitor of the suspension as soon as practicable and give reasons for the suspension.

,

(4) Where the Council have been notified by the Commission that a solicitor has failed to comply with a direction under section 10 of the 2007 Act, the Council may, when considering a suspension under this section, contact the Commission to ascertain whether the solicitor has since complied with the direction.

,

(4) Where a solicitor has been suspended from practice as a solicitor by virtue of section 18(1)(c) or (d), the suspension expires on the solicitor being granted a discharge. (5) Where a solicitor has been suspended from practice as a solicitor by virtue of section 18(1)(e), the suspension expires on the judicial factor being granted a discharge.

,

(5D) Where a solicitor is suspended from practice as a solicitor by virtue of paragraphs (c), (d) or (e) of section 18(1) or by virtue of section 18(1ZA) or (1ZB), the Council may, on their own initiative, decide to terminate the suspension with or without conditions.

,

(7A) Where the Council have made a decision— (a) to terminate the suspension of a solicitor under subsection (5D), (b) to grant an application to terminate the suspension of a solicitor under subsection (7)(a), or (c) to refuse an application to terminate the suspension of a solicitor under subsection (7)(b), the Council must notify the solicitor of the decision and the reasons for the decision as soon as practicable after making the decision.

,

(c) any other body the Council consider necessary for the fulfilment of the Council’s regulatory duties,

.

Registration certificates

25

(j) where the registered European lawyer’s registration certificate is subject to conditions.

,

(3A) Where the Council decide to issue a registration certificate subject to conditions, the Council may, at the request of the registered European lawyer to whom the certificate is issued or on their own initiative— (a) vary the conditions, (b) remove conditions, or (c) impose further conditions. (3B) Before making a decision to vary, remove or impose conditions under subsection (3A), the Council must— (a) notify the registered European lawyer of their intention to exercise the power, (b) give the registered European lawyer an opportunity to make representations within 14 days of being notified, and when exercising that power, must take into account any representations made by the registered European lawyer. (3C) The Council must notify the registered European lawyer to whom the registration certificate is issued of the decision to vary, remove or impose conditions and the reasons for the decision as soon as practicable after making the decision.

,

(5) If a registered European lawyer fails to comply with any condition of the lawyer’s registration certificate, that failure may be treated as professional misconduct or unsatisfactory professional conduct.

.

(24CA) (1) Except in a case where section 24C has effect, the Council may, subject to subsection (2), take any of the following steps in relation to the registration certificate of a registered European lawyer— (a) vary any conditions imposed by the Council, (b) remove conditions, or (c) impose conditions. (2) The Council may take any of the steps mentioned in subsection (1) only if they consider it necessary to do so— (a) in the public interest, or (b) for the protection of the public. (3) Before making a decision to vary, remove or impose conditions by virtue of subsection (2)(a), the Council must— (a) notify the registered European lawyer of their intention to exercise the power, (b) give the registered European lawyer an opportunity to make representations within 14 days of being notified, and when exercising that power, must take into account any representations made by the registered European lawyer. (4) Where the Council have made a decision to vary, remove or impose conditions by virtue of subsection (2)(b), the Council— (a) when notifying the registered European lawyer under subsection (5), must give the registered European lawyer an opportunity to make representations within 14 days of being notified, and (b) taking into account any representations made, may vary their decision. (5) The Council must notify the registered European lawyer to whom the registration certificate is issued of their decision to vary. remove or impose conditions and the reasons for their decision. (6) Where the Council decide to vary, remove or impose conditions, they may, if they think fit, postpone the issue of the certificate pending the hearing and determination of an appeal under section 24D.

.

(2A) Where the Council have varied conditions of, removed conditions from or imposed conditions on a registration certificate under section 24C(3A) or 24CA, the registered European lawyer to whom the certificate is issued may appeal to the Court against that decision within 14 days of being notified of it.

,

(1B) The Council may suspend a registered European lawyer from practice as a registered European lawyer if the Council consider it necessary to do so— (a) in the public interest, or (b) for the protection of the public. (1C) Before making a decision to suspend a registered European lawyer from practice by virtue of subsection (1B)(a), the Council must— (a) notify the lawyer of their intention to make a decision, (b) give the lawyer an opportunity to make representations within 14 days of being notified, and when making a decision, must take into account any representations made by the lawyer. (1D) Where the Council have made a decision to suspend a registered European lawyer from practice by virtue of subsection (1B)(b), the Council— (a) when notifying the lawyer under subsection (1E), must give the lawyer an opportunity to make representations within 14 days of being notified, and (b) taking into account any representations made, may vary their decision. (1E) Where the Council have made a decision to suspend a registered European lawyer from practice under subsection (1B), the Council must notify the lawyer of the suspension as soon as practicable and give reasons for the suspension.

,

(4) Where the Council have been notified by the Commission that a registered European lawyer has failed to comply with a direction under section 10 of the 2007 Act, the Council may, when considering a suspension under this section, contact the Commission to ascertain whether the lawyer has since complied with the direction.

,

(2A) Where a registered European lawyer has been suspended from practice as a registered European lawyer by virtue of section 24F(1)(c) or (d), the suspension expires on the lawyer being granted a discharge.

,

(3A) Where a registered European lawyer has been suspended from practice as a registered European lawyer by virtue of section 24F(1)(e), the suspension expires on the judicial factor being granted a discharge.

,

(4C) Where a registered European lawyer is suspended from practice as a registered European lawyer by virtue of paragraphs (c), (d) or (e) of section 24F(1) or by virtue of section 24F(1A) or (1B), the Council may, on their own initiative, decide to terminate the suspension with or without conditions.

,

(6A) Where the Council have made a decision— (a) to terminate the suspension of a registered European lawyer under subsection (4C), (b) to grant an application to terminate the suspension of a registered European lawyer under subsection (6)(a), or (c) to refuse an application to terminate the suspension of a registered European layer under subsection (6)(b), the Council must notify the registered European lawyer of the decision and the reasons for the decision as soon as practicable after making the decision.

,

Powers where excessive fees etc. charged

26

(2A) On their own initiative the Council may decide to terminate the suspension of a solicitor under subsection (2) and, where they do so, must restore to the solicitor any practising certificate held by the solicitor for the practice year then current and may impose conditions on the certificate. (2B) Where the Council have made a decision to terminate the suspension of a solicitor under subsection (2A), the Council must notify the solicitor of the decision and the reasons for the decision as soon as practicable after making the decision.

.

(b) a decision under subsection (2A) to restore a solicitor’s practising certificate subject to conditions, (c) a decision under subsection (3) to refuse to terminate a solicitor’s suspension from practice or to restore a solicitor’s practising certificate subject to conditions,

,

(8A) Nothing in subsection (8) prevents a solicitor or authorised legal business from subsequently satisfying the Council under subsection (3).

.

Powers where failure to comply with rules

27

(1A) On their own initiative the Council may decide to terminate the suspension of a solicitor under subsection (1) and, where they do so, must restore to the solicitor any practising certificate held by the solicitor for the practice year then current and may impose conditions on the certificate. (1B) Where the Council have made a decision to terminate the suspension of a solicitor under subsection (1A), the Council must notify the solicitor of the decision and the reasons for the decision as soon as practicable after making the decision.

.

(2A) If the Council make a decision under subsection (2) to terminate the suspension of a solicitor from practice on the basis that the solicitor (or the authorised legal business) is willing and able to comply with the applicable provisions— (a) the Council must specify the period within which the solicitor or authorised legal business is to comply with the provisions, and (b) the solicitor or authorised legal business must, before the end of that period, notify the Council of having complied with the provisions. (2B) If a solicitor or authorised legal business, without reasonable excuse, fails to comply with the requirements of subsection (2A), the Council may, as the case may be— (a) withdraw the practising certificate held by the solicitor, or (b) withdraw the practising certificate or certificates of any or all of the solicitors who are members, owners, partners or, as the case may be, directors of the authorised legal business, and suspend the solicitor from practice as a solicitor.

