Commission Regulation (EU) No 965/2012 of 5 October 2012 laying down technical requirements and administrative procedures related to air operations pursuant to Regulation (EC) No 216/2008 of the European Parliament and of the Council

• (3) aircraft operated into the territory subject to the provisions of the Treaty by operators included in Annex B of the list of operators subject to an operating ban pursuant to Regulation (EC) No 2111/2005;

• (4) aircraft operated by operators certified in a State exercising regulatory oversight over operators included in the list referred to in (3);

• (5) aircraft used by a third-country operator that operates into, within or out of the territory subject to the provisions of the Treaty for the first time or whose authorisation issued in accordance with Regulation (EU) No 452/2014 is limited or reinstated after suspension or revocation.

• (c)The list shall be produced, in accordance with procedures established by the Agency, after every update of the Community list of operators subject to an operating ban pursuant to Regulation (EC) No 2111/2005, and in any case at least once every four months.

ARO.RAMP.106   Alcohol testing

• (a) The competent authority shall carry out alcohol testing on flight and cabin crew.

• (b) The Agency shall provide competent authorities with a list of Union and third-country operators for the prioritisation of alcohol testing within the ramp inspection programme in accordance with ARO.RAMP.105 based on a risk assessment performed by the Agency, taking into account the robustness and effectiveness of existing psychoactive testing programmes.

• (c) When selecting operators for alcohol testing of flight and cabin crew, the competent authority shall use the list established in accordance with point (b).

• (d) Whenever data concerning alcohol tests is included in the centralised database in accordance with point (b) of point ARO.RAMP.145, the competent authority shall ensure that such data excludes any personal data of the crew member concerned.

• (e) In case of a reasonable cause or suspicion, alcohol tests may be carried out at any time.

• (f) The alcohol testing methodology shall apply recognised quality standards that ensure accurate testing results.

• (g) A flight crew or cabin crew member who refuses to cooperate during tests or who has been identified to be under the influence of alcohol after a positive test shall not be allowed to continue his or her duty.

ARO.RAMP.110   Collection of information

The competent authority shall collect and process any information deemed useful for conducting ramp inspections.

ARO.RAMP.115   Qualification of ramp inspectors

• (a)The competent authority and the Agency shall have qualified inspectors to conduct ramp inspections.

• (b)Ramp inspectors shall:

• (1) possess the necessary aeronautical education or practical knowledge relevant to their area(s) of inspection;

• (2) have successfully completed:
• (i) appropriate specific theoretical and practical training, in one or more of the following areas of inspection:
• (A) flight deck;
• (B) cabin safety;
• (C) aircraft condition;
• (D) cargo;
• (ii) appropriate on-the-job training delivered by a senior ramp inspector appointed by the competent authority or the Agency;

• (3) maintain the validity of their qualification by undergoing recurrent training and by performing a minimum of 12 inspections per calendar year.

• (c)The training in (b)(2)(i) shall be delivered by the competent authority or by any training organisation approved in accordance with ARO.RAMP.120(a).

• (d)The Agency shall develop and maintain training syllabi and promote the organisation of training courses and workshops for inspectors to improve the understanding and uniform implementation of this Subpart.

• (e)The Agency shall facilitate and coordinate an inspector exchange programme aimed at allowing inspectors to obtain practical experience and contributing to the harmonisation of procedures.

ARO.RAMP.120   Approval of training organisations

• (a)The competent authority shall approve a training organisation, having its principal place of business in the territory of the respective Member State, when satisfied that the training organisation:

• (1) has nominated a head of training possessing sound managerial capability to ensure that the training provided is in compliance with the applicable requirements;

• (2) has available training facilities and instructional equipment suitable for the type of training provided;

• (3) provides training in accordance with the syllabi developed by the Agency in accordance with ARO.RAMP.115(d);

• (4) uses qualified training instructors.

• (b)If so requested by the competent authority, the verification of compliance and continuous compliance with the requirements referred to in (a) shall be performed by the Agency.

• (c)The training organisation shall be approved to provide one or more of the following types of training:

• (1) initial theoretical training;

• (2) initial practical training;

• (3) recurrent training.

ARO.RAMP.125   Conduct of ramp inspections

• (a)Ramp inspections shall be performed in a standardised manner.

• (b)When performing a ramp inspection, the inspector(s) shall make all possible efforts to avoid an unreasonable delay of the aircraft inspected.

• (c)On completion of the ramp inspection, the pilot-in-command or, in his/her absence, another flight crew member or a representative of the operator shall be informed of the ramp inspection's results.

ARO.RAMP.130   Categorisation of findings

For each inspection item, three categories of possible non-compliance with the applicable requirements are defined as findings. Such findings shall be categorised as follows:

• (1) a category 3 finding is any detected significant non-compliance with the applicable requirements or the terms of a certificate that has a major influence on safety;

• (2) a category 2 finding is any detected non-compliance with the applicable requirements or the terms of a certificate that has a significant influence on safety;

• (3) a category 1 finding is any detected non-compliance with the applicable requirements or the terms a certificate that has a minor influence on safety.

ARO.RAMP.135   Follow-up actions on findings

• (a)For a category 2 or 3 finding the competent authority, or where relevant the Agency, shall:

• (1) communicate the finding in writing to the operator, including a request for evidence of corrective actions taken; and

• (2) inform the competent authority of the State of the operator and, where relevant, the State in which the aircraft is registered and where the licence of the flight crew was issued. Where appropriate, the competent authority or Agency shall request confirmation of their acceptance of the corrective actions taken by the operator in accordance with ARO.GEN.350 or ARO.GEN.355.

• (b)In addition to (a), in the case of a category 3 finding, the competent authority shall take immediate steps by:

• (1) imposing a restriction on the aircraft flight operation;

• (2) requesting immediate corrective actions;

• (3) grounding the aircraft in accordance with ARO.RAMP.140; or

• (4) imposing an immediate operating ban in accordance with Article 6 of Regulation (EC) No 2111/2005.

• (c)When the Agency has raised a category 3 finding, it shall request the competent authority where the aircraft is landed to take the appropriate measures in accordance with (b).

ARO.RAMP.140   Grounding of aircraft

• (a)In the case of a category 3 finding where it appears that the aircraft is intended or is likely to be flown without completion by the operator or owner of the appropriate corrective action, the competent authority shall:

• (1) notify the pilot-in-command/commander or the operator that the aircraft is not permitted to commence the flight until further notice; and

• (2) ground that aircraft.

• (b)The competent authority of the State where the aircraft is grounded shall immediately inform the competent authority of the State of the operator and of the State in which the aircraft is registered, if relevant, and the Agency in the case of a grounded aircraft used by a third-country operator.

• (c)The competent authority shall, in coordination with the State of the operator or the State of Registry, prescribe the necessary conditions under which the aircraft can be allowed to take-off.

