The Electricity (Standards of Performance) Regulations 2015

[^f00004]: S.I. 2010/698, amended by S.I. 2010/2131, 2014/631.

[^f00005]: 2000 c.27.

[^f00006]: 2000 c.27; section 33(1) was amended by paragraph 20 of Schedule 19 to, and Part 1 of Schedule 23 to the Energy Act 2004 (c.20), section 7(7) of the Climate Change and Sustainable Energy Act 2006 (c.19), paragraph 13 of Schedule 5 to the Energy Act 2008 (c.32), paragraph 12 of the Schedule to the Energy Act 2010 (c.27), sections 22(7), 77(5) and 98(9) of the Energy Act 2011 (c.16), sections 65(2) and 142(2) of the Energy Act 2013 (c.32), S.I. 2011/2704

[^f00007]: 2004 c.20.

[^f00008]: Paragraph 1(1A) was inserted by paragraph 3(2) of Schedule 5 to the Utilities Act 2000 (c.27)

[^f00009]: 2004 c.36.

[^f00010]: Section 96 was amended by S.I. 2012/2400.

[^f00011]: Schedule 6 was substituted by section 51(2) of, and Schedule 4 to, the Utilities Act 2000 (c.27).

[^f00012]: Section 29 was amended by paragraph 30 of Schedule 6 to the Utilities Act 2000 (c.27) and sections 94(1) and 147(3) of, and paragraph 10 of Schedule 19 to, the Energy Act 2004 (c.20).

[^f00013]: S.I. 2015/698

[^f00014]: Schedule 6 was substituted by section 51(2) of, and Schedule 4 to, the Utilities Act 2000 (c.27); paragraph 2 was amended by section 24 of the Energy Act 2011 (c.16).

[^f00015]: Section 39 was amended by section 54(1) of, and paragraphs 24 and 32 of Schedule 6 to, and Schedule 8 to, the Utilities Act 2000 (c.27); section 39A was inserted by section 54(2) of the Utilities Act 2000.

[^f00016]: Section 39B was inserted by section 54(2) of the Utilities Act 2000 (c.27) and amended by paragraph 52 of Schedule 9 to the Crime and Courts Act 2013 (c.22) and S.I. 2014/636.

[^f00017]: Section 96 was amended by S.I. 2012/2400.

[^f00018]: 2004 c.36.

[^f00019]: Schedule 6 was substituted by section 51(2) of, and Schedule 4 to, the Utilities Act 2000 (c.27).

[^f00020]: Schedule 6 was substituted by section 51(2) of, and Schedule 4 to, the Utilities Act 2000 (c.27); paragraph 2 was amended by section 24 of the Energy Act 2011 (c.16).

[^f00021]: Section 39A was inserted by section 54(2) of the Utilities Act 2000 (c.27).

Editorial notes

[^key-7431a17a0493a799dcabbe809cec8d07]: Reg. 1 in force at 1.4.2015, see reg. 1(1)

[^key-a6db7392793158306eddad3cf6e8be26]: Reg. 2 in force at 1.4.2015, see reg. 1(1)

[^key-74d08ea82ddaf3e005eb87fcd50170ed]: Reg. 3 in force at 1.4.2015, see reg. 1(1)

[^key-8ad55f29e927caa9a121fef7985beb6b]: Reg. 4 in force at 1.4.2015, see reg. 1(1)

[^key-553917a50bfaf6a21545b184c1357478]: Reg. 5 in force at 1.4.2015, see reg. 1(1)

[^key-728f9ce456416be967bee537ac2bc5a3]: Reg. 6 in force at 1.4.2015, see reg. 1(1)

[^key-46bdd7a0e535e553bc9779fe391eedc2]: Reg. 7 in force at 1.4.2015, see reg. 1(1)

[^key-8f2b5f962c19396defc2fd9aa1059f75]: Reg. 8 in force at 1.4.2015, see reg. 1(1)

[^key-5086565a061deea88c861b8ee68cb59c]: Reg. 9 in force at 1.4.2015, see reg. 1(1)

