Public Services Ombudsman (Wales) Act 2005

[^c20569271]: Words in s. 43(1) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 84(2)(b) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338411]: S. 43(4) inserted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 84(3) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338431]: Words in s. 44(1)(2) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 85(2) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338461]: S. 44(3) repealed by Government of Wales Act 2006 (c. 32), s. 160(1), 163, Sch. 10 para. 85(3), Sch. 12 (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20335961]: Sch. 1 para. 1 wholly in force at 1.4.2006; Sch. 1 para. 1 not in force at Royal Assent see s. 40; Sch. 1 para. 1 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(a), 5(1)(3), Sch. 1 Pt. 1

[^c20338511]: Sch. 1 para. 1 substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(2) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20335971]: Sch. 1 para. 2 wholly in force at 1.4.2006; Sch. 1 para. 2 not in force at Royal Assent see s. 40; Sch. 1 para. 2 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(a), 5(1)(3), Sch. 1 Pt. 1

[^c20335981]: Sch. 1 para. 3 wholly in force at 1.4.2006; Sch. 1 para. 3 not in force at Royal Assent see s. 40; Sch. 1 para. 3 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(a), 5(1)(3), Sch. 1 Pt. 1

[^c20338531]: Sch. 1 para. 3(3)(b) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(3)(a) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338551]: Words in Sch. 1 para. 3(4) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(3)(b) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338591]: Sch. 1 para. 3(5) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(3)(c) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338611]: Sch. 1 para. 4(1) substituted for Sch. 1 para. 4(1)(2) by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(4) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20335991]: Sch. 1 para. 5 wholly in force at 1.4.2006; Sch. 1 para. 5 not in force at Royal Assent see s. 40; Sch. 1 para. 5(1)-(3) in force for certain purposes at 12.10.2005 and Sch. 1 para. 5 wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(a), 5(1)(3), Sch. 1 Pt. 1

[^c20338631]: Words in Sch. 1 para. 5(1)(d) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(5) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20336001]: Sch. 1 para. 6 wholly in force at 1.4.2006; Sch. 1 para. 6 not in force at Royal Assent see s. 40; Sch. 1 para. 6 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(a), 5(1)(3), Sch. 1 Pt. 1

[^c20338671]: Words in Sch. 1 para. 7(3)(a) inserted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(6)(a) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338691]: Words in Sch. 1 para. 7(3)(b) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(6)(b) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20336031]: Sch. 1 para. 8 wholly in force at 1.4.2006; Sch. 1 para. 8 not in force at Royal Assent see s. 40; Sch. 1 para. 8 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(a), 5(1)(3), Sch. 1 Pt. 1

[^c20338721]: Sch. 1 para. 9(6) inserted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(7) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20569111]: Sch. 1 para. 10 and preceding cross-heading substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(8)(a) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20568961]: Sch. 1 para. 10 and preceding cross-heading substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(8)(a) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20344181]: Sch. 1 para. 11(4) excluded (31.3.2006 at 16:03 hrs) by virtue of The Public Services Ombudsman (Wales) Act 2005 (Consequential Amendments to the Local Government Pension Scheme Regulations 1997 and Transitional Provisions) Order 2006 (S.I. 2006/1011), arts. 1(1), 3

[^c20344231]: Words in Sch. 1 para. 11(5) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(9)(a) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20344251]: Words in Sch. 1 para. 11(5) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(9)(b) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338791]: Sch. 1 para. 13(4) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(10) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338851]: Words in Sch. 1 para. 14(3) inserted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(11)(a) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20338871]: Words in Sch. 1 para. 14(3) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(11)(b) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20336391]: Sch. 1 para. 15 partly in force; Sch. 1 para. 15 not in force at Royal Assent see s. 40; Sch. 1 para. 15(1)-(4) in force at 1.4.2006 by S.I. 2005/2800, art. 5(1)(3)