• (d)If the non-compliance affects the validity of the certificate of airworthiness of the aircraft, the grounding shall only be lifted by the competent authority when the operator shows evidence that:

• (1) compliance with the applicable requirements has been re-established;

• (2) it has obtained a permit-to-fly in accordance with Regulation (EU) No 748/2012, for aircraft registered in a Member State;

• (3) a permit-to-fly or equivalent document of the State of Registry or the State of the operator for aircraft registered in a third country and operated by an EU or a third country operator; and

• (4) permission from third countries which will be overflown, if applicable.

ARO.RAMP.145   Reporting

• (a)Information collected in accordance with ARO.RAMP.125(a) shall be entered into the centralised database referred to in ARO.RAMP.150(b)(2), within 21 calendar days after the inspection.

• (b)The competent authority or the Agency shall enter into the centralised database any information useful for the application of Regulation (EC) No 216/2008 and its Implementing Rules and for the accomplishment by the Agency of the tasks assigned to it by this Annex, including the relevant information referred to in ARO.RAMP.110.

• (c)Whenever the information as referred to in ARO.RAMP.110 shows the existence of a potential safety threat, such information shall also be communicated to each competent authority and the Agency without delay.

• (d)Whenever information concerning aircraft deficiencies is given by a person to the competent authority, the information referred to in ARO.RAMP.110 and ARO.RAMP.125(a) shall be de-identified regarding the source of such information.

ARO.RAMP.150   Agency coordination tasks

• (a)The Agency shall manage and operate the tools and procedures necessary for the storage and exchange of:

• (1) the information referred to in ARO.RAMP.145.

• (2) the information provided by third countries or international organisations with whom appropriate agreements have been concluded with the EU, or organisations with whom the Agency has concluded appropriate arrangements in accordance with Article 27(2) of Regulation (EC) No 216/2008.

• (b)This management shall include the following tasks:

• (1) store data from the Member States relevant to the safety information on aircraft landing at aerodromes located in the territory subject to the provisions of the Treaty;

• (2) develop, maintain and continuously update a centralised database containing all the information referred to in (a)(1) and (2);

• (3) provide necessary changes and enhancements to the database application;

• (4) analyse the centralised database and other relevant information concerning the safety of aircraft and of air operators and, on that basis:
• (i) advise the Commission and the competent authorities on immediate actions or follow-up policy;
• (ii) report potential safety problems to the Commission and to the competent authorities;
• (iii) propose coordinated actions to the Commission and to the competent authorities, when necessary on safety grounds, and ensure coordination at the technical level of such actions;

• (5) liaise with other European institutions and bodies, international organisations and third country competent authorities on information exchange.

ARO.RAMP.155   Annual report

The Agency shall prepare and submit to the Commission an annual report on the ramp inspection system containing at least the following information:

• (a) status of the progress of the system;

• (b) status of the inspections performed in the year;

• (c) analysis of the inspection results with indication of the categories of findings;

• (d) actions taken during the year;

• (e) proposals for further improving the ramp inspection system; and

• (f) annexes containing lists of inspections sorted out by State of operation, aircraft type, operator and ratios per item.

ARO.RAMP.160   Information to the public and protection of information

• (a)Member States shall use the information received by them pursuant to ARO.RAMP.105 and ARO.RAMP.145 solely for the purpose of Regulation (EC) No 216/2008 and its implementing rules and shall protect it accordingly.

• (b)The Agency shall publish an aggregated information report annually that shall be available to the public containing the analysis of the information received in accordance with ARO.RAMP.145. The report shall be simple and easy to understand, and the source of the information shall be de-identified.

Appendix I

AIR OPERATOR CERTIFICATE (Approval schedule for air transport operators) Types of operation: Commercial air transport (CAT)□Passengers;□Cargo;□Other [^E0014]: … Innovative air mobility (IAM)□Passengers;□Cargo;□Other [^E0014]: …	AIR OPERATOR CERTIFICATE (Approval schedule for air transport operators) Types of operation: Commercial air transport (CAT)□Passengers;□Cargo;□Other [^E0014]: … Innovative air mobility (IAM)□Passengers;□Cargo;□Other [^E0014]: …	AIR OPERATOR CERTIFICATE (Approval schedule for air transport operators) Types of operation: Commercial air transport (CAT)□Passengers;□Cargo;□Other [^E0014]: … Innovative air mobility (IAM)□Passengers;□Cargo;□Other [^E0014]: …
[^E0017]	State of the Operator [^E0015]	[^E0018]
[^E0017]	Issuing Authority [^E0016]	[^E0018]
AOC # [^E0019]:	Operator Name [^E0020] Dba Trading Name [^E0021] Operator postal address [^E0023]: Telephone [^E0024]: Fax Email:	Operational Points of Contact: [^E0022] Contact details at which operational management can be contacted without undue delay, are listed in … [^E0025].
	Operator Name [^E0020] Dba Trading Name [^E0021] Operator postal address [^E0023]: Telephone [^E0024]: Fax Email:	Operational Points of Contact: [^E0022] Contact details at which operational management can be contacted without undue delay, are listed in … [^E0025].
	Operator Name [^E0020] Dba Trading Name [^E0021] Operator postal address [^E0023]: Telephone [^E0024]: Fax Email:	Operational Points of Contact: [^E0022] Contact details at which operational management can be contacted without undue delay, are listed in … [^E0025].
	Operator Name [^E0020] Dba Trading Name [^E0021] Operator postal address [^E0023]: Telephone [^E0024]: Fax Email:	Operational Points of Contact: [^E0022] Contact details at which operational management can be contacted without undue delay, are listed in … [^E0025].
□This is to certify that … [^E0026] is authorised to conduct commercial air transport (CAT) operations, as defined in the attached operations specifications, in accordance with the operations manual and with Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts. □This is to certify that … [^E0026] is authorised to conduct innovative air mobility (IAM) operations, as defined in the attached operations specifications, in accordance with the operations manual and with Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts.	□This is to certify that … [^E0026] is authorised to conduct commercial air transport (CAT) operations, as defined in the attached operations specifications, in accordance with the operations manual and with Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts. □This is to certify that … [^E0026] is authorised to conduct innovative air mobility (IAM) operations, as defined in the attached operations specifications, in accordance with the operations manual and with Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts.	□This is to certify that … [^E0026] is authorised to conduct commercial air transport (CAT) operations, as defined in the attached operations specifications, in accordance with the operations manual and with Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts. □This is to certify that … [^E0026] is authorised to conduct innovative air mobility (IAM) operations, as defined in the attached operations specifications, in accordance with the operations manual and with Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts.
Date of issue [^E0027]:	Operator Name [^E0020] Dba Trading Name [^E0021] Operator postal address [^E0023]: Telephone [^E0024]: Fax Email:	Operational Points of Contact: [^E0022] Contact details at which operational management can be contacted without undue delay, are listed in … [^E0025].	Name and Signature [^E0028]: Title:	Name and Signature [^E0028]: Title:
EASA Form 138 – Issue 3	EASA Form 138 – Issue 3	EASA Form 138 – Issue 3

Other type of transportation to be specified.

Replaced by the name of the State of the operator.

Replaced by the identification of the issuing competent authority.

For use by the competent authority.

For use by the competent authority.

Approval reference, as issued by the competent authority.

