Social Housing (Regulation) Act 2023

The Regulator of Social Housing

Fundamental objectives

1

In section 92K of the Housing and Regeneration Act 2008 (fundamental objectives), in subsection (3)—

• (a) in paragraph (a), after “well-managed” insert “, safe, energy efficient”;

• (b) in paragraph (c), omit the final “and”;

• (c) after paragraph (c) insert—

(ca) to ensure that registered providers act in a transparent manner in relation to their tenants of social housing, and

.

Advisory panel

2

After section 96 of the Housing and Regeneration Act 2008 insert—

(96A) (1) The regulator must establish a panel of persons called “the Advisory Panel”. (2) The Panel may provide information and advice to the regulator about, or on matters connected with, the regulator’s functions (whether or not it is requested to do so by the regulator). (3) The reference in subsection (2) to matters connected with the regulator’s functions includes anything which could have a significant impact on registered providers or the provision of social housing. (4) The regulator must appoint the following persons to the Panel— (a) persons appearing to the regulator to represent the interests of— (i) registered providers; (ii) secured creditors of registered providers; (iii) tenants of social housing; (iv) local housing authorities, (b) the Greater London Authority, (c) the HCA, and (d) the Secretary of State. (5) The regulator may appoint such other persons to the Panel as it thinks fit to appoint. (6) The regulator may make payments to persons who are members of the Panel in respect of any expenses they incur in connection with their appointment to the Panel. (7) The regulator must make arrangements requiring any person who is a member of the Panel to declare any financial or other personal interest relevant to the regulator’s functions.

Collection of information

3

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) In section 107 (collection)—

• (a) for subsection (1) substitute—

(1) The regulator, or a person authorised under subsection (4A), may for a purpose connected with the regulator’s functions require a person to provide documents or information which the regulator or person authorised (as the case may be) has reason to believe is or may be in the person’s possession.

;

• (b) omit subsection (2);

• (c) before subsection (3), insert—

(2A) A requirement under subsection (1) may also require the person to provide an explanation of any document or information required under that subsection.

;

• (d) in subsection (3)—

• (i) in the opening words, after “requirement” insert “under subsection (1)”;

• (ii) in paragraph (a), for “document or information” substitute “document, information or an explanation”;

• (e) in subsection (4), for “documents or information” substitute “documents, information or explanations”;

• (f) after subsection (4) insert—

(4A) The regulator may in writing authorise a person to exercise any of its powers under this section. (4B) An authorisation— (a) must specify the extent to which the person is authorised to exercise the powers, and (b) may provide that the person is to be authorised for a particular period.

;

• (g) in subsection (5), after “requirement” insert “under subsection (1)”;

• (h) in subsection (6), for “to which a requirement relates” substitute “required under subsection (1)”;

• (i) after subsection (6) insert—

(6A) Knowingly or recklessly providing the regulator, or a person authorised under subsection (4A), with a document, information or an explanation which is false or misleading in purported compliance with a requirement under subsection (1) is an offence.

;

• (j) in subsection (7), after “requirement” insert “under subsection (1)”.

• (3) In section 108 (section 107: supplemental)—

• (a) in subsection (1), after “requirement” insert “under section 107(1)”;

• (b) for subsection (2) substitute—

(2) A requirement under section 107(1) does not require a banker to breach a duty of confidentiality owed to a person who is not— (a) a registered provider, (b) a subsidiary of a registered provider, (c) an associate of a registered provider, or (d) a person who is certified in writing by the regulator as being— (i) a person who has applied to be entered in the register of providers of social housing, or (ii) a local authority which the regulator thinks may be, or may become, a provider of social housing.

;

• (c) in subsection (3), omit the words from “not” to the end;

• (d) in subsection (4)—

• (i) in the words before paragraph (a), after “107(6)” insert “or (6A)”;

• (ii) in paragraph (a) omit the words from “not” to the end;

• (e) in subsection (5), for “or (6)” substitute “, (6) or (6A)”.

Power to charge fees

4

• (1) Section 117 of the Housing and Regeneration Act 2008 (fees) is amended as set out in subsections (2) to (6).

• (2) In subsection (1)(a), after “fee” insert “for dealing with an application”.

• (3) After subsection (1) insert—

(1A) The regulator may make dealing with an application for initial registration conditional upon the payment of the fee.

• (4) In subsection (2) omit “initial or”.

• (5) After subsection (4) insert—

(4A) The amount of a fee payable under this section may be calculated by reference to costs incurred, or likely to be incurred, by the regulator in the performance of any of its functions, including costs unconnected with the fee-payer and costs unconnected with registration or regulation under this Part.

• (6) In subsection (5)—

• (a) in paragraph (a), for “expenditure on” substitute “the costs incurred in”;

• (b) omit paragraph (b) (but not the “and” following it);

• (c) in paragraph (c), for “to which it relates” substitute “incurred, or likely to be incurred, in the performance of the regulator’s functions”.

• (7) In section 202 of the Housing and Regeneration Act 2008 (inspections: supplemental) omit subsections (4) to (7).

Relationship between regulator and housing ombudsman

5

• (1) The Housing and Regeneration Act 2008 is amended as set out in subsections (2) to (5).

• (2) After section 100G insert—

(100H) (1) The regulator and a housing ombudsman must each take such steps as it considers appropriate to co-operate in the exercise of their respective functions. (2) The regulator and a housing ombudsman must prepare and maintain a memorandum describing how they intend to comply with subsection (1). (3) The regulator and a housing ombudsman must ensure that the memorandum between them as currently in force is published in the way appearing to them to be best calculated to bring it to the attention of the public.

• (3) In section 196 (consultation), in subsection (1), after paragraph (ea) insert—

(eb) any housing ombudsman,

.

• (4) In section 197 (direction by Secretary of State), in subsection (4), after paragraph (aa) insert—

(ab) any housing ombudsman,

.

• (5) In section 275 (general interpretation), after the entry relating to the HCA insert—

• “housing ombudsman” means a housing ombudsman appointed in accordance with a scheme approved under Schedule 2 to the Housing Act 1996,

.

• (6) In Schedule 2 to the Housing Act 1996 (social rented sector: housing complaints), in paragraph 3 (approval of scheme etc), in sub-paragraph (1), for the words from “shall be made” to the end substitute—

(a) may only be made after the applicant has consulted the Regulator of Social Housing, (b) shall be made in such manner as the Secretary of State may determine, and (c) shall be accompanied by such information as the Secretary of State may require.