[^c20339021]: Words in Sch. 1 para. 15(2) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), {Sch. 10 para. 86(12)(a) } (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339041]: Words in Sch. 1 para. 15(3) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(12)(b)(i) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339101]: Words in Sch. 1 para. 15(3) repealed by Government of Wales Act 2006 (c. 32), s. 160(1), 163, Sch. 10 para. 86(12)(b)(ii), Sch. 12 (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339081]: Words in Sch. 1 para. 15(3) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(12)(b)(iii) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339061]: Sch. 1 para. 15(4) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(12)(c) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c21076171]: Sch. 1 para. 16(1A) inserted (11.11.2010) by Constitutional Reform and Governance Act 2010 (c. 25), ss. 44(7), 52; S.I. 2010/2703, art. 2

[^c20339111]: Words in Sch. 1 para. 18 substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(13)(a) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339171]: Words in Sch. 1 para. 18(6)(a) substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 86(13)(b) (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339191]: Words in Sch. 2 para. 1 substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 87 (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20336921]: Sch. 2 para. 7 omitted (1.4.2006) by virtue of The National Council for Education and Training for Wales (Transfer of Functions to the National Assembly for Wales and Abolition) Order 2005 (S.I. 2005/3238), art. 9(1), Sch. 1 para. 93 (with art. 7)

[^c20339731]: Sch. 2 para. 8 substituted (1.4.2006) by The Public Services Ombudsman for Wales (Jurisdiction and Transitional Provisions and Savings) Order 2006 (S.I. 2006/363), art. 2(a)

[^c20339771]: Sch. 2 para. 10 omitted (1.4.2006) by virtue of The Public Services Ombudsman for Wales (Jurisdiction and Transitional Provisions and Savings) Order 2006 (S.I. 2006/363), art. 2(b)

[^c20344351]: Sch. 3: entries substituted by Government of Wales Act 2006 (c. 32), s. 160(1), Sch. 10 para. 88 (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20344741]: Sch. 3: entry inserted (26.11.2008) by Climate Change Act 2008 (c. 27), ss. 32(2), 100(1), Sch. 1 para. 35

[^c20344291]: Sch. 3: entry inserted (1.4.2006) by The Public Services Ombudsman for Wales (Jurisdiction and Transitional Provisions and Savings) Order 2006 (S.I. 2006/363), art. 3

[^c20336941]: Sch. 3: entry omitted (1.4.2006) by virtue of The National Council for Education and Training for Wales (Transfer of Functions to the National Assembly for Wales and Abolition) Order 2005 (S.I. 2005/3238), art. 9(1), Sch. 1 para. 94 (with art. 7)

[^c22545251]: Words in Sch. 3 omitted (1.4.2006) by virtue of The Wales Tourist Board (Transfer of Functions to the National Assembly for Wales and Abolition) Order 2005 (S.I. 2005/3225), art. 6(2), Sch. 2 Pt. 1 para. 7 (with art. 3)

[^c20336961]: Sch. 3: entry omitted (1.4.2006) by virtue of The Welsh Development Agency (Transfer of Functions to the National Assembly for Wales and Abolition) Order 2005 (S.I. 2005/3226), arts. 1(2), 2(1), 7(1)(b), Sch. 2 Pt. 1 para. 15 (with art. 3(1))

[^c20336231]: Sch. 4 para. 1 wholly in force at 1.4.2006; Sch. 4 para. 1 not in force at Royal Assent see s. 40; Sch. 4 para. 1 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 4(1)(2), 5(1)(3) (with art. 4(3))

[^c20336261]: Sch. 4 para. 2 wholly in force at 1.4.2006; Sch. 4 para. 2 not in force at Royal Assent see s. 40; Sch. 4 para. 2 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 4(1)(2), 5(1)(3) (with art. 4(3))

[^c20336271]: Sch. 4 para. 4 wholly in force at 1.4.2006; Sch. 4 para. 4 not in force at Royal Assent see s. 40; Sch. 4 para. 4 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 4(1)(2), 5(1)(3) (with art. 4(3))

[^c20336301]: Sch. 4 para. 11 wholly in force at 1.4.2006; Sch. 4 para. 11 not in force at Royal Assent see s. 40; Sch. 4 para. 11(a)(c)-(e) in force for certain purposes at 12.10.2005 and Sch. 4 para. 11 wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 4(1)(2), 5(1)(3) (with art. 4(3))