Replaced by the operator’s registered name.

Operator’s trading name, if different. Insert ‘Dba’ (for ‘Doing business as’) before the trading name.

The contact details include the telephone and fax numbers, including the country code, and the email address (if available) at which operational management can be contacted without undue delay for issues related to flight operations, airworthiness, flight and cabin crew members’ competency, dangerous goods and other matters as appropriate.

Operator’s address of principal place of business.

Operator’s principal place of business telephone and fax details, including the country code. Email to be provided if available.

Insertion of the controlled document, carried on board, in which the contact details are listed, with the appropriate paragraph or page reference. E.g.: ‘Contact details … are listed in the operations manual, gen/basic, Chapter 1, 1.1’; or ‘… are listed in the operations specifications, page 1’; or ‘… are listed in an attachment to this document’.

Operator’s registered name.

Issue date of the AOC (dd-mm-yyyy).

Title, name and signature of the competent authority’s representative. In addition, an official stamp may be applied on the AOC.

Appendix II

OPERATIONS SPECIFICATIONS (subject to the approved conditions in the operations manual)	OPERATIONS SPECIFICATIONS (subject to the approved conditions in the operations manual)	OPERATIONS SPECIFICATIONS (subject to the approved conditions in the operations manual)	OPERATIONS SPECIFICATIONS (subject to the approved conditions in the operations manual)	OPERATIONS SPECIFICATIONS (subject to the approved conditions in the operations manual)	OPERATIONS SPECIFICATIONS (subject to the approved conditions in the operations manual)	OPERATIONS SPECIFICATIONS (subject to the approved conditions in the operations manual)
Issuing authority contact details Telephone [^E0029]: ___; Fax: __; Email: ____	Issuing authority contact details Telephone [^E0029]: ___; Fax: __; Email: ____	Issuing authority contact details Telephone [^E0029]: ___; Fax: __; Email: ____	Issuing authority contact details Telephone [^E0029]: ___; Fax: __; Email: ____	Issuing authority contact details Telephone [^E0029]: ___; Fax: __; Email: ____	Issuing authority contact details Telephone [^E0029]: ___; Fax: __; Email: ____	Issuing authority contact details Telephone [^E0029]: ___; Fax: __; Email: ____
AOC [^E0030]:	Operator name [^E0031]:	Date [^E0032]:	Date [^E0032]:	Date [^E0032]:	Signature:	Signature:
	Dba trading name	Dba trading name	Dba trading name	Dba trading name	Dba trading name	Dba trading name
Operations specifications #:	Operations specifications #:	Operations specifications #:	Operations specifications #:	Operations specifications #:	Operations specifications #:	Operations specifications #:
Aircraft model [^E0033]: Registration marks [^E0034]:	Aircraft model [^E0033]: Registration marks [^E0034]:	Aircraft model [^E0033]: Registration marks [^E0034]:	Aircraft model [^E0033]: Registration marks [^E0034]:	Aircraft model [^E0033]: Registration marks [^E0034]:	Aircraft model [^E0033]: Registration marks [^E0034]:	Aircraft model [^E0033]: Registration marks [^E0034]:
Types of operation: Commercial air transport (CAT) □ Passengers □ Cargo □ Other [^E0035]: __ Innovative air mobility (IAM) □ Passengers □ Cargo □ Other [^E0035]: __	Types of operation: Commercial air transport (CAT) □ Passengers □ Cargo □ Other [^E0035]: __ Innovative air mobility (IAM) □ Passengers □ Cargo □ Other [^E0035]: __	Types of operation: Commercial air transport (CAT) □ Passengers □ Cargo □ Other [^E0035]: __ Innovative air mobility (IAM) □ Passengers □ Cargo □ Other [^E0035]: __	Types of operation: Commercial air transport (CAT) □ Passengers □ Cargo □ Other [^E0035]: __ Innovative air mobility (IAM) □ Passengers □ Cargo □ Other [^E0035]: __	Types of operation: Commercial air transport (CAT) □ Passengers □ Cargo □ Other [^E0035]: __ Innovative air mobility (IAM) □ Passengers □ Cargo □ Other [^E0035]: __	Types of operation: Commercial air transport (CAT) □ Passengers □ Cargo □ Other [^E0035]: __ Innovative air mobility (IAM) □ Passengers □ Cargo □ Other [^E0035]: __	Types of operation: Commercial air transport (CAT) □ Passengers □ Cargo □ Other [^E0035]: __ Innovative air mobility (IAM) □ Passengers □ Cargo □ Other [^E0035]: __
Area of operation [^E0036]:	Area of operation [^E0036]:	Area of operation [^E0036]:	Area of operation [^E0036]:	Area of operation [^E0036]:	Area of operation [^E0036]:	Area of operation [^E0036]:
Special limitations [^E0037]:	Special limitations [^E0037]:	Special limitations [^E0037]:	Special limitations [^E0037]:	Special limitations [^E0037]:	Special limitations [^E0037]:	Special limitations [^E0037]:
Specific approvals:	Specific approvals:	Yes	No	Specification [^E0038]	Specification [^E0038]	Remarks
Dangerous goods	Dangerous goods	□	□
Low-visibility operations	Low-visibility operations
Take-off	Take-off	□	□	RVR [^E0039]: ... m	RVR [^E0039]: ... m
Approach and landing	Approach and landing	□	□	CAT [^E0040] .... DA/H: ...ft, RVR: ...m	CAT [^E0040] .... DA/H: ...ft, RVR: ...m
Operational credits	Operational credits	□	□	CAT [^E0041] ...DA/H: ...ft, RVR: ...m	CAT [^E0041] ...DA/H: ...ft, RVR: ...m
RVSM [^E0042]	□N/A	□	□
ETOPS [^E0043]	□N/A	□	□	Maximum diversion time [^E0044]: … minutes	Maximum diversion time [^E0044]: … minutes
Complex navigation specifications for PBN operations [^E0045]	Complex navigation specifications for PBN operations [^E0045]	□	□			[^E0046]
Minimum navigation performance specification	Minimum navigation performance specification	□	□
Operations with single-engined turbine aeroplane at night or in IMC (SET-IMC)	Operations with single-engined turbine aeroplane at night or in IMC (SET-IMC)	□	□	[^E0047]	[^E0047]
Helicopter operations with the aid of night-vision imaging systems	Helicopter operations with the aid of night-vision imaging systems	□	□
Helicopter hoist operations	Helicopter hoist operations	□	□
Helicopter emergency medical service operations	Helicopter emergency medical service operations	□	□
Helicopter offshore operations	Helicopter offshore operations	□	□
Reduced VFR operating minima on helicopter point-in-space approaches and departures	Reduced VFR operating minima on helicopter point-in-space approaches and departures	□	□
VTOL-capable aircraft emergency medical service operations (VEMS)	VTOL-capable aircraft emergency medical service operations (VEMS)	□	□
Cabin crew training [^E0048]	Cabin crew training [^E0048]	□	□
Issue of CC attestation [^E0049]	Issue of CC attestation [^E0049]	□	□
Use of type B EFB applications	Use of type B EFB applications	□	□	[^E0050]	[^E0050]
Continuing airworthiness	Continuing airworthiness	□	□	[^E0051]	[^E0051]
Others [^E0052]	Others [^E0052]
EASA Form 139 — Issue 9	EASA Form 139 — Issue 9	EASA Form 139 — Issue 9	EASA Form 139 — Issue 9	EASA Form 139 — Issue 9	EASA Form 139 — Issue 9	EASA Form 139 — Issue 9

Telephone contact details of the competent authority, including the country code. Email address to be provided, as well as fax if available.