Registration of providers of social housing

Meaning of “English body”

6

In section 79 of the Housing and Regeneration Act 2008 (English bodies), in subsection (1)—

• (a) after paragraph (c) insert

and (f) a limited liability partnership which has its registered office in England.

;

• (b) omit paragraphs (d) and (e).

Registration criteria

7

In section 112 of the Housing and Regeneration Act 2008 (eligibility for voluntary registration), in subsection (3)—

• (a) in the opening words omit “as to”;

• (b) in paragraph (a), at the beginning insert “as to”;

• (c) in paragraph (b)—

• (i) at the beginning insert “as to”;

• (ii) omit “and”;

• (d) in paragraph (c)—

• (i) at the beginning insert “as to”;

• (ii) at the end insert

, and (d) to secure that the body would meet, on registration, standards set by the regulator under sections 193, 194, 194A and 194C.

Designation

8

Section 115 of the Housing and Regeneration Act 2008 (profit-making and non-profit organisations) is amended as follows—

• (a) omit subsection (2);

• (b) for subsection (3) substitute—

(3) A body is a non-profit organisation if— (a) it is a registered or non-registrable charity and satisfies Conditions 1 and 2, or (b) otherwise, it satisfies Conditions 1 to 3.

;

• (c) in subsection (4)—

• (i) in paragraph (a), omit “or”;

• (ii) omit paragraph (b);

• (d) after subsection (6) insert—

(6A) The fact that a body is prohibited by its constitution from trading for profit does not, of itself, mean that it is a body which does not trade for profit for the purposes of subsection (4)(a).

;

• (e) in subsection (8) omit “(2) or”.

De-registration

9

In section 118 of the Housing and Regeneration Act 2008 (compulsory de-registration), in subsection (1), after paragraph (a) insert—

(aa) has failed to meet a standard under section 193, 194 or 194C,

.

Duties of registered providers

Appointment of health and safety lead by registered provider

10

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) Before section 127 (and the heading immediately before it) insert—

(126A) (1) A registered provider must designate an individual to carry out the functions in section 126B. (2) The individual designated under subsection (1) is referred to in this Part as the “health and safety lead” for the registered provider. (3) The health and safety lead must be— (a) in the case of a private registered provider— (i) if the provider has at least 15 employees, an employee of the provider; (ii) otherwise, an employee or officer of the provider; (b) in the case of a local authority which operates executive arrangements and has a leader and cabinet executive (England)— (i) the executive leader, (ii) another member of the executive, or (iii) an employee of the authority; (c) in the case of a local authority which operates executive arrangements and has a mayor and cabinet executive— (i) a member of the executive other than the elected mayor, or (ii) an employee of the authority; (d) in the case of the Common Council of the City of London, an employee of the Common Council; (e) in the case of any other local authority— (i) the chairman or vice-chairman of the authority (if holding a paid office), or (ii) an employee of the authority. (4) In this section and section 126B, the following terms have the same meanings as in Part 1A of the Local Government Act 2000 (and see the provisions of that Act mentioned)— - “elected mayor” (section 9H(1)); - “executive” (section 9C); - “executive arrangements” (section 9B(4)); - “executive leader” (section 9C(3)(a)); - “leader and cabinet executive (England)” (section 9C(3)); - “mayor and cabinet executive” (section 9C(2)). (5) For the purposes of subsection (3)(e)(i)— (a) the references to the chairman and vice-chairman of an authority are to those persons elected under section 3 or 5 of the Local Government Act 1972 (or in relation to a London borough council are to be read in accordance with section 270(4) of that Act); (b) a chairman or vice-chairman holds a “paid office” if the council pays the person an allowance. (6) The Secretary of State may by regulations amend this section to alter who may be the health and safety lead for a registered provider. (126B) (1) The functions of the health and safety lead for a registered provider are to— (a) monitor the provider’s compliance with health and safety requirements; (b) assess risks of failure to comply with health and safety requirements; (c) notify the responsible body of the provider of— (i) risks assessed under paragraph (b) of material failures by the provider to comply with health and safety requirements; (ii) material failures by the provider to comply with health and safety requirements; (d) provide advice to the responsible body as to how the provider should address risks and failures notified to the responsible body under paragraph (c) for the purpose of ensuring that the provider complies with health and safety requirements. (2) In this Part, “health and safety requirement”, in relation to a registered provider, means a statutory requirement, so far as it— (a) relates to the health or safety of tenants of social housing, and (b) applies to the provider by virtue of being the provider of that social housing (including where it is expressed as applying to a landlord or employer or in some other way). (3) In this section, “statutory requirement” means a requirement imposed by or by virtue of legislation and includes— (a) an obligation under a covenant implied by or under legislation (such as a covenant under section 9A of the Landlord and Tenant Act 1985 (fitness for human habitation of dwellings in England)); (b) a requirement imposed— (i) by a notice given under legislation, or (ii) by or as a result of other action (such as enforcement action mentioned in section 5(2) or 7(2) of the Housing Act 2004 (housing conditions: category 1 and 2 hazards)) taken under legislation. (4) In subsection (3), “legislation” means any provision of or made under— (a) an Act of Parliament, or (b) a Measure or Act of Senedd Cymru. (5) For the purposes of this section, the “responsible body” of a registered provider— (a) in the case of a local authority which operates executive arrangements, is the executive; (b) in the case of any other local authority, is the councillors; (c) in the case of a private registered provider, has the meaning given by the following table—

Private registered provider	Meaning of “responsible body”
Registered charity which is not a registered company	Its charity trustees within the meaning given by section 177 of the Charities Act 2011
Registered society	Its committee within the meaning given by section 149 of the Co-operative and Community Benefit Societies Act 2014
Registered company	Its directors within the meaning given by section 250 of the Companies Act 2006
Limited liability partnership	Its members

(See section [126A](#p00847)[(4)](#p00918) for the meanings of terms used in paragraph [(a)](#p01041).)