[^c20336331]: Sch. 4 para. 14 wholly in force at 1.4.2006; Sch. 4 para. 14 not in force at Royal Assent see s. 40; Sch. 4 para. 14(a) in force for certain purposes at 12.10.2005 and Sch. 4 para. 14 wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 4(1)(2), 5(1)(3) (with art. 4(3))

[^c20336341]: Sch. 4 para. 23 wholly in force at 1.4.2006; Sch. 4 para. 23 not in force at Royal Assent see s. 40; Sch. 4 para. 23 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 4(1)(2), 5(1)(3) (with art. 4(3))

[^c20344591]: Sch. 6 para. 9(5) repealed (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28), ss. 241, 245, Sch. 18 Pt. 14; S.I. 2008/917, art. 2(1)(v)(ii)

[^c20344641]: Sch 6 para. 13(2)(3)(4) repealed (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 10), ss. 241, 245, {Sch. 18, Pt. 14}; S.I. 2008/917, art. 2(1)(v)(ii)

[^c20336151]: Sch. 6 para. 18 wholly in force at 1.4.2006; Sch. 6 para. 18 not in force at Royal Assent see s. 40; Sch. 6 para. 18(11)(13) in force for certain purposes at 12.10.2005 and Sch. 6 para. 18 wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(b), 5(1), Sch. 1 Pt. 2 (with art. 7)

[^c20344691]: Sch. 6 para. 18(11) repealed (1.4.2008) by Local Government and Public Involvement in Health Act 2007 (c. 28), ss. 241, 245, Sch. 18 Pt. 14; S.I. 2008/917, art. 2(1)(v)(ii)

[^c20339701]: Sch. 6 para. 20 repealed (1.3.2007) by National Health Service (Consequential Provisions) Act 2006 (c. 43), ss. 6, 8, Sch. 4 (with Sch. 2 Pt. 1, Sch. 3 Pt. 1)

[^c20336041]: Sch. 6 paras. 61-63 wholly in force at 1.4.2006; Sch. 6 paras. 61-63 not in force at Royal Assent see s. 40; Sch. 6 paras. 61-63 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(a), 5(1)(3), Sch. 1 Pt. 1

[^c20339211]: Sch. 6 paras. 62-64 repealed by Government of Wales Act 2006 (c. 32), s. 161, 163, Sch. 12 (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339241]: Sch. 6 paras. 62-64 repealed by Government of Wales Act 2006 (c. 32), s. 161, 163, Sch. 12 (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20339251]: Sch. 6 paras. 62-64 repealed by Government of Wales Act 2006 (c. 32), s. 161, 163, Sch. 12 (with Sch. 11 para. 22), the amending provision coming into force immediately after "the 2007 election" (held on 3.5.2007) subject to s. 161(4)(5) of the amending Act, which provides for certain provisions to come into force for specified purposes immediately after the end of "the initial period" (which ended with the day of the first appointment of a First Minister on 25.5.2007) - see ss. 46, 161(1)(4)(5) of the amending Act.

[^c20336161]: Sch. 7 wholly in force at 1.4.2006; Sch. 7 not in force at Royal Assent see s. 40; Sch. 7 in force for certain purposes at 12.10.2005 and wholly in force at 1.4.2006 by S.I. 2005/2800, arts. 3(b), 5(1)(3), Sch. 1 Pt. 2 (with arts. 5(2), 7, Sch. 2)

[^key-cd904aa8c89a7cf8718ac121859660e9]: Words in Sch. 3 inserted (31.12.2011) by The Welsh Ministers (Transfer of Functions) (No. 2) Order 2009 (S.I. 2009/3019), arts. 1(2), 12

[^key-97a717a17ab06556fbbf169acabfd9c5]: Words in Sch. 3 substituted (1.4.2012) by The Welsh Language (Wales) Measure 2011 (Transfer of functions, Transitional and Consequential Provisions) Order 2012 (S.I. 2012/990), arts. 1(2), 9

[^key-cc9623b29d99f9301af0a4533612909b]: Pt. 2 applied (with modifications) (22.11.2012) by The Police and Crime Panels (Application of Local Authority Enactments) Regulations 2012 (S.I. 2012/2734), regs. 1(1), 3-6, Sch. Pt. 3

