The National Health Service (General Dental Services Contracts) (Wales) Regulations 2006
- (6) Where a patient requests the contractor to provide him or her with a summary of the care and treatment provided under the treatment plan because he or she intends to receive services from another contractor, the contractor will provide him or her with such a summary as he or she considers appropriate (including details of the care and treatment which could not easily be observed on visual examination).
- (7) The summary referred to in sub-paragraph (6) will be supplied to the patient on a form supplied for that purpose by the Local Health Board within 28 days of that request.
Completion of courses of treatment
8
- (1) The contractor will indicate on the form supplied to the Local Health Board pursuant to paragraph 38 whether the course of treatment was completed, and if the course of treatment was not completed, provide the reason for the failure to complete the course of treatment.
- (2) If the Local Health Board—
- (a) determines that the number of courses of treatment provided by the contractor which have not being completed is excessive; and
- (b) does not consider that the reasons given by the contractor for the failure to complete the courses of treatment are satisfactory,
it will be entitled to exercise its powers under paragraph 59(2) on the grounds that the contractor is not, pursuant to paragraph 6(2), using its best endeavours to ensure courses of treatment are completed.
Referral to another contractor, a hospital or other relevant service provider for advanced mandatory, domiciliary or sedation services
9
- (1) Where a patient requires advanced mandatory services, domiciliary services or sedation services that are not provided under the contract by the contractor, it will, if the patient agrees, refer that patient in accordance with sub-paragraph (2) for the provision of a referral service by an alternative contractor, a hospital or other relevant service provider under Part 1 of the Act.
- (2) In referring a patient pursuant to sub-paragraph (1), the contractor will provide—
- (a) to the patient being referred, a referral notice on a form supplied for that purpose by the Local Health Board which will specify the services detailed on the treatment plan which will be carried out by the alternative contractor, hospital or other relevant service provider; and
- (b) to the alternative contractor, hospital or other relevant service provider, either at the time of referral or as soon as reasonably practicable thereafter—
- (i) a copy of the treatment plan provided to the patient pursuant to paragraph 7,
- (ii) a copy of the referral notice, and
- (iii) a statement of the amount paid to it, or due to be paid to it, by the patient under the NHS Charges Regulations in respect of the course of treatment during which the referral is made.
- (3) Where the patient notifies the contractor, whether verbally or in writing, that he or she does not wish to be referred to the alternative contractor, hospital or other relevant service provider selected by the contractor, the contractor will, if requested to do so by the patient, use its best endeavours to refer the patient to another suitable contractor, hospital or other relevant service provider under Part 1 of the Act for the provision of the referral service.
Mixing of services provided under the contract with private services
10
- (1) Subject to sub-paragraph 2 and the requirements of paragraphs 2 (referral services) and 6 (orthodontic treatment plans) of Schedule 1 and paragraph 7(1)(g) of this Schedule, a contractor may, with the consent of the patient, provide privately any part of a course of treatment or orthodontic course of treatment for that patient, including in circumstances where that patient has been referred to the contractor for a referral service.
- (2) A contractor may—
- (a) not provide privately or under the contract treatment that involves the administration of general anaesthesia or the provision of sedation; and
- (b) in the case of an orthodontic course of treatment provide—
- (i) the case assessment wholly privately or wholly under the contract; and
- (ii) the orthodontic treatment wholly privately or wholly under the contract.
- (3) A contractor will not, with a view to obtaining the agreement of a patient to undergo services privately—
- (a) advise a patient that the services which are necessary in his or her case are not available from the contractor under the contract; or
- (b) seek to mislead the patient about the quality of the services available under the contract.
- (4) In sub-paragraph (2)(a), “provision of sedation” means the provision of one or more drugs to a patient in order to produce a state of depression of the central nervous system to enable treatment to be carried out.
Repair or replacement of restorations
11
- (1) Subject to sub-paragraph (5), where a restoration specified in sub-paragraph (2) needs to be repaired or replaced the contractor will repair or replace the restoration at no charge to the patient.
- (2) The restorations referred to in sub-paragraph (1) are any filling, root filling, inlay, porcelain veneer or crown provided by the contractor to a patient in the course of providing services under the contract, which within the relevant period has to be repaired or replaced to secure oral health.
- (3) The repair or replacement of a restoration specified in sub-paragraph (2) is a banded course of treatment for the purposes of calculating the number of units of dental activity and paragraph 1 of Schedule 2 will apply notwithstanding that no charge is made or recovered in accordance with the NHS Charges Regulations.
- (4) The band in which a restoration specified in sub-paragraph (2) falls will be determined in accordance with the NHS Charges Regulations.
- (5) Sub-paragraph (1) will not apply where—
- (a) within the relevant period, a person other than the contractor has provided treatment on the tooth in respect of which the restoration was provided;
- (b) the contractor advised the patient at the time of the restoration and it was recorded on the patient record that—
- (i) the restoration was intended to be temporary in nature; or
- (ii) in its opinion, a different form of restoration was more appropriate to secure oral health but, notwithstanding that advice, the patient nevertheless requested the restoration which was provided;
- (c) in the opinion of the contractor, the condition of the tooth in respect of which the restoration was provided is such that the restoration cannot satisfactorily be repaired or replaced and different treatment is now required; or
- (d) the repair or replacement is required as a result of trauma.
- (6) In this paragraph, “the relevant period” means the 12 month period beginning on the date on which the restoration was provided, and ceasing twelve months after that date.
Premises, facilities and equipment
12
- (1) The contractor will ensure that the practice premises used for the provision of services under the contract are—
- (a) suitable for the delivery of those services; and
- (b) sufficient to meet the reasonable needs of the contractor’s patients.
- (2) The obligation in sub-paragraph (1) includes providing proper and sufficient waiting-room accommodation for patients.
- (3) The contractor will provide, in relation to all of the services to be provided under the contract, such other facilities and equipment as are necessary to enable it to properly perform that service.
- (4) In this paragraph, “practice premises” includes a mobile surgery.
Telephone services
13
- (1) The contractor will not be a party to any contract or other arrangement under which the number for telephone services to be used by—
- (a) patients to contact the practice for any purpose related to the contract; or
- (b) any other person to contact the practice in relation to services provided as part of the health service,
starts with the digits 087, 090 or 091 or consists of a personal number, unless the service is provided free to the caller.
- (2) In this paragraph, “personal number” means a telephone number which starts with the number 070 followed by a further 8 digits.
National Institute for Clinical Excellence guidance
14
The contractor will provide services under the contract in accordance with any relevant guidance that is issued by the National Institute for Health and Care Excellence50, in particular the guidance entitled “Dental recall— Recall interval between routine dental examinations”51.
Infection control
15
The contractor will ensure that it has appropriate arrangements for infection control and decontamination.
Treatment under general anaesthesia: prohibition
16
The contractor will not provide any services under the contract that involve the provision of general anaesthesia.