Insertion of associated air operator certificate (AOC) number.

Insertion of the operator’s registered name and the operator’s trading name, if different. Insert ‘Dba’ (for ‘Doing business as’) before the trading name.

Issue date of the operations specifications (dd-mm-yyyy) and signature of the competent authority representative.

Insertion of ICAO designation of the aircraft make, model and series, or master series, if a series has been designated (e.g. Boeing-737-3K2 or Boeing-777-232) or insertion of the VTOL-capable aircraft make, model and series, as applicable.

The registration marks are listed either in the operations specifications or in the operations manual. In the latter case, the related operations specifications must make a reference to the related page in the operations manual. In case not all specific approvals apply to the aircraft model, the registration marks of the aircraft may be entered in the ‘Remarks’ column to the related specific approval.

Other type of transportation (e.g. emergency medical service) to be specified.

Listing of geographical area(s) of authorised operation (by geographical coordinates or specific routes, flight information region or national or regional boundaries).

Listing of applicable special limitations (e.g. VFR only, Day only, etc.).

List in this column the most permissive criteria for each approval or the approval type (with appropriate criteria).

Insertion of approved minimum take-off RVR in metres. One line per approval may be used if different approvals are granted.

Insertion of applicable precision approach category: CAT II or CAT III. Insertion of minimum RVR in metres and DH in feet. One line is used per listed approach category.

Insertion of applicable operational credit: SA CAT I, SA CAT II, EFVS, etc. Insertion of minimum RVR in metres and DH in feet. One line is used per listed operational credit.

The ‘Not Applicable’ (N/A) box may be checked only if the aircraft maximum ceiling is below FL290.

Extended range operations (ETOPS) currently apply only to two-engined aircraft. Therefore, the ‘Not Applicable’ (N/A) box may be checked if the aircraft model has fewer or more than two engines.

The threshold distance may also be listed (in NM), as well as the engine type.

Performance-based navigation (PBN): one line is used for each complex PBN-specific approval (e.g. RNP AR APCH), with appropriate limitations listed in the ‘Specifications’ or ‘Remarks’ columns, or in both. Procedure-specific approvals of specific RNP AR APCH procedures may be listed in the operations specifications or in the operations manual. In the latter case, the related operations specifications must have a reference to the related page in the operations manual.

Specify if the specific approval is limited to certain runway ends or aerodromes, or both.

Insertion of the particular airframe or engine combination.

Approval to conduct the training course and examination to be completed by applicants for a cabin crew attestation as specified in Annex V (Part-CC) to Regulation (EU) No 1178/2011.

Approval to issue cabin crew attestations as specified in Annex V (Part-CC) to Regulation (EU) No 1178/2011.

Insertion of the list of type B EFB applications together with the reference of the EFB hardware (for portable EFBs). This list is contained either in the operations specifications or in the operations manual. In the latter case, the related operations specifications must make a reference to the related page in the operations manual.

The approval reference of the organisation responsible for managing the continuing airworthiness of the aircraft and a reference to the relevant regulation (e.g. Annex Vc (Part-CAMO) to Regulation (EU) No 1321/2014).

Other approvals or data may be entered here, using one line (or one multi-line block) per authorisation (e.g. short-landing operations, steep-approach operations, reduced required landing distance, helicopter operations to or from a public interest site, helicopter operations over a hostile environment located outside a congested area, helicopter operations without a safe forced landing capability, operations with increased bank angles, maximum distance from an adequate aerodrome for two-engined aeroplanes without an ETOPS approval).

Appendix III

List of specific approvals

Non-commercial operations

Specialised operations

(subject to the conditions specified in the approval and contained in the operations manual or pilot's operating handbook)

Issuing authority [^E0053]:	Issuing authority [^E0053]:	Issuing authority [^E0053]:
List of specific approvals # [^E0054]: Name of operator: Date [^E0055]: Signature:	List of specific approvals # [^E0054]: Name of operator: Date [^E0055]: Signature:	List of specific approvals # [^E0054]: Name of operator: Date [^E0055]: Signature:
Aircraft model and registration marks [^E0056]:	Aircraft model and registration marks [^E0056]:	Aircraft model and registration marks [^E0056]:
Types of specialised operation (SPO), if applicable: □ [^E0057]…	Types of specialised operation (SPO), if applicable: □ [^E0057]…	Types of specialised operation (SPO), if applicable: □ [^E0057]…
Specific approvals [^E0058]:	Specification [^E0059]	Remarks
…
…
…
…

Insertion of name and contact details.

Insertion of the associated number.

Issue date of the specific approvals (dd-mm-yyyy) and signature of the competent authority representative.

Insertion of the Commercial Aviation Safety Team (CAST)/ICAO designation of the aircraft make, model and series, or master series, if a series has been designated (e.g. Boeing-737-3K2 or Boeing-777-232). The CAST/ICAO taxonomy is available at: http://www.intlaviationstandards.org/

The registration marks shall be either listed in the list of specific approvals or in the operations manual. In the latter case the list of specific approvals shall refer to the related page in the operation manual.

Specify the type of operation, e.g., agriculture, construction, photography, surveying, observation and patrol, aerial advertisement, maintenance check flights.

List in this column any approved operations, e.g., dangerous goods, LVO, RVSM, PBN, MNPS, HOFO.

List in this column the most permissive criteria for each approval, e.g. the decision height and RVR minima for CAT II.

EASA FORM 140 Issue 2

Appendix IV

AUTHORISATION OF HIGH RISK COMMERCIAL SPECIALISED OPERATIONS	AUTHORISATION OF HIGH RISK COMMERCIAL SPECIALISED OPERATIONS
Issuing authority: [^E0060] Authorisation no: [^E0061]	Issuing authority: [^E0060] Authorisation no: [^E0061]
Operator name: [^E0062] Operator address: [^E0063] Telephone: [^E0064] Fax Email:	Operator name: [^E0062] Operator address: [^E0063] Telephone: [^E0064] Fax Email:
Aircraft model and registration marks: [^E0065]	Aircraft model and registration marks: [^E0065]
Authorised specialised operation: [^E0066]	Authorised specialised operation: [^E0066]
Authorised area or site of operation: [^E0067]	Authorised area or site of operation: [^E0067]
Special limitations: [^E0068]	Special limitations: [^E0068]
This is to confirm that … is authorised to perform high risk commercial specialised operation(s) in accordance with this authorisation, operator's Standard Operating Procedures, Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts.	This is to confirm that … is authorised to perform high risk commercial specialised operation(s) in accordance with this authorisation, operator's Standard Operating Procedures, Annex V to Regulation (EU) 2018/1139 and its delegated and implementing acts.
Date of issue [^E0069]:	Name and Signature [^E0070]: Title:

Name and contact details of the competent authority

Insertion of associated authorisation number.

