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Consumer Rights Act 2015

Type Public General Act
Publication 2015-03-26
Last updated 2026-09-28
State In force
Department Statute Law Database
Source legislation.gov.uk
PDF Download
articles Not indexed

An Act to amend the law relating to the rights of consumers and protection of their interests; to make provision about investigatory powers for enforcing the regulation of traders; to make provision about private actions in competition law and the Competition Appeal Tribunal; and for connected purposes.

Reform history JSON API
438

Sch. 1 para. 29 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

439

Sch. 6 para. 29 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

440

Sch. 8 para. 18 in force at 3.8.2015 for specified purposes by S.I. 2015/1584, art. 3(b)

441

Sch. 5 para. 37 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

442

Words in Sch. 5 para. 10 inserted (8.12.2016) by The Electrical Equipment (Safety) Regulations 2016 (S.I. 2016/1101), reg. 1, Sch. 7 para. 11 (with reg. 3)

443

Sch. 5 para. 33 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

444

Sch. 2 para. 6 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

446

S. 18 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

447

Sch. 6 para. 45 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

449

Words in Sch. 5 para. 10 inserted (26.5.2021) by Medicines and Medical Devices Act 2021 (c. 3), ss. 41(2)(a), 50(3); S.I. 2021/610, reg. 2(c) (with reg. 3)

450

Sch. 6 para. 34 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

451

Sch. 1 para. 53 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1)(3))

452

Sch. 5 para. 41 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

453

Sch. 4 para. 25 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

454

Sch. 5 para. 41 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

455

Sch. 8 para. 26 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

456

Words in Sch. 5 para. 10 omitted (28.12.2016) by virtue of The Measuring Instruments Regulations 2016 (S.I. 2016/1153), reg. 1(2), Sch. 3 para. 3(3)(e) (with regs. 3(4), 5, 67(5))

457

Sch. 5 para. 38 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

458

S. 37 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

459

Sch. 5 para. 38 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

460

Sch. 5 para. 3 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

461

Sch. 6 para. 73 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

463

Sch. 4 para. 33 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

464

Sch. 8 para. 18 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

466

Sch. 9 para. 1 in force at 27.5.2015 for E. in so far as not already in force by S.I. 2015/965, art. 2(c)

467

Sch. 6 para. 33 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

468

Sch. 5 para. 30A inserted (26.5.2021) by Medicines and Medical Devices Act 2021 (c. 3), ss. 41(2)(d), 50(3); S.I. 2021/610, reg. 2(c) (with reg. 3)

469

Sch. 2 para. 23 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

471

Words in Sch. 5 para. 10 omitted (8.12.2016) by virtue of The Simple Pressure Vessels (Safety) Regulations 2016 (S.I. 2016/1092), regs. 1, 78(7)(a) (with regs. 3, 77(3))

473

S. 30 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

474

Words in s. 83(6) substituted (1.6.2019) by Tenant Fees Act 2019 (c. 4), ss. 19(a), 34(1); S.I. 2019/857, reg. 3(r)

477

Sch. 4 para. 15 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

478

Sch. 5 para. 17 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

479

S. 58 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(c) (with art. 6(1))

480

Sch. 5 para. 42 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

482

Sch. 9 para. 4 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 3

483

Sch. 8 para. 6 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

484

Sch. 5 para. 11 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

485

Sch. 1 para. 54 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

486

Sch. 6 para. 57 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

487

Sch. 5 para. 18 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

488

Sch. 2 para. 10 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

489

Sch. 5 para. 7 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

490

Words in Sch. 5 para. 10 inserted (1.6.2019) by Tenant Fees Act 2019 (c. 4), ss. 7(4), 34(1) (with s. 32); S.I. 2019/857, reg. 3(g)

491

Sch. 8 para. 19 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

492

Sch. 7 para. 8 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i)

493

Sch. 4 para. 23 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

494

Sch. 3 para. 4 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

495

S. 9 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

496

Words in Sch. 5 para. 10 inserted (1.6.2019) by Tenant Fees Act 2019 (c. 4), ss. 6(6), 34(1) (with s. 32); S.I. 2019/857, reg. 3(f)

497

Sch. 4 para. 10 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

500

S. 45 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

501

Sch. 6 para. 67 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

502

Sch. 5 para. 14 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

503

Words in s. 83(7) substituted (1.6.2019) by Tenant Fees Act 2019 (c. 4), ss. 18(5), 34(1); S.I. 2019/857, reg. 3(q)

504

Sch. 8 para. 16 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

506

Sch. 5 para. 46 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

508

S. 86 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 2

509

Sch. 6 para. 75 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

510

Word in Sch. 5 para. 31(1) substituted (26.5.2021) by Medicines and Medical Devices Act 2021 (c. 3), ss. 41(2)(e)(i), 50(3); S.I. 2021/610, reg. 2(c) (with reg. 3)