[^key-48f28306780aeb126183373daf400b0b]: Reg. 10 in force at 1.4.2015, see reg. 1(1)

[^key-b2c53479687ac4a070f5e7fc0b4d581c]: Reg. 11 in force at 1.4.2015, see reg. 1(1)

[^key-63cf182aa8cc5e1d0d4f870ad79b0b0e]: Reg. 12 in force at 1.4.2015, see reg. 1(1)

[^key-cab0fb73e8a1b7a9a92037cabb60dfef]: Reg. 13 in force at 1.4.2015, see reg. 1(1)

[^key-9ccf098271e365c27d2525c3faf038d8]: Reg. 16 in force at 1.4.2015, see reg. 1(1)

[^key-922c5f5bd6f0eb9bcc3f177a0214257b]: Reg. 17 in force at 1.4.2015, see reg. 1(1)

[^key-db8a363d3419a2793404add6f2c82e60]: Reg. 18 in force at 1.4.2015, see reg. 1(1)

[^key-c565efb33f0e589d0a4d06ade3ca3606]: Reg. 19 in force at 1.4.2015, see reg. 1(1)

[^key-ea6d08a3de74edee7d856328dfa17c4d]: Reg. 20 in force at 1.4.2015, see reg. 1(1)

[^key-40de00def0b32ae1d3f20dca606fa3d6]: Reg. 21 in force at 1.4.2015, see reg. 1(1)

[^key-9eeb5005d4bc617f38e8994bbdcfb6df]: Reg. 22 in force at 1.4.2015, see reg. 1(1)

[^key-e02263cd12b8ea98927b33575be84d3b]: Sch. 3 para. 1 in force at 1.4.2015, see reg. 1(1)

[^key-f8fe2379dfac35ecfe07ea79209a3588]: Sch. 3 para. 2 in force at 1.4.2015, see reg. 1(1)

[^key-6f3e76457d3f5a649f60d61fc3ef796c]: Sch. 3 para. 3 in force at 1.4.2015, see reg. 1(1)

[^key-5d178123c70910fb80c4b5a805259810]: Sch. 3 para. 4 in force at 1.4.2015, see reg. 1(1)

[^key-547c034528123506093615fd281fe33e]: Sch. 3 para. 5 in force at 1.4.2015, see reg. 1(1)

[^key-8b49ce811f1693d3334011e901ab5598]: Sch. 3 para. 6 in force at 1.4.2015, see reg. 1(1)

[^key-fd58db94675efbb1a0247e918203e686]: Sch. 3 para. 7 in force at 1.4.2015, see reg. 1(1)

[^key-323794065d5b9b187d87f2fb078a8490]: Sch. 3 para. 8 in force at 1.4.2015, see reg. 1(1)

[^key-0f5ab9bebe185540651ca681a4a473fc]: Sch. 3 para. 9 in force at 1.4.2015, see reg. 1(1)

[^key-61dc46883db4bffb269ae85441561cfa]: Sch. 3 para. 10 in force at 1.4.2015, see reg. 1(1)

[^key-efde1fe6a7ef2acfd8464509baf6fc62]: Sch. 3 para. 11 in force at 1.4.2015, see reg. 1(1)

[^key-e4061738d5b504f6cd419677f837a881]: Sch. 3 para. 12 in force at 1.4.2015, see reg. 1(1)

[^key-9d8ee1e2bdba706028e6e27c2c6a041b]: Sch. 3 para. 13 in force at 1.4.2015, see reg. 1(1)

[^key-8a1f4e9b5e2bf5e621dbd22b750ed02a]: Sch. 3 para. 14 in force at 1.4.2015, see reg. 1(1)

[^key-9bfe5444a6e1a1ae3eee383053797bda]: Sch. 1 in force at 1.4.2015, see reg. 1(1)

[^key-034dc9ded4501f1bbae1abaf306ff448]: Sch. 2 Pt. 1 in force at 1.4.2015, see reg. 1(1)