[^key-1cbc557b16cbd43f2b106c6897973aba]: Sch. 2 applied (with modifications) (22.11.2012) by The Police and Crime Panels (Application of Local Authority Enactments) Regulations 2012 (S.I. 2012/2734), regs. 1(1), 3-6, Sch. Pt. 3

[^key-8ee831ff120bab0587cc6306401c093d]: Sch. 4 para. 2(a) repealed (1.7.2012 for specified purposes, 22.11.2012 in so far as not already in force) by Localism Act 2011 (c. 20), s. 240(2), Sch. 25 Pt. 5; S.I. 2012/1463, art. 5(d) (with arts. 6, 7) (as amended (3.7.2012) by S.I. 2012/1714, art. 2); S.I. 2012/2913, arts. 1(2), 2(b)(c) (with arts. 3-6)

[^key-1b07c4de7b4a96efaba74ba0bc4590bb]: Sch. 4 paras. 5-8 repealed (1.7.2012 for specified purposes, 22.11.2012 in so far as not already in force) by Localism Act 2011 (c. 20), s. 240(2), Sch. 25 Pt. 5; S.I. 2012/1463, art. 5(d) (with arts. 6, 7) (as amended (3.7.2012) by S.I. 2012/1714, art. 2); S.I. 2012/2913, arts. 1(2), 2(b)(c) (with arts. 3-6)

[^key-78359c67c130ba06e4a65a78cb688a68]: Sch. 4 para. 21 repealed (1.7.2012 for specified purposes, 22.11.2012 in so far as not already in force) by Localism Act 2011 (c. 20), s. 240(2), Sch. 25 Pt. 5; S.I. 2012/1463, art. 5(d) (with arts. 6, 7) (as amended (3.7.2012) by S.I. 2012/1714, art. 2); S.I. 2012/2913, arts. 1(2), 2(b)(c) (with arts. 3-6)

[^key-a6e5ac508056e1a66cb35b593eee448c]: Sch. 4 para. 22(a) repealed (1.7.2012 for specified purposes, 22.11.2012 in so far as not already in force) by Localism Act 2011 (c. 20), s. 240(2), Sch. 25 Pt. 5; S.I. 2012/1463, art. 5(d) (with arts. 6, 7) (as amended (3.7.2012) by S.I. 2012/1714, art. 2); S.I. 2012/2913, arts. 1(2), 2(b)(c) (with arts. 3-6)

[^key-6fbe8d00f198b4f0cb467b4db1f83cc9]: Words in Sch. 4 para. 23 repealed (1.7.2012 for specified purposes, 22.11.2012 in so far as not already in force) by Localism Act 2011 (c. 20), s. 240(2), Sch. 25 Pt. 5; S.I. 2012/1463, art. 5(d) (with arts. 6, 7) (as amended (3.7.2012) by S.I. 2012/1714, art. 2); S.I. 2012/2913, arts. 1(2), 2(b)(c) (with arts. 3-6)

[^key-b56a6b5fbfc777625ee0041ec3e70ea3]: Words in Sch. 3 substituted (22.11.2012) by Police Reform and Social Responsibility Act 2011 (c. 13), s. 157(1), Sch. 16 para. 343; S.I. 2012/2892, art. 2(i)

[^key-8424640b609b890c22d133c91dcca4fe]: Words in Sch. 2 para. 1 substituted (22.11.2012) by Police Reform and Social Responsibility Act 2011 (c. 13), s. 157(1), Sch. 16 para. 342; S.I. 2012/2892, art. 2(i)

[^key-294f2bbf8caa0589400de924a1b83077]: Words in Sch. 3 substituted (1.4.2013) by The Natural Resources Body for Wales (Functions) Order 2013 (S.I. 2013/755), art. 1(2), Sch. 2 para. 430 (with Sch. 7)

[^key-32391687081d34ddf41c9452f7610488]: Words in Sch. 3 inserted (30.9.2013) by Local Government (Democracy) (Wales) Act 2013 (anaw 4), s. 75(2)(d), Sch. 1 para. 3

[^key-56bca8ff8ff6cd7e2a476d5a5ac3353a]: Words in s. 2(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 15(a); S.I. 2014/2718, art. 2(b)

[^key-cb9b5bcf2b11f621ee01fdcc98a36eae]: Words in s. 2(4) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 15(b); S.I. 2014/2718, art. 2(b)