.

Previous findings of record

28

After section 42E of the 1980 Act (powers relating to regulatory complaints) as inserted by this Act insert—

(42F) (1) This section applies where the Council are exercising their functions under this Part. (2) Where a person has been convicted of a criminal offence committed in the United Kingdom— (a) an extract conviction of the crime bearing to have been issued by an officer whose duties include the issue of extract convictions is conclusive proof of— (i) the conviction, and (ii) the findings of fact upon which the conviction is based, and (b) the only evidence which may be adduced by the person in rebuttal of the conviction is evidence for the purpose of proving that the person is not the person referred to in the extract conviction. (3) Where the Council have made a finding based upon an extract conviction for a conviction which is subsequently quashed the Council may, on the application of the person who was convicted of the criminal offence, revoke their finding. (4) The judgment of any civil court in or outside Scotland may be proved by producing a certified copy of the judgment and the findings of fact upon which that judgment was based are admissible as proof but not conclusive proof of those facts. (5) In this section, “extract conviction” includes a copy of a certificate of conviction issued from any court of justice of the United Kingdom.

.

The Client Protection Fund

29
30
31

Investment business certificates

32

(b) the definition of “licence to carry on incidental financial business” in subsection (7A).

,

(8A) The power in subsection (8)(b) includes the power to make supplementary, incidental, consequential, transitional, transitory or saving provision.

.

Appeals from decisions of Tribunal

33

(1BA) Section 43 of the Regulation of Legal Services (Scotland) Act 2025 does not apply to an appeal under subsection (1B)(c).

.

(1CA) The decision is— (a) the finding that the solicitor has been not guilty of professional misconduct, (b) a decision under section 53(2), (5) or (5A).

.

Constitution of Tribunal

34

(1AA) Each solicitor member must have in force a practising certificate when appointed under paragraph 1A(a) or re-appointed under paragraph 2(b). (1AB) The Council must notify the Tribunal where— (a) a solicitor member has been suspended from practice as a solicitor, (b) a solicitor member’s practising certificate ceases to have effect, (c) the Council have— (i) issued a solicitor member’s practising certificate subject to conditions, or (ii) placed a condition on, added a condition to, removed a condition from or varied a condition of a solicitor member’s practising certificate. (1AC) When notifying the Tribunal under paragraph 1AB, the Council must give reasons for, as the case may be— (a) the solicitor member’s suspension, (b) the solicitor member’s practising certificate ceasing to have effect, (c) the solicitor member’s practising certificate being issued subject to conditions, (d) the condition being placed on or added to the solicitor member’s practising certificate, (e) the condition of the solicitor member’s practising certificate being varied, or (f) the condition being removed from the solicitor member’s practising certificate. (1AD) Where the Tribunal has been notified about a solicitor member under paragraph 1AB, the Chair (see paragraph 4) may request that the Lord President terminates the appointment of the solicitor member (see paragraph 3).

.

(4A) The Tribunal may appoint one or more of their number to be vice-Chair. (4B) The Chair may arrange for any of the Chair’s functions to be discharged on the Chair’s behalf by a vice-Chair.

.

Procedure of Tribunal

35

(ac) for regulating an arrangement under paragraph 6A of schedule 4,

.

(6A) The Tribunal may arrange for any of their functions (other than an excepted function) to be discharged on their behalf by one of their number. (6B) An “excepted function” is the making of a decision under— (a) section 10, (b) section 12D, (c) section 42ZD, (d) section 47, (e) section 52, (f) section 53, (g) section 53ZAA, (h) section 53ZB, (i) section 53ZD, (j) section 53ZE, (k) section 53D, (l) section 54, (m) section 60A.

.

Communicating and giving effect to Tribunal decisions

36

(15A) A copy of every decision by the Tribunal certified by the clerk must be sent to the Commission.

,

(da) directing a solicitor to undertake education or training, or (db) ordering that the practising certificate of a solicitor be subject to such conditions as they may direct, or

,

(16A) When the Council receives a copy of a decision by virtue of paragraph 16, the Council must— (a) give effect to any order as to striking the solicitor off the roll, (b) give effect to any conditions directed by the Tribunal under section 53(5), 53ZAA(4)(c), 53ZB(2)(a)(iii), 53ZD(2)(b) or 53ZE(1)(h) or (2)(g), (c) give effect to any direction requiring a solicitor to undertake education or training, (d) in any other case in relation to a solicitor, cause a note of the effect of the decision to be entered against the name of the solicitor in the roll, (e) give effect to any order revoking the recognition under section 34(1A) of an incorporated practice, or (f) give effect to the withdrawal of, or imposition of conditions in relation to, the authorisation of a legal business to provide legal services. (16B) In the case of a decision by the Tribunal— (a) relating to the discontinuation of an investigation of a conduct complaint or a regulatory complaint, (b) relating to the reinstatement of a discontinued investigation of a conduct complaint or a regulatory complaint, (c) directing the Council to carry out their duties under section 42ZA(1), (d) directing the Council to propose a new settlement under section 42ZA(1A)(a), (e) under section 53ZD, (f) under section 53ZE, on the expiration of the days of appeal without an appeal being lodged or, where an appeal has been lodged, as soon as the appeal is withdrawn or a decision by the Court confirming the decision of the Tribunal is given, the clerk of the Tribunal must send a certified copy of the decision of the Tribunal to the Council, and where relevant the Council must give effect to the decision.

.

Appeal against decision of Tribunal to dismiss before enquiry

37

(54C) (1) Where under paragraph 9, 9A or 9B of schedule 4, the Tribunal dismisses a complaint against a solicitor, an authorised legal business or, as the case may be, a licensed provider, the Council may appeal the decision to the Court. (2) An appeal under subsection (1) must be made before the expiry of the period of 21 days beginning with the day on which the Tribunal’s decision is intimated to the Council. (3) Where under paragraph 24 of schedule 4, the Tribunal dismisses an appeal, the appellant may appeal the decision to the Court. (4) An appeal under subsection (3) must be made before the expiry of the period of 21 days beginning with the day on which the Tribunal’s decision is intimated to the appellant.

.

Finality of decisions

38

(4) A decision of the Court under subsection (1), (2) or (2A) is final.

.

(9) A decision of the Court under subsection (8) is final.

.

(4) A decision of the Court under subsection (1), (2) or (2A) is final.

.

(8) A decision of the Court under subsection (7) is final.

.

(5) A decision of the Court under subsection (3) or (4) is final.

.

Other modifications

39

(2B) Subsection (1)(b) does not apply to— (a) a person who is, by virtue of an act of sederunt made under section 104(1) of the Courts Reform (Scotland) Act 2014 (power to regulate procedure etc. in the sheriff court and the Sheriff Appeal Court) permitted to represent— (i) a party to a simple procedure case, (ii) a debtor or hirer in proceedings for— (A) a time order under section 129 of the Consumer Credit Act 1974 (time orders), or (B) variation or revocation, under section 130(6) of that Act (variation and revocation of time orders), of a time order made under section 129, (b) an approved lay representative within the meaning of section 5F of the Heritable Securities (Scotland) Act 1894 or section 24E of the Conveyancing and Feudal Reform (Scotland) Act 1970 (lay representation in proceedings by creditors for repossession of residential property) while acting in pursuance of the section in question.

.

(5) Where the Council refuse to recognise a body corporate as being suitable in terms of subsection (1A)(b), the body corporate may apply to the Court, who may make such order in the matter as it thinks fit. (6) A decision of the Court under subsection (5) is final.

.