[^key-5f3e740db7430aaef2f27a3ba9b5fc2b]: Sch. 2 Pt. 2 in force at 1.4.2015, see reg. 1(1)

[^key-317d510da12d82800e844350361228f5]: Sch. 2 Pt. 3 in force at 1.4.2015, see reg. 1(1)

[^key-a0030b4913b02b1ecf14a9b0bc0dffee]: Words in reg. 3(1) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(a)(i) (with reg. 1(2)-(5))

[^key-136b5c8d007b34e48d6442facb69d5e7]: Words in reg. 3(1) substituted (1.1.2016) by The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(a)(ii) (with reg. 1(2)-(5))

[^key-181587b3a4278e80151e8c19d1b55d63]: Reg. 14 omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-c9f6c40155319b139769722a7dfd6c73]: Reg. 15 omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-90407df71a3fb5fd19d51408b5614c76]: Reg. 16 omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-b68fbe8f196cdab2b3b9b2adc6da4fd4]: Reg. 17(3)(a) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-7a7e0458d5f8420bc2afbae87ec8a4d5]: Reg. 17(4)(a) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-4f5624347fcc92a3b7c3ca8c6ee008ac]: Words in reg. 17(6)(b) substituted (1.1.2016) by The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(c) (with reg. 1(2)-(5))

[^key-c024286098bbefacdf6bdcfc85d7988e]: Reg. 19(3) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-dcc6a8bc6c862f4a515f2012c2f7b898]: Reg. 19(6) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-5d69881a900571b722aad9154be3eab4]: Words in reg. 20(4) substituted (1.1.2016) by The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(d) (with reg. 1(2)-(5))

[^key-8f84a0141e4d50c0796ba06632d894cd]: Words in reg. 21 substituted (1.1.2016) by The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(e) (with reg. 1(2)-(5))

[^key-c21c19db57d160fe68bf5d1bbfd51786]: Reg. 22(2) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-ce8d4ac02339cc97afa2be5201b7c10e]: Reg. 22(4) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-2fc360e62ad0f3bca8e464f54a039eb0]: Reg. 22(5) omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-22e4c84408428d9b2fd3adada3c29352]: Reg. 23 omitted (1.1.2016) by virtue of The Electricity and Gas (Standards of Performance) (Suppliers) Regulations 2015 (S.I. 2015/1544), regs. 1(1), 14(b) (with reg. 1(2)-(5))

[^key-7aee6042b713f0d3e29a77267f0592b0]: Reg. 21A inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(8)

[^key-280227882f69ad7f0fe08290c6756599]: Sch. 2 Pt. 1 Table substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(9)

[^key-15a71ba308066e67c9756a64b13e6ac8]: Sch. 2 Pt. 1A inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(10)

[^key-cfc7d09af31c1419d416d4e8d3588979]: Sch. 2 Pt. 3 Table substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(11)

[^key-115e5853c7bdb00ed91357b0865d94c8]: Words in reg. 3(1) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(1)(a)

[^key-2dfadedde5b0a151fa99224d60ffddcb]: Words in reg. 3(1) inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(1)(b)

[^key-65b45db9c528e4bc9eb72483198e3325]: Words in reg. 4 omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(2)(a)

[^key-c5904bf37b94d583d2f4c246de08c5bb]: Reg. 4(2) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(2)(b)

[^key-71f0c074db6d601426ac95c29ed235cd]: Words in reg. 5(3)(b) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(3)

[^key-924bc6ecaeaddc67c404c290b9fc95b1]: Words in reg. 6(2) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(4)

[^key-7cafc9ba60a882b6ba8e620691aad0e2]: Reg. 7(3) omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(5)(a)

[^key-779f1581b3ac5e0e753036c690720969]: Word in reg. 7(4)(b) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(5)(b)(i)

[^key-1c6e583f8653fbbd5bef597f7c89cdc8]: Words in reg. 7(4)(b) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(5)(b)(ii)

[^key-d67082193750b83fe591412f1289da48]: Reg. 7(6) omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(5)(a)