Insertion of the operator's registered name and the operator's trading name, if different. Insert ‘Dba’ before the trading name (for ‘Doing business as’).

Operator's principal place of business address.

Operator's principal place of business telephone and fax details, including the country code. Email to be provided if available.

Insertion of the Commercial Aviation Safety Team (CAST)/ICAO designation of the aircraft make, model and series, or master series, if a series has been designated (e.g. Boeing-737-3K2 or Boeing-777-232). The CAST/ICAO taxonomy is available at: http://www.intlaviationstandards.org. The registration marks shall be either listed in the list of specific approvals or in the operations manual. In the latter case the list of specific approvals shall refer to the related page in the operation manual.

Specify the type of operation, e.g., agriculture, construction, photography, surveying, observation and patrol, aerial advertisement, maintenance check flights.

Listing of geographical area(s) or site(s) of authorised operation (by geographical coordinates or flight information region or national or regional boundaries).

Listing of applicable special limitations (e.g. VFR only, Day only, etc.).

Issue date of the authorisation (dd-mm-yyyy).

Title, name and signature of the competent authority representative. In addition, an official stamp may be applied on the authorisation.

EASA FORM 151 Issue 2

ANNEX III

ORGANISATION REQUIREMENTS FOR AIR OPERATIONS

[PART-ORO]

ORO.GEN.005   Scope

This Annex establishes the requirements to be met by an air operator that conducts:

• (a) commercial air transport (CAT) operations;

• (b) commercial specialised operations;

• (c) non-commercial operations with complex motor-powered aircraft;

• (d) non-commercial specialised operations with complex motor-powered aircraft;

- (e) innovative air mobility (IAM) operations.

SUBPART GEN

GENERAL REQUIREMENTS

SECTION I

General

ORO.GEN.105   Competent authority

For the purpose of this Annex, the competent authority exercising oversight over operators subject to a certification or declaration obligation or specialised operation authorisation shall be for operators having their principal place of business in a Member State, the authority designated by that Member State.

ORO.GEN.110   Operator responsibilities

• (a)The operator is responsible for the operation of the aircraft in accordance with Annex IV to Regulation (EC) No 216/2008, as applicable, the relevant requirements of this Annex and its air operator certificate (AOC) or specialised operation authorisation (SPO authorisation) or declaration.

• (b)Every flight shall be conducted in accordance with the provisions of the operations manual.

• (c)The operator shall establish and maintain a system for exercising operational control over any flight operated under the terms of its certificate , SPO authorisation or declaration.

• (d)The operator shall ensure that its aircraft are equipped and its crews are qualified as required for the area and type of operation.

• (e)The operator shall ensure that all personnel assigned to, or directly involved in, ground and flight operations are properly instructed, have demonstrated their abilities in their particular duties and are aware of their responsibilities and the relationship of such duties to the operation as a whole.

• (f)The operator shall establish procedures and instructions for the safe operation of each aircraft type, containing ground staff and crew member duties and responsibilities, for all types of operation on the ground and in flight. Those procedures and instructions shall not require crew members to perform any activities during critical phases of flight other than those required for the safe operation of the aircraft. Procedures and instructions for a sterile flight crew compartment shall also be included.

• (g)The operator shall ensure that all personnel are made aware that they shall comply with the laws, regulations and procedures of those States in which operations are conducted and that are pertinent to the performance of their duties.

• (h)The operator shall establish a checklist for each aircraft type to be used by crew members in all phases of flight under normal, abnormal and emergency conditions in order to ensure that the operating procedures in the operations manual are followed. The design and the usage of checklists shall observe human factors principles and take into account the latest relevant documentation from the design approval holder.

• (i)The operator shall specify flight planning procedures to provide for the safe conduct of the flight based on considerations of aircraft performance, other operating limitations and relevant expected conditions on the route to be followed and at the aerodromes or operating sites concerned. These procedures shall be included in the operations manual.

• (j)The operator shall establish and maintain dangerous goods training programmes for personnel as required by the technical instructions. Such training programmes shall be commensurate with the responsibilities of personnel. Training programmes of operators performing CAT, whether they transport dangerous goods or not, and of operators conducting operations other than CAT referred to in points (b), (c) and (d) of point ORO.GEN.005 that transport dangerous goods shall be subject to review and approval by the competent authority.

• (k)Notwithstanding point (j), operators conducting commercial operations with either of the following aircraft shall ensure that the flight crew has received an appropriate dangerous goods training or briefing, to enable them to recognise undeclared dangerous goods brought on board by passengers or as cargo:

• (1) a single-engined propeller-driven aeroplane having an MCTOM of 5 700 kg or less and an MOPSC of 5 or less, operated in a flight taking off and landing at the same aerodrome or operating site, under VFR by day;

- (2) an other-than-complex motor-powered helicopter, single-engined, with an MOPSC of 5 or less, operated in a flight taking off and landing at the same aerodrome or operating site, under VFR by day.

ORO.GEN.115   Application for an AOC

• (a)The application for an air operator certificate or an amendment to an existing certificate shall be made in a form and manner established by the competent authority, taking into account the applicable requirements of Regulation (EC) No 216/2008 and its Implementing Rules.

- (b)Applicants for an initial certificate shall provide the competent authority with documentation demonstrating how they will comply with the requirements established in Regulation (EC) No 216/2008 and its Implementing Rules. Such documentation shall include a procedure describing how changes not requiring prior approval will be managed and notified to the competent authority.

ORO.GEN.120   Means of compliance

• (a)Alternative means of compliance to those adopted by the Agency may be used by an operator to establish compliance with Regulation (EC) No 216/2008 and its Implementing Rules.

• (b)When an operator subject to certification wishes to use an alternative means of compliance to the acceptable means of compliance (AMC) adopted by the Agency to establish compliance with Regulation (EC) No 216/2008 and its Implementing Rules, it shall, prior to implementing it, provide the competent authority with a full description of the alternative means of compliance. The description shall include any revisions to manuals or procedures that may be relevant, as well as an assessment demonstrating that the Implementing Rules are met.

• The operator may implement these alternative means of compliance subject to prior approval by the competent authority and upon receipt of the notification as prescribed in ARO.GEN.120(d).

• (c)An operator required to declare its activity shall notify to the competent authority the list of alternative means of compliance it uses to establish compliance with Regulation (EC) No 216/2008 and its Implementing Rules.

- (d)When an operator subject to SPO authorisation wishes to use alternative means of compliance, it shall comply with (b) whenever such alternative means of compliance affects the standard operating procedures that are part of the authorisation and with (c) for the declared part of its organisation and operation.

ORO.GEN.125   Terms of approval and privileges of an AOC holder

A certified operator shall comply with the scope and privileges defined in the operations specifications attached to the operator’s certificate.