(a) section 103(2)(j) of the Courts Reform (Scotland) Act 2014, or (b) section 104(2)(j) of that Act,

.

(63A) (1) Subsection (2) applies where— (a) an offence under this Act is committed by a relevant organisation, and (b) the commission of the offence involves the connivance or consent of, or is attributable to the neglect of— (i) a responsible official of the organisation, or (ii) an individual purporting to act in the capacity of a responsible official. (2) The responsible official (or, as the case may be, the individual purporting to act in that capacity), as well as the organisation, commits the offence. (3) “Relevant organisation” means— (a) a company, (b) a partnership (including a limited liability partnership), (c) another body or association. (4) “Responsible official” means— (a) in the case of a company— (i) a director, secretary, manager or similar officer, or (ii) where the affairs of the company are managed by its members, a member, (b) in the case of a limited liability partnership, a member, (c) in the case of a partnership other than a limited liability partnership, a partner, (d) in the case of another body or association, a person who is concerned in the management or control of its affairs.

.

  • category 1 regulator” means a body that regulates the provision of legal services and which has been assigned as a category 1 regulator in or under section 7 of the Regulation of Legal Services (Scotland) Act 2025,
  • category 2 regulator” means a body that regulates the provision of legal services and which has been assigned as or deemed a category 2 regulator in or under section 7 of the Regulation of Legal Services (Scotland) Act 2025,

,

  • legal services” has the meaning given by section 5 of the Regulation of Legal Services (Scotland) Act 2025,

.

Part 5 — Miscellaneous modifications of other enactments

Freedom of information

40

(61D) A body that is assigned as a category 1 regulator in or under section 7 of the Regulation of Legal Services (Scotland) Act 2025, but only in respect of information relating to the exercise of its regulatory functions within the meaning of section 6 of that Act.

.

Removal of special provision for confirmation agents and will writers etc.

41

In the 2007 Act, Part 2B (special provision for confirmation agents and will writers) is repealed.

42
43

In the Enterprise and Regulatory Reform Act 2013, in schedule 6 (regulatory repeals etc: minor and consequential amendments), paragraphs 198 to 200 are repealed.

Civil enforcement of certain offences

44

After section 63A of the 1980 Act (inserted by paragraph 39(17)) insert—

(63B) (1) This section applies if a category 1 or category 2 regulator considers that a person has committed an offence under any of the following provisions— (a) section 23(1) (offence of practising as solicitor without practising certificate), (b) section 26(1) (offence for solicitor to act as agent for unqualified person), (c) section 28 (offence for disqualified solicitor to seek employment without informing employer), (d) section 31(1) (offence for unqualified person to pretend to be solicitor or notary public), (e) section 32(1) (offence for unqualified person to provide certain legal services). (2) The regulator may apply to the sheriff or the Court of Session for interdict (including interim interdict) against the person to seek to prevent the person from doing anything that constitutes or would constitute the offence. (3) Following an application under subsection (2), the sheriff or the Court of Session may grant such interdict (or interim interdict) on such terms as it considers appropriate for the purpose of preventing the person from doing anything that constitutes or would constitute the offence. (4) This section does not restrict a category 1 or category 2 regulator from seeking any other court order against a person mentioned in this section.

.

45

After section 74 of the 2010 Act insert—

(74A) (1) Subsection (2) applies if an approved regulator considers that a person has committed an offence under either of the following provisions— (a) section 73(2) (offence of employee concealing disqualification from licensed provider employer), (b) section 74(1) (offence of pretending to be licensed provider). (2) The approved regulator may apply to the sheriff or the Court of Session for interdict (including interim interdict) against the person to seek to prevent the person from doing any thing that constitutes or would constitute the offence. (3) Following an application under subsection (2), the sheriff or the Court of Session may grant such interdict (or interim interdict) on such terms as it considers appropriate for the purpose of preventing the person from doing any thing that constitutes or would constitute the offence. (4) If an approved regulator considers that a body has committed an offence under section 73(5) (offence of concealing revocation as incorporated practice), the regulator may apply to the sheriff or the Court of Session for interdict (including interim interdict) against the body, or a person connected to the body, to seek to prevent— (a) the body from doing anything that constitutes or would constitute the offence, or (b) the person from doing anything that contributes to, or would contribute to, the commission of the offence by the body. (5) Following an application under subsection (4), the sheriff or the Court of Session may grant such interdict (or interim interdict) on such terms as it considers appropriate for the purpose of preventing anything mentioned in subsection (4)(a) or (b) from being done. (6) This section does not restrict an approved regulator from seeking any other court order against a person or body mentioned in this section.

.

Disclosure requirements in connection with new offences

46

(43A) An offence under the Solicitors (Scotland) Act 1980. (43B) An offence under either of the following provisions of the Legal Services (Scotland) Act 2010— (a) section 73(2) (offence of concealing disqualification), (b) section 74 (offence of pretending to be licensed). (43C) An offence under any of the following provisions of the Regulation of Legal Services (Scotland) Act 2025— (a) section 31(1) (offence of pretending to have acquired rights), (b) section 39(5) (offence of owning or operating a legal business without authorisation), (c) section 40(1) (offence of pretending to be an authorised legal business), (d) section 90(1) (offence of taking or using the title of lawyer), (e) section 91(1) (offence of pretending to be a regulated provider of legal services), (f) section 92(1) (offence of pretending to be a member of the Faculty of Advocates).

,

47

(32C) An offence under the Solicitors (Scotland) Act 1980. (32D) An offence under either of the following provisions of the Legal Services (Scotland) Act 2010— (a) section 73(2) (offence of concealing disqualification), (b) section 74 (offence of pretending to be licensed). (32E) An offence under any of the following provisions of the Regulation of Legal Services (Scotland) Act 2025— (a) section 31(1) (offence of pretending to have acquired rights), (b) section 39(5) (offence of owning or operating a legal business without authorisation), (c) section 40(1) (offence of pretending to be an authorised legal business), (d) section 90(1) (offence of taking or using the title of lawyer), (e) section 91(1) (offence of pretending to be a regulated provider of legal services), (f) section 92(1) (offence of pretending to be a member of the Faculty of Advocates).

,

Overview of the regulatory framework

Regulatory objectives

Application of the regulatory objectives

Professional principles

Meaning of “legal services” and “legal services provider”

Meaning of regulatory functions

Regulatory categories

Exercise of regulatory functions

Regulatory committee: composition and membership

Regulatory committee: lay and legal members

Regulatory committee: convener, sub-committees and minutes

Annual reports of category 1 regulators

Compensation funds

Exercise of regulatory functions

Annual reports of category 2 regulators

Register of regulated legal services providers

Professional indemnity insurance

Review of regulatory performance by the Lord President

Measures open to the Lord President

Power to direct special rule changes

Powers to amend or revoke directions

Register of directions

Right to provide legal services

Regulatory scheme

Regulatory scheme - additional matters to be included: further provision

Publication of draft regulatory scheme and representations

Consideration of applications

Approval of application and giving effect to the regulatory scheme

Exercise of rights to provide legal services

Surrender of rights

Offence of pretending to have acquired rights

Review of regulatory scheme on initiative of accredited regulator

Review of regulatory schemes

Revocation of acquired rights

Replacement regulatory arrangements for authorised providers

Consequential amendments and repeals

Transitional and saving provision for regulators approved under the 1990 Act

Overview of Part

Requirement for legal businesses to be authorised to provide legal services

Offence of pretending to be an authorised legal business

Rules for authorised legal businesses

Authorisation rules

Appeals in relation to authorisation decisions

Practice rules

Financial sanctions

Reconciling different rules

Monitoring of performance of authorised legal businesses

Law Society of Scotland

Entities changing regulatory regime

Receipt of complaints: preliminary steps

Complaints initiated by, or continued by, the Commission

Ineligible or premature complaints

Commission process relating to complaints

Commission’s duty to investigate and determine services complaints

Regulatory complaints against authorised legal businesses

Services complaint: sanctions

Commission decision making and delegation

Commission review committee

Disclosure of information by practitioners etc. to the Commission and relevant professional organisations

