Consumer Rights Act 2015

Type Public General Act
Publication 2015-03-26
Last updated 2026-09-28
State In force
Department Statute Law Database
PDF Download
articles Not indexed

An Act to amend the law relating to the rights of consumers and protection of their interests; to make provision about investigatory powers for enforcing the regulation of traders; to make provision about private actions in competition law and the Competition Appeal Tribunal; and for connected purposes.

Reform history JSON API
604

Sch. 2 para. 12 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

605

Sch. 4 para. 16 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

606

S. 29 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

607

Sch. 5 para. 30 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

608

Sch. 5 para. 26 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

609

Sch. 6 para. 56 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

610

S. 87 in force at 27.5.2015 for E. in so far as not already in force by S.I. 2015/965, art. 2(a)

611

Sch. 5 para. 7 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

613

S. 48(1)-(4) in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(a) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

614

Sch. 5 para. 6 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

615

Sch. 8 para. 21 in force at 3.8.2015 for specified purposes by S.I. 2015/1584, art. 3(c)

618

Sch. 5 para. 22 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

619

S. 7 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

620

Sch. 5 para. 36 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

621

Sch. 5 para. 10 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

622

Sch. 6 para. 24 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

623

Sch. 5 para. 34 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

626

Sch. 1 para. 47 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

627

Sch. 4 para. 1 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

629

S. 4 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

630

Sch. 5 para. 37 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

631

S. 2 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

632

Word in Sch. 5 para. 31(2) substituted (26.5.2021) by Medicines and Medical Devices Act 2021 (c. 3), ss. 41(2)(e)(ii), 50(3); S.I. 2021/610, reg. 2(c) (with reg. 3)

633

Sch. 8 para. 28 in force at 3.8.2015 for specified purposes by S.I. 2015/1584, art. 3(d)

635

Sch. 4 para. 24 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

636

Sch. 1 para. 15 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

637

Sch. 9 para. 6 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 3

638

Sch. 6 para. 5 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

639

Sch. 6 para. 46 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

640

S. 56 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(b) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

641

Sch. 5 para. 15 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

642

Sch. 8 para. 15 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

643

S. 88(1)-(4) in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 2

644

S. 38 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

645

Sch. 8 para. 5 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

646

Sch. 4 para. 23 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

647

S. 21 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

648

Sch. 4 para. 9 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

649

Sch. 8 para. 13 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

650

S. 67 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

651

Sch. 8 para. 12 in force at 3.8.2015 for specified purposes by S.I. 2015/1584, art. 3(a)

652

Sch. 5 para. 16 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

654

Sch. 2 para. 14 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

655

S. 52 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(b) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

656

Sch. 6 para. 4 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

657

Sch. 6 para. 51 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

658

Sch. 5 para. 36 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

659

Sch. 8 para. 11 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

660

Words in Sch. 5 para. 10 inserted (1.4.2017) by Enterprise Act 2016 (c. 12), ss. 25(2), 44(5); S.I. 2017/346, reg. 2(c)

661

S. 53 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(c) (with art. 6(1))

662

Sch. 5 para. 11 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

663

Sch. 6 para. 27 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

664
665

Sch. 5 para. 34 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

666

Sch. 8 para. 4 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

667

Sch. 8 para. 21 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

668

Sch. 5 para. 31 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

669

Sch. 1 para. 14 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

670

S. 41 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

671

Sch. 3 para. 8 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

672

Sch. 5 para. 43 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

674

S. 43 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

675

S. 73 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

676

Sch. 4 para. 21 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

679

Sch. 6 para. 21 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

681

Sch. 4 para. 19 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

682

S. 34 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

683

S. 32 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

684

S. 80 in force at 1.10.2015 by S.I. 2015/1630, art. 3(e) (with art. 7)

685

Sch. 1 para. 40 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

689

Sch. 5 para. 8 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

690

S. 28 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

691

Sch. 5 para. 20 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

692

S. 19 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

693

Words in Sch. 5 para. 10 inserted (15.4.2019 for specified purposes, 1.6.2019 in so far as not already in force) by Tenant Fees Act 2019 (c. 4), ss. 26(10), 34(1); S.I. 2019/857, regs. 2(c), 3(u)