(126C) (1) A registered provider must— (a) ensure that the health and safety lead— (i) has sufficient authority (including, in particular, authority to obtain information) within the provider’s organisation, and (ii) can devote sufficient time to the functions of the health and safety lead, to perform the role of health and safety lead effectively; (b) provide the health and safety lead with the resources needed to carry out those functions. (2) A registered provider must, in accordance with requirements published by the regulator— (a) notify the regulator of the name and contact details of the health and safety lead, and (b) publish that information. (126D) (1) Nothing in sections 126A to 126C affects— (a) the responsibility of a registered provider for compliance with health and safety requirements, or (b) the liability of the registered provider or of any director, member or other officer or person for a failure to comply with health and safety requirements. (2) The health and safety lead is not, by virtue of those sections— (a) responsible for the registered provider’s compliance with health and safety requirements, or (b) liable for a failure by the registered provider to comply with health and safety requirements, (but this does not affect any responsibility or liability which the individual designated under section 126A has otherwise than as health and safety lead). (3) A registered provider may nominate an individual to carry out the functions of the health and safety lead if the health and safety lead is unable to act due to absence or illness.

• (3) In section 220 (grounds for giving enforcement notice), at the appropriate place insert—

(11B) Case 12 is where— (a) the registered provider— (i) does not have a health and safety lead designated under section 126A, or (ii) has failed to meet a requirement under section 126C, or (b) the functions of the health and safety lead are not being carried out.

• (4) In section 227 (grounds for imposition of penalty), at the appropriate place insert—

(7B) Case 8 is where— (a) the registered provider— (i) does not have a health and safety lead designated under section 126A, or (ii) has failed to meet a requirement under section 126C, or (b) the functions of the health and safety lead are not being carried out.

• (5) In section 247(1) (management tender), before paragraph (b) insert—

(ab) a registered provider— (i) does not have a health and safety lead designated under section 126A, or (ii) has failed to meet a requirement under section 126C(1), (ac) the functions of the health and safety lead are not being carried out,

.

• (6) In section 251(1) (appointment of manager of private registered provider), before paragraph (b) insert—

(ab) a private registered provider— (i) does not have a health and safety lead designated under section 126A, or (ii) has failed to meet a requirement under section 126C(1), (ac) the functions of the health and safety lead are not being carried out,

.

• (7) In section 252A(2) (appointment of advisers to local authorities)—

• (a) in paragraph (a), omit the final “or”;

• (b) after paragraph (b) insert—

(c) that the authority— (i) does not have a health and safety lead designated under section 126A, or (ii) has failed to meet a requirement under section 126C(1), (d) that the functions of the health and safety lead are not being carried out

.

• (8) In section 320 (orders and regulations), in subsection (3)(d), for “or 72” substitute “, 72 or 126A”.

Electrical safety standards

11

• (1) Section 122 of the Housing and Planning Act 2016 (electrical safety standards for properties let by private landlords) is amended as follows.

• (2) In the heading, for “properties let by private landlords” substitute “residential properties let by landlords”.

• (3) In subsection (1)—

• (a) omit “private”;

• (b) after “England” insert “to whom this section applies”.

• (4) After subsection (1) insert—

(1A) This section applies to a landlord who is— (a) a private landlord, or (b) a registered provider of social housing.

Registered providers: insolvency, restructuring etc

Moratorium on disposal of land

12

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) For section 145 substitute—

(145) (1) A moratorium on the disposal of land by a private registered provider begins when any of the events mentioned in subsection (2) occur in relation to the provider. (2) The events are— (a) a petition is presented under section 124 of the Insolvency Act 1986, by a person other than the Secretary of State, for the winding up of the provider; (b) an application is made by the provider under section 105(3) of the Housing and Planning Act 2016 for permission to pass a resolution for voluntary winding up; (c) an application is made in accordance with paragraph 12 of Schedule B1 to the Insolvency Act 1986, by a person other than the Secretary of State, for an administration order in respect of the provider; (d) a notice of the appointment of an administrator of the provider under paragraph 14 or 22 of Schedule B1 to the Insolvency Act 1986 is filed with the court under paragraph 18 or 29 of that Schedule; (e) notice of intention to enforce a security over property of the provider is given under section 108(2)(a) of the Housing and Planning Act 2016 or the requirement to give such notice is waived under section 108(2)(b) of that Act.

• (3) In section 146 (duration of moratorium)—

• (a) in the heading, for “Duration” substitute “Ending”;

• (b) omit subsection (1);

• (c) in subsection (2), in the words before paragraph (a), after “moratorium” insert “mentioned in section 145”;

• (d) in subsection (2A), in paragraph (a), for “day on which the notice mentioned in section 145 is given” substitute “relevant day”;

• (e) after subsection (2A) insert—

(2B) The “relevant day” is— (a) in the case of an event mentioned in section 145(2)(a), the day on which notice under section 104(2)(a) of the Housing and Planning Act 2016 is given or on which the requirement to give such notice is waived under section 104(2)(b) of that Act; (b) in the case of an event mentioned in section 145(2)(b), the day on which notice under section 105(4)(a) of the Housing and Planning Act 2016 is given or on which the requirement to give such notice is waived under section 105(4)(b) of that Act; (c) in the case of an event mentioned in section 145(2)(c), the day on which notice under section 106(3)(a)(i) of the Housing and Planning Act 2016 is given or on which the requirement to give such notice is waived under section 106(3)(a)(ii) of that Act; (d) in the case of an event mentioned in section 145(2)(d), the day on which notice under section 107(4)(a)(i) of the Housing and Planning Act 2016 is given or on which the requirement to give such notice is waived under section 107(4)(a)(ii) of that Act; (e) in the case of an event mentioned in section 145(2)(e), the day of that event.

;

• (f) in subsection (3), for the words from “period,” to the end substitute

period if— (a) the regulator has made reasonable enquiries with a view to locating secured creditors of the registered provider, and (b) where the regulator located one or more such creditors, each of them has consented to the extension.

;

• (g) in subsection (5), omit the words from “if” to the end;

• (h) in subsection (9), for “a notice mentioned in section 145 is given” substitute “an event mentioned in section 145(2) occurs”.

• (4) In section 147 (further moratorium), in subsection (3), for the words from “period,” to the end substitute

period if— (a) the regulator has made reasonable enquiries with a view to locating secured creditors of the registered provider, and (b) where the regulator located one or more such creditors, each of them has consented to the further moratorium.

• (5) In section 151 (appointment of interim manager during moratorium), in subsection (4), for paragraph (b) (but not the “or” following it) substitute—

(b) when the regulator notifies the interim manager that there are proposals under section 152 which are agreed proposals,

.

• (6) In section 153 (procedure for proposals made during moratorium)—

• (a) in subsection (1), after paragraph (b) insert—

(ba) if the regulator is able to locate any secured creditors of the registered provider after making reasonable enquiries, those creditors,

;

• (b) after subsection (1) insert—

(1A) If no secured creditors are located for the purposes of subsection (1), the proposals made by the regulator following the consultation required by that subsection are agreed proposals for the purposes of this group of sections.