Power of Commission to request practitioner’s details in connection with complaints

Services complaints: special provision for complaints against unregulated persons

Handling complaints

Annual general levy and complaints levy

Unregulated providers of legal services: register, annual contributions and complaints contributions

Commission rules as to practice and procedure

Conduct or regulatory complaint raised by relevant professional organisation

Conduct or regulatory complaint appears to relevant professional organisation during investigation to be services complaint

Conduct complaints: consideration by relevant professional organisations

Complaints: monitoring and setting of minimum standards by the Commission

Compensation funds: setting of minimum standards by the Commission

Enforcement of minimum standards

Obtaining information from practitioners

Power to disclose information about complaints: Commission

Restriction on disclosure of information: Commission

Power to disclose information about complaints: relevant professional organisations

Restriction on disclosure of information: relevant professional organisations

Conduct complaints: power to impose unlimited fine and removal of power to award compensation

Faculty of Advocates: complaint of professional misconduct and publication of decision

Commission membership

Role of the independent advisory panel

Commission reports

Minor and consequential amendments

Financial sanctions

Licensing rules: fees

Removal of requirement to act for fee, gain or reward

Eligibility criteria: law centres

Majority ownership

Non-solicitor investors: factors as to fitness

Removal of practising restrictions: law centres, citizens advice bodies and charities

Offence of taking or using the title of lawyer

Offence of pretending to be a regulated legal services provider

Offence of pretending to be a member of Faculty of Advocates

Time limit for prosecution of offences

Power of the Scottish Ministers to adjust restricted legal services

Lord President’s functions under Parts 1 and 2: rule-making making power

Modification of other enactments

Review of Act

Individual culpability for offending by an organisation

Civil enforcement in relation to offences

Regulations

Ancillary provision

Interpretation

Commencement

Short title

Exercise of regulatory functions

Client Protection Fund

Regulatory functions

Suspension of authorisation

Consultants

Offence of disqualified solicitors dishonestly seeking employment

Rules as to professional practice, conduct and discipline

Rules as to accounts etc.

Powers where excessive fees etc. charged

Powers where failure to comply with rules

Judicial factors

Distribution of sums in client bank account

Client Protection Fund

Professional indemnity

Safeguarding interests of clients

Recovery of expenses of intervention

Restrictions on employing a struck off or suspended solicitor

Complaints

Protection of banks

Recovery of Council’s expenses

Service of notices

Interpretation

Revenue powers in respect of authorised legal businesses

Application

Power to set targets

Decision

Application

Power to direct

Decision

Extension of time to comply

Enforcement

Application

Power to censure

Decision

Application

Power to make changes

Decision

Parliamentary procedure for regulations

Application

Notice of intention

Consultation

Decision

Meaning of relevant persons or bodies

Regulatory objectives and professional principles

New regulators

Renaming etc. of Association of Commercial Attorneys

Conduct complaints suggesting unsatisfactory professional conduct

Regulatory complaints

Procedure relating to complaints

Publication of decisions

Other modifications

Legal Aid (Scotland) Act 1986

Law Reform (Miscellaneous Provisions) (Scotland) Act 1990

Legal Profession and Legal Aid (Scotland) Act 2007

Legal Services (Scotland) Act 2010

The roll and other registers

Restoration of name to roll: appeals

Restoration of name to register of European lawyers: appeals

Restoration of name to register of foreign lawyers: appeals

Restoration of name to roll or register: expenses

Practising certificates

Registration certificates

Powers where excessive fees etc. charged

Powers where failure to comply with rules

Previous findings of record

The Client Protection Fund

Investment business certificates

Appeals from decisions of Tribunal

Constitution of Tribunal

Procedure of Tribunal

Communicating and giving effect to Tribunal decisions

Appeal against decision of Tribunal to dismiss before enquiry

Finality of decisions

Other modifications

Freedom of information

Removal of special provision for confirmation agents and will writers etc.

Civil enforcement of certain offences

Disclosure requirements in connection with new offences

Editorial notes

[^key-0f92c1fd62fffd88a8737c95faade74f]: S. 1 not in force at Royal Assent, see s. 103(3)

[^key-9ff9ba695915bc09fe8e2fd407d7b227]: S. 2 not in force at Royal Assent, see s. 103(3)

[^key-541c78ebc54fa2b33c30d578bf3c74d2]: S. 3 not in force at Royal Assent, see s. 103(3)

[^key-2ba8f2ed053d5e9646d8d9abe00d7547]: S. 4 not in force at Royal Assent, see s. 103(3)

[^key-105cce2711379f05032b1d2dfa8a48e4]: S. 5 not in force at Royal Assent, see s. 103(3)

[^key-6d5ba3e6a655791ac154ee9ad6a9557b]: S. 6 not in force at Royal Assent, see s. 103(3)

[^key-20689a18cd32b92c3adca6213e549bef]: S. 7 not in force at Royal Assent, see s. 103(3)

[^key-7ab496794ba8c5a0f1030c559838f65a]: S. 8 not in force at Royal Assent, see s. 103(3)

[^key-dd6b733b2079707f71e551f4ac7db333]: S. 9 not in force at Royal Assent, see s. 103(3)

[^key-0f6241a7ef151aca67971e849d6d543f]: S. 10 not in force at Royal Assent, see s. 103(3)

[^key-ebc6bc039959fa620c6efcd2af07266b]: S. 11 not in force at Royal Assent, see s. 103(3)

[^key-7d9396921d5492bd1fc3e85e02cf3a23]: S. 12 not in force at Royal Assent, see s. 103(3)

[^key-03afa1602eb71071d5b293c875ec3af5]: S. 13 not in force at Royal Assent, see s. 103(3)

[^key-6094bf2538c447204abccadd59d970d7]: S. 14 not in force at Royal Assent, see s. 103(3)

[^key-77ef727fdb2c82e84ebe50a817ceee21]: S. 15 not in force at Royal Assent, see s. 103(3)

[^key-8d265a5d04dad0170f40fc96445cc6d9]: S. 16 not in force at Royal Assent, see s. 103(3)

[^key-e4ec806469408c2a5889b793f315150b]: S. 17 not in force at Royal Assent, see s. 103(3)

[^key-6d982f392b35523ae61c201d64edd636]: S. 18 not in force at Royal Assent, see s. 103(3)

[^key-d0d18a4159a49c191e40dc242d58f768]: S. 19 not in force at Royal Assent, see s. 103(3)

[^key-5491055176a24612c27dbf92fdcb1e3d]: S. 20 not in force at Royal Assent, see s. 103(3)

[^key-2e3e491316c0c070ee5baaeef7588729]: S. 21 not in force at Royal Assent, see s. 103(3)

[^key-5ec4da627609573f31a58794a1dddc27]: S. 22 not in force at Royal Assent, see s. 103(3)

[^key-0dde48ff457540ac12504b2398dd6e7a]: S. 23 not in force at Royal Assent, see s. 103(3)

[^key-bc10cb80e4118ee23026cdc5b37a391b]: S. 24 not in force at Royal Assent, see s. 103(3)

[^key-5c15d6ef83e481b8f28aeaa07f209bdb]: S. 25 not in force at Royal Assent, see s. 103(3)

[^key-0cca35514f7c5135f1797766733aa25f]: S. 26 not in force at Royal Assent, see s. 103(3)

[^key-42a5ceb5dd1155915ea8d3b3fe1f6229]: S. 27 not in force at Royal Assent, see s. 103(3)

[^key-c3949c48365dbc1cd5b0086a53fae878]: S. 28 not in force at Royal Assent, see s. 103(3)