ORO.GEN.130   Changes related to an AOC holder

• (a)Any change affecting:

• (1) the scope of the certificate or the operations specifications of an operator; or

• (2) any of the elements of the operator’s management system as required in ORO.GEN.200(a)(1) and (a)(2),

• shall require prior approval by the competent authority.

• (b)For any changes requiring prior approval in accordance with Regulation (EC) No 216/2008 and its Implementing Rules, the operator shall apply for and obtain an approval issued by the competent authority. The application shall be submitted before any such change takes place, in order to enable the competent authority to determine continued compliance with Regulation (EC) No 216/2008 and its Implementing Rules and to amend, if necessary, the operator certificate and related terms of approval attached to it.

• The operator shall provide the competent authority with any relevant documentation.

• The change shall only be implemented upon receipt of formal approval by the competent authority in accordance with ARO.GEN.330.

• The operator shall operate under the conditions prescribed by the competent authority during such changes, as applicable.

- (c)All changes not requiring prior approval shall be managed and notified to the competent authority as defined in the procedure approved by the competent authority in accordance with ARO.GEN.310(c).

ORO.GEN.135   Continued validity of an AOC

• (a)The operator's certificate shall remain valid subject to all of the following:

• (1) the operator remaining in compliance with the relevant requirements of Regulation (EU) 2018/1139 and its delegated and implementing acts, taking into account the provisions related to the handling of findings as specified under point ORO.GEN.150 of this Annex;

• (2) the competent authority being granted access to the operator as defined in point ORO.GEN.140 of this Annex to determine continued compliance with the relevant requirements of Regulation (EU) 2018/1139 and its delegated and implementing acts;

• (3) the certificate not being surrendered or revoked.

- (b)Upon revocation or surrender the certificate shall be returned to the competent authority without delay.

ORO.GEN.140   Access

• (a)For the purpose of determining compliance with the relevant requirements of Regulation (EU) 2018/1139 and its delegated and implementing acts, the operator shall grant access at any time to any facility, aircraft, document, records, data, procedures or any other material relevant to its activity subject to certification, SPO authorisation or declaration, whether it is contracted or not, to any person authorised by one of the following authorities:

• (1) the competent authority defined in point ORO.GEN.105 of Annex III to this Regulation;

• (2) the authority acting under the provisions of points ARO.GEN.300(d), ARO.GEN.300(e) or Subpart RAMP of Annex II to this Regulation.

• (b)Access to the aircraft referred to in point (a) shall:

• (i) for CAT operations with aeroplanes and helicopters, include the possibility to enter and remain in the aircraft during flight operations unless otherwise decided by the commander for the flight crew compartment in accordance with point CAT.GEN.MPA.135 in the interest of safety;

- (ii) for IAM operations with VCA, include the possibility to enter and remain in the aircraft during flight operations unless otherwise decided by the pilot-in-command in accordance with point IAM.GEN.MVCA.135 in the interest of safety.

ORO.GEN.150   Findings

After receipt of notification of findings, the operator shall:

• (a) identify the root cause of the non-compliance;

• (b) define a corrective action plan; and

- (c) demonstrate corrective action implementation to the satisfaction of the competent authority within a period agreed with that authority as defined in ARO.GEN.350(d).

ORO.GEN.155   Immediate reaction to a safety problem

The operator shall implement:

• (a) any safety measures mandated by the competent authority in accordance with ARO.GEN.135(c); and

- (b) any relevant mandatory safety information issued by the Agency, including airworthiness directives.

ORO.GEN.160   Occurrence reporting

• (a)The operator shall report to the competent authority, and to any other organisation required to be informed by the State of the operator, any accident, serious incident and occurrence as defined in Regulation (EU) No 996/2010 of the European Parliament and of the Council ([^E0078]) and Regulation (EU) No 376/2014.

• (b)Without prejudice to point (a) the operator shall report to the competent authority and to the organisation responsible for the design of the aircraft any incident, malfunction, technical defect, exceeding of technical limitations or occurrence that would highlight inaccurate, incomplete or ambiguous information contained in the operational suitability data established in accordance with Regulation (EU) No 748/2012 or other irregular circumstance that has or may have endangered the safe operation of the aircraft and that has not resulted in an accident or serious incident.

• (c)Without prejudice to Regulation (EU) No 996/2010 and Regulation (EU) No 376/2014, the reports referred in points (a) and (b) shall be made in a form and manner established by the competent authority and shall contain all pertinent information about the conditions known to the operator.

• (d)Reports shall be made as soon as practicable, but in any case within 72 hours of the operator identifying the condition to which the report relates, unless exceptional circumstances prevent this.

- (e)Where relevant, the operator shall produce a follow-up report to provide details of actions it intends to take to prevent similar occurrences in the future, as soon as these actions have been identified. This report shall be produced in a form and manner established by the competent authority.

SECTION 2

Management

ORO.GEN.200   Management system

• (a)The operator shall establish, implement and maintain a management system that includes:

• (1) clearly defined lines of responsibility and accountability throughout the operator, including a direct safety accountability of the accountable manager;

• (2) a description of the overall philosophies and principles of the operator with regard to safety, referred to as the safety policy;

• (3) the identification of aviation safety hazards entailed by the activities of the operator, their evaluation and the management of associated risks, including taking actions to mitigate the risk and verify their effectiveness;

• (4) maintaining personnel trained and competent to perform their tasks;

• (5) documentation of all management system key processes, including a process for making personnel aware of their responsibilities and the procedure for amending this documentation;

• (6) a function to monitor compliance of the operator with the relevant requirements. Compliance monitoring shall include a feedback system of findings to the accountable manager to ensure effective implementation of corrective actions as necessary; and

• (7) any additional requirements that are prescribed in the relevant Subparts of this Annex or other applicable Annexes.

- (b)The management system shall correspond to the size of the operator and the nature and complexity of its activities, taking into account the hazards and associated risks inherent in these activities.

ORO.GEN.200A   Information security management system

In addition to the management system referred to in point ORO.GEN.200, the operator shall establish, implement and maintain an information security management system in accordance with Implementing Regulation (EU) 2023/203 in order to ensure the proper management of information security risks which may have an impact on aviation safety.

ORO.GEN.205   Contracted activities

• (a)When contracting or purchasing any services or products as a part of its activities, the operator shall ensure all of the following:

• (1) that the contracted or purchased services or products comply with the applicable requirements;

• (2) that any aviation safety hazards associated with contracted or purchased services or products are considered by the operator's management system.

- (b)When the certified operator or the SPO authorisation holder contracts any part of its activity to an organisation that is not itself certified or authorised in accordance with this Part to carry out such activity, the contracted organisation shall work under the approval of the operator. The contracting organisation shall ensure that the competent authority is given access to the contracted organisation, to determine continued compliance with the applicable requirements.

ORO.GEN.210   Personnel requirements

• (a)The operator shall appoint an accountable manager, who has the authority for ensuring that all activities can be financed and carried out in accordance with the applicable requirements. The accountable manager shall be responsible for establishing and maintaining an effective management system.