[^key-47d2dfd00cc023eefc127e01e294cc31]: Words in s. 4(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 16(a); S.I. 2014/2718, art. 2(b)

[^key-69e8b25c2e0e45ead07c3da86b081965]: Word in s. 4(1)(a) substituted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 16(b); S.I. 2014/2718, art. 2(b)

[^key-456e844661a5d7180853951a4a7dbf68]: Words in s. 7(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 17; S.I. 2014/2718, art. 2(b)

[^key-cb45ed40c628842955bb09e25cd37e24]: Words in s. 9(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 18(a); S.I. 2014/2718, art. 2(b)

[^key-bb7914d3cd6230ab1fc8c42e45956059]: Words in s. 9(3) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 18(b); S.I. 2014/2718, art. 2(b)

[^key-d047c1020c73ec5c94ae0bd16ae26e33]: Words in s. 10(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 19; S.I. 2014/2718, art. 2(b)

[^key-7f05386a0ce83dbb3ccb945fbacceb7e]: S. 14(A1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 20; S.I. 2014/2718, art. 2(b)

[^key-bf0a911d1fcdea2c5dd9bb3e8b2d6477]: Words in s. 23(1)(a) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 21(a); S.I. 2014/2718, art. 2(b)

[^key-519eb5703910e839d2b3aea705844604]: Words in s. 23(7) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 21(b); S.I. 2014/2718, art. 2(b)

[^key-8bfc12ab8ebd1a3ae7e884c3ad97dc90]: S. 26 omitted (1.11.2014) by virtue of Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 25; S.I. 2014/2718, art. 2(b)

[^key-8fa1bcac37e85548ae1e967e1ff9d03a]: S. 32 omitted (1.11.2014) by virtue of Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 26; S.I. 2014/2718, art. 2(b)

[^key-762a2ada33648fc1632e73c091a8f85a]: Words in s. 41(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 27(a); S.I. 2014/2718, art. 2(b)

[^key-ef2db4628c6e996c0d4e17504b606277]: Words in s. 41(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 27(b)(i); S.I. 2014/2718, art. 2(b)

[^key-396ebd83e6f8f29578db7935428c7493]: Words in s. 41(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 27(b)(ii); S.I. 2014/2718, art. 2(b)

[^key-c32a3a1d1b208167fe4f0c3b81d75ed4]: Words in s. 41(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 27(c)(i); S.I. 2014/2718, art. 2(b)

[^key-1f86013af9cd5e32c5c1aa740fb256d4]: Words in s. 41(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 27(c)(ii); S.I. 2014/2718, art. 2(b)

[^key-d7c17e21050387e73587afa62aa9f747]: Words in s. 41(1) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 27(d); S.I. 2014/2718, art. 2(b)

[^key-303f4a20aedd07ea8ef9917d1086a985]: S. 42(4A)-(4C) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 29(3); S.I. 2014/2718, art. 2(b)

[^key-ad0c7ddf2f751bab0480af54f8518eff]: S. 42(1)(d)-(f) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 29(2); S.I. 2014/2718, art. 2(b)

[^key-833988017de1731a82182e19142a1876]: Sch. 1 para. 5(1A) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 30(2)(b); S.I. 2014/2718, art. 2(b)

[^key-cf38da2281db4b8abd78523271267cc1]: Sch. 1 para. 5(1)(f)(g) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 30(2)(a); S.I. 2014/2718, art. 2(b)

[^key-ed6c7907f6ca64bb98a3183430556045]: Words in Sch. 1 para. 14(7)(a) inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 30(3); S.I. 2014/2718, art. 2(b)

[^key-cc96a2831599042c9f50396815a8ed9b]: Pts. 2A, 2B inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 2 (with Sch. 3 para. 3); S.I. 2014/2718, art. 2(b)

[^key-9d564b2f76a31188977ae81d64bfee69]: Sch. 3A inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 4; S.I. 2014/2718, art. 2(b)

[^key-946351bcdec388bf27a2d82e92b0dcde]: Ss. 25-25B omitted (1.11.2014) by virtue of Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 23; S.I. 2014/2718, art. 2(b)