;

• (c) in subsection (2)—

• (i) for the words before paragraph (a) substitute “Where the regulator locates one or more secured creditors of the registered provider for the purposes of subsection (1), the regulator must, before making proposals, send a copy of draft proposals to—”;

• (ii) for paragraph (b) (but not the “and” following it) substitute—

(b) the secured creditors located for the purposes of subsection (1),

;

• (d) in subsection (3), in the words before paragraph (a), for the words from “The regulator” to “bringing” substitute “If the regulator sends draft proposals under subsection (2), the regulator must also make arrangements for bringing those”;

• (e) for subsection (4) substitute—

(4) If each secured creditor to whom draft proposals were required to be sent agrees to them by notice to the regulator, the draft proposals become agreed proposals for the purposes of this group of sections.

;

• (f) in subsection (5)—

• (i) in the words before paragraph (a) for “Proposals” substitute “Draft proposals”;

• (ii) in paragraph (a), for “proposals were sent” substitute “draft proposals were required to be sent”;

• (g) in subsection (6)(b)—

• (i) for “its” substitute “any”;

• (ii) for “the original” substitute “draft”;

• (h) for subsection (8) substitute—

(8) The regulator may make proposals amending agreed proposals; and this section and section 152 apply to such proposals.

• (7) In section 158 (assistance by regulator in connection with proposals), in subsection (1), for “the agreement of proposals” substitute “the regulator deciding whether to exercise the power under section 152 to make proposals and (if proposals are made) the proposals becoming agreed proposals”.

Limited liability partnerships

13

Schedule 1 amends Part 2 of the Housing and Regeneration Act 2008 and Chapter 5 of Part 4 of the Housing and Planning Act 2016 to make provision about limited liability partnerships.

Insolvency of registered providers

14

Schedule 2 contains amendments to provisions of the Housing and Planning Act 2016 about procedures to be followed on the insolvency of a registered provider.

Notification requirements: expansion to profit-making organisations

15

In the Housing and Regeneration Act 2008, in the following provisions omit “non-profit”—

• (a) section 160(1) (arrangements and reconstructions);

• (b) section 161(1) (conversion of registered company to registered society);

• (c) section 163(1) (restructuring of registered society);

• (d) section 165(1) (dissolution of registered society);

• (e) section 169A (change of rules of registered society);

• (f) section 169C (change of articles of registered company).

Conversion of company into registered society: continuation of registration

16

In section 161 of the Housing and Regeneration Act 2008 (company: conversion into registered society) omit subsections (4) to (7).

Restructuring of registered societies

17

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) In section 163 (registered society: restructuring) omit subsections (5) to (8).

• (3) After section 163 insert—

(163A) (1) This section applies where — (a) a registered provider notifies the regulator of a resolution passed by the provider for the purposes of section 109 of the Co-operative and Community Benefit Societies Act 2014 (amalgamation of societies); (b) a registered provider notifies the regulator of a resolution passed by the provider for the purposes of section 112(1)(b) of that Act (amalgamation of society and company); (c) a registered provider notifies the regulator of a resolution passed by the provider for the purposes of section 110 of that Act (transfer of engagements between societies) and the society to which engagements are transferred is not a registered provider; (d) a registered provider notifies the regulator of a resolution passed by the provider for the purposes of section 112(1)(c) of that Act (transfer of engagements between society and company) and the company to which engagements are transferred is not a registered provider. (2) When the resolution mentioned in subsection (1) (“the relevant resolution”) takes effect, the regulator must decide whether the successor body is eligible for registration under section 112. (3) “The successor body” means— (a) if the relevant resolution is a resolution described in paragraph (a) or (b) of subsection (1), the body created by virtue of that resolution or by virtue of that resolution and other resolutions described in that paragraph, and (b) if the relevant resolution is a resolution described in paragraph (c) or (d) of subsection (1), the body to which engagements are transferred by virtue of the resolution. (4) If the successor body is eligible for registration, the regulator must register it and notify it that it has done so. (5) If the successor body is not eligible for registration, the regulator must notify it of that fact. (6) Pending registration, or notification that it is not eligible for registration, the successor body is to be treated as if it were registered and designated as a non-profit organisation.

Receipt of transfers of engagements from a registered society

18

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) After section 161 insert—

(161A) (1) This section applies to a registered provider which is a registered company. (2) The registered provider must notify the regulator if a registered society which is not a registered provider passes a resolution under section 112(1)(c) of the Co-operative and Community Benefit Societies Act 2014 transferring its engagements to the registered provider. (3) The Financial Conduct Authority may register the resolution only if the registered society which passed it has confirmed to the Financial Conduct Authority that the regulator has been notified.

• (3) After section 163A (inserted by section 17) insert—

(163B) (1) This section applies to a registered provider which is a registered society. (2) The registered provider must notify the regulator if a registered society which is not a registered provider passes a resolution under section 110(1) of the Co-operative and Community Benefit Societies Act 2014 transferring its engagements to the registered provider. (3) The Financial Conduct Authority may register the resolution only if the registered society which passed it has confirmed to the Financial Conduct Authority that the regulator has been notified.

Notification of constitutional changes

19

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) In section 169A (registered societies: change of rules)—

• (a) in the heading, after “rules” insert “etc”;

• (b) after “society’s rules” insert “, name or registered office”.

• (3) For section 169B substitute—

(169B) (1) The trustees of a registered charity that is a registered provider must notify the regulator of any change to— (a) the trusts of the charity; (b) the purposes of the charity (if not falling within paragraph (a)); (c) the name of the charity entered in the register of charities; (d) any number allocated to the charity by the Charity Commission which appears in the register of charities; (e) any contact address for the charity which appears in the register of charities. (2) But the duty to notify the regulator of changes to the matters mentioned in paragraphs (a) to (c) does not apply to the trustees of a registered charity that is a registered company. (3) In this section— - “the register of charities” means the register of charities kept under section 29 of the Charities Act 2011; - “trusts”, in relation to a charity, has the same meaning as in the Charities Act 2011 (see section 353 of that Act).

• (4) After section 169C insert—

(169CA) A registered provider that is a limited liability partnership must notify the regulator of any change to its name or registered office.