• (b)A person or group of persons shall be nominated by the operator, with the responsibility of ensuring that the operator remains in compliance with the applicable requirements. Such person(s) shall be ultimately responsible to the accountable manager.

• (c)The operator shall have sufficient qualified personnel for the planned tasks and activities to be performed in accordance with the applicable requirements.

• (d)The operator shall maintain appropriate experience, qualification and training records to show compliance with point (c).

- (e)The operator shall ensure that all personnel are aware of the rules and procedures relevant to the exercise of their duties.

ORO.GEN.215   Facility requirements

The operator shall have facilities allowing the performance and management of all planned tasks and activities in accordance with the applicable requirements.

ORO.GEN.220   Record-keeping

• (a)The operator shall establish a system of record-keeping that allows adequate storage and reliable traceability of all activities developed, covering in particular all the elements indicated in ORO.GEN.200.

• (b)The format of the records shall be specified in the operator’s procedures.

- (c)Records shall be stored in a manner that ensures protection from damage, alteration and theft.

SECTION 3

Additional organisational requirements

ORO.GEN.310   Use of aeroplanes or helicopters listed on an AOC for non-commercial operations and specialised operations

• (a) An aeroplane or a helicopter listed on an operator’s AOC may remain on the AOC if it is operated in any of the following situations:
• (1) by the AOC holder itself, for specialised operations in accordance with Annex VIII (Part-SPO);
• (2) by other operators, for non-commercial operations with motor-powered aircraft or for specialised operations conducted in accordance with Annex VI (Part-NCC), Annex VII (Part-NCO) or Annex VIII (Part-SPO), provided that the aircraft is used for a continuous period not exceeding 30 days.

• (b) When an aeroplane or a helicopter is used in accordance with point (a)(2), the AOC holder that provides the aeroplane or helicopter and the operator that uses the aeroplane or helicopter shall establish a procedure:
• (1) clearly identifying which operator is responsible for the operational control of each flight, and to describe how the operational control is transferred between them;
• (2) describing the handover procedure of the aeroplane or helicopter upon its return to the AOC holder. That procedure shall be included in the operations manual of each operator or in a contract concluded between the AOC holder and the operator that uses the aeroplane or the helicopter in accordance with point (a)(2). The AOC holder shall establish a template for such a contract. Point ORO.GEN.220 shall apply to those contracts. The AOC holder and the operator that uses the aeroplane or the helicopter in accordance with point (a)(2) shall ensure that the procedure is communicated to the relevant personnel.

• (c) The AOC holder shall submit to the competent authority the procedure referred to in point (b) for prior approval. The AOC holder shall agree with the competent authority on the means and on the frequency of providing it with information about transfers of operational control in accordance with point ORO.GEN.130(c).

• (d) The continuing airworthiness of the aeroplane or the helicopter used in accordance with point (a) shall be managed by the organisation responsible for the continuing airworthiness of the aeroplane or helicopter included in the AOC, in accordance with Regulation (EU) No 1321/2014.

• (e) The AOC holder that provides the aeroplane or the helicopter in accordance with point (a) shall:
• (1) indicate in its operations manual the registration marks of the aeroplane or helicopter provided, and the type of operations conducted with that aeroplane or helicopter;
• (2) remain informed at all times and keep record of each operator that holds the operational control of the aeroplane or helicopter at any given moment until the aeroplane or helicopter is returned to the AOC holder;
• (3) ensure that the hazard identification, risk assessment and mitigation measures it has put in place address all the operations conducted with that aeroplane or helicopter.

- (f) For operations conducted under Annex VI (Part-NCC) and Annex VIII (Part-SPO), the operator that uses the aeroplane or the helicopter in accordance with point (a) shall ensure all the following:

• (1) that every flight conducted under its operational control is recorded in the aeroplane’s or helicopter’s technical log system;
• (2) that no changes are made to the aeroplane’s or helicopter’s systems or its configuration;
• (3) that any defect or technical malfunction occurring while the aeroplane or helicopter is under its operational control is reported to the organisation referred to in point (d);
• (4) that the AOC holder receives a copy of any occurrence report related to the flights conducted with the aeroplane or helicopter, completed in accordance with Regulation (EU) No 376/2014 and Implementing Regulation (EU) 2015/1018 ([^E0079]).

SUBPART AOC

AIR OPERATOR CERTIFICATION

ORO.AOC.100   Application for an air operator certificate (AOC)

• (a) Without prejudice to Regulation (EC) No 1008/2008 of the European Parliament and of the Council ([^E0080]), prior to commencing CAT operations with aeroplanes or helicopters or IAM operations with VCA, the operator shall apply for and obtain an AOC issued by the competent authority.

• (b) The operator shall provide the following information to the competent authority:
• (1) the official name and business name, address and mailing address of the applicant;
• (2) a description of the proposed operation, including the type(s) and number of aircraft to be operated;
• (3) a description of the management system, including organisational structure;
• (4) the name of the accountable manager;
• (5) the names of the nominated persons as required under point ORO.AOC.135(a), together with their qualifications and experience;
• (6) a copy of the operations manual as required under point ORO.MLR.100;
• (7) a statement that all the documentation submitted to the competent authority has been verified by the applicant and found to comply with the applicable requirements.

- (c) Applicants shall demonstrate to the competent authority that:

• (1) the CAT operations with aeroplanes and helicopters comply with the essential requirements of Annex V to Regulation (EU) 2018/1139, this Annex (Part-ORO), Annex IV (Part-CAT) and Annex V (Part-SPA) to this Regulation, and Annex I (Part-26) to Regulation (EU) 2015/640 ([^E0081]);
• (1a) for IAM operations with VCA, they comply with the essential requirements of Annex V to Regulation (EU) 2018/1139, this Annex III (Part-ORO), Annex V (Part-SPA) and Annex IX (Part-IAM) to this Regulation, and with Annex I (Part-26) to Regulation (EU) 2015/640;
• (2) all aircraft operated have been issued with a certificate of airworthiness (CofA) in accordance with Regulation (EU) No 748/2012 or are dry-leased in accordance with point ORO.AOC.110(d); and
• (3) their organisation and management is suitable and properly matched to the scale and scope of the intended operation.

ORO.AOC.105   Operations specifications and privileges of an AOC holder

The privileges of the operator, including those granted in accordance with Annex V (Part-SPA), shall be specified in the operations specifications of the certificate.

ORO.AOC.110   Leasing agreement

Any lease-in

• (a)Without prejudice to Regulation (EC) No 1008/2008, any lease agreement concerning aircraft used by an operator certified in accordance with this Part shall be subject to prior approval by the competent authority.

- (b)The operator certified in accordance with this Part shall not lease-in aircraft included in the list of operators subject to operational restrictions, registered in a State of which all operators under its oversight are subject to an operating ban or from an operator that is subject to an operating ban pursuant to Regulation (EC) No 2111/2005.