[^key-7f8dac057aea2735007ec4469dfa86ff]: S. 25 cross-heading omitted (1.11.2014) by virtue of Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 22; S.I. 2014/2718, art. 2(b)

[^key-f4da1301f4ea1bd020d39defc251e145]: S. 26 cross-heading omitted (1.11.2014) by virtue of Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 24; S.I. 2014/2718, art. 2(b)

[^key-37a495b36c58fd57cc0df7590f7c6d69]: Words in Pt. 2 heading inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 14; S.I. 2014/2718, art. 2(b)

[^key-14454611cdbad4f22bbaaa664eabc026]: Words in s. 42 heading substituted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 28; S.I. 2014/2718, art. 2(b)

[^key-aa9df9cfa2b6e97060e7d7bf7e337b57]: Words in Sch. 2 title inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 31; S.I. 2014/2718, art. 2(b)

[^M_F_7c8c5fba-4c74-48ca-c237-40d1ee40bbbe]: S. 27 omitted (1.11.2014) by virtue of Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 25; S.I. 2014/2718, art. 2(b)

[^key-167eae93147353b5eb6ac39eb7e584a3]: Sch. 6 para. 59 repealed (1.4.2015) by Local Audit and Accountability Act 2014 (c. 2), s. 49(1), Sch. 1 Pt. 2; S.I. 2015/841, art. 3(a) (with arts. 5-8, Sch.) (as amended (27.6.2016) by S.I. 2016/675, art. 2)

[^key-732b5b7150abfb312a976a34e27b3cd1]: Words in Sch. 3 inserted (6.9.2015 for specified purposes) by Planning (Wales) Act 2015 (anaw 4), s. 58(2)(b)(4)(b), Sch. 1 para. 6

[^key-10bd60b13ab288d8a275c2730a70e1d5]: Words in Sch. 3 inserted (21.9.2015) by Qualifications Wales Act 2015 (anaw 5), s. 60(2), Sch. 1 para. 38; S.I. 2015/1687, art. 2 (with arts. 3-12)

[^key-1d48aee9b85bec23c00abd5b55a5d5e4]: S. 33(8)(9) inserted (6.4.2016) by Regulation and Inspection of Social Care (Wales) Act 2016 (anaw 2), s. 188(1), Sch. 3 para. 59; S.I. 2016/467, art. 2

[^key-d7c3aff72ed987ba8d43afa525b79acb]: Sch. 6 para. 76(b) omitted (6.4.2016) by virtue of The Social Services and Well-being (Wales) Act 2014 (Consequential Amendments) Regulations 2016 (S.I. 2016/413), regs. 2(1), 230

[^key-569d8271d8f383a7a0c735883d8c7564]: Words in Sch. 3 substituted (3.4.2017) by Regulation and Inspection of Social Care (Wales) Act 2016 (anaw 2), s. 188(1), Sch. 3 para. 50; S.I. 2017/309, art. 2(j) (with arts. 3, 4, Sch.)

[^key-9f781c201001054d6ba728bfe49943e6]: Words in Sch. 3 inserted (18.10.2017) by Tax Collection and Management (Wales) Act 2016 (anaw 6), ss. 35, 194(2); S.I. 2017/954, art. 2

[^M_F_284d8cbe-a912-4694-c683-3e6237ce9566]: Words in Sch. 3 substituted (14.7.2017) by Environment (Wales) Act 2016 (anaw 3), s. 88, Sch. 2 para. 24; S.I. 2017/714, art. 2

[^key-131ee8e5f63a495226a34cedbae05438]: Sch. 1 para. 20 omitted (1.4.2018) by virtue of Wales Act 2017 (c. 4), s. 71(4), Sch. 6 para. 63 (with Sch. 7 paras. 1, 6); S.I. 2017/1179, reg. 3(r)

Abolition of existing bodies and offices

Former health care providers and social landlords: modifications

Listed authorities

Listed authorities

Former health care providers social landlords, social care providers and palliative care providers : modifications

Disclosure of information

Conduct of local government members and employees

Consequential, transitional provisions etc.