694

Words in Sch. 5 para. 10 omitted (28.12.2016) by virtue of The Measuring Instruments Regulations 2016 (S.I. 2016/1153), reg. 1(2), Sch. 3 para. 3(3)(b) (with regs. 3(4), 5, 67(5))

695

S. 36 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

696

Sch. 5 para. 19 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

697

Sch. 5 para. 7 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

698

Sch. 6 para. 58 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

699

S. 90(4)(e) and word inserted (6.4.2018 for E.W.S.) by Digital Economy Act 2017 (c. 30), ss. 105, 118(6); S.I. 2018/382, reg. 2

700

S. 42 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

701

Sch. 5 para. 17 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

703

Sch. 5 para. 40 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

705

Sch. 2 para. 20 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

708

Sch. 5 para. 20 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

709

Sch. 8 para. 32 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

710

Sch. 8 para. 20 in force at 3.8.2015 for specified purposes by S.I. 2015/1584, art. 3(c)

711

Sch. 1 para. 30 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

712

Sch. 1 para. 38 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

718

Sch. 8 para. 27 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

719

Sch. 6 para. 14 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

720

Sch. 8 para. 31 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

722

Sch. 6 para. 68 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

724

Sch. 6 para. 61 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

725

Sch. 6 para. 2 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

726

Sch. 5 para. 9 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

727

Words in Sch. 5 para. 10 omitted (28.12.2016) by virtue of The Measuring Instruments Regulations 2016 (S.I. 2016/1153), reg. 1(2), Sch. 3 para. 3(3)(d) (with regs. 3(4), 5, 67(5))

729

Sch. 3 para. 3 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

730

Sch. 6 para. 36 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

731

Sch. 1 para. 39 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

732

Sch. 5 para. 45 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

734

Words in Sch. 5 para. 10 omitted (28.12.2016) by virtue of The Measuring Instruments Regulations 2016 (S.I. 2016/1153), reg. 1(2), Sch. 3 para. 3(3)(g) (with regs. 3(4), 5, 67(5))

735

Sch. 5 para. 36 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

736

Sch. 5 para. 23 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

737

S. 61 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

738

Sch. 6 para. 1 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

739

S. 85 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 2

740

S. 87 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 2

741

Sch. 5 para. 6 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

742

Sch. 1 para. 19 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

743

Sch. 4 para. 28 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

745

Sch. 5 para. 46 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

747

Sch. 6 para. 54 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

748

Sch. 4 para. 8 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

749

Sch. 6 para. 50 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

750

Sch. 1 para. 24 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

751

Word in s. 90(4)(c) omitted (6.4.2018 for E.W.S.) by virtue of Digital Economy Act 2017 (c. 30), ss. 105, 118(6); S.I. 2018/382, reg. 2

752

Sch. 5 para. 24 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

753

S. 22 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

754

Sch. 5 para. 36(1)(a) modified (25.8.2020) by Birmingham Commonwealth Games Act 2020 (c. 10), s. 33, Sch. 3 para. 13

755

S. 64 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

756

Sch. 6 para. 59 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

757

Sch. 5 para. 25 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

761

Sch. 8 para. 25 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

764

Words in Sch. 5 para. 11 omitted (28.12.2016) by virtue of The Non-automatic Weighing Instruments Regulations 2016 (S.I. 2016/1152), regs. 1(2), 4(9)

765

Sch. 4 para. 2 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

767

Sch. 8 para. 17 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

768

Sch. 5 para. 6 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

769

Sch. 6 para. 22 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

770

Sch. 6 para. 9 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

771

Sch. 1 para. 7 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

772

Sch. 5 para. 44 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

775

Sch. 5 para. 28 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

776

Sch. 5 para. 29 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

778

Sch. 4 para. 16 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

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