[^key-fd3f0447301499ab593477701574040c]: S. 29 not in force at Royal Assent, see s. 103(3)

[^key-e2d5726544e27f6054bf317422679309]: S. 30 not in force at Royal Assent, see s. 103(3)

[^key-056c9e041f770e8d7f08c958495a9892]: S. 31 not in force at Royal Assent, see s. 103(3)

[^key-f1041077f33d4bb28ba71fcd49b0db33]: S. 32 not in force at Royal Assent, see s. 103(3)

[^key-c46979185c4af872289e43e2391e3971]: S. 33 not in force at Royal Assent, see s. 103(3)

[^key-5323375eed1df43ef01d2b2f03c47c4e]: S. 34 not in force at Royal Assent, see s. 103(3)

[^key-2fba46d00f4c82e3a22f69941edcf0d9]: S. 35 not in force at Royal Assent, see s. 103(3)

[^key-3a6ea634b67c30d1d8dc930a80c6a871]: S. 36 not in force at Royal Assent, see s. 103(3)

[^key-4b81f1e75d7d13329e5972b963cba0b8]: S. 37 not in force at Royal Assent, see s. 103(3)

[^key-e2575326c614089360c0b3398e3e06b8]: S. 38 not in force at Royal Assent, see s. 103(3)

[^key-048201ad0ccda9daf830b122fd229d39]: S. 39 not in force at Royal Assent, see s. 103(3)

[^key-0f41ef384a98d8e220d5acb8a1166dd6]: S. 40 not in force at Royal Assent, see s. 103(3)

[^key-dc75e36e58e502a773b735145938fd30]: S. 41 not in force at Royal Assent, see s. 103(3)

[^key-e242ea5decf3c13ce7c1e87b4e4c87e5]: S. 42 not in force at Royal Assent, see s. 103(3)

[^key-6a39a8575a60bb613fe651d57687920d]: S. 43 not in force at Royal Assent, see s. 103(3)

[^key-8914b34fcb41a7b69d466fafd7ed5305]: S. 44 not in force at Royal Assent, see s. 103(3)

[^key-0f07249a6cabdc7697ab84d3cc780558]: S. 45 not in force at Royal Assent, see s. 103(3)

[^key-fc93396f85023833ce0af3f6bd0b57f4]: S. 46 not in force at Royal Assent, see s. 103(3)

[^key-e1d5330fcc668de23ed897c175d25036]: S. 47 not in force at Royal Assent, see s. 103(3)

[^key-52088524e74a7142a273a938a90c5726]: S. 48 not in force at Royal Assent, see s. 103(3)

[^key-e5979754e1cc4a1756983fc3753e02af]: S. 49 not in force at Royal Assent, see s. 103(3)

[^key-94393adba55b30036bc03fac17a4843a]: S. 50 not in force at Royal Assent, see s. 103(3)

[^key-0e27591f182cc73da89cce034c395c22]: S. 51 not in force at Royal Assent, see s. 103(3)

[^key-f458285dd907f7b6ce01b10d4807dd99]: S. 52 not in force at Royal Assent, see s. 103(3)

[^key-b6b3157a51b44fa42a2acaeb2794c1ad]: S. 53 not in force at Royal Assent, see s. 103(3)

[^key-c55b57789dd74a1eb94a8c582727b542]: S. 54 not in force at Royal Assent, see s. 103(3)

[^key-c467dc132e1d5637898ac1b4c7a379a0]: S. 55 not in force at Royal Assent, see s. 103(3)

[^key-d8d71b45e44e3f586c6b841064c1996c]: S. 56 not in force at Royal Assent, see s. 103(3)

[^key-478f351e026efcd950287d40f92e4497]: S. 57 not in force at Royal Assent, see s. 103(3)

[^key-40bfff1b115376570af0683b57a674ce]: S. 58 not in force at Royal Assent, see s. 103(3)

[^key-e313e80ab66fcaa9a14d3f7734a4c84d]: S. 59 not in force at Royal Assent, see s. 103(3)

[^key-f4b1cca0a1b9bd478a13fd286641a19e]: S. 60 not in force at Royal Assent, see s. 103(3)

[^key-41fb4ded8fc0552a3c34a668a5337324]: S. 61 not in force at Royal Assent, see s. 103(3)

[^key-cb0f3e011193378bb611d4f4b0cbe342]: S. 62 not in force at Royal Assent, see s. 103(3)

[^key-71b6dbecde40007abed189670f552723]: S. 63 not in force at Royal Assent, see s. 103(3)

[^key-0ab523a8fc3debfd20ac316930f86849]: S. 64 not in force at Royal Assent, see s. 103(3)

[^key-cd5b30d4f10f5162e276957c60decdea]: S. 65 not in force at Royal Assent, see s. 103(3)

[^key-494db1fa16671ac017b179bd2efd0636]: S. 66 not in force at Royal Assent, see s. 103(3)

[^key-59ee27f3b6208d7999c88c5130b75157]: S. 67 not in force at Royal Assent, see s. 103(3)

[^key-f1e1878351d8939e875e6553c27c8059]: S. 68 not in force at Royal Assent, see s. 103(3)

[^key-67b50d0f9d6c2d55741151c797b43572]: S. 69 not in force at Royal Assent, see s. 103(3)

[^key-98d97e8ecce943a01e022b0ebbba5bdb]: S. 70 not in force at Royal Assent, see s. 103(3)

[^key-2523f54d11856a9c54315fe87875eb70]: S. 71 not in force at Royal Assent, see s. 103(3)

[^key-97bde8ab789571e3f9c2b1443cb52184]: S. 72 not in force at Royal Assent, see s. 103(3)

[^key-6e763a35ab23718b52eab16a849aaf97]: S. 73 not in force at Royal Assent, see s. 103(3)

[^key-089883806703de2a415a21272123bdf6]: S. 74 not in force at Royal Assent, see s. 103(3)

[^key-c5cd9cf6717bf016833873de1901ff71]: S. 75 not in force at Royal Assent, see s. 103(3)

[^key-1acc24e8e85d4eb4cda4b0db1998de7b]: S. 76 not in force at Royal Assent, see s. 103(3)

[^key-070b367e8535266a422ad70602417d45]: S. 77 not in force at Royal Assent, see s. 103(3)

[^key-18c5a8cff998a8b88ee5fef6f184f9e1]: S. 78 not in force at Royal Assent, see s. 103(3)

[^key-409d52def98c84e1dbf6ef4a7a702807]: S. 79 not in force at Royal Assent, see s. 103(3)

[^key-eb6e797613587f4e74f45fb9e3a87e87]: S. 80 not in force at Royal Assent, see s. 103(3)

[^key-9fe253445f6cadfae72335c13737a6b4]: S. 81 not in force at Royal Assent, see s. 103(3)

[^key-5f0407a347be8a95f236ae0ffbfb71eb]: S. 82 not in force at Royal Assent, see s. 103(3)

[^key-8b8b1c3e11bfd818c39a9b1b0c81b743]: S. 83 not in force at Royal Assent, see s. 103(3)

[^key-802c529f8440068ca8ef2dd5f7aafb73]: S. 84 not in force at Royal Assent, see s. 103(3)

[^key-deddbb2b8391d42cd210acf543491671]: S. 85 not in force at Royal Assent, see s. 103(3)

[^key-be13a4ba48b89daf5dafbdd7b11057db]: S. 86 not in force at Royal Assent, see s. 103(3)

[^key-b16b56e0e5b9875fbaf44db17e50e94d]: S. 87 not in force at Royal Assent, see s. 103(3)

[^key-cc837461f905c967897d42070db1d7d4]: S. 88 not in force at Royal Assent, see s. 103(3)

