Consumers, Estate Agents and Redress Act 2007

[^key-9f4876e694313a907d8efaf6fce73d1a]: Words in s. 18(1) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(23)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-0713609298f4fc75b2e667deeba4ea71]: Words in s. 18(1) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(23)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-97d5e1de412d4af9ab22fff13cbba933]: Words in s. 19(1) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(24)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-4eec76fcf9a8d0654a14f528829e852e]: Words in s. 19(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(24)(b)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-f282d6a580bc41f8924c76877ba548ce]: Words in s. 19(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(24)(b)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-70fc08c8c970f5c2964ab364c4eb1491]: S. 19A(8A)-(8C) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(g)(iv) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-7c3be2cef5a508beebebd01d925250a0]: Words in s. 19A(1) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(a) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-9a72efb388feb3a007f1e1e5ed6519b8]: Words in s. 19A(3) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(b) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-1465e7ad2afb539f53cb87396eedb9e9]: Words in s. 19A(4)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(c) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-63fc786ea0639b7c961dc8d91bc71544]: Words in s. 19A(5) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(d)(i) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-71efe2c70920ff37055acaaab7dc5274]: Words in s. 19A(5) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(d)(ii) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-e565958fe2e93fa5dbe102b845773b8b]: Words in s. 19A(5)(c) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(d)(iii) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-338dc8a8eefbcb4e1ed6f4be882b86c5]: S. 19A(6) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(e) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-a53606393d6342545b48c52d423452ea]: Words in s. 19A(7) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(f)(i) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-4a2c4e108aebc5556430c960f0e2f7c5]: Words in s. 19A(7) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(f)(ii) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-d4cd7f7be00436b97dc70a75b77980b4]: Words in s. 19A(7) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(f)(iii) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-eae6ddd455fc2445c1152a209eb5b5d3]: Words in s. 19A(8) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(g)(i) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-44c8cefce24206569207e0ba396843bd]: Words in s. 19A(8) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(g)(ii) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-5cd50e8f400c5398e89f5f6c25219520]: Words in s. 19A(8) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(25)(g)(iii) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-ac6d7af6be545a3291f660ea6171bdd8]: S. 20 omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(26) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-660c2270b6022ca910ebfe4360354689]: S. 20A omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(26) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-3f134be742087b4d17b87b88dd9da783]: Words in s. 24 heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(a) (with Sch. 1 para. 28, Sch. 2 para. 13-15)

[^key-5303dfdf559d33a8f01684fc59e91e32]: S. 24(2A)(2B) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(d) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-8f9e59293cbd1e6a3018747bbfdd4644]: S. 24(8A) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(h) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-d74a19e3b83ae31af76d9b13feb9e7a8]: Words in s. 24(1) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-d7b3af9298ba744d675e97dfad75ff2c]: Words in s. 24(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(c)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-f298965e68b3c26e2a3dea75a1481f6c]: Words in s. 24(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(c)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-f39fb2d210095736a44b06a197f63213]: Words in s. 24(5) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(e) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-fd1d8e02a77f97eb8be62593683444e5]: Words in s. 24(6) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(f)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-bb0751c38e8a8928309a5ad8f938cb03]: Words in s. 24(6) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(f)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-7db78b0444a00d7bb42b1878f2674350]: Words in s. 24(8) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(27)(g) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-2fd7f70fdb36a24c5dd96e84fd2be0eb]: Words in s. 24(3)(a) substituted (1.4.2014) by The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) Order 2014 (S.I. 2014/892), art. 1(1), Sch. 1 para. 173 (with art. 3)

[^key-99fa6147254a7251e01a07ce33e37edc]: Words in s. 25(1) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(28)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-95d32fa0dfbf9984becebd4c7f52a84e]: Words in s. 25(4)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(28)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-c446d2ad4972c8c71df4213f367d10f0]: Words in s. 25(6) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(28)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-18ff84c1d31af9f8b8ca055d42839463]: Words in s. 26(3) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(29) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-de9a814efa9f33b047f66e8e027ee37b]: Words in s. 27 heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(30)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-4d65dcb1878d4f165b8453603e522298]: S. 27(1)(1A) substituted (1.4.2014) for s. 27(1) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(30)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-61227b4cd553b0bb32e12026933c7db0]: Words in s. 27(5) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(30)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-8cd3585b16e12de81b4f11bbfb4c71c8]: Words in s. 27(6) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(30)(d) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-2fb718362c06630115c9cd8d6c29b141]: Words in s. 27(3)(a) substituted (1.4.2014) by The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) Order 2014 (S.I. 2014/892), art. 1(1), Sch. 1 para. 174 (with art. 3)

