The Electricity (Connection Standards of Performance) Regulations 2015

These Regulations are made under the power provided for in section 39A of the Electricity Act 1989 in respect of standards of performance in connection with the activities of electricity distributors. They prescribe the sum that an electricity distributor must pay to a customer or relevant authority as appropriate by way of compensation for failure to meet specified standards of performance in respect of the connection services to be provided by electricity distributors. The sum payable differs between standards. The standards do not apply to customers or relevant authorities who are not customers or potential customers of an electricity supplier.

In these Regulations, words or expressions have the respective meanings given to them, at the date on which these Regulations are made, in the standard conditions of a distribution licence granted or treated as granted under section 6(1)(c) of the Act. These include the following:

• “conditions” (except in the context of weather conditions)

• “directly connected”

• “distribution system”

• “domestic premises”

• “electricity distributor”

• “electricity supplier”

• “information”

• “notice”

• “representative”

• “website”

• “writing”

• “unmetered”

The Regulations come into force on 1st April 2015.

Footnotes

[^f00001]: The Gas and Electricity Markets Authority was established under section 1(1) of the Utilities Act 2000 (c.27).

[^f00002]: 1989 c.29; sections 39A and 39B were inserted by section 54(2) of the Utilities Act 2000 (c.27) and section 39B was amended by paragraph 52 of Schedule 9 to the Crime and Courts Act 2013 (c.22) and by paragraph 5 of Schedule 1 to the Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading’s Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631); section 40B was inserted by section 56 of the Utilities Act 2000.

[^f00003]: The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading’s Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631) abolished the National Consumer Council and transferred its functions to The National Association of Citizens Advice Bureaux and the Scottish Association of Citizens Advice Bureaux.

[^f00004]: S.I. 2010/2088

[^f00005]: S.I. 2010/2088

[^f00006]: 1989 c.29.

[^f00007]: 2000 c.27.

[^f00008]: 1989 c.29; section 16A was inserted by section 44 of the Utilities Act 2000 (c.27).

[^f00009]: 1991 c.22.

[^f00010]: 1989 c.29; section 16A was inserted by the section 44 of the Utilities Act 2000 (c.27) and amended by section 98 of the Energy Act 2008 (c.32).

[^f00011]: 1989 c.29; section 20 was amended by section 47 of, and schedule 8 to, the Utilities Act 2000 (c.27) and modified by sectin 3(2) of that Act.

[^f00012]: 1989 c.29; section 21 was amended by section 47 of, and Schedule 8 to, the Utilities Act 2000 (c.27) and modified by section 3(2) of that Act.

[^f00013]: 1989 c.29; sub-paragraph (1A) of Schedule 7 was inserted by paragraph 3(2) of Schedule 5 to the Utilities Act 2000 (c.27).

[^f00014]: 1989 c.29; section 96 was amended by S.I. 2012/2400.

[^f00015]: 2004 c.36.

[^f00016]: Schedule 6 was substituted by section 51(2) of, and Schedule 4 to, the Utilities Act 2000 (c.27).

[^f00017]: S.I. 2015/699

[^f00018]: 2004 c.18.

[^f00019]: 1991 c.22.

Editorial notes

[^key-a98b3b451f5034159bf36111351ebaac]: Reg. 1 in force at 1.4.2015, see reg. 1(1)

[^key-af46bebdffdc0af8a92b54a11092ad0e]: Reg. 2 in force at 1.4.2015, see reg. 1(1)

[^key-b82ab4bddb33aa3ea3b024ec03299fda]: Reg. 3 in force at 1.4.2015, see reg. 1(1)

[^key-d7990b8681a368fc6fddb39c778edb64]: Reg. 4 in force at 1.4.2015, see reg. 1(1)

[^key-3fcc37c0223a79174e07594b6c885ba1]: Reg. 5 in force at 1.4.2015, see reg. 1(1)

[^key-43020c704ad4870d2b42cb3592f9e54d]: Reg. 6 in force at 1.4.2015, see reg. 1(1)

[^key-35f0803966104ec3903897d127dd49fc]: Reg. 7 in force at 1.4.2015, see reg. 1(1)

[^key-e6da387958c6928d994995ab095f45d2]: Reg. 8 in force at 1.4.2015, see reg. 1(1)

[^key-38ed923de4fac79e0d22a13edbc677cc]: Reg. 9 in force at 1.4.2015, see reg. 1(1)

[^key-ad70746e734d3f7e8adc377b6765db38]: Reg. 10 in force at 1.4.2015, see reg. 1(1)