[^key-bc362da595198f04e84776d3fc71f761]: S. 89 not in force at Royal Assent, see s. 103(3)

[^key-9880ba921d355801bb607ca3692b6f42]: S. 90 not in force at Royal Assent, see s. 103(3)

[^key-5a478249b357f777a411849822789bcd]: S. 91 not in force at Royal Assent, see s. 103(3)

[^key-d23a12185a8c38e629fd09504baec4b6]: S. 92 not in force at Royal Assent, see s. 103(3)

[^key-eecb1a1efe0b1cd4acbcbeb8d2b38b2b]: S. 93 not in force at Royal Assent, see s. 103(3)

[^key-10a22d0f9db544722a72508990dae548]: S. 94 not in force at Royal Assent, see s. 103(3)

[^key-da6b8660fe604d7004790d8d0f916c23]: S. 95 not in force at Royal Assent, see s. 103(3)

[^key-562d2ff198ee745adc41164a3b348924]: S. 96 not in force at Royal Assent, see s. 103(3)

[^key-f9e8b1707ca1fd324f288af154b2a527]: S. 97 not in force at Royal Assent, see s. 103(3)

[^key-bbe4f166ee3db8c2db7b6e6d4d9eed11]: S. 98 not in force at Royal Assent, see s. 103(3)

[^key-27d584497b07694db267a8cd3aadc5e6]: S. 99 not in force at Royal Assent, see s. 103(3)

[^key-2110cc3d492353139f7d64ec3c70f8c3]: S. 100 in force at 28.6.2025, see s. 103(2)

[^key-b2bb7a315c32872ed74e1e63b6485572]: S. 101 in force at 28.6.2025, see s. 103(2)

[^key-4f1b04defd80f8d05c3444016ea25f9a]: S. 102 in force at 28.6.2025, see s. 103(2)

[^key-e1a66ac1540db6ff775e3dc18a5cede5]: S. 103 in force at Royal Assent, see s. 103(1)

[^key-e682334ac49241bb5f81396d1c0391c0]: S. 104 in force at Royal Assent, see s. 103(1)

[^key-9ec05f93bff325fda08b322291014799]: Sch. 1 para. 1 not in force at Royal Assent, see s. 103(3)

[^key-53faede412ff5839c581f9f2f248ecb7]: Sch. 1 para. 2 not in force at Royal Assent, see s. 103(3)

[^key-3329f682c69eafd8e6813487b1db22a2]: Sch. 1 para. 3 not in force at Royal Assent, see s. 103(3)

[^key-e80672827ce3560a26d584082d987f77]: Sch. 1 para. 4 not in force at Royal Assent, see s. 103(3)

[^key-d6b8d05bf2c09f3322e0a1716fa66cca]: Sch. 1 para. 5 not in force at Royal Assent, see s. 103(3)

[^key-0685ea050f5fa295eafbf3f58d844a61]: Sch. 1 para. 6 not in force at Royal Assent, see s. 103(3)

[^key-7563fa440422240323ff8b95a31bb1cc]: Sch. 1 para. 7 not in force at Royal Assent, see s. 103(3)

[^key-9f5ff02da10583b6e35e90947f2b7835]: Sch. 1 para. 8 not in force at Royal Assent, see s. 103(3)

[^key-7ba05b724e09623091d3b6177c7348ed]: Sch. 1 para. 9 not in force at Royal Assent, see s. 103(3)

[^key-f024075cc5904fdf6d1a09f98d6f90d8]: Sch. 1 para. 10 not in force at Royal Assent, see s. 103(3)

[^key-1c06a6029e7fcfc64a17749a0b6c2a3c]: Sch. 1 para. 11 not in force at Royal Assent, see s. 103(3)

[^key-c8f1d01654cf1f2aed33f24a1983720a]: Sch. 1 para. 12 not in force at Royal Assent, see s. 103(3)

[^key-5958331afb5c66b03b47a35d555440cc]: Sch. 1 para. 13 not in force at Royal Assent, see s. 103(3)

[^key-c44683b2933be069656971d2ddb70ffd]: Sch. 1 para. 14 not in force at Royal Assent, see s. 103(3)

[^key-d4d0526529cfd4554227c6e4f605831f]: Sch. 1 para. 15 not in force at Royal Assent, see s. 103(3)

[^key-de34bfb57b3ebf8a81025eae0a68d275]: Sch. 1 para. 16 not in force at Royal Assent, see s. 103(3)

[^key-bde0ee92ff05238ad919791e924500c3]: Sch. 1 para. 17 not in force at Royal Assent, see s. 103(3)

[^key-534eec435eb4d64345c83bbf2cd6f3a3]: Sch. 1 para. 18 not in force at Royal Assent, see s. 103(3)

[^key-ba3e195ae1fcef9ca89574e6604e3076]: Sch. 1 para. 19 not in force at Royal Assent, see s. 103(3)

[^key-95e69e644de69bc5346f971bfad3e012]: Sch. 1 para. 20 not in force at Royal Assent, see s. 103(3)

[^key-fe0695d82acf7f3120fdf749268d14ee]: Sch. 1 para. 21 not in force at Royal Assent, see s. 103(3)

[^key-4d4076e2b765fb9bdd03f69e7fc23891]: Sch. 1 para. 22 not in force at Royal Assent, see s. 103(3)

[^key-cc1e28ed112ed3bdb8be47277bddd27e]: Sch. 1 para. 23 not in force at Royal Assent, see s. 103(3)

[^key-cef7c4b8f93822e90288bbaf0dd2e55a]: Sch. 1 para. 24 not in force at Royal Assent, see s. 103(3)

[^key-94f4661db9224293a7b02199a1a872d5]: Sch. 1 para. 25 not in force at Royal Assent, see s. 103(3)

[^key-8985214629d6daef4e4db30badbadc25]: Sch. 1 para. 26 not in force at Royal Assent, see s. 103(3)

[^key-7b26b44d036239711a45e8cca00cbda4]: Sch. 1 para. 27 not in force at Royal Assent, see s. 103(3)

[^key-f16d65f85b8c04cbde1f8e450c249c37]: Sch. 1 para. 28 not in force at Royal Assent, see s. 103(3)

[^key-6888e62ff07ad3f10ef5d0826d5dae59]: Sch. 1 para. 29 not in force at Royal Assent, see s. 103(3)

[^key-680d3d42a35f79627d41d3fc3865f5de]: Sch. 1 para. 30 not in force at Royal Assent, see s. 103(3)

[^key-270e29d0104cd2fe466d88d55b93aa51]: Sch. 1 para. 31 not in force at Royal Assent, see s. 103(3)

[^key-42bfa66d01bd2157ee561d183dc51423]: Sch. 1 para. 32 not in force at Royal Assent, see s. 103(3)

[^key-bc79f1c70f087bc0aa57f6314de1b647]: Sch. 1 para. 33 not in force at Royal Assent, see s. 103(3)

[^key-df6ffd4fb23e6ac3c0db5f481e7a8713]: Sch. 1 para. 34 not in force at Royal Assent, see s. 103(3)

[^key-c2cc16624968f70c5e95c56a188e537c]: Sch. 1 para. 35 not in force at Royal Assent, see s. 103(3)

[^key-679eb37cda63d252f65a6d6807fee803]: Sch. 1 para. 36 not in force at Royal Assent, see s. 103(3)

[^key-97b6a1f7cb0881a1ae0faf112423971d]: Sch. 1 para. 37 not in force at Royal Assent, see s. 103(3)

[^key-81afa633db34688870ae2f29adecf0df]: Sch. 1 para. 38 not in force at Royal Assent, see s. 103(3)

[^key-f563f299f143f5f37bff62ce73f3beff]: Sch. 2 para. 1 not in force at Royal Assent, see s. 103(3)