Working collaboratively with the Commissioner for Older People in Wales

Disclosure of information

Former health care providers and social landlords: modifications

The Public Services Ombudsman for Wales

Information, documents, evidence and facilities

PART 2A — INVESTIGATION OF COMPLAINTS RELATING TO OTHER PERSONS: SOCIAL CARE AND PALLIATIVE CARE

Application of this Part

34A

• (1) This Part applies to the following matters—

• (a) action taken by a care home provider in connection with the provision of accommodation, nursing or personal care in a care home in Wales;

• (b) action taken by a domiciliary care provider in connection with the provision of domiciliary care in Wales;

• (c) action taken by an independent palliative care provider in connection with the provision of a palliative care service in Wales.

• (2) But this Part does not apply to—

• (a) matters which may be investigated under Part 2, or

• (b) matters described in Schedule 3A.

• (3) The Welsh Ministers may by order amend Schedule 3A by—

• (a) adding an entry,

• (b) removing an entry, or

• (c) changing an entry.

• (4) Before making an order under subsection (3), the Welsh Ministers must consult the Ombudsman.

• (5) No order is to be made under subsection (3) unless a draft of the statutory instrument containing it has been laid before, and approved by a resolution of, the Assembly.

• (6) For the meaning of the following terms see sections 34R to 34T—

• “care home”;

• “care home provider”;

• “domiciliary care”;

• “domiciliary care provider”;

• “palliative care service”;

• “independent palliative care provider”.

Investigation of complaints

34B

• (1) The Ombudsman may investigate a complaint about a matter to which this Part applies if—

• (a) the complaint has been duly made or referred to the Ombudsman, and

• (b) in the case of a complaint which relates to an independent palliative care provider, the condition in subsection (2) is met.

• (2) The condition is that the independent palliative care provider has received public funding, within the three years before the date of the action to which the complaint relates, in respect of a palliative care service that it provides in Wales.

• (3) In subsection (2) “public funding” means funding from—

• (a) the Welsh Ministers,

• (b) a Local Health Board established under section 11 of the National Health Service (Wales) Act 2006,

• (c) an NHS Trust, or

• (d) a county council or county borough council in Wales.

• (4) A complaint is “duly made” to the Ombudsman if (but only if)—

• (a) it is made by a person who is entitled under section 34D to make a complaint to the Ombudsman,

• (b) before the complaint is made—

• (i) the matter to which it relates has been brought, by or on behalf of the person affected, to the notice of the provider to whom it relates, and

• (ii) the provider has been given a reasonable opportunity to investigate the matter and to respond, and

• (c) the requirements of section 34E are met in respect of it.

• (5) A complaint is “duly referred” to the Ombudsman if (but only if)—

• (a) it is made by a person who is entitled under section 34D to make a complaint to the Ombudsman, and

• (b) the requirements of section 34F are met in respect of it.

• (6) It is for the Ombudsman to determine whether the requirements of subsection (1) have been met in respect of a complaint.

• (7) Where the Ombudsman determines that the requirements of subsection (1) have not been met in respect of a complaint because the requirements of subsection (4)(b), section 34E or section 34F(1)(a)(ii) or (b)(ii) have not been met in respect of that complaint, the Ombudsman may nonetheless investigate the complaint if—

• (a) it relates to a matter to which this Part applies, and

• (b) the Ombudsman thinks it reasonable to do so.

• (8) It is for the Ombudsman to decide whether to begin, continue or discontinue an investigation.

• (9) The Ombudsman may take any action which he or she thinks may assist in making a decision under subsection (8).

• (10) The Ombudsman may begin or continue an investigation into a complaint even if the complaint has been withdrawn.

34C

• (1) The Ombudsman may take any action he or she considers appropriate with a view to resolving a complaint which he or she has the power to investigate under section 34B.

• (2) The Ombudsman may take action under this section in addition to or instead of conducting an investigation into the complaint.

• (3) Any action under this section must be taken in private.

34D

• (1) The persons entitled to make a complaint to the Ombudsman are—

• (a) a member of the public (referred to in this Part as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship as a result of a matter to which this Part applies,

• (b) a person authorised in writing by the person aggrieved to act on that person's behalf, or

• (c) if the person aggrieved is not capable of authorising a person to act on his or her behalf (for example because the person has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved.

• (2) “Member of the public” does not include a person acting in his or her capacity as—