PART 3 — SUPPLY OF DRUGS AND PRESCRIBING
General
17
The contractor will ensure that any prescription form for listed drugs, medicines or appliances issued by a prescriber complies as appropriate with the requirements in this Part.
Supply of drugs
18
- (1) A presciber may supply to a patient listed drugs, medicines or appliances as are required for immediate use before the issue of a prescription for such drugs, medicines or appliances in accordance with paragraph 19.
- (2) A prescriber may personally administer to a patient any drug or medicine required for the treatment of that patient.
Issue of prescription forms
19
- (1) A prescriber will order listed drugs, medicines or appliances (other than those supplied under paragraph 18) as are required for the treatment of any patient to whom it is providing services under the contract by issuing to the patient a prescription form.
- (2) Every prescription form will—
- (a) be signed by the prescriber; and
- (b) be issued separately to each patient to whom the contractor is providing services under the contract.
- (3) For the purposes of this paragraph, “prescription form” means a form that is supplied for the purposes of this paragraph by the Local Health Board.
Excessive prescribing
20
A prescriber will not prescribe drugs, medicines or appliances whose cost or quantity, in relation to any patient, is, by reason of the character of that drug, medicine or appliance, in excess of that which was reasonably necessary for the proper treatment of that patient.
PART 4 — PERSONS WHO PERFORM SERVICES
Dental practitioners
21
A dental practitioner52 may perform dental services under the contract provided—
- (a) he or she is included in a dental performers list for a Local Health Board in Wales; and
- (b) his or her inclusion in that list is not subject to a suspension.
Dental care professionals
22
- (1) Prior to the coming into force of the first regulations under section 36A(2) of the Dentists Act53 (professions complementary to dentistry)—
- (a) a dental hygienist; or
- (b) a dental therapist
may perform dental services under the contract provided he or she is enrolled in the appropriate register established in accordance with the Dental Auxiliaries Regulations 198654.
- (2) Upon the coming into force of the first regulations under section 36A(2) of the Dentists Act—
- (a) a dental hygienist;
- (b) a dental therapist; or
- (c) a professional or member of a class as specified in regulations made under section 36A(2) of the Dentists Act,
may perform dental services under the contract provided—
- (i) he or she is a dental care professional; and
- (ii) his or her registration in the dental care professional register established under section 36B55 of the Dentists Act is not subject to a suspension.
Performers: further requirements
23
- (1) No health care professional or other person other than one to whom paragraph 22 applies will perform clinical services under the contract unless he or she is appropriately registered with his or her relevant professional body and his or her registration is not subject to a suspension.
- (2) Where—
- (a) the registration of a dental practitioner, dental care professional or other health care professional; or
- (b) a dental practitioner’s inclusion in a dental performers list,
is subject to conditions, the contractor will ensure compliance with those conditions in so far as they are relevant to the contract.
- (3) No health care professional or other person will perform any clinical services under the contract unless he or she has such clinical experience and training as are necessary to enable him or her properly to perform such services.
Conditions for employment and engagement: dental practitioners performing dental services
24
- (1) A contractor will not employ or engage a dental practitioner to perform dental services under the contract unless—
- (a) that practitioner has provided it with the name and address of the Local Health Board on whose dental performers list his or her name appears; and
- (b) the contractor has checked that the practitioner meets the requirements in paragraph 21.
- (2) Where the employment or engagement of a dental practitioner is urgently needed and it is not possible to check the matters referred to in paragraph 21 in accordance with sub-paragraph (1)(b) before employing or engaging him or her he or she may be employed or engaged on a temporary basis for a single period of up to 7 days whilst such checks are undertaken.
Conditions for employment and engagement: persons performing dental services other than dental practitioners
25
- (1) The contractor will not employ or engage a dental care professional to perform dental services unless it has taken reasonable steps to satisfy itself that he or she has the clinical experience and training necessary to enable him or her to properly perform dental services and—
- (a) prior to the coming into force of the first regulations under section 36A(2) of the Dentists Act, the contractor has checked that his or her name is on the roll of the appropriate register established in accordance with the Dental Auxiliaries Regulations 1986; and
- (b) from the coming into force of the first regulations under section 36A(2) of the Dentists Act, the contractor has checked that—
- (i) his or her name is included in the register of dental care professionals; and
- (ii) his or her registration in the dental care professional register is not subject to a suspension.
- (2) Where the employment or engagement of a person specified in sub-paragraph (1) is urgently needed and it is not possible to check his or her registration in accordance with sub-paragraph (1) (where it applies) before employing or engaging him or her, he or she may be employed or engaged on a temporary basis for a single period of up to 7 days whilst such checks are undertaken.
- (3) When considering a person’s experience and training for the purposes of sub-paragraph (1), the contractor will have regard in particular to—
- (a) any post-graduate or post-registration qualification held by that person; and
- (b) any relevant training undertaken by him or her and any relevant clinical experience gained by him or her.
Conditions for employment and engagement: all persons performing dental services
26
- (1) The contractor will not employ or engage a person to perform dental services under the contract unless—
- (a) that person has provided two clinical references that relate to two recent posts (which may include any current post) exercising the profession in which he or she seeks employment or engagement with the contractor which lasted for three months or more without a significant break, or where this is not possible, that person has provided a full explanation and alternative referees; and
- (b) the contractor has checked and is satisfied with the references.
- (2) Where the employment or engagement of a person falling within sub-paragraph (1) is urgently needed and it is not possible for the contractor to obtain and check the references in accordance with sub-paragraph (1)(b) before employing or engaging him or her, he or she may be employed or engaged on a temporary basis for a single period of up to 14 days whilst his or her references are checked and considered, and for an additional period of a further 7 days if the contractor believes the person supplying those references is ill, on holiday or otherwise temporarily unavailable.
- (3) Where the contractor employs or engages the same person on more than one occasion within a period of three months, it may rely on the references provided on the first occasion, provided that those references are not more than twelve months old.
Conditions for employment or engagement: persons assisting in the provision of services under the contract
27
- (1) Before employing or engaging any person to assist it in the provision of services under the contract, the contractor will take reasonable care to satisfy itself that the person in question is both suitably qualified and competent to discharge the duties for which he or she is to be employed or engaged.
- (2) The duty imposed by sub-paragraph (1) is in addition to the duties imposed by paragraphs 24 to 26.
- (3) When considering the competence and suitability of any person for the purpose of sub-paragraph (1), the contractor will have regard in particular to—
- (a) that person’s academic and vocational qualifications;
- (b) his or her education and training; and
- (c) his or her previous employment or work experience.
Training
28
- (1) The contractor will ensure that for any dental practitioner or dental care professional who is—
- (a) performing dental services under the contract; or
- (b) employed or engaged to assist in the performance of such services,
arrangements are in place for the purpose of maintaining and updating his or her skills and knowledge in relation to the services which he or she is performing or assisting in performing.