[^key-e50de6e71df91f7cb207447943728de2]: Sch. 2 para. 2 not in force at Royal Assent, see s. 103(3)

[^key-3a8c901a20cc398fc4a919f0f8d11c37]: Sch. 2 para. 3 not in force at Royal Assent, see s. 103(3)

[^key-e98c90d4a98fd958b0cd8dbd38d64957]: Sch. 2 para. 4 not in force at Royal Assent, see s. 103(3)

[^key-fd254e50f05e06d6dfb7dd79e2e4db94]: Sch. 2 para. 5 not in force at Royal Assent, see s. 103(3)

[^key-9c852cef9a785afbe4be04777d1fbf68]: Sch. 2 para. 6 not in force at Royal Assent, see s. 103(3)

[^key-e767b51227184587f948c07d18a70274]: Sch. 2 para. 7 not in force at Royal Assent, see s. 103(3)

[^key-f004be6fbcaffc84da1eec420d4272dc]: Sch. 2 para. 8 not in force at Royal Assent, see s. 103(3)

[^key-e4ce803c13c7c9c99e082c83f9399941]: Sch. 2 para. 9 not in force at Royal Assent, see s. 103(3)

[^key-5ded85f984e93b7d49be8cbc50d87bf6]: Sch. 2 para. 10 not in force at Royal Assent, see s. 103(3)

[^key-5a3ef95e6709ecd0d66a34db70bf2dd1]: Sch. 2 para. 11 not in force at Royal Assent, see s. 103(3)

[^key-d22c9b0d94c26a0541f14e62512e897a]: Sch. 2 para. 12 not in force at Royal Assent, see s. 103(3)

[^key-3288a7487271fbfd15e4f5713416ee17]: Sch. 2 para. 13 not in force at Royal Assent, see s. 103(3)

[^key-fea90107ae09fccf26d4be511d95f05e]: Sch. 2 para. 14 not in force at Royal Assent, see s. 103(3)

[^key-9c6f15ac0aefb4eaecfe9c66b18188b0]: Sch. 2 para. 15 not in force at Royal Assent, see s. 103(3)

[^key-021e58e5d5333b5cd9e08910b652b24a]: Sch. 2 para. 16 not in force at Royal Assent, see s. 103(3)

[^key-7c2aeb35b258413a337ec047e3512d05]: Sch. 2 para. 17 not in force at Royal Assent, see s. 103(3)

[^key-d9bed9b718dabe474a135ac5b11d0da3]: Sch. 2 para. 18 not in force at Royal Assent, see s. 103(3)

[^key-e3b59ee27888e675bb3f97fb103bae76]: Sch. 2 para. 19 not in force at Royal Assent, see s. 103(3)

[^key-768813aebc6b0e5b559552540aee0040]: Sch. 2 para. 20 not in force at Royal Assent, see s. 103(3)

[^key-f6891eda202b2be3803bcc8c036c83e8]: Sch. 3 para. 1 not in force at Royal Assent, see s. 103(3)

[^key-091bb73900790dc0100ddb5b56157905]: Sch. 3 para. 2 not in force at Royal Assent, see s. 103(3)

[^key-dc4fc2ff36337f5684d0c1b23b2b414b]: Sch. 3 para. 3 not in force at Royal Assent, see s. 103(3)

[^key-628e70c889d484119e72daa964ade5da]: Sch. 3 para. 4 not in force at Royal Assent, see s. 103(3)

[^key-5166aff7f30bfb7b2eaa3e624e7063fd]: Sch. 3 para. 5 not in force at Royal Assent, see s. 103(3)

[^key-35050158dd593e658c1874a514e5c083]: Sch. 3 para. 6 not in force at Royal Assent, see s. 103(3)

[^key-e916f292db984555fe5709dcbd144a59]: Sch. 3 para. 7 not in force at Royal Assent, see s. 103(3)

[^key-4b380c6c0a362b90e10a89d3de2f3698]: Sch. 3 para. 8 not in force at Royal Assent, see s. 103(3)

[^key-810b1efd4e87993ba3e036db100502a8]: Sch. 3 para. 9 not in force at Royal Assent, see s. 103(3)

[^key-214025512494b824e8ea46d9f18657a4]: Sch. 3 para. 10 not in force at Royal Assent, see s. 103(3)

[^key-32f1965a129d089ae3d3f1c3e2ed456b]: Sch. 3 para. 11 not in force at Royal Assent, see s. 103(3)

[^key-9a11c55078b41d9d35c19957efe2c4fb]: Sch. 3 para. 12 not in force at Royal Assent, see s. 103(3)

[^key-eb15b59c150848ad5ce7548014e27766]: Sch. 3 para. 13 not in force at Royal Assent, see s. 103(3)

[^key-65ddf1a2d7aa24402dad9738d61ea827]: Sch. 3 para. 14 not in force at Royal Assent, see s. 103(3)

[^key-de59dd9d14df51e9f9c52e01bfb723fa]: Sch. 3 para. 15 not in force at Royal Assent, see s. 103(3)

[^key-b4fb5cf1dc36e781dceefccb57e582f7]: Sch. 3 para. 16 not in force at Royal Assent, see s. 103(3)

[^key-815a2c744a02d8aba5b9f0fb9e59d8fe]: Sch. 3 para. 17 not in force at Royal Assent, see s. 103(3)

[^key-77efb4aac038b658beb0e455a794187c]: Sch. 3 para. 18 not in force at Royal Assent, see s. 103(3)

[^key-e10791a3330a20e776aee73e349bdfbd]: Sch. 3 para. 19 not in force at Royal Assent, see s. 103(3)

[^key-da3389892faa0e6de0d9d3238e3bcbe6]: Sch. 3 para. 20 not in force at Royal Assent, see s. 103(3)

[^key-ed8184eb1bb1fce6b245cb7bd90c47f2]: Sch. 3 para. 21 not in force at Royal Assent, see s. 103(3)

[^key-0bae993fe32a9ec8ae244ea2aa1ad943]: Sch. 3 para. 22 not in force at Royal Assent, see s. 103(3)

[^key-b1cb6a15a9aa099ed8e5fe22fe5d393c]: Sch. 3 para. 23 not in force at Royal Assent, see s. 103(3)

[^key-f1e2bfdc638f4e319ded7399eef0ac8e]: Sch. 3 para. 24 not in force at Royal Assent, see s. 103(3)

[^key-8c887108244e4a4a6c9623bf38ebc7db]: Sch. 3 para. 25 not in force at Royal Assent, see s. 103(3)

[^key-d3ffba92665115f5c7a593c8b299de37]: Sch. 3 para. 26 not in force at Royal Assent, see s. 103(3)

[^key-86613afe975bf278e0040bc76ac66e9f]: Sch. 3 para. 27 not in force at Royal Assent, see s. 103(3)

[^key-1d0028a5035658b43b9574835636cfc3]: Sch. 3 para. 28 not in force at Royal Assent, see s. 103(3)

[^key-7a1e88972afd8d127bcedd11953ad000]: Sch. 3 para. 29 not in force at Royal Assent, see s. 103(3)

[^key-2057eb3f646552978ee94b4ea4a12508]: Sch. 3 para. 30 not in force at Royal Assent, see s. 103(3)

[^key-403bf2619959892ce9a6f095e6f2bd66]: Sch. 3 para. 31 not in force at Royal Assent, see s. 103(3)

[^key-c412f17113d40601999bc3195b88d59a]: Sch. 3 para. 32 not in force at Royal Assent, see s. 103(3)

[^key-068fe71e421c5645ac0b7af3b837218d]: Sch. 3 para. 33 not in force at Royal Assent, see s. 103(3)

[^key-e54f1725cda209b67c4c89124f0b94ea]: Sch. 3 para. 34 not in force at Royal Assent, see s. 103(3)