[^key-ceebd02da26075bce5a701257141e17e]: Reg. 11 in force at 1.4.2015, see reg. 1(1)

[^key-3582960858f773af762ecaa01778f256]: Reg. 12 in force at 1.4.2015, see reg. 1(1)

[^key-891c7112d184aea8cc352c4b12a05a88]: Reg. 13 in force at 1.4.2015, see reg. 1(1)

[^key-8b71da6f2004062d1ea87f044fdb81cc]: Reg. 14 in force at 1.4.2015, see reg. 1(1)

[^key-95a5989103e342cb8ab55fb5538d4056]: Reg. 15 in force at 1.4.2015, see reg. 1(1)

[^key-ce82641b2ed1203a4d60c683d49b5f21]: Reg. 16 in force at 1.4.2015, see reg. 1(1)

[^key-7cbcbd997f61d34ac9e9b79910b41a2c]: Reg. 17 in force at 1.4.2015, see reg. 1(1)

[^key-32894d1ddaf37594cbd610e3621304d1]: Reg. 18 in force at 1.4.2015, see reg. 1(1)

[^key-ba7c227c03bf7f5672c81945de71026a]: Sch. 2 para. 1 in force at 1.4.2015, see reg. 1(1)

[^key-b9437478eaec818f8f32f4e23fabed73]: Sch. 2 para. 2 in force at 1.4.2015, see reg. 1(1)

[^key-bc08e8f53891846ccdc92928ed8ed3ce]: Sch. 2 para. 3 in force at 1.4.2015, see reg. 1(1)

[^key-70cdf8f98ec55d7c8c2fa682cdd24957]: Sch. 2 para. 4 in force at 1.4.2015, see reg. 1(1)

[^key-3d6afdca22faeebf544537ccd68c29a5]: Sch. 2 para. 5 in force at 1.4.2015, see reg. 1(1)

[^key-4b29bf637481c992f949133d2bcc2290]: Sch. 2 para. 6 in force at 1.4.2015, see reg. 1(1)

[^key-cf09e007ea00dad4ecb852ebeeaa1534]: Sch. 2 para. 7 in force at 1.4.2015, see reg. 1(1)

[^key-682258acdad6a1e205530463e75cbe40]: Sch. 2 para. 8 in force at 1.4.2015, see reg. 1(1)

[^key-0c7618cd904e198761b1866c66095127]: Sch. 2 para. 9 in force at 1.4.2015, see reg. 1(1)

[^key-50754c1f49ad8c9eb62bab2ed772f028]: Sch. 2 para. 10 in force at 1.4.2015, see reg. 1(1)

[^key-ff6197c2c5ab269298624a697f40ecc9]: Sch. 2 para. 11 in force at 1.4.2015, see reg. 1(1)

[^key-1ef3f7630519872d4f22b9a755d6554e]: Sch. 2 para. 12 in force at 1.4.2015, see reg. 1(1)

[^key-6c01b76e83f2e4ec8fcb4f1ae40bbe45]: Sch. 2 para. 13 in force at 1.4.2015, see reg. 1(1)

[^key-c098c5cb65a5a4a972c392dfdb84aa09]: Sch. 2 para. 14 in force at 1.4.2015, see reg. 1(1)

[^key-48ef1e2679d460c6739dc80c847fddfc]: Sch. 1 in force at 1.4.2015, see reg. 1(1)

[^key-86ca2c00f3ef31adc75eea224e453b24]: Reg. 17A inserted (1.10.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(4), 3(3)

[^key-ba8c3a0bc4d43c8443c7364be32974ee]: Sch. 1 Table substituted (1.10.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(4), 3(4)

[^key-f3397c644c866f4be2bd4b4e456e9b5f]: Words in reg. 2(1) inserted (1.10.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(4), 3(1)

[^key-863373af79e82193c41057088dd76b0e]: Words in reg. 16(4)(a) substituted (1.10.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(4), 3(2)

Indexation of prescribed sums

17A

• (1) The prescribed sums for each financial year beginning with 1 April 2024 are calculated by –

• (a) adjusting the sums specified in column 3 of Schedule 1 by the percentage increase or decrease in the CPIH index published for the month of January preceding the financial year for which the adjustment is made in comparison to the CPIH index published for the month of January 2023; and

• (b) rounding the resulting figure to the nearest £5.

• (2) In this regulation, “CPIH” means the consumer prices index including owner occupiers’ housing costs (all items) published by the Office for National Statistics.

Notice of rights