- (2) The contractor will afford to each employee reasonable opportunities to undertake appropriate training with a view to maintaining that employee’s competence.
Level of skill
29
The contractor will carry out its obligations under the contract with reasonable care and skill.
Appraisal and assessment
30
The contractor will ensure that any dental practitioner performing services under the contract—
- (a) participates in the appraisal system (if any) provided by the Local Health Board unless he or she participates in the appraisal system provided by another health service body; and
- (b) co-operates with an assessment by the NHSLA when requested to do so by the Local Health Board.
Sub-contracting of clinical matters
31
- (1) The contractor will not sub-contract any of its rights or duties under the contract to any person in relation to clinical matters unless—
- (a) it has taken reasonable steps to satisfy itself that—
- (i) it is reasonable in all the circumstances; and
- (ii) that the person is qualified and competent to provide the service; and
- (b) it is satisfied in accordance with paragraphs 81 and 82 that the sub-contractor holds adequate insurance.
- (2) Where the contractor sub-contracts any of its rights or duties under the contract in relation to clinical matters, it will—
- (a) inform the Local Health Board of the sub-contract as soon as is reasonably practicable; and
- (b) provide the Local Health Board with such information in relation to the sub-contract as it reasonably requests.
- (3) Where the contractor sub-contracts clinical services in accordance with sub-paragraph (1), the parties to the contract will be deemed to have agreed a variation to the agreement which has the effect of adding to the list of the contractor’s premises any premises which are to be used by the sub-contractor for the purpose of the sub-contract and paragraph 60 will not apply.
- (4) A contract with a sub-contractor must prohibit the sub-contractor from sub-contracting the clinical services it has agreed with the contractor to provide.
PART 5 — RECORDS, INFORMATION, NOTIFICATIONS AND RIGHTS OF ENTRY
Patient records
32
- (1) The contractor will ensure that a full, accurate and contemporaneous record is kept in the patient record in respect of the care and treatment given to each patient under the contract, including treatment given to a patient who is referred to the contractor.
- (2) The patient record may be kept in electronic form.
- (3) The patient record will include details of any private services (to the extent that they are provided with services under the contract) and will be kept with—
- (a) a copy of any treatment plan or referral treatment plan given to the patient pursuant to paragraph 2 of Schedule 1 (referral services) or paragraph 7 of this Schedule;
- (b) all radiographs, photographs and study casts taken or obtained by it as part of the services provided to that patient;
- (c) where an orthodontic course of treatment has been provided to a patient, a copy of the orthodontic treatment plan;
- (d) where information is to be submitted to the Local Health Board in accordance with paragraph 38 and that information is submitted electronically—
- (i) the written declaration form in respect of exemption under paragraph 1(1) of Schedule 12ZA to the Act duly made and completed in accordance regulations made under section 79 of, and paragraph 7(a) of Schedule 12ZA to that Act; and
- (ii) a note of the evidence in support of that declaration; and
- (e) the statement concerning any custom-made devices provided by any person as a consequence of regulation 15 of the Medical Devices Regulations 200256 (procedures for custom-made devices) in respect of services being provided to that patient.
- (4) The patient record and the items referred to in sub-paragraph (3) will be retained for a period of 2 years beginning with—
- (a) the date on which—
- (i) a course of treatment or orthodontic course of treatment is terminated, or
- (ii) a course of treatment or an orthodontic course of treatment is completed; or
- (b) in respect of courses of treatment or orthodontic courses of treatment not falling within paragraph (a)(i) or (ii) the date by which no more services can be provided as part of that course of treatment or orthodontic course of treatment by virtue of paragraph 5(4)(b) of Schedule 1 (orthodontic course of treatment) or paragraph 6(4)(b) of this Schedule.
- (5) Nothing in this paragraph will affect any property right which the contractor may have in relation to the records, radiographs, photographs and study models referred to in this paragraph.
Confidentiality of personal data
33
The contractor will nominate a person with responsibility for practices and procedures relating to the confidentiality of personal data held by it.
Patient information
34
- (1) The contractor will ensure that there is displayed in a prominent position in its practice premises, in a part to which patients have access—
- (a) in respect of its practice based quality assurance system referred to in paragraph 80, a written statement relating to its commitment to the matters referred to in paragraph 80(4);
- (b) such information relating to NHS Charges as is supplied by the Local Health Board for the purposes of providing information to patients; and
- (c) information about the procedure for notifying concerns in accordance with Part 5A or, in respect of complaints made prior to 1 April 2011, the complaints procedure which it operates in accordance with Part 6 giving, in the case of a complaint under Part 6, the name and title of the person nominated in accordance with paragraph 50(2)(a) or, in the case of a notification of a concern, the name of the person designated as the senior investigations manager under regulation 8 of the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011.
- (2) The contractor will—
- (a) compile a document (in this paragraph called a “patient information leaflet”) which will include the information specified in Schedule 4;
- (b) review its patient information leaflet at least once in every period of 12 months and make any amendments necessary to maintain its accuracy; and
- (c) make available a copy of the leaflet, and any subsequent updates, to its patients and prospective patients.
- (3) The requirements in sub-paragraph (2) do not apply to any contractor to the extent that it provides services to persons detained in prison.
Provision of and access to information: Local Health Board
35
- (1) The contractor will, at the request of the Local Health Board—
- (a) produce to the Local Health Board or to a person authorised in writing by the Local Health Board in such format, and at such intervals or within such period, as the Local Health Board specifies; or
- (b) allow the Local Health Board, or a person authorised in writing by it to access,
the information specified in paragraph (2).
- (2) The information specified for the purposes of sub-paragraph (1) is—
- (a) any information which is reasonably required by the Local Health Board for the purposes of or in connection with the contract; and
- (b) any other information which is reasonably required in connection with the Local Health Board’s functions,
and includes the contractor’s patient records.
Requests for information from Community Health Councils
36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inquiries about prescriptions and referrals
37
- (1) The contractor will, subject to sub-paragraphs (2) and (3), sufficiently answer any inquiries whether oral or in writing from the Local Health Board concerning—
- (a) any prescription form issued by a prescriber;
- (b) the considerations by reference to which prescribers issue such forms;
- (c) the referral by or on behalf of the contractor of any patient for any other services provided under the Act; or
- (d) the considerations by which the contractor makes such referrals or provides for them to be made on its behalf.
- (2) An inquiry referred to in sub-paragraph (1) may only be made for the purpose either of obtaining information to assist the Local Health Board to discharge its functions or of assisting the contractor in the discharge of its obligations under the contract.