[^key-25a1996f63df7dc1de617c0043ba2e68]: Sch. 3 para. 35 not in force at Royal Assent, see s. 103(3)

[^key-2d0da1e521ee7425addefb90252d53ac]: Sch. 3 para. 36 not in force at Royal Assent, see s. 103(3)

[^key-0da9be83c5aba087f20106b189f6210a]: Sch. 3 para. 37 not in force at Royal Assent, see s. 103(3)

[^key-85b6bdafba2dfd0f4b17dc0a8925b6da]: Sch. 3 para. 38 not in force at Royal Assent, see s. 103(3)

[^key-2112e54b80fa38b27b2640ef4e3268ef]: Sch. 3 para. 39 not in force at Royal Assent, see s. 103(3)

[^key-dd56b10956096996061db3317105d279]: Sch. 3 para. 40 not in force at Royal Assent, see s. 103(3)

[^key-a09bcf4a1e3ebe0dc8cea04ac99ff1be]: Sch. 3 para. 41 not in force at Royal Assent, see s. 103(3)

[^key-2497034b6136d9b9321d2c283ee8f039]: Sch. 3 para. 42 not in force at Royal Assent, see s. 103(3)

[^key-e9fe1934f176441d6c25aa7b7df3de4a]: Sch. 3 para. 43 not in force at Royal Assent, see s. 103(3)

[^key-a4143af9d3678b0a0d9b3996b1cdebd6]: Sch. 3 para. 44 not in force at Royal Assent, see s. 103(3)

[^key-e0b79c9ab674c902d9fe0ce69c38cea2]: Sch. 3 para. 45 not in force at Royal Assent, see s. 103(3)

[^key-f9edf5186016d9d5ebf9e36615eb281f]: Sch. 3 para. 46 not in force at Royal Assent, see s. 103(3)

[^key-3628a226727262d64372948608f074db]: Sch. 3 para. 47 not in force at Royal Assent, see s. 103(3)

[^key-a7f586473797a95c5d08a3140152b2ba]: S. 36 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-df2eeee27bb4f9187c29e023e1cce5c1]: S. 79 in force at 5.3.2026 by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-3439bb20a15ed87030cd125afd5827ae]: S. 89 in force at 5.3.2026 by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-fd742a5069723fba13bee652072008e7]: S. 43 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-d29787c99cd8d6557bcdf60d5a5715a4]: S. 1 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-be0e9a2103397451a6fef188dca65f03]: S. 2 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-16972e8f2063f847d8adf48c85b9e303]: S. 3 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-25fdfbb6b307e119b49966ae56076efc]: S. 4 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-2327fab6649b4f1e9d32fd9c0a65945b]: S. 5 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-c8b9a7c729deaa30907fa48e1cd38976]: S. 6 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-7035e98acd176b125eecf42a572ed465]: S. 7 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-a1256006d82a2320f54974240697139f]: S. 8 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-368a3eaf6054ac6fa4b97073c275b8ea]: S. 9 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-2a97e97055bf789e11a18b11fad868cd]: S. 10 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-25a1d543d8cddc9dc4688cc4cb7b6632]: S. 11 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-8ecb24a525476931fc7753076397c415]: S. 12 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-c4c843b470253a76eb35a2bacab333a0]: S. 13 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-5b573fa710bca6468dcc8f07c3cf26d2]: S. 14 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-d1be037ba240a04ada4adcb2d2ac0909]: S. 15 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-4ae00ae749944c1335aedb112258d1c4]: S. 16 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-dddea0c018dc87df238c5ec683b820a8]: S. 17 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-0674f642f92583c42ef9c0173ea6a889]: S. 18 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-e565a0bf59e1efc9d4017b31e088fded]: S. 19 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-318feb9dcb6fcfff562f819b4755e797]: S. 20 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-aab6d866102cd42b5058e54fa16b5f63]: S. 21 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-944f16490f16b4c9897e4bcc362b54ad]: S. 22 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-040201d19f8096c6164ee92efb8e902c]: S. 23 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-6d0cda326903d92fe68957e95746930f]: S. 24 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-619cee5ca760eee04db36e20d3f19eb8]: S. 25 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-5b5fb714b36d5e2f50f02b1581892f85]: S. 26 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-a990d4505c7c7ac1b8721edc137596bb]: S. 27 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-08d33edb62b86bbc3a175cf6c0024663]: S. 28 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-1897fabfeee1471b90a3ca2898e048a3]: S. 29 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-6e151b9ea729923e7e2522856ecedcac]: S. 30 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-dee3893a51140f50ce8a89496ebcfb25]: S. 31 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-ada4c344f64762bbc9168dfcfc308178]: S. 32 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-d8fd92e0d25ec3f23bcd10604e20db70]: S. 33 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-3091e810094d9f21c7af4033f8c2d975]: S. 34 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-49e71c52a7581b175b25c39159ab6741]: S. 35 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-2014538989a386460e3c6660b333ad2f]: S. 37 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-b325b783767c6261e841e78296dbc103]: S. 38 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-3fdda2e8327fb9f397d92b14d13f1266]: S. 39 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-bd87f647fde9f3faba32873be3aafdcb]: S. 40 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-f6ac331a71a1501d40b9e330c45133e5]: S. 41 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-7936f30fba792bf20de7efb7f18c6c72]: S. 42 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-65f678294cbc651c0c9641256a3f94d6]: S. 44 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-58d47287ca93335fdcbfadc98a9539f2]: S. 45 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-3407163fa11c00dbbde35de99cbb84b0]: S. 46 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-750f41face43161512b29f87b1b4b262]: S. 47 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-5fa16509ac6f558bd766aa903e9b3bed]: S. 48 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-6b99c1672c489719206a07e39e50d5c3]: S. 49 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-80eab17e3c0aec446d5276d8a0af9795]: S. 95 in force at 5.3.2026 by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-a060b2edcf09adfacfb673bfd7a27599]: Sch. 2 para. 1 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-a436b3ed7714a743f1d779a438087051]: Sch. 2 para. 2 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-a72ed648063ae62662195fb4068ba027]: Sch. 2 para. 3 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-bd31ea6255e530c6b1e2f1f88ad6ece6]: Sch. 2 para. 4 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-99fdaea5de5396039686c9c40d8c05d6]: Sch. 2 para. 5 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-268b05710894c8364cefd3c709d7c3da]: Sch. 2 para. 6 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-cac09b3d368b3fd7b64093ef0c99ddbe]: Sch. 2 para. 7 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-e783d469932f45c2bf127f1c4067a26a]: Sch. 2 para. 8 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-1710f495071d0897f926cdcfac1a6513]: Sch. 2 para. 9 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-571017830e6934d128db3f68e5367a02]: Sch. 2 para. 10 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-63ec69308a787e7f28e74b9dfe30c687]: Sch. 2 para. 11 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-d1e8809fc0aa3715a5617e5022d14e33]: Sch. 2 para. 12 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-efc0e2c5e3c388c99e8015660f2c0546]: Sch. 2 para. 13 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-228dd5a16b0764662af2e1bb085b7fce]: Sch. 2 para. 14 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-1d9e831fee0e7f09a7343b8d3adcfa25]: Sch. 2 para. 15 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-63079c52070adb3064a65b6e75e5b512]: Sch. 2 para. 16 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-ceb4c4c3ee476dd593cc9b1d75370bd5]: Sch. 2 para. 17 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-53b5544a0e60bd9a7736b1b8eca521da]: Sch. 2 para. 18 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-5cc20802a94b98a269e899bf2992fa62]: Sch. 2 para. 19 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1

[^key-1ed26739910624e4cdfcadb155f6ed48]: Sch. 2 para. 20 in force at 5.3.2026 for specified purposes by S.S.I. 2026/96, reg. 2(1)(2), sch. 1