The Children and Young People (Scotland) Act 2014 (Part 4 and Part 5 Complaints) Order 2016
Made: 15th March 2016
Coming into force: 31st August 2016
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Citation, commencement and interpretation
1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Matters which may be the subject of a complaint
2
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Persons who may make a complaint
3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Procedure for making a complaint
4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Procedure for consideration of a complaint
5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investigation procedure
6
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extension of timescales in special circumstances
7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Determination of complaints
8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ombudsman’s remit in relation to Part 4 and Part 5 complaints
9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Signed
AILEEN CAMPBELL — Authorised to sign by the Scottish Ministers — 15th March 2016
Explanatory note
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Footnotes
[^f00001]: 2014 asp 8.
[^f00002]: 2002 asp 11.
[^f00003]: The entry for “the 2015 Act” in section 23(1) of the Scottish Public Services Ombudsman Act 2002 was inserted by section 13(7)(a) of the Welfare Funds (Scotland) Act 2015 (asp 5), and will come into force on 1st April 2016 (by virtue of S.S.I. 2015/428).
Editorial notes
[^key-01c5510bf2962fec238199de17267ce7]: Order revoked (6.10.2016) by The Children and Young People (Scotland) Act 2014 (Part 4 and Part 5 Complaints) Revocation Order 2016 (S.S.I. 2016/314), arts. 1, 2
Reading this document does not replace reading the official text published on legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. We assume no responsibility for any inaccuracies arising from the conversion of the original CLML XML to this format.