- (3) The contractor will not be obliged to answer any inquiry referred to in sub-paragraph (1) unless it is made—
- (a) in the case of sub-paragraph (1)(a) or (1)(b), by an appropriately qualified health care professional; or
- (b) in the case of sub-paragraph (1)(c) or (1)(d), by an appropriately qualified dental practitioner,
appointed in either case by the Local Health Board to assist it in the exercise of its functions under this paragraph and that person produces, on request, written evidence that he or she is authorised by the Local Health Board to make such inquiry on its behalf.
Notification of a course of treatment, orthodontic course of treatment etc.
38
- (1) The contractor will, within 2 months of the date upon which—
- (a) it completes a course of treatment in respect of mandatory or additional services;
- (b) it completes a case assessment in respect of an orthodontic course of treatment that does not lead to a course of treatment;
- (c) it provides an orthodontic appliance following a case assessment in respect of orthodontic treatment;
- (d) it completes a course of treatment in respect of orthodontic treatment;
- (e) a course of treatment in respect of mandatory services or additional services or orthodontic course of treatment is terminated; or
- (f) in respect of courses not falling within sub-paragraph (d) or (e), no more services can be provided by virtue of paragraph 5(4)(b) of Schedule 1 (orthodontic course of treatment) or paragraph 6(4)(b) of this Schedule,
send to the Local Health Board ... the information specified in sub-paragraph (2).
- (2) The information referred to in sub-paragraph (1) comprises of—
- (a) details of the patient to whom it provides services;
- (b) details of the services provided (including any appliances provided) to that patient;
- (c) details of any NHS Charge payable (and paid) by that patient; and
- (d) in the case of a patient who is exempt from NHS charges, such details of that exemption and the basis of that exemption as the Local Health Board may reasonably request.
- (3) In the case of a patient to whom sub-paragraph (2)(d) applies, the contractor must also provide the Local Health Board (or a person authorised on the Local Health Board’s behalf) with the written declaration form.
- (4) Before 1 May 2019 the contractor may send the information required in sub-paragraph (2) to the Local Health Board either in paper form or by means of electronic submission.
- (5) On or after 1 May 2019 the contractor must send the information required in sub-paragraph (2) to the Local Health Board by means of electronic submission, but the Local Health Board may accept submission of that information in paper form—
- (a) in such exceptional circumstances as the Local Health Board may reasonably determine; and
- (b) in respect of courses of treatment ending on or before 30 April 2019, for a period ending with 30 June 2019.
- (6) In this paragraph, “electronic submission” means information submitted electronically via a computer system approved by the Local Health Board.
Annual report and review
39
- (1) The Local Health Board will provide to the contractor an annual report relating to the contract which will contain the same categories of information for all persons who hold contracts with that Board.
- (2) Once the Local Health Board has provided the report referred to in sub-paragraph (1), the Local Health Board will arrange with the contractor an annual review of its performance in relation to the contract.
- (3) The Local Health Board will prepare a draft record of the review referred to in sub-paragraph (2) for comment by the contractor and, having regard to such comments, will produce a final written record of the review.
- (4) A copy of the final record referred to in sub-paragraph (3) will be sent to the contractor.
Notifications to the Local Health Board
40
- (1) In addition to any requirements of notification elsewhere in the Regulations, the contractor will notify the Local Health Board in writing, as soon as reasonably practicable, of—
- (a) any serious incident that in the reasonable opinion of the contractor affects or is likely to affect the contractor’s performance of its obligations under the contract; or
- (b) any circumstances which give rise to the Local Health Board’s right to terminate the contract under paragraph 70 or 71(1).
- (2) The contractor will, unless it is impracticable for it to do so, notify the Local Health Board in writing within 28 days of any occurrence requiring a change in the information about it published by the Local Health Board in accordance with regulations made under section 16CA(3) of the Act57 (primary dental services).
- (3) The Contractor will give notice in writing to the Local Health Board when a dental practitioner who is performing or will perform services under the contract (as the case may be)—
- (a) leaves the contractor, and the date upon which he or she left; or
- (b) is employed or engaged by the contractor,
which will include the name of the dental practitioner who has left, or who has been employed or engaged, together with his or her professional registration number.
Notice provisions specific to a contract with a dental corporation
41
A contractor which is a dental corporation will give notice in writing to the Local Health Board forthwith when—
- (a) it passes a resolution or a court of competent jurisdiction makes an order that the contractor be wound up;
- (b) circumstances arise which might entitle a creditor or a court to appoint a receiver, administrator or administrative receiver for the contractor;
- (c) circumstances arise which would enable the court to make a winding up order in respect of the contractor; or
- (d) the contractor is unable to pay its debts within the meaning of section 123 of the Insolvency Act 198658 (definition of inability to pay debts).
Notice provisions specific to a contract with two or more individuals practising in partnership
42
- (1) A contractor which is a partnership will give notice in writing to the Local Health Board forthwith when—
- (a) a partner leaves or informs his or her partners that he or she intends to leave the partnership, and the date upon which he or she left or will leave the partnership; or
- (b) a new partner joins the partnership.
- (2) A notice under sub-paragraph (1)(b) will—
- (a) state the date that the new partner joined the partnership;
- (b) confirm that the new partner is a dental practitioner, or that he or she satisfies the conditions specified in section 28M(2)(b) of the Act;
- (c) confirm that the new partner meets the conditions imposed by regulation 4 (general conditions relating to all contracts); and
- (d) state whether the new partner is a general or a limited partner.
Notifications to patients following a variation of the contract
43
Where the contract is varied in accordance with Part 9 of this Schedule and, as a result of that variation there is to be a change in the range of services provided by the contractor, the contractor will ensure that there is displayed in a prominent position in its practice premises, in a part to which patients have access, written details of that change.
Entry and inspection by the Local Health Board
44
- (1) Subject to—
- (a) the conditions in sub-paragraph (2); and
- (b) sub-paragraph (3),
the contractor will allow persons authorised in writing by the Local Health Board to enter and inspect the practice premises at any reasonable time.
- (2) The conditions referred to in sub-paragraph (1) are that—
- (a) reasonable notice of the intended entry has been given;
- (b) written evidence of the authority of the person seeking entry is produced to the contractor on request; and
- (c) entry is not made to any premises or part of the premises used as residential accommodation without the consent of the resident.
- (3) Where the contractor is providing services under the contract in a prison, the contractor will not be obliged to comply with sub-paragraph (1), or paragraph ... 46, if—
- (a) the contractor has used its best endeavours to allow the Local Health Board ... or the Welsh Ministers to enter and inspect the practice premises; but
- (b) entry and inspection has been prevented by the prison authorities despite the contractor’s best endeavours.
- (4) In this paragraph “practice premises” includes a mobile surgery.
Entry and inspection by members of Community Health Councils
45
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entry and inspection by the Commission for Healthcare Audit and Inspection
46
Subject to paragraph 44(3), the contractor will allow persons authorised by the Welsh Ministers to enter and inspect premises in accordance with section 72 of the Health and Social Care (Community Health and Standards) Act 2003 (right of entry).