Notification of change of control

20

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) Before section 169D (and the heading immediately before it) insert—

(169CB) This group of sections does not apply to local authorities. (169CC) (1) A registered provider must notify the regulator if— (a) the board members of the registered provider change (whether as a result of an appointment or removal of a board member or for any other reason), and (b) following that change, any of the circumstances described in subsection (2) arise. (2) The circumstances are that— (a) the number of board members of the provider has increased by more than 50% since the beginning of the relevant period; (b) the number of board members of the provider has decreased by more than 50% since the beginning of the relevant period; (c) more than 50% of the board members of the provider are persons who were not board members of the provider at the beginning of the relevant period. (3) For the purposes of this section, the “board members” of a registered provider are— (a) in the case of a registered charity which is not a registered company, its charity trustees within the meaning given by section 177 of the Charities Act 2011; (b) in the case of a registered society, the members of its committee within the meaning given by section 149 of the Co-operative and Community Benefit Societies Act 2014; (c) in the case of a registered company, its directors within the meaning given by section 250 of the Companies Act 2006; (d) in the case of a limited liability partnership, its members. (4) For the purposes of this section, “the relevant period” is— (a) the period of 12 months ending with the day on which the change mentioned in subsection (1)(a) takes effect (“the 12 month period”), or (b) if the registered provider was not a registered provider throughout the 12 month period, the period— (i) beginning with the day (or, if more than one, the latest day) in the 12 month period on which it became a registered provider, and (ii) ending with the day on which the change mentioned in subsection (1)(a) takes effect. (169CD) A registered provider must notify the regulator each time— (a) it becomes a subsidiary of a person, or (b) it ceases to be a subsidiary of a person.

Standards

Standards relating to competence and conduct

21

• (1) After section 194 of the Housing and Regeneration Act 2008 insert—

(194A) (1) The regulator may set standards for registered providers in matters relating to the competence and conduct of individuals involved in the provision of services in connection with the management of social housing (“relevant individuals”). (2) Standards under subsection (1) may, in particular, require registered providers to comply with specified rules about— (a) the knowledge, skills and experience to be required of relevant individuals, and (b) the conduct to be expected of relevant individuals in their dealings with tenants. (3) Standards under subsection (1) may require registered providers to secure that their senior housing executives and senior housing managers— (a) have a specified qualification in housing management or type of qualification in housing management, or (b) are working towards such a qualification or type of qualification. (4) Standards under subsection (1) may require registered providers to take steps to secure that relevant managers of their services providers— (a) have a specified qualification in housing management or type of qualification in housing management, or (b) are working towards such a qualification or type of qualification. (5) Each of the following is a “relevant manager” of a services provider— (a) if the services provider is a relevant individual, that individual; (b) a senior housing executive of the services provider; (c) a senior housing manager of the services provider. (6) A qualification or type of qualification specified for a senior housing executive may only be— (a) a foundation degree, or (b) a qualification or type of qualification regulated by the Office of Qualifications and Examinations Regulation which is of a level not exceeding level 5. (7) A qualification or type of qualification specified for a senior housing manager, or for an individual described in subsection (5)(a), may only be a qualification or type of qualification regulated by the Office of Qualifications and Examinations Regulation which is of a level not exceeding level 4. (8) The references in subsections (6) and (7) to the level of a qualification are to the level assigned to a qualification by virtue of general conditions set and published by the Office of Qualifications and Examinations Regulation under section 134 of the Apprenticeships, Skills, Children and Learning Act 2009. (9) Except as provided by subsections (3) to (8), standards under subsection (1) may not require registered providers to comply with rules about the qualifications to be required of relevant individuals. (10) See also section 217A (which makes provision implying terms relating to qualifications into management services agreements). (194B) (1) This section makes provision about the meaning of terms for the purposes of section 194A. (2) “Services provider”, in relation to a registered provider, means a person who, in accordance with an agreement with the registered provider or another person, provides services in connection with the management of social housing provided by the registered provider or arranges for the provision of such services. (3) For the purposes of subsection (2), an agreement does not include a contract of employment or a contract of apprenticeship. (4) “Senior housing executive” of a registered provider means a relevant individual who— (a) is an employee or officer of the registered provider, (b) has responsibility (solely or jointly) for the day to day management of the provision of services in connection with the management of social housing provided by the registered provider, and (c) is part of the registered provider’s senior management. (5) “Senior housing executive” of a services provider in relation to a registered provider means a relevant individual who— (a) is— (i) an employee of the services provider, (ii) an officer of the services provider, or (iii) if the services provider is a partnership, a partner in the partnership, (b) has responsibility (solely or jointly) for the day to day management of the provision of services in connection with the management of social housing provided by the registered provider, and (c) is part of the services provider’s senior management. (6) For the purposes of subsections (4) and (5), an individual is part of a registered provider’s or services provider’s senior management if the individual plays a significant role in— (a) the making of decisions about how the whole or a substantial part of the activities of the provider which relate to social housing are to be managed or organised, or (b) the management or organisation of the whole or a substantial part of such activities. (7) “Senior housing manager” of a registered provider means a relevant individual who— (a) is an employee of the registered provider, and (b) is a senior housing and property manager for the registered provider. (8) “Senior housing manager” of a services provider in relation to a registered provider means a relevant individual who— (a) is an employee of the services provider, (b) is a senior housing and property manager for the services provider, and (c) is involved in the provision of services in connection with the management of social housing provided by the registered provider. (9) For the purposes of subsections (7) and (8), whether an individual is a senior housing and property manager is to be determined by reference to the description of the occupation of senior housing and property management published by the Institute for Apprenticeships and Technical Education under section ZA10(5) of the Apprenticeships, Skills, Children and Learning Act 2009. (10) In this section— - “employee” includes a person employed under a contract of apprenticeship; - “relevant individual” has the same meaning as in section 194A. (11) The following Table gives the meaning of “officer” in relation to services providers for the purposes of this section—

Services provider	Meaning of “officer”
Registered charity which is not a registered company	Trustee, secretary or treasurer
Registered society	“Officer” within the meaning given by section 149 of the Co-operative and Community Benefit Societies Act 2014 (including a person co-opted to serve on the society’s committee)
Registered company	“Officer” within the meaning given by section 1173 of the Companies Act 2006
Limited liability partnership	A member of the limited liability partnership.

• (2) In section 196 of that Act (consultation), after subsection (2) insert—

(3) Before setting a standard under section 194A which imposes a requirement described in subsection (4) of that section, the regulator must consult, or ensure that there has been consultation with, each body (if any) which is nominated by the Secretary of State for the purposes of this subsection. (4) The Secretary of State may nominate a body for the purposes of subsection (3) only if the body appears to the Secretary of State to represent the interests of services providers in relation to registered providers (as defined in section 194B(2)). (5) The Secretary of State must notify the regulator of any nomination (or withdrawal of any nomination) made for the purposes of subsection (3).