[^key-b714777911845b415a664f6feb1e5922]: Reg. 7(7) omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(5)(a)

[^key-787b94ea66414426ad395314bbe2ff4f]: Words in reg. 9(4)(a) omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(6)(a)

[^key-97bd3d845e5f3feb0e900af75eccaa4c]: Words in reg. 9(4)(b) omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(6)(b)

[^key-aacf96a1793f855d84c74173a3d53203]: Words in reg. 9(12)(c) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(6)(c)(i)

[^key-e56c011a73ec99b39fc2e07b82b27a18]: Words in reg. 9(12)(c) substituted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(6)(c)(ii)

[^key-b0d5f1e977f8b4e969ecdf86681f3491]: Word in reg. 19(8)(c)(i) omitted (1.9.2023) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(7)(a)

[^key-d7ef878a660a37e8a94c27e25329170b]: Words in reg. 19(8)(c)(ii) inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(7)(b)

[^key-c58cb30f641f258488869b92eaefe324]: Reg. 19(8)(c)(iii) inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(7)(c)

[^key-450f5eb7467180a2306cfa938f5e8346]: Words in Sch. 2 Pt. 3 Table omitted (1.11.2024) by virtue of The Electricity (Standards of Performance) (Amendment) Regulations 2024 (S.I. 2024/984), regs. 1, 2(5)

[^key-d04c97158982d32b6b2b2075b46479b4]: Words in reg. 4(1) substituted (1.11.2024) by The Electricity (Standards of Performance) (Amendment) Regulations 2024 (S.I. 2024/984), regs. 1, 2(2)(a)

[^key-bb62776c369231af2c4f208e1cebe142]: Words in reg. 4(1) substituted (1.11.2024) by The Electricity (Standards of Performance) (Amendment) Regulations 2024 (S.I. 2024/984), regs. 1, 2(2)(b)

[^key-8dd4c948b517c6f6750862018b674f5c]: Words in reg. 6(3)(b) substituted (1.11.2024) by The Electricity (Standards of Performance) (Amendment) Regulations 2024 (S.I. 2024/984), regs. 1, 2(3)

[^key-c24120df4114b69f580e52c4c61106d6]: Word in reg. 7(5) substituted (1.11.2024) by The Electricity (Standards of Performance) (Amendment) Regulations 2024 (S.I. 2024/984), regs. 1, 2(4)(a)

[^key-8cef49210d4ae40cbb1a8af7b6cbdac2]: Words in reg. 7(5) substituted (1.11.2024) by The Electricity (Standards of Performance) (Amendment) Regulations 2024 (S.I. 2024/984), regs. 1, 2(4)(b)

[^M_F_08b9e6e5-d81a-4940-fb0f-f8ca47129fd1]: Words in reg. 3(1) inserted (1.9.2023) by The Electricity (Standards of Performance) (Amendment) Regulations 2023 (S.I. 2023/887), regs. 1(3), 2(1)(c)

Indexation of prescribed caps and prescribed sums

21A

• (1) The prescribed sums for each financial year beginning with 1 April 2024 are calculated by—

• (a) adjusting the sums specified in columns 3 and 4 of Part 1 of Schedule 2 by the percentage increase or decrease in the CPIH index published for the month of January preceding the financial year for which the adjustment is made in comparison to the CPIH index published for the month of January 2023; and

• (b) rounding the resulting figure to the nearest £5.

• (2) In the calculation of prescribed caps for each financial year beginning with 1 April 2024, the sums in column 2 of Part 1A of Schedule 2 are adjusted by—

• (a) the percentage increase or decrease in the CPIH index published for the month of January preceding the financial year for which the adjustment is made in comparison to the CPIH index published for the month of January 2023; and

• (b) rounding the resulting figure to the nearest £5.

• (3) In this regulation, “CPIH index” means the consumer prices index including owner occupiers’ housing costs (all items) published by the Office for National Statistics.

Notice of rights

Part 1A — Prescribed caps applicable to all electricity distributors