511

Sch. 5 para. 19(7A) inserted (26.5.2021) by Medicines and Medical Devices Act 2021 (c. 3), ss. 41(2)(c), 50(3); S.I. 2021/610, reg. 2(c) (with reg. 3)

513

Sch. 5 para. 38 applied (25.8.2020) by Birmingham Commonwealth Games Act 2020 (c. 10), s. 33, Sch. 3 para. 10

514

S. 14 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

515

Words in Sch. 5 para. 10 omitted (26.12.2017) by virtue of The Radio Equipment Regulations 2017 (S.I. 2017/1206), regs. 1, 80(2)(a) (with regs. 3-5, 77, 78(3))

517

Sch. 4 para. 14 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

519

Sch. 6 para. 30 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

520

Sch. 5 para. 27 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

521

Sch. 5 para. 15(3)(c) inserted (24.5.2024 for specified purposes, 6.4.2025 in so far as not already in force) by Digital Markets, Competition and Consumers Act 2024 (c. 13), s. 339(2)(c), Sch. 17 para. 2(2)(b) (with Sch. 19); S.I. 2025/272, reg. 2(1)(8)

522

Sch. 1 para. 43 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

523

Sch. 1 para. 36 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

525

S. 85 in force at 27.5.2015 for E. in so far as not already in force by S.I. 2015/965, art. 2(a)

526

Sch. 6 para. 79 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

527

Sch. 9 para. 1 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 3

528

Sch. 6 para. 78 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

529

Sch. 6 para. 6 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

530

Sch. 6 para. 70 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

531

S. 81 in force at 3.8.2015 for specified purposes by S.I. 2015/1584, art. 3

532

Sch. 6 para. 80 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

533

Sch. 5 para. 29 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

534

Sch. 5 para. 39 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

535

S. 48(1)-(4) in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(b) (with art. 6(1))

538

Sch. 9 para. 5 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 3

539

Sch. 6 para. 7 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

540

Sch. 5 para. 5 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

541

Words in Sch. 5 para. 9(3) substituted (8.12.2016) by The Lifts Regulations 2016 (S.I. 2016/1093), regs. 1, 83(12)(b)(i) (with regs. 3-5, 83(3)(3A)) (as amended (E.W.S.) (31.12.2020) by S.I. 2019/696, reg. 1, Sch. 22 para. 38 (with Sch. 22 para. 37); which itself is amended by S.I. 2020/676, regs. 1(1), 2; 2020 c. 1, Sch. 5 para. 1(1))

542

Sch. 4 para. 13 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

544

Sch. 8 para. 20 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

545

Sch. 7 para. 1 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i)

546

Sch. 5 para. 42 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

547

Sch. 6 para. 39 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

550

S. 54 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(b) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

551

Sch. 6 para. 69 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

554

Sch. 8 para. 12 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

555

Sch. 1 para. 28 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

556

Sch. 5 para. 32 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

559

Sch. 6 para. 49 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

561

S. 59 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(b) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

562

Sch. 2 para. 13 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

563

S. 27 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

564

Sch. 4 para. 38 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

565

S. 39 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

566

S. 70 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

567

Sch. 5 para. 1 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

569

Sch. 5 para. 43 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

570

S. 15 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

571

S. 8 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

572

Sch. 3 para. 10 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

573

Sch. 1 para. 31 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

574

Sch. 5 para. 21 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

575

Words in Sch. 5 para. 10 inserted (3.8.2017) by The Recreational Craft Regulations 2017 (S.I. 2017/737), regs. 1, 84 (with reg. 89)

576

Sch. 2 para. 18 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

577

S. 71 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

578

Sch. 5 para. 26 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

579

Sch. 1 para. 32 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

580

Sch. 5 para. 18 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

582

Sch. 8 para. 23 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

584

Words in Sch. 5 para. 10 inserted (8.12.2016) by The Simple Pressure Vessels (Safety) Regulations 2016 (S.I. 2016/1092), regs. 1, 78(7)(b) (with regs. 3, 77(3))

585

Sch. 1 para. 12 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

586

Sch. 4 para. 13 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

587

S. 77 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

588

S. 82 in force at 27.5.2015 by S.I. 2015/1333, art. 2(b)

589

Sch. 1 para. 52 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

590

Sch. 5 para. 16 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

591

Words in Sch. 5 para. 10 inserted (E.W.) (20.1.2024) by Equipment Theft (Prevention) Act 2023 (c. 34), ss. 3(6), 5(2)

592

Sch. 8 para. 22 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

593

Sch. 1 para. 11 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

594

Sch. 8 para. 14 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

595

Sch. 6 para. 47 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

597

S. 51 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(b) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

598

Sch. 5 para. 22 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

601

Sch. 8 para. 35 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

602

Sch. 8 para. 1 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

603

Sch. 5 para. 3 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

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