• (3) In section 197 of that Act (direction by Secretary of State), after subsection (5) insert—

(5A) Before giving a direction to set a standard under section 194A which imposes a requirement described in subsection (4) of that section, the Secretary of State must consult one or more bodies appearing to the Secretary of State to represent the interests of services providers in relation to registered providers (as defined in section 194B(2)).

• (4) After section 217 of that Act insert—

(217A) (1) Each management services agreement in relation to social housing of a registered provider, whenever entered into, is to be treated as including the terms set out in subsection (4). (2) In this section, a “management services agreement”, in relation to social housing of a registered provider, means an agreement under which one person (a “services provider”) agrees with another person (the “services recipient”) to provide services in connection with the management of social housing provided by the registered provider or to arrange for the provision of such services. (3) For the purposes of subsection (2)— (a) an agreement does not include a contract of employment or a contract of apprenticeship, and (b) the services recipient may be the registered provider or another person. (4) The terms are that— (a) the services provider must secure that its relevant managers who are involved in the provision of services in connection with the management of social housing to which the agreement relates meet the qualification standard at all times; (b) in the event that the services provider does not comply with the term set out in paragraph (a), the services provider will take such action to rectify the non-compliance as is reasonably required by the services recipient; (c) the services provider must comply with any reasonable request for information demonstrating whether or not the services provider is complying with the term in paragraph (a) that is made by the registered provider who provides the social housing to which the agreement relates or (if different) the services recipient. (5) A relevant manager of a services provider under a management services agreement “meets the qualification standard” if— (a) a standard is in force under section 194A which requires the registered provider who provides the social housing to which the agreement relates to take steps to secure that the manager has, or is working towards, a qualification or type of qualification in housing management, and (b) the manager has or (as the case may be) is working towards such a qualification, or if there is no standard in force under section 194A which imposes a requirement described in paragraph (a). (6) A term of a management services agreement is not binding on the services recipient to the extent it would— (a) exclude or restrict the liability of the services provider for breach of a term implied by this section, or (b) prevent an obligation under a term implied by this section arising or limiting its extent. (7) In this section “relevant manager”, in relation to a services provider, has the same meaning as it has for the purposes of section 194A (see section 194A(5)).

• (5) In consequence of the amendment made by subsection (4), in section 192 of that Act—

• (a) in paragraph (d), omit the final “and”;

• (b) at the end of paragraph (e) insert

, and (f) makes provision about terms to be implied into management services agreements (section 217A).

Standards relating to information and transparency

22

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) After section 194B (inserted by section 21) insert—

(194C) (1) The regulator may set standards for registered providers in matters relating to the provision of information to their tenants of social housing and to the regulator, including standards requiring information to be published. (2) Standards under subsection (1) may, in particular, require registered providers to comply with specified rules about— (a) the provision of information to their tenants of social housing concerning the accommodation, facilities or services provided in connection with social housing, including information concerning— (i) their tenants’ rights in connection with those things, and (ii) how to make complaints against registered providers, (b) monitoring their compliance with standards under this section and sections 193, 194 and 194A and informing the regulator if they have failed, or there is a risk they will fail, to meet any of those standards, and (c) the publication of information about— (i) the remuneration of their executives, and (ii) their income, management costs and other expenditure. (3) For the purposes of subsection (2)(c), an “executive”, in relation to a registered provider, means an individual who is both— (a) an officer or employee of the registered provider, and (b) responsible for the management of the provider.

• (3) In section 220 (grounds for giving enforcement notice), in subsection (2), for “193 or 194” substitute “193, 194 or 194C”.

• (4) In section 227 (grounds for imposition of penalty), in subsection (2), for “193 or 194” substitute “193, 194 or 194C”.

• (5) In section 237 (grounds for award of compensation), in subsection (2), for “193 or 194” substitute “193, 194 or 194C”.

• (6) In section 247 (management tender), in subsection (1)(a), for “193 or 194” substitute “193, 194 or 194C”.

• (7) In section 251 (appointment of manager), in subsection (1)(a), for “193 or 194” substitute “193, 194 or 194C”.

Code of practice: standards relating to consumer matters

23

In section 195 of the Housing and Regeneration Act 2008 (code of practice)—

• (a) in subsection (1)(a), omit “under section 194”;

• (b) in subsection (2), omit “under that section”.

Direction by Secretary of State

24

In section 197 of the Housing and Regeneration Act 2008 (direction by Secretary of State), after subsection (2) insert—

(2A) The Secretary of State may direct the regulator— (a) to set a standard under section 194A, (b) to set a standard under section 194C which relates, in the Secretary of State’s opinion, to the matters in section 194C(2)(a), (c) about the content of standards described in paragraph (a) or (b), or (d) to have regard to specified objectives when setting those standards.

Secretary of State’s duty to give direction about providing information to tenants

25

• (1) The Secretary of State must give a direction to the Regulator of Social Housing under section 197(2A) of the Housing and Regeneration Act 2008 about setting a standard under section 194C of that Act (standards relating to information and transparency) for the purpose of securing that registered providers of social housing are required to provide their tenants of low cost rental accommodation with information about—

• (a) their tenants’ rights in connection with the low cost rental accommodation and with facilities or services provided in connection with that accommodation, and

• (b) how their tenants can make a complaint against them.

• (2) The Secretary of State must give the direction before the end of the period of six months beginning with the day on which this Act is passed.

• (3) In this section—

• “low cost rental accommodation” means accommodation which— is low cost rental accommodation (as defined in section 69 of the Housing and Regeneration Act 2008) provided by a registered provider of social housing, and is not low cost home ownership accommodation (as defined in section 70 of that Act);

• “tenant”, in relation to low cost rental accommodation, includes other occupiers.

Failure to meet standards: exercise of intervention powers

26

Omit sections 198A and 198B of the Housing and Regeneration Act 2008.