[^key-4d9cca6015e21d671ae3025067e6fefd]: Words in s. 28(1)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(31) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-1365ac9b24c9d106c7a95a5c1cc863ec]: S. 29 inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-f184d97e52dd34cb03348e4b66a20cde]: Words in s. 29(3)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(a)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-da6c58eb82e6de061185261867f9e200]: Words in s. 29(4)(c) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(iii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-1c949e20cde38eba81b04d78f075afd2]: Words in s. 29(4)(ca) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(iv) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-982e744c766f8d7213986efed3f524a7]: Words in s. 29(4)(ca) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(v) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-cab3e1606e041723f14c9e1e08ddbbb9]: Words in s. 29(4)(cb) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(vi) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-f9d14620c9c8ef8b253153971a5accef]: Words in s. 29(3)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(a)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-57eed3d2170fcf366b9e728a2876bb01]: Words in s. 29(4)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-174065216f0eec64a760ee593efaedc4]: Words in s. 29(4)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-a5ebfe962096b0795d500e1470820caa]: Words in s. 29(4)(e) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(vii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-d615a5ec061e0d99ec0ba364820472e3]: Words in s. 29(4)(f) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(vii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-aa0f84b1a9da9516da5d0376bdb9fe75]: Words in s. 29(5) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(d) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-c18b261951be3d41aaa7c819b2ac5d05]: Words in s. 29(6) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(e) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-e4be72b5e6cd1028323a476b532d3299]: Words in s. 31(3)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(33) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-bfd749e4de670b336dc8870bd82385e9]: S. 32(4A) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(34)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-2a0d8d9275bf433e3859fddd36794978]: Words in s. 32(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(34)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-9f1e5b5d8bc3bc0b0ddcbb872c407619]: S. 33(9A) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-e0980b525db2730176f57031b9795564]: Words in s. 33(4)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(a)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-e130cc00f0fbf12368d5711ef2c375f2]: Words in s. 33(4)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(a)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-cdf299c9867e4f3bf90c7187672cb0d8]: Words in s. 33(4)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(a)(iii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-bd85fa2c6c6d3a65041ca19e7dbefb8c]: Words in s. 33(4)(d) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(a)(iv) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-8ee1f94879344b6d0f412dbd16154ccf]: Words in s. 33(4)(d) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(a)(v) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-5f07f9fa99a08a715213447658f4766e]: Words in s. 33(4)(e) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(a)(vi) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-5428cc64383624bf5fcb57a8428456b9]: Words in s. 33(4)(e) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(a)(vii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-acf832090f681e51dff3f0dd1f8dd9d1]: Words in s. 33(5)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(b)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-c948a032d4a5646732a03c1390c70398]: Words in s. 33(5)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(b)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-4bcf63d6bf3ce54656a8a10b4b9e517a]: Words in s. 33(10) omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(35)(d) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-2b099b4d929ef4bd81887d56f50f3261]: S. 35(1)(a)(b)(d) omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(36)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-4fb98555f8a2cf3350f3b58d8efda1c4]: Words in s. 35(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(36)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-90508afc254376e23da8b6c26bface45]: Words in s. 35(4) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(36)(d) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-6ba07492b7524919682b10b129d8a63d]: Words in s. 35(7) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(36)(e) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-07f4280f225a9e7732354b827c8538f4]: Words in s. 36(5)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(37) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-44bd8872692ece4a25670cefc02e2862]: Words in s. 37 heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(39)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-6d57dede551570705ba5cc54eb4b5357]: S. 37(3A) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(39)(e) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-1896d650f2c79e49515198fcaeb4a3ee]: Words in s. 37(1) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(39)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-098f963d764d5e70b2b997ca45da2bb4]: Words in s. 37(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(39)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-674d457415156e199d67a2fbcfa0de09]: Words in s. 37(3)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(39)(d) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-8d792650ed1703db2a481a63a8c74b1f]: S. 38 omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(40) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-b72a4744142f3080abd77aaa33e7bab5]: Words in s. 41 omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(42) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-c900f5d346386c0d5103ac380eb14bd5]: S. 43(8)(b)(ba) substituted (1.4.2014) for s. 43(8)(b) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(43) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-47a8d74d4644192d5c85b9d0f7d5776d]: S. 45(2A) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(44)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-f7fda691bbfe1c09819b0bf7462129c1]: Words in s. 45(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(44)(a)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-5c0d0f1c25cb017d53d306522e81688a]: Words in s. 45(3) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(44)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-26bd6b18d24e80809dd4e271f18f9c4e]: S. 49(9) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(45)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-4c91f4c31e28a50e1ddc64a79e24ac1f]: S. 49(7)(e)(i)(ii) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(45)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-ec07ac92f14bf6afdcdb993cb0c61f5f]: S. 49(8)(c)(ca) substituted (1.4.2014) for s. 48(8)(c) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(45)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-6dca70d618ff4f10f1d73449bf50917e]: Words in s. 62(3)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(46)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-ba4de4b6bfb0227a82178cfac92cd201]: Words in s. 62(3)(d) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(46)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-2cf16bec1ad30c5dc4bb782de121e039]: S. 62(3)(e) omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(46)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-ac62109303eb14e623bf22e604f5f8ba]: Words in s. 65(2)(c) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(47)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-3d5a600bbf56a49ef9f4a7137f8df452]: S. 65(7) omitted (1.4.2014) by virtue of The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(47)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^key-bb90c0c41dd9a6f6a3db2e7f8a6485ba]: Words in s. 35(3)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(36)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^M_F_77d55e08-9f8d-4aea-f4c3-333fbd24c23b]: Words in s. 37 cross-heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(38) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^M_F_b14316ca-d65d-43e2-9942-b13a37b3413f]: Pt. 1 heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(2) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^M_F_0ec9e935-7e2b-4b99-cd79-626f88a5f5db]: Words in s. 17 cross-heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(21) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

