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Consumer Rights Act 2015

Type Public General Act
Publication 2015-03-26
Last updated 2026-09-28
State In force
Department Statute Law Database
Source legislation.gov.uk
PDF Download
articles Not indexed

An Act to amend the law relating to the rights of consumers and protection of their interests; to make provision about investigatory powers for enforcing the regulation of traders; to make provision about private actions in competition law and the Competition Appeal Tribunal; and for connected purposes.

Reform history JSON API
267

S. 35 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

268

Sch. 8 para. 7 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

269

Sch. 1 para. 55 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

270

S. 89 in force at 1.9.2015 for W. by S.I. 2015/1605, art. 2 (with art. 3)

271

Sch. 5 para. 23 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

272

Words in s. 74(2) inserted by S.I. 2019/834, reg. 4A(3) (as inserted (31.12.2020) by The Jurisdiction, Judgments and Applicable Law (Amendment) (EU Exit) Regulations 2020 (S.I. 2020/1574), regs. 1, 6(6))

273

Sch. 2 para. 3 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

274

Sch. 5 para. 9 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

275

Sch. 5 para. 23 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

276

Sch. 8 para. 29 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

279

Sch. 5 para. 32 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

280

Sch. 8 para. 37 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

281

Sch. 6 para. 37 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

282

S. 77 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(d)

283

Sch. 4 para. 25 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

285

Sch. 5 para. 33 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

286

Words in Sch. 5 para. 13(2)(d) substituted (2.6.2020) by The Consumer Protection (Enforcement) (Amendment etc.) Regulations 2020 (S.I. 2020/484), regs. 1(2), 3(4) (with reg. 8)

287

Words in s. 83(4) substituted (1.6.2019) by Tenant Fees Act 2019 (c. 4), ss. 18(3), 34(1); S.I. 2019/857, reg. 3(q)

288

Sch. 1 para. 44 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

290

Sch. 6 para. 15 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

291

Words in Sch. 5 para. 10 omitted (1.10.2015) by virtue of The Packaging (Essential Requirements) Regulations 2015 (S.I. 2015/1640), regs. 1, 15(2) (with reg. 3(5))

292

Sch. 6 para. 20 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

294

Sch. 4 para. 4 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

295

Sch. 5 para. 25 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

296

Sch. 4 para. 26 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

297

Sch. 6 para. 28 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

298

Sch. 6 para. 74 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

299

S. 49 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(b) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

300

Sch. 5 para. 40 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

301

Sch. 5 para. 21 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

305

Sch. 5 para. 13 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

307

Sch. 1 para. 45 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

308

Sch. 4 para. 11 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

309

Sch. 1 para. 10 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

310

S. 51 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(c) (with art. 6(1))

311

Sch. 6 para. 40 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

313

Sch. 5 para. 5 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

314

Sch. 1 para. 37 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

315

Sch. 4 para. 21 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

317

S. 1 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

319

Sch. 4 para. 24 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

320

Sch. 5 para. 26 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

321

Words in Sch. 5 para. 19(4)(b) substituted (N.I.) (16.7.2021) by The Market Surveillance (Northern Ireland) Regulations 2021 (S.I. 2021/858), regs. 1(1), 9(3)(b) (with reg. 3)

322

Sch. 1 para. 3 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

323

Sch. 6 para. 63 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

324

S. 83(3A)-(3C) inserted (1.6.2019) by Tenant Fees Act 2019 (c. 4), ss. 18(2), 34(1); S.I. 2019/857, reg. 3(q)

325

Sch. 3 para. 1 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

326

Sch. 5 para. 31 applied (25.8.2020) by Birmingham Commonwealth Games Act 2020 (c. 10), s. 33, Sch. 3 para. 4 (with Sch. 3 para. 8)

327

Sch. 6 para. 41 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

328

S. 52 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(c) (with art. 6(1))

329

Words in Sch. 5 para. 10 inserted (25.8.2020) by Birmingham Commonwealth Games Act 2020 (c. 10), ss. 20(5), 33

330

Sch. 2 para. 21 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

331

Sch. 8 para. 9 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

332

Sch. 3 para. 9 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

333

S. 83 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 2

335

Sch. 2 para. 16 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

337

Sch. 1 para. 4 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

339

Sch. 5 para. 43 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

341

S. 17 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

342

S. 12 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

343

Sch. 5 para. 1 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

345

Sch. 3 para. 6 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

346

Sch. 6 para. 42 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

349

S. 83 in force at 27.5.2015 for E. in so far as not already in force by S.I. 2015/965, art. 2(a)

350

Sch. 2 para. 2 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

351

Sch. 5 para. 41 applied by 2001 c. 16, Sch. 2 para. 9D (as inserted (1.10.2015) by Consumer Rights Act 2015 (c. 15), s. 100(5), Sch. 6 para. 66(8); S.I. 2015/1630, art. 3(i))