PART 6 — COMPLAINTS
Complaints procedure
47
- (1) As regards complaints relating to any matter reasonably connected with the provision of services under the contract which are received before 1 April 2011, the contractor must operate a complaints procedure which complies with the requirements of paragraphs 48 to 50 and 52.
- (2) The contractor will take reasonable steps to ensure that patients are aware of—
- (a) the complaints procedure;
- (b) the role of the Local Health Board and other bodies in relation to complaints about services under the contract; and
- (c) their right to assistance with any complaint from independent advocacy services provided under section 19A of the Act59 (independent advocacy services).
- (3) The contractor will take reasonable steps to ensure that the complaints procedure is accessible to all patients.
Making of complaints
48
- (1) A complaint may be made by or, with his or her consent, on behalf of a patient or former patient, who is receiving or has received services under the contract, or—
- (a) where the patient is a child, by—
- (i) a parent;
- (ii) a person duly authorised by a local authority to whose care the child has been committed under the provisions of the Children Act 198960; or
- (iii) a person duly authorised by a voluntary organisation by which the child is being accommodated under the provisions of that Act; or
- (b) where the patient is incapable of making a complaint, by a relative or other adult person who has an interest in his or her welfare.
- (2) Where a patient has died, a complaint may be made by a relative or other adult person who had an interest in his or her welfare or, where the patient falls within sub-paragraph (1)(a)(ii) or (iii) by the authority of a voluntary organisation.
Period for making complaints
49
- (1) Subject to sub-paragraph (2), the period for making a complaint is—
- (a) six months beginning with the date on which the matter which is the subject of the complaint occurred; or
- (b) six months beginning with the date on which the matter which is the subject of the complaint comes to the complainant’s notice provided that the complaint is made no later than 12 months after the date on which the matter which is the subject of the complaint occurred.
- (2) Where a complaint is not made during the period specified in sub-paragraph (1), it will be referred to the person nominated under paragraph 50(2)(a) and if he or she is of the opinion that—
- (a) having regard to all the circumstances of the case, it would have been unreasonable for the complainant to make the complaint within that period; and
- (b) notwithstanding the time that has elapsed since the date on which the matter which is the subject matter of the complaint occurred, it is still possible to investigate the complaint properly,
the complaint will be treated as if it had been received during the period specified in sub-paragraph (1).
Further requirements for complaints procedures
50
- (1) A complaints procedure will also comply with the requirements set out in sub-paragraphs (2) to (6).
- (2) The contractor must nominate—
- (a) a person (who need not be connected with the contractor and who, in the case of an individual, may be specified by his or her job title) to be responsible for the operation of the complaints procedure and the investigation of complaints; and
- (b) a partner, or other senior person associated with the contractor, to be responsible for the effective management of the complaints procedure and for ensuring that action is taken in the light of the outcome of any investigation.
- (3) All complaints must be—
- (a) either made or recorded in writing;
- (b) acknowledged in writing within the period of three working days beginning with the day on which the complaint was made or, where that is not possible, as soon as reasonably practicable; and
- (c) properly investigated.
- (4) Within the period of 10 working days beginning with the day on which the complaint was received by the person specified under sub-paragraph (2)(a) or, where that is not possible, as soon as reasonably practicable, the complainant must be given a written summary of the investigation and its conclusions.
- (5) Where the investigation of the complaint requires consideration of the patient’s dental records, the person specified in sub-paragraph (2)(a) must inform the patient or person acting on his or her behalf if the investigation will involve disclosure of information contained in those records to a person other than the contractor or an employee of the contractor.
- (6) The contractor must keep a record of all complaints and copies of all correspondence relating to complaints for a period of at least two years from the date on which such complaints were made, but such records will be kept separate from the patients' dental records.
Co-operation with investigations
51
- (1) The contractor will co-operate with—
- (a) any investigation of a complaint or concern notified in accordance with the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 in relation to any matter reasonably connected with the provision of services under the contract undertaken by—
- (i) the Local Health Board; and
- (ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
- (iii) the Welsh Ministers; and
- (iv) the Public Services Ombudsman for Wales; and
- (b) any investigation of a complaint or concern notified in accordance with the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 by an NHS body or local authority which relates to a patient or former patient of the contractor.
- (2) In sub-paragraph (1)—
- “NHS body” means a Local Health Board, an NHS trust, an NHS foundation trust, an integrated care board, NHS England or an equivalent body constituted in Scotland or Northern Ireland;
- “local authority” means—any of the bodies listed in section 1 of the Local Authority Social Services Act 197061 (local authorities);the Council of the Isles of Scilly;...a council constituted under section 2 of the Local Government etc, (Scotland) Act 199462 (constitution of councils); or a council of a county or county borough in Wales.
- (3) The co-operation required by sub-paragraph (1) includes—
- (a) answering questions reasonably put to the contractor by the Local Health Board;
- (b) providing any information relating to the complaint or concern notified in accordance with the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 reasonably required by the Local Health Board; and
- (c) attending any meeting to consider the complaint or concern notified in accordance with the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (if held at a reasonably accessible place and at a reasonable hour, and due notice has been given) if the contractor’s presence at the meeting is reasonably required by the Local Health Board.
Provision of information
52
The contractor will inform the Local Health Board, at such intervals as the Local Health Board requires, of the number of complaints it has received under the procedure established in accordance with this Part.
PART 7 — DISPUTE RESOLUTION
Local resolution of contract disputes
53
In the case of any dispute arising out of or in connection with the contract, the contractor and the Local Health Board must make every reasonable effort to communicate and co-operate with each other with a view to resolving the dispute, before referring the dispute for determination in accordance with the NHS dispute resolution procedure (or, where applicable, before commencing court proceedings).
Dispute resolution: non-NHS contracts
54
- (1) In the case of a contract that is not an NHS contract, any dispute arising out of or in connection with the contract, except matters dealt with under the procedures for notifying concerns or making complaints pursuant to Parts 5A or 6 of this Schedule, may be referred for consideration and determination to the Assembly—
- (a) if it relates to a period when the contractor was a health service body, by the contractor or by the Local Health Board; or
- (b) in any other case, by the contractor or, if the contractor agrees in writing, by the Local Health Board.
- (2) In the case of a dispute referred to the Assembly under sub-paragraph (1)—
- (a) the procedure to be followed is the NHS dispute resolution procedure; and
- (b) the parties agree to be bound by any determination made by the adjudicator.
NHS dispute resolution procedure
55
- (1) The procedure specified in the following sub-paragraphs and paragraph 56 applies in the case of any dispute arising out of or in connection with the contract which is referred to the Assembly—
- (a) in accordance with section 4(3) of the 1990 Act (where the contract is an NHS contract); or
- (b) in accordance with paragraph 54 (where the contract is not an NHS contract).