[^M_F_0443516a-849a-420e-9b80-10c90796705e]: S. 1 cross-heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) , art. 1(3) , Sch. 1 para. 12(3) (with Sch. 1 para. 28 , Sch. 2 paras. 13-15 )

[^key-2866306d245b210f9a133424c424a46f]: S. 57 repealed (1.10.2015) by Consumer Rights Act 2015 (c. 15), s. 100(5), Sch. 6 para. 85(i); S.I. 2015/1630, art. 3(i) (with art. 8)

[^key-05b24808b2bb494b62de861ad44f1f11]: S. 58(3)(4) repealed (1.10.2015) by Consumer Rights Act 2015 (c. 15), s. 100(5), Sch. 6 para. 85(i); S.I. 2015/1630, art. 3(i) (with art. 8)

[^key-b5fc6ffdf0efe94f4b0c59871585a3c2]: S. 58(1) repealed (1.10.2015) by Consumer Rights Act 2015 (c. 15), s. 100(5), Sch. 6 para. 85(i); S.I. 2015/1630, art. 3(i) (with art. 8)

[^key-fe630e551d885460a171b99d67fd3dcd]: Words in s. 25(7) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 138(4); S.I. 2017/462, art. 3(k)(xxv)

[^key-2ce63ecc16d516bb90b77d3100772af1]: Words in s. 25(3) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 138(3); S.I. 2017/462, art. 3(k)(xxv)

[^key-734e53001cdde8b2828aeb9304d8aaee]: Words in s. 25(2) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 138(2); S.I. 2017/462, art. 3(k)(xxv)

[^key-3299390b9f2dce3eaf018b16a2749d04]: Words in s. 33(10) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 139(a); S.I. 2017/462, art. 3(k)(xxv)

[^key-c1792decf9fd02df96b0d0662e01e8a1]: Words in s. 33(10) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 139(b); S.I. 2017/462, art. 3(k)(xxv)

[^key-0b23518ae28dd797d28d25f752424636]: Words in s. 4(3) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 137(a); S.I. 2017/462, art. 3(k)(xxv)

[^key-d1ce8c32d4e8435d0d7aa46a16593a37]: Words in s. 4(3) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 137(b); S.I. 2017/462, art. 3(k)(xxv)

[^key-6f1f3735782ad012b895ea2c6335547d]: Words in s. 41(1) repealed (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 140(a); S.I. 2017/462, art. 3(k)(xxv)

[^key-5eb32bb8869c09580a6808b2dcf155d7]: Words in s. 41(1) inserted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 140(b); S.I. 2017/462, art. 3(k)(xxv)

[^key-50b130d0c6a5c23df9753afd3dab37e6]: Words in s. 42(1) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 141(2)(a); S.I. 2017/462, art. 3(k)(xxv)

[^key-7d8d9c9a55b1944bc8668eecf1044583]: Words in s. 42(1) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 141(2)(b); S.I. 2017/462, art. 3(k)(xxv)

[^key-39eb2d7b072c10128c404b2e0e8f1fa7]: Words in s. 42(2) repealed (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 141(3)(a); S.I. 2017/462, art. 3(k)(xxv)

[^key-3ba79f7eb826abb171dcc668469e7414]: Words in s. 42(2) inserted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 141(3)(b); S.I. 2017/462, art. 3(k)(xxv)

[^key-099efbb8bcdc7047a5e41ea79cd23266]: Words in s. 52(3) substituted (1.4.2017) by Water Act 2014 (c. 21), s. 94(3), Sch. 7 para. 142; S.I. 2017/462, art. 3(k)(xxv)

[^key-acce838ea7916f4ac3ecc3ae10c8ef19]: Words in s. 37(5) substituted (1.4.2018) by Wales Act 2017 (c. 4), s. 71(4), Sch. 6 para. 70 (with Sch. 7 paras. 1, 6); S.I. 2017/1179, reg. 3(r)

[^key-d4ee6b72d3a1b60fd732a3a339621875]: Words in s. 19A(9) substituted (14.7.2020) by The Gas (Internal Markets) Regulations 2020 (S.I. 2020/625), regs. 1(2), 8(a)

[^key-052379612dab97b7594859e8948feb7e]: Words in s. 19A(9) inserted (14.7.2020) by The Gas (Internal Markets) Regulations 2020 (S.I. 2020/625), regs. 1(2), 8(b)

[^key-f53392d163b01d772a485973068fe2d8]: Words in s. 19A(2) inserted (31.12.2020) by The Electricity and Gas etc. (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/530), regs. 1(1), 77 (as amended by S.I. 2020/1016, regs. 1(2), 3(28)); 2020 c. 1, Sch. 5 para. 1(1)