Performance monitoring

27

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) Before section 199 (and the heading immediately before it) insert—

(198C) (1) The regulator may give directions to registered providers requiring them to collect, process and publish information about their performance in relation to matters covered by standards under sections 193, 194, 194A and 194C. (2) Directions under subsection (1) may, in particular, specify or describe— (a) the information that must be collected, (b) the period the information must cover, (c) the method of collecting, processing and presenting information, (d) the form in which information must be presented, and (e) what information must be published and when and the manner of publication. (3) A direction— (a) may make provision that applies generally or only to specified cases, circumstances or registered providers, and (b) may make different provision for different cases, circumstances or registered providers. (4) The regulator must make arrangements for bringing a direction to the attention of every registered provider to which it applies. (5) The regulator may request that a registered provider send to the regulator— (a) any information collected by the registered provider pursuant to directions under subsection (1); (b) an analysis of that information; (c) an explanation of how the information was collected, processed or published.

• (3) In section 220 (grounds for giving enforcement notice), at the appropriate place insert—

(11C) Case 13 is where the registered provider has failed to comply with directions or a request under section 198C.

• (4) In section 227 (grounds for imposition of penalty), at the appropriate place insert—

(7C) Case 9 is where the registered provider has failed to comply with directions or a request under section 198C.

Monitoring and enforcement

Surveys

28

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) In section 199 (survey)—

• (a) in subsection (3)—

• (i) for “subsection (2)” substitute “this section and in sections 199A to 200,”, and

• (ii) for “of this section” substitute “of the section concerned”;

• (b) omit subsections (4) to (6);

• (c) after subsection (8) insert—

(9) Arrangements for a person other than a member of the regulator’s staff to carry out a survey may include provision about payments.

• (3) After section 199 insert—

(199A) (1) An authorised person may enter premises at any reasonable time, or times, to carry out a survey under section 199. (2) The power in subsection (1) may only be exercised if an authorised person has given at least 48 hours’ notice of the first exercise of the power— (a) to the registered provider, and (b) if the premises are occupied, to the occupier (or any one of the occupiers). (3) The requirement to give notice may be waived— (a) in the case of notice required by subsection (2)(a), by the registered provider, and (b) in the case of notice required by subsection (2)(b), by the occupier (or any one of the occupiers) of the premises. (4) Notice under subsection (2) may state that, if entry to the premises were to be refused, an authorised person would propose to apply for a warrant under section 199B. (5) Notice required by subsection (2)(b) may be given by fixing it to some conspicuous part of the premises. (6) An authorised person who under this section has entered, or who is seeking to enter, premises in order to carry out a survey must produce a copy of the authorisation mentioned in section 199(3) on request by an occupier. (7) An authorised person entering premises to carry out a survey may— (a) be accompanied by such other persons, and (b) take onto the premises such equipment or materials, as the authorised person thinks necessary for the purposes of carrying out the survey. (8) Equipment or materials taken onto premises by virtue of subsection (7) may be left in a place on the premises until the survey has been carried out provided that— (a) leaving the equipment or the materials in that place does not significantly impair the ability of an occupier to use the premises, or (b) leaving the equipment or the materials on the premises is necessary for the purposes of carrying out the survey and it is not possible to leave it or them in a place that does not significantly impair the ability of an occupier to use the premises. (9) Where the premises include common parts of a building, references in subsection (8) to the ability of an occupier to use the premises include the ability of an occupier of a dwelling that has use of the common parts to use those parts or the dwelling. (10) In this section, “common parts”, in relation to a building, includes the structure and exterior of that building and any common facilities provided (whether or not in the building) for persons who occupy the building. (199B) (1) This section applies where a justice of the peace is satisfied, on sworn information in writing by an authorised person, that entry to premises specified in the information is reasonably required to carry out a survey under section 199. (2) The justice may issue a warrant authorising the authorised person who is named in it to enter the premises to carry out the survey where the justice is satisfied that— (a) entry to the premises has been sought under section 199A but has been refused, (b) the premises are unoccupied or that the occupier is temporarily absent, or (c) there are reasonable grounds to believe that the authorised person will not be able to obtain entry to the premises without a warrant. (3) A warrant under this section authorises the authorised person to enter the premises at any reasonable time, or times, using reasonable force if necessary. (4) A warrant under this section authorises an authorised person entering premises to take onto the premises such equipment or materials as the authorised person thinks necessary for the purposes of carrying out the survey. (5) Equipment or materials taken onto premises by virtue of subsection (4) may be left in a place on the premises until the survey has been carried out provided that— (a) leaving the equipment or the materials in that place does not significantly impair the ability of an occupier to use the premises, or (b) leaving the equipment or the materials on the premises is necessary for the purposes of carrying out the survey and it is not possible to leave it or them in a place that does not significantly impair the ability of an occupier to use the premises. (6) Where the premises include common parts of a building (as defined in section 199A), references in subsection (5) to the ability of an occupier to use the premises include the ability of an occupier of a dwelling that has use of the common parts to use those parts or the dwelling. (7) A warrant under this section may authorise persons (“accompanying persons”) to accompany the authorised person. (8) Accompanying persons— (a) have the same powers as the authorised person in respect of execution of the warrant, but (b) must exercise those powers only in the company, and under the supervision, of the authorised person. (9) An authorised person who has entered, or who is seeking to enter, premises under a warrant under this section must produce on request by any person— (a) a copy of the warrant; (b) a copy of the authorisation mentioned in section 199(3). (10) A warrant under this section continues in force until the survey is carried out. (11) If the premises are unoccupied or the occupier is temporarily absent, the authorised person who has entered the premises under a warrant under this section must leave the premises as effectively secured against trespassers as the authorised person found them.

• (4) In section 200 (survey: supplemental)—

• (a) omit subsection (1);

• (b) omit subsection (3);

• (c) for subsection (4) substitute—

(4) A registered provider, or an officer of a registered provider, commits an offence if the provider or officer obstructs an authorised person— (a) in exercising a power under section 199A, or (b) in exercising a power under section 199, where the authorised person has entered the premises to carry out the survey under the power in section 199A.

;

• (d) after subsection (4) insert—

(4A) A person commits an offence if the person obstructs an authorised person— (a) in exercising a power conferred by a warrant under section 199B, or (b) in exercising a power under section 199, where the authorised person has entered the premises to carry out a survey under a warrant under section 199B.

Inspection plan

29

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) After section 201 (inspections) insert—

(201A) (1) The regulator must make a plan as regards— (a) the descriptions of registered provider that should be subject to regular inspection under section 201, (b) the intervals at which regular inspections should be carried out under that section, and (c) the circumstances in which registered providers should be subject to inspections under that section other than regular inspections. (2) The plan may make different provision for different cases, circumstances or areas. (3) The regulator must take appropriate steps to implement the plan. (4) The regulator must— (a) keep the plan under review, (b) when appropriate, revise or replace the plan, and (c) publish the plan and any revised or replacement plan.