- (2) Any party wishing to refer a dispute as mentioned in sub-paragraph (1) will send to the Assembly a written request for dispute resolution which will include or be accompanied by—
- (a) the names and addresses of the parties to the dispute;
- (b) copy of the contract; and
- (c) a brief statement describing the nature and circumstances of the dispute.
- (3) Any party wishing to refer a dispute as mentioned in sub-paragraph (1) must send the request under sub-paragraph (2) within a period of three years beginning with the date on which the matter giving rise to the dispute happened or should reasonably have come to the attention of the party wishing to refer the dispute.
- (4) Where the dispute relates to a contract which is not an NHS contract, the Assembly may determine the matter itself or, if it considers it appropriate, appoint a person or persons to consider and determine it63.
- (5) Before reaching a decision as to who should determine the dispute, either under sub-paragraph (4) or under section 4(5) of the 1990 Act, the Assembly will, within the period of 7 days beginning with the date on which a matter was referred to it, send a written request to the parties to make in writing, within a specified period, any representations which they may wish to make about the matter.
- (6) The Assembly will give, with the notice given under sub-paragraph (5), to the party other than the one which referred the matter to dispute resolution a copy of any document by which the matter was referred for dispute resolution.
- (7) The Assembly will give a copy of any representations received from a party to the other party and will in each case request (in writing) a party to whom a copy of the representations is given to make within a specified period any written observations which it wishes to make on those representations.
- (8) Following receipt of any representations from the parties or, if earlier, at the end of the period for making such representations specified in the request sent under sub-paragraph (5) or (7), the Assembly will, if it decides to appoint a person or persons to hear the dispute—
- (a) inform the parties in writing of the name of the person or persons whom it has appointed; and
- (b) pass to the person or persons so appointed any documents received from the parties under or pursuant to paragraph (2), (5) or (7).
- (9) For the purpose of assisting the adjudicator in the consideration of the matter, the adjudicator may—
- (a) invite representatives of the parties to appear before the adjudicator to make oral representations either together or, with the agreement of the parties, separately, and may in advance provide the parties with a list of matters or questions to which the adjudicator wishes them to give special consideration; or
- (b) consult other persons whose expertise the adjudicator considers will assist in the consideration of the matter.
- (10) Where the adjudicator consults another person under sub-paragraph (9)(b), the adjudicator will notify the parties accordingly in writing and, where the adjudicator considers that the interests of any party might be substantially affected by the result of the consultation, the adjudicator will give to the parties such opportunity as the adjudicator considers reasonable in the circumstances to make observations on those results.
- (11) In considering the matter, the adjudicator will consider—
- (a) any written representations made in response to a request under sub-paragraph (5), but only if they are made within the specified period;
- (b) any written observations made in response to a request under sub-paragraph (7), but only if they are made within the specified period;
- (c) any oral representations made in response to an invitation under sub-paragraph (9)(a);
- (d) the results of any consultation under sub-paragraph (9)(b); and
- (e) any observations made in accordance with an opportunity given under sub-paragraph (10).
- (12) In this paragraph, “specified period” means such period as the Assembly will specify in the request, being not less than two, nor more than four, weeks beginning with the date on which the notice referred to is given, but the Assembly may, if it considers that there is good reason for doing so, extend any such period (even after it has expired) and, where it does so, a reference in this paragraph to the specified period is to the period as so extended.
- (13) Subject to the other provisions of this paragraph and paragraph 56, the adjudicator will have wide discretion in determining the procedure of the dispute resolution to ensure the just, expeditious, economical and final determination of the dispute.
Determination of dispute
56
- (1) The adjudicator will record the determination and the reasons for it, in writing and will give notice of the determination (including the record of the reasons) to the parties.
- (2) In the case of a contract referred for determination in accordance with paragraph 54(1), subsection (8) of section 4 of the 1990 Act will apply as that subsection applies in the case of a contract referred for determination in accordance with subsection (3) of section 4 of that Act.
- (3) In the case of a contract referred for determination in accordance with paragraph 54(1), subsection (5) of section 28P of the Act64 (GDS contracts: disputes and enforcement) will apply as that subsection applies in the case of a contract referred for determination in accordance with subsection (3) of section 4 of the 1990 Act.
Interpretation of Part 7
57
- (1) In this Part, reference to any dispute arising out of or in connection with the contract include any dispute arising out of or in connection with the termination of the contract.
- (2) Any term of the contract that makes provision in respect of the requirements in this Part will survive even where the contract has terminated.
PART 8 — MID-YEAR REVIEW OF ACTIVITY UNDER CONTRACTS
Mid-year reviews
58
- (1) This paragraph and paragraph 59 only apply where services are to be provided under the contract from 1 April in any financial year.
- (2) In this paragraph and paragraph 59, references to requirements to provide units of dental activity or orthodontic activity are to such requirements under the terms of the contract giving effect to regulation 17 (units of dental activity) or 18 (units of orthodontic activity).
- (3) The Local Health Board will, by 31 October in each financial year, determine the number of—
- (a) units of dental activity; or
- (b) units of orthodontic activity,
that the contractor has provided between 1 April and 30 September of that financial year based on the data provided to it by virtue of paragraph 38.
- (4) Where the Local Health Board determines under sub-paragraph (3) that the contractor has, between 1 April and 30 September, provided less than 30 per cent of the total number of—
- (a) units of dental activity; or
- (b) units of orthodontic activity,
that it is required to provide in that financial year, sub-paragraph (5) will apply.
- (5) Where this sub-paragraph applies, the Local Health Board may—
- (a) notify the contractor that it is concerned about the level of activity provided under the contract in the first half of the financial year, setting out—
- (i) the number of units of dental activity or units of orthodontic activity (as the case may be) that it has determined that the contractor has provided, and
- (ii) the percentage of the total number of units of dental activity or units of orthodontic activity (as the case may be) required to be provided during the financial year that the number in sub-paragraph (i) represents; and
- (b) require in that notification that the contractor participate in a mid-year review of its performance in relation to the contract with the Local Health Board.
- (6) Where a mid-year review is required by the Local Health Board pursuant to sub-paragraph (5), the Local Health Board and the contractor will discuss at that review—
- (a) any written evidence the contractor puts forward to demonstrate that it has performed a greater number of units of dental activity or units of orthodontic activity during the first half of the financial year than those notified to it pursuant to sub-paragraph (5)(a)(i); and
- (b) any reasons that the contractor puts forward for the level of activity in the first half of the financial year.
- (7) The Local Health Board will prepare a draft record of the mid-year review for comment by the contractor and, having regard to such comments, will produce a final written record of the review.
- (8) A copy of the final record of the mid-year review will be sent to the contractor.