352

S. 33 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

353

S. 81 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(f)

354

Sch. 4 para. 39 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

357

S. 87(1A) inserted (15.4.2019) by Tenant Fees Act 2019 (c. 4), ss. 29(1)(a), 34(1); S.I. 2019/857, reg. 2(d)

359

Sch. 5 para. 24 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

361

Sch. 4 para. 22 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

364

Sch. 5 para. 14 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

365

S. 84 in force at 23.11.2015 for W. in so far as not already in force by S.I. 2015/1904, art. 2

366

Sch. 4 para. 6 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

367

Sch. 5 para. 3 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

369

Sch. 3 para. 7 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

371

S. 11 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

372

Sch. 6 para. 52 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

373

Sch. 5 para. 46 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

374

S. 53 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(b) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

375

S. 49 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(c) (with art. 6(1))

376

Sch. 9 para. 2 in force at 27.5.2015 for E. in so far as not already in force by S.I. 2015/965, art. 2(c)

377

Sch. 1 para. 46 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

378

Sch. 8 para. 33 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(j)

379

Sch. 4 para. 6 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

381

Sch. 5 para. 39 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

382

Sch. 7 para. 4 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i)

383

S. 6 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

384

Sch. 5 para. 9 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

385

Sch. 1 para. 17 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

386

Sch. 1 para. 33 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

388

Sch. 6 para. 66 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

389

Sch. 1 para. 25 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

390

Sch. 8 para. 8 in force at 1.10.2015 by S.I. 2015/1630, art. 3(j)

391

Sch. 6 para. 26 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

392

Sch. 2 para. 9 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

393

Words in Sch. 5 para. 8 substituted (N.I.) (16.7.2021) by The Market Surveillance (Northern Ireland) Regulations 2021 (S.I. 2021/858), regs. 1(1), 9(2) (with reg. 3)

394

Sch. 5 para. 34 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

395

S. 74 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

396

S. 23 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

397

S. 75 in force at 1.10.2015 by S.I. 2015/1630, art. 3(c) (with art. 6(1))

398

Sch. 9 para. 5 in force at 27.5.2015 for E. in so far as not already in force by S.I. 2015/965, art. 2(c)

399

Sch. 6 para. 72 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

400

Sch. 4 para. 7 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

401

Words in s. 83(6) substituted (1.6.2019) by Tenant Fees Act 2019 (c. 4), ss. 19(b), 34(1); S.I. 2019/857, reg. 3(r)

402

Words in Sch. 5 para. 13(9) inserted (1.10.2016) by Housing and Planning Act 2016 (c. 22), ss. 132(4), 216(3); S.I. 2016/733, reg. 4(1)(a)

403

Sch. 2 para. 11 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

404

Sch. 5 para. 10 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

405

Sch. 4 para. 27 in force at 1.10.2016 in so far as not already in force by S.I. 2015/1630, art. 4(c) (with art. 6(2)) (as amended by S.I. 2016/484, art. 2)

406

Sch. 5 para. 11 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

407

Sch. 5 para. 31 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

408

Sch. 5 para. 1 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

410

Sch. 4 para. 15 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(g) (with art. 6(1))

411

Sch. 2 para. 17 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

412

S. 10 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

414

Sch. 1 para. 50 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

415

Sch. 1 para. 18 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

416

Sch. 1 para. 1 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

417

S. 55 in force at 1.10.2015 for specified purposes by S.I. 2015/1630, art. 3(c) (with art. 6(1))

418

Sch. 6 para. 38 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

421

Sch. 8 para. 31 in force at 3.8.2015 for specified purposes by S.I. 2015/1584, art. 3(d)

422

Sch. 5 para. 37 in force at 27.5.2015 for specified purposes for E. by S.I. 2015/965, art. 2(b)

423

S. 31 in force at 1.10.2015 by S.I. 2015/1630, art. 3(a) (with art. 6(1))

424

Sch. 1 para. 51 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

427

Sch. 5 para. 37 modified (25.8.2020) by Birmingham Commonwealth Games Act 2020 (c. 10), s. 33, Sch. 3 para. 13

428

Sch. 5 para. 32 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

429

Sch. 6 para. 60 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

430

Sch. 4 para. 37 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

431

Sch. 6 para. 62 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

433

Sch. 1 para. 21 in force at 1.10.2015 by S.I. 2015/1630, art. 3(g) (with art. 6(1))

434

Sch. 5 para. 30 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

435

Sch. 6 para. 31 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i) (with art. 8)

436

Sch. 5 para. 17 in force at 1.10.2015 in so far as not already in force by S.I. 2015/1630, art. 3(h) (with art. 8)

437

Sch. 5 para. 28 in force at 27.5.2015 for specified purposes by S.I. 2015/1333, art. 2(a)

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