• (3) In section 215 (use of intervention powers), after subsection (1) insert—

(1A) In determining whether the regulator has complied with subsection (1) in relation to its power to arrange for inspections under section 201(1), a plan published under section 201A may be taken into account.

Action after inspection

30

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) In section 202 (inspections: supplemental), omit subsections (1) to (3).

• (3) In section 203(12) (definition of “inspector”), after “this section” insert “and section 203A”.

• (4) After section 203 insert—

(203A) (1) After an inspection of a registered provider is carried out by an inspector under section 201, the inspector must produce— (a) a written summary of the inspector’s findings, and (b) a written report about any matters specified by the regulator. (2) The summary and any report must be in the form specified by the regulator. (3) The regulator may specify matters, or the form of a summary or report, for the purposes of inspections generally or for the purposes of a particular inspection or description of inspection. (4) The regulator must give the registered provider a copy of the summary of the inspector’s findings. (5) The regulator must also give the registered provider— (a) a copy of the inspector’s report, or (b) a notice confirming that no matters were specified for the purposes of subsection (1)(b). (6) The regulator may publish— (a) all or part of the summary of the inspector’s findings, (b) (where relevant) all or part of the inspector’s report, and (c) related information.

Performance improvement plans

31

• (1) The Housing and Regeneration Act 2008 is amended as follows.

• (2) After section 218 insert—

(218A) (1) The regulator may give a registered provider a notice (a “performance improvement plan notice”) if the regulator is satisfied that— (a) the registered provider has failed to meet a standard under section 193, 194, 194A or 194C, (b) there is a risk that, if no action is taken by the regulator or the registered provider, the registered provider will fail to meet a standard under section 193, 194, 194A or 194C, (c) the registered provider has failed to comply with directions or a request under section 198C, (d) the interests of the tenants of social housing of the registered provider require protection, or (e) the registered provider has given an undertaking under section 125 and failed to comply with it. (2) A performance improvement plan notice must— (a) specify on which of the grounds mentioned in subsection (1) it is given, (b) identify the issues which led the regulator to be satisfied of those grounds, (c) require the registered provider to prepare and submit to the regulator a plan (a “performance improvement plan”) setting out the action the provider will take to address the issues identified, (d) specify the date by which the performance improvement plan must be submitted to the regulator, (e) require the registered provider to publish a performance improvement plan if it is approved by the regulator and specify the manner of such publication, and (f) explain the effect of subsections (3) and (4) and sections 218B to 218D. (3) The regulator may withdraw a performance improvement plan notice by notice to the registered provider. (4) If a registered provider fails to comply with a performance improvement plan notice the regulator must consider exercising another power under this Chapter or Chapter 6. (218B) (1) The regulator must— (a) approve a performance improvement plan submitted in accordance with section 218A(2)(c) and (d), or (b) reject it, giving reasons for doing so. (2) A registered provider must implement in full a performance improvement plan that has been approved by the regulator. (3) If a performance improvement plan is rejected, the registered provider will be taken to have failed to comply with the performance improvement plan notice. (4) If a tenant of social housing of a registered provider makes a written request to the provider for a copy of the provider’s performance improvement plan which has been approved by the regulator, the registered provider must provide the tenant with a copy as soon as reasonably practicable. (218C) (1) The regulator may, by notice to a registered provider, cancel a performance improvement plan which it has approved. (2) Notice under subsection (1) must specify the date (the “cancellation date”) on which the cancellation takes effect (which may be a date before the notice is given). (3) If a performance improvement plan is cancelled in accordance with subsection (1) the duties mentioned in subsection (4) cease to apply (or are treated as having ceased to apply) from the cancellation date. But this does not affect any action taken (or being taken) by the regulator in relation to a breach of such a duty before the cancellation date. (4) The duties are— (a) the duty to publish a performance improvement plan which has been approved (see section 218A(2)(e)); (b) the duty in section 218B(2) (duty to implement a plan); (c) the duty in section 218B(4) (duty to provide copy of plan). (218D) (1) A registered provider may appeal to the High Court against a decision of the regulator to give the provider a performance improvement plan notice. (2) An appeal under this section must be brought within the period of 28 days beginning with the day on which the registered provider is given the notice. (3) The requirement to prepare and submit a performance improvement plan is suspended during the appeal period. (4) The “appeal period” means— (a) where an appeal is brought, the period beginning with the day on which the performance improvement plan notice is given and ending with the day on which the appeal is finally determined or withdrawn, and (b) otherwise, the period during which an appeal could be brought. (5) But where a performance improvement plan has been approved under section 218B an appeal under this section does not suspend— (a) the duty to publish a performance improvement plan which has been approved (see section 218A(2)(e)); (b) the duty in section 218B(2) (duty to implement a plan); (c) the duty in section 218B(4) (duty to provide copy of plan).

• (3) In section 220 (grounds for giving enforcement notice), before subsection (12) (but after the subsection (11C) inserted by section 27) insert—

(11D) Case 14 is where the registered provider has failed to comply with a performance improvement plan notice. (11E) Case 15 is where the registered provider has a performance improvement plan which has been approved by the regulator and has failed to implement it in full.

• (4) In section 227 (grounds for imposition of a penalty), before subsection (8) (but after the subsection (7C) inserted by section 27) insert—

(7D) Case 10 is where the registered provider has failed to comply with a performance improvement plan notice. (7E) Case 11 is where the registered provider has failed to comply with the duty in section 218B(4) (duty to provide copy of performance improvement plan).

• (5) In section 237 (grounds for award of compensation) at the end insert—

(5) Case 4 is where the registered provider has failed to comply with a performance improvement plan notice. (6) Case 5 is where the registered provider has failed to comply with the duty in section 218B(4) (duty to provide copy of performance improvement plan).

• (6) In section 247 (management tender), in subsection (1), after paragraph (b) insert

, or (c) a registered provider has failed to comply with a performance improvement plan notice.

• (7) In section 251 (appointment of manager), in subsection (1), after paragraph (b) insert

, or (c) a registered provider has failed to comply with a performance improvement plan notice.

• (8) In section 252A (appointment of advisers to local authority), in subsection (2), at the end of paragraph (e) (inserted by paragraph 10 of Schedule 3) insert

, or (f) that the authority has failed to comply with a performance improvement plan notice.

Emergency remedial action

32

After section 225 of the Housing and Regeneration Act 2008 insert—