Action the Local Health Board can take following a mid-year review
59
- (1) Where, following the mid-year review and the sending of the final record of that review to the contractor, the Local Health Board, having taken account of any evidence or reasons put forward by the contractor at that review, nevertheless has serious concerns that the contractor is unlikely to provide the number of—
- (a) units of dental activity; or
- (b) units of orthodontic activity,
that it is required to provide by the end of the financial year, the Local Health Board will be entitled to take either or both of the steps specified in sub-paragraph (2).
- (2) The Local Health Board may—
- (a) require the contractor to comply with a written plan drawn up by the Local Health Board to ensure that the level of activity during the remainder of the financial year is such that the contractor will provide the number of units of dental activity or units of orthodontic activity it is required to provide; or
- (b) withhold monies payable under the contract.
- (3) The maximum amount that may be withheld pursuant to sub-paragraph (2)(b) is—
- (a) the amount that is payable under the contract in respect of the number of units of dental activity or units of orthodontic activity required to be provided in a financial year, less
- (b) the amount that would be payable under the contract as a relevant proportion of that amount if the contractor provided in the whole of the financial year only twice the number of units of dental activity or orthodontic activity that he or she provided between 1 April and 30 September.
- (4) Nothing in this paragraph will prevent the Local Health Board and the contractor agreeing to vary the contract in accordance with paragraph 61 to adjust—
- (a) the level of activity to be provided under the contract; or
- (b) the monies to be paid by the Local Health Board to the contractor under the contract.
- (5) Where the Local Health Board withholds monies under paragraph (2), it will ensure that it pays the withheld monies to the contractor as soon as possible following the end of the financial year where the contractor has—
- (a) provided the number of units of dental activity or units of orthodontic activity required to be provided; or
- (b) failed to provide that number of units of dental activity or units of orthodontic activity, but that failure amounts to 5 per cent or less of the total number of units of dental activity or units of orthodontic activity that ought to have been provided during that financial year (and therefore regulation 19 applies).
PART 9 — VARIATION AND TERMINATION OF CONTRACTS
Variation of a contract: general
60
- (1) Subject to paragraph 31(3), no amendment or variation will have effect unless it is in writing and signed by or on behalf of the Local Health Board and the contractor.
- (2) In addition to the specific provision made in paragraphs 62(6), 63(6) and 75, the Local Health Board may vary the contract without the contractor’s consent where it—
- (a) is reasonably satisfied that it is necessary to vary the contract so as to comply with the Act, any regulations made pursuant to that Act, or any direction given by the Assembly pursuant to that Act; and
- (b) notifies the contractor in writing of the wording of the proposed variation and the date upon which that variation is to take effect,
and, where it is reasonably practicable to do so, the date that the proposed variation is to take effect will be not less than 14 days after the date on which the notice under sub-paragraph (b) is served on the contractor.
Variation of a contract: activity under the contract
61
- (1) Where the contractor or the Local Health Board is of the opinion that there needs to be a variation to the number of—
- (a) units of dental activity; or
- (b) units of orthodontic activity,
to be provided under the contract, sub-paragraphs (2) and (3) will apply.
- (2) The contractor or the Local Health Board (as the case may be) will notify the other party to the contract in writing of its opinion of the need for a variation, specifying in that notice the variation that it considers necessary, together with its reasons.
- (3) Following service of the notice referred to in sub-paragraph (2), both parties will use their best endeavours to communicate and co-operate with each other with a view to determining what (if any) variation should be made to the—
- (a) units of dental activity; or
- (b) units of orthodontic activity,
and any related variations to the contract, including to the monies to be paid to the contractor under the contract, and will, where appropriate, effect the variation in accordance with paragraph 60.
Variation provisions specific to a contract with an individual dental practitioner
62
- (1) If a contractor which is an individual dental practitioner proposes to practise in partnership with one or more persons during the existence of the contract, the contractor will notify the Local Health Board in writing of—
- (a) the name of the person or persons with whom it proposes to practise in partnership; and
- (b) the date on which the contractor wishes to change its status as a contractor from that of an individual dental practitioner to that of a partnership, which will be not less than 28 days after the date upon which it has served the notice on the Local Health Board pursuant to this sub-paragraph.
- (2) A notice under sub-paragraph (1) will in respect of the person or each of the persons with whom the contractor is proposing to practise in partnership, and also in respect of itself as regards the matters specified in sub-paragraph (c)—
- (a) confirm that he or she is either—
- (i) a dental practitioner, or
- (ii) a person who satisfies the conditions specified in section 28M(2)(b) of the Act65;
- (b) confirm that he or she is a person who satisfies the conditions imposed by regulation 4; and
- (c) state whether or not it is to be a limited partnership, and if so, who is to be a limited and who is to be a general partner,
and the notice will be signed by the individual dental practitioner and by the person, or each of the persons (as the case may be), with whom he or she is proposing to practise in partnership.
- (3) The contractor will ensure that any person who will practise in partnership with it is bound by the contract, whether by virtue of a partnership deed or otherwise.
- (4) If the Local Health Board is satisfied as to the accuracy of the matters specified in sub-paragraph (2) that are included in the notice, the Local Health Board will give notice in writing to the contractor confirming that the contract will continue with the partnership entered into by the contractor and its partners, from a date that the Local Health Board specifies in that notice.
- (5) Where it is reasonably practicable, the date specified by the Local Health Board pursuant to sub-paragraph (4) will be the date requested in the notice served by the contractor pursuant to sub-paragraph (1), or, where that date is not reasonably practicable, the date specified will be a date after the requested date that is as close to the requested date as is reasonably practicable.
- (6) Where a contractor has given notice to the Local Health Board pursuant to sub-paragraph (1), the Local Health Board—
- (a) may vary the contract but only to the extent that it is satisfied is necessary to reflect the change in status of the contractor from an individual dental practitioner to a partnership; and
- (b) if it does propose to so vary the contract, it will include in the notice served on the contractor pursuant to sub-paragraph (4) the wording of the proposed variation and the date upon which that variation is to take effect.
Variation provisions specific to a contract with two or more individuals practising in partnership
63
- (1) Subject to sub-paragraph (4), where a contractor consists of two or more individuals practising in partnership in the event that the partnership is terminated or dissolved, the contract will only continue with one of the former partners if that partner is—
- (a) nominated in accordance with sub-paragraph (3); and
- (b) a dental practitioner,
and provided that the requirements in sub-paragraphs (2) and (3) are met.
- (2) A contractor will notify the Local Health Board in writing at least 28 days in advance of the date on which the contractor proposes to change its status from that of a partnership to that of an individual dental practitioner pursuant to sub-paragraph (1).
- (3) A notice under sub-paragraph (2) will—
- (a) specify the date on which the contractor proposes to change its status from that of a partnership to that of an individual dental practitioner;
- (b) specify the name of the dental practitioner with whom the contract will continue, which must be one of the partners; and
- (c) be signed by all of the persons who are practising in partnership.