Wet lease-in

• (c)The applicant for the approval of the wet lease-in of an aircraft from a third-country operator shall demonstrate to the competent authority all of the following:

• (1) that the third country operator holds a valid AOC issued in accordance with Annex 6 to the Convention on International Civil Aviation;

• (2) that the safety standards of the third country operator with regard to continuing airworthiness and air operations are equivalent to the applicable requirements established by Regulation (EU) No 1321/2014 and this Regulation;

- (3) that the aircraft has a standard CofA issued in accordance with Annex 8 to the Convention on International Civil Aviation.

Dry lease-in

• (d)An applicant for the approval of the dry lease-in of an aircraft registered in a third country shall demonstrate to the competent authority that:

• (1) an operational need has been identified that cannot be satisfied through leasing an aircraft registered in the EU;

• (2) the duration of the dry lease-in does not exceed seven months in any 12 consecutive month period;

• (3) compliance with the applicable requirements of Regulation (EU) No 1321/2014 is ensured; and

- (4) the aircraft is equipped in accordance with the EU regulations for Air Operations.

Dry lease-out

- (e)The operator certified in accordance with this Part intending to dry lease-out one of its aircraft shall apply for prior approval by the competent authority. The application shall be accompanied by copies of the intended lease agreement or description of the lease provisions, except financial arrangements, and all other relevant documentation.

Wet lease-out

- (f)Prior to the wet lease-out of an aircraft, the operator certified in accordance with this Part shall notify the competent authority.

ORO.AOC.115   Code-share agreements

• (a)Without prejudice to applicable EU safety requirements for third country operators and aircraft, an operator certified in accordance with this Part shall enter into a code-share agreement with a third country operator only after:

• (1) having verified that the third country operator complies with the applicable ICAO standards; and

• (2) having provided the competent authority with documented information enabling such authority to comply with ARO.OPS.105.

• (b)When implementing the code-share agreement the operator shall monitor and regularly assess the ongoing compliance of the third country operator with the applicable ICAO standards.

- (c)The operator certified in accordance with this Part shall not sell and issue tickets for a flight operated by a third country operator when the third country operator is subject to an operating ban pursuant to Regulation (EC) No 2111/2005 or is failing to maintain compliance with the applicable ICAO standards.

ORO.AOC.120   Approvals to provide cabin crew training and to issue cabin crew attestations

• (a)When intending to provide the training course required in Annex V (Part-CC) to Regulation (EU) No 1178/2011, the operator shall apply for and obtain an approval issued by the competent authority. For this purpose, the applicant shall demonstrate compliance with the requirements for the conduct and content of training course established in CC.TRA.215 and CC.TRA.220 of that Annex and shall provide the competent authority with:

• (1) the date of intended commencement of activity;

• (2) the personal details and qualifications of the instructors as relevant to the training elements to be covered;

• (3) the name(s) and address(es) of the training site(s) at which the training is to be conducted;

• (4) a description of the facilities, training methods, manuals and representative devices to be used; and

• (5) the syllabi and associated programmes for the training course.

• (b)If a Member State decides, in accordance with ARA.CC.200 of Annex VI (Part-ARA) to Regulation (EU) No 1178/2011, that operators may be approved to issue cabin crew attestations, the applicant shall, in addition to (a):

• (1) demonstrate to the competent authority that:
• (i) the organisation has the capability and accountability to perform this task;
• (ii) the personnel conducting examinations are appropriately qualified and free from conflict of interest; and

• (2) provide the procedures and the specified conditions for:
• (i) conducting the examination required by CC.TRA.220;
• (ii) issuing cabin crew attestations; and
• (iii) supplying the competent authority with all relevant information and documentation related to the attestations it will issue and their holders, for the purpose of record-keeping, oversight and enforcement actions by that authority.

- (c)The approvals referred to in (a) and (b) shall be specified in the operations specifications.

ORO.AOC.125   Non-commercial operations of an AOC holder with aeroplanes or helicopters listed on its AOC

• (a) The AOC holder may conduct non-commercial operations in accordance with Annex VI (Part-NCC) or Annex VII (Part-NCO) with aeroplanes or helicopters listed in the operations specifications of its AOC or in its operations manual, provided that the AOC holder describes such operations in detail in the operations manual, including the following:
• (1) an identification of the applicable requirements;
• (2) a description of any differences between the operating procedures used when conducting CAT operations and non-commercial operations;
• (3) means of ensuring that all personnel involved in the operations are fully familiar with the associated procedures.

• (b) An AOC holder shall comply with:
• (1) Annex VIII (Part-SPO) when conducting maintenance check flights with complex motor-powered aircraft;
• (2) Annex VII (Part-NCO) when conducting maintenance check flights with other than complex motor-powered aircraft.

• (c) An AOC holder that conducts operations referred to in points (a) and (b) shall not be required to submit a declaration in accordance with this Annex.

- (d) The AOC holder shall specify the type of flight, as listed in its operations manual, in the flight-related documents (operational flight plan, load sheet and other relevant documents).

ORO.AOC.130   Flight data monitoring-aeroplanes

• (a) The operator shall establish and maintain a flight data monitoring programme, which shall be integrated in its management system, for aeroplanes with a maximum certificated take-off mass of more than 27 000 kg.

- (b) The flight data monitoring programme shall be non-punitive and contain adequate safeguards to protect the source(s) of the data.

ORO.AOC.135   Personnel requirements

• (a) In accordance with point ORO.GEN.210(b), the operator shall nominate persons responsible for the management and supervision of the following areas:

• (1) flight operations;

• (2) crew member training;

• (3) ground operations;

• (4) continuing airworthiness or for the continuing airworthiness management contract in accordance with Regulation (EU) No 1321/2014, as the case may be.

• (b) Adequacy and competency of personnel

• (1)The operator shall employ sufficient personnel for the planned ground and flight operations.

• (2)All personnel assigned to, or directly involved in, ground and flight operations shall:

• (i) be properly trained;

• (ii) demonstrate their capabilities in the performance of their assigned duties; and

• (iii) be aware of their responsibilities and the relationship of their duties to the operation as a whole.

• (c) Supervision of personnel

• (1)The operator shall appoint a sufficient number of personnel supervisors, taking into account the structure of the operator’s organisation and the number of personnel employed.

• (2)The duties and responsibilities of these supervisors shall be defined, and any other necessary arrangements shall be made to ensure that they can discharge their supervisory responsibilities.

- (3)The supervision of crew members and personnel involved in the operation shall be exercised by individuals with adequate experience and the skills to ensure the attainment of the standards specified in the operations manual.

ORO.AOC.140   Facility requirements

In accordance with ORO.GEN.215, the operator shall:

• (a) make use of appropriate ground handling facilities to ensure the safe handling of its flights;

• (b) arrange operational support facilities at the main operating base, appropriate for the area and type of operation; and

- (c) ensure that the available working space at each operating base is sufficient for personnel whose actions may affect the safety of flight operations. Consideration shall be given to the needs of ground crew, personnel concerned with operational control, the storage and display of essential records and flight planning by crews.

ORO.AOC.150   Documentation requirements

• (a)The operator shall make arrangements for the production of manuals and any other documentation required and associated amendments.

- (b)The operator shall be capable of distributing operational instructions and other information without delay.

SUBPART DEC

DECLARATION

ORO.DEC.100 Declaration