- (4) If a partnership is terminated or dissolved because, in a partnership consisting of two individuals practising in partnership, one of the partners has died, sub-paragraphs (1) to (3) do not apply and—
- (a) the contract will continue with the individual who has not died only if that individual is a dental practitioner; and
- (b) that individual will in any event notify the Local Health Board in writing as soon as is reasonably practicable of the death of his or her partner.
- (5) When the Local Health Board receives a notice pursuant to sub-paragraph (2) or (4)(b), it will acknowledge in writing receipt of the notice, and in relation to a notice served pursuant to sub-paragraph (2), NHS England will do so before the date specified pursuant to sub-paragraph (3)(a).
- (6) Where a contractor gives notice to the Local Health Board pursuant to sub-paragraph (2) or (4)(b), the Local Health Board may vary the contract but only to the extent that it is satisfied is necessary to reflect the change in status of the contractor from a partnership to an individual dental practitioner.
- (7) If the Local Health Board varies the contract pursuant to sub-paragraph (6), it will notify the contractor in writing of the wording of the proposed variation and the date upon which that variation is to take effect.
Termination by agreement
64
The Local Health Board and the contractor may agree in writing to terminate the contract, and if the parties so agree, they will agree the date upon which that termination should take effect and any further terms upon which the contract should be terminated.
Termination on the death of an individual dental practitioner
65
- (1) Where the contract is with an individual dental practitioner and that practitioner dies, the contract will terminate at the end of the period of 28 days after the date of his or her death unless, before the end of that period—
- (a) subject to sub-paragraph (2), the Local Health Board has agreed in writing with the contractor’s personal representatives that the contract should continue for a further period, not exceeding six months after the end of the period of seven days; and
- (b) the contractor’s personal representatives have confirmed in writing to the Local Health Board that they are employing or engaging one or more dental practitioners to assist in the provision of dental services under the contract throughout the period for which it continues.
- (2) Where the Local Health Board is of the opinion, that another contractor may wish to enter into a contract in respect of the mandatory services which were provided by the deceased dental practitioner, the six month period referred to in sub-paragraph (1)(a) may be extended by a period not exceeding six months as may be agreed.
- (3) Sub-paragraph (1) does not affect any other rights to terminate the agreement which the Local Health Board may have under paragraphs 69 to 74.
Termination by the contractor
66
- (1) A contractor may terminate the contract by serving notice in writing on the Local Health Board at any time.
- (2) Where a contractor serves notice pursuant to sub-paragraph (1), the contract will terminate on a date three months after the date on which the notice is served (“the termination date”), save that if the termination date is not the last calendar day of a month, the contract will instead terminate on the last calendar day of the month in which the termination date falls.
- (3) This paragraph and paragraph 67 are without prejudice to any other rights to terminate the contract that the contractor may have.
Late payment notices
67
- (1) The contractor may give notice in writing (a “late payment notice”) to the Local Health Board if NHS England has failed to make any payments due to the contractor in accordance with a term of the contract that has the effect specified in regulation 21 (finance), and the contractor will specify in the late payment notice the payments that NHS England has failed to make in accordance with that regulation.
- (2) Subject to sub-paragraph (3), the contractor may, at least 28 days after having served a late payment notice, terminate the contract by a further written notice if the Local Health Board has still failed to make the payments that were due to the contractor and that were specified in the late payment notice served on the Local Health Board pursuant to sub-paragraph (1).
- (3) If, following receipt of a late payment notice, the Local Health Board refers the matter to the NHS dispute resolution procedure within 28 days of the date upon which it is served with the late payment notice, and it notifies the contractor in writing that it has done so within that period of time, the contractor may not terminate the contract pursuant to sub-paragraph (2) until—
- (a) there has been a determination of the dispute pursuant to paragraph 56 and that determination permits the contractor to terminate the contract; or
- (b) the Local Health Board ceases to pursue the NHS dispute resolution procedure,
whichever is the sooner.
Termination by the Local Health Board: general
68
The Local Health Board may only terminate the contract in accordance with the provisions in this Part.
Termination by the Local Health Board: no longer eligible to enter into and breach of conditions of the contract
69
- (1) Subject to sub-paragraph (2), the Local Health Board will serve notice in writing on the contractor terminating the contract forthwith if—
- (a) the contract was entered into pursuant to section 28M(1)(a) of the Act (persons eligible to enter into GDS contracts); and
- (b) the contractor is no longer a dental practitioner.
- (2) Where a contractor ceases to be a dental practitioner by virtue of a suspension specified in sub-paragraph (6), sub-paragraph (1) will not apply unless—
- (a) the contractor is unable to satisfy the Local Health Board that it has in place adequate arrangements for the provision of dental services under the contract for so long as the suspension continues; or
- (b) the Local Health Board is satisfied that the circumstances of the suspension are such that if the contract is not terminated forthwith—
- (i) the safety of the contractor’s patients is at serious risk, or
- (ii) the Local Health Board is at risk of material financial loss.
- (3) Except in a case to which paragraph 63(4) applies, where the contractor is two or more persons practising in partnership and the condition prescribed in section 28M(2)(a) of the Act is no longer satisfied, the Local Health Board will—
- (a) serve notice in writing on the contractor terminating the contract forthwith; or
- (b) serve notice in writing on the contractor confirming that the Local Health Board will allow the contract to continue for a period specified by the Local Health Board in accordance with sub-paragraph (4) (the “interim period”) if the Local Health Board is satisfied that the contractor has in place adequate arrangements for the provision of dental services for the interim period.
- (4) The period specified by the Local Health Board under sub-paragraph (3)(b) will not exceed—
- (a) six months; or
- (b) in a case where the failure of the contractor to continue to satisfy the condition in section 28M(2)(a) of the Act is the result of a suspension referred to in sub-paragraph (6), the period for which that suspension continues.
- (5) Where the contract was entered into pursuant to section 28M(1)(b) of the Act, but the contractor ceases to be a dental corporation, the Local Health Board will serve notice in writing on the contractor terminating the contract forthwith.
- (6) The suspensions referred to in sub-paragraphs (2) and (4)(b) are—
- (a) until the coming into force article 18 of the Dentists Act Order (substitution of sections 27 and 28)—
- (i) suspension by the Health Committee under section 28 of the Dentists Act (powers of the Health Committee),
- (ii) suspension by the Professional Conduct Committee or the Health Committee under section 30(3) of that Act (orders for immediate suspension), or
- (iii) suspension by the Preliminary Proceedings Committee under section 32 of that Act (orders for interim suspension);
Reading this document does not replace reading the official text published on legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. We assume no responsibility for any inaccuracies arising from the conversion of the original CLML XML to this format.
This text is published under legislation.gov.uk's own terms of reuse, not a Legalize or public-domain licence.
legislation.gov.uk
Open Government Licence v3.0 (attribution required)
© Crown and database right. Derived from content available under the Open Government Licence v3.0 from